AskGamblers Quick Overview
Editor's View
At first glance, Captain Cooks Casino feels overloaded with promotional banners. Once you log in, these offers make way for an impressive variety of games. While the overall design feels somewhat dated, the platform’s substance lies beneath the surface - so let’s explore it in detail before reaching a final verdict.
- 24/7 support through live chat
- Certified fair by eCogra
- 2-hour withdrawal period for e-wallets
- SSL-encrypted
- Withdrawals subject to 48-hour pending period
- Various country restrictions
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UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
Captain Cooks Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Captain Cooks Casino
Captain Cook's Casino is one of the great Microgaming Casinos. This exciting online casino, with a quaint seafaring theme, is part of the huge Casino Rewards Group.
Like all casinos in the group, they are licensed in the jurisdiction of Kahnawake. Recent developments in US politics prevent them from offering games to American players.
- E-Wallets 0-72 hours
- Bank Transfers 6-10 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Captain Cooks Casino
Captain Cooks Casino supports a decent range of payment methods, covering both traditional and modern options. Players can use: eChecks, EPS, Euteller, Giropay, iDeal, Instant Banking, Kalibra, Multibanco, Neosurf, POLi, Postepay, Przelewy24, Sofort, and Trustly.
While the list is solid, the banking interface feels dated and isn’t as seamless as what you’ll find at newer casinos. Transaction times are average, and the payment process works - but don’t expect a polished experience.
Games at Captain Cooks Casino
Captain Cook's Casino uses Microgaming software, and they offer a wide variety of games.
If you like online slots, Captain Cook's Casino offers a growing selection that is already larger than most other platforms. From the popular Thunderstruck to the relaxing world of Beach Life, there's plenty of video slots to choose from.
A number of three-reel slots and British pub-style AWP games are also available.
For fans of table games, there are multiple versions of blackjack and roulette, each offering its own twist. Players can also explore a selection of poker, dice, and specialty games, ensuring variety for all types of gamblers.
Video poker lovers are certainly not neglected, either. Captain Cook's Casino offers a multitude of variants from traditional Jacks or Better and Deuces Wild to less common ones like Louisiana Bonus.
Captain Cooks Casino’s Commitment to Responsible Gambling
Gambling should be fun and never feel like pressure. Captain Cooks Casino offers you responsible gambling tools to set daily, weekly, or monthly deposit limits to stay in control, and take a cooling-off break or request self-exclusion if you need time away.
Captain Cooks Casino also restricts play to those 19+ and may ask for proof of age.
If you’re worried about your play or want support, make sure you check out their responsible gambling policy.
Customer Support at Captain Cooks Casino
Players can contact support 24/7 via live chat, which is a plus, or by email, though email replies can take up to 48 hours.
The live chat team is generally helpful, but the support interface feels like it hasn’t been updated in years, and navigation to help pages isn’t as intuitive as it could be.
Complaints
Read the complaints other players have left for Captain Cooks Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Captain Cooks casino is a member of Casino Rewards group and you must be fully aware that this group is one of the few left that are safe to play in! And this apply to all the casinos there!
I was attracted there by their welcome offer – one hour of free play, 500 credits to play with and chance to keep up to 150 winnings. All that is required by you is to make a deposit for at least 50, so it is a pure 300% welcome match promo. That is rather decent, especially when I saw that during this free play promo there is a button named Losing?Try Again which means that you win in all the cases. Not bad marketing idea, I must appreciate this to Casino Rewards! Anyway, I use the free hour promo, made my deposit and started the hunt for the pile of gold with 200$. I had to make a 30 timesX150 bonus = 4500 in order to clear my bonus wagering requirements, so I decided to play at some higher bets at the beginning. Went straight to one of my favorite Microgaming slots Thunderstruck II and set the bet to 3.00 per spin. Usually I play on 0.30 or 0.60 but this time I was out of my mind and of course the catastrophic result did not late. Unfortunately I didn’t get any free spins feature and in this game not winning free features means losing hard and fast! So, soon my 200 bucks vanish into the nowhere. After two days I decided to try again. Made a deposit for 300 and contacted the live support asking for some bonus match in return but all I manage to get was some kind words and 30 credits! Anyway, went to another of my favorite slots – Break the bank again, set the bet to 0.90 and release the autospin feature. Almost on the first spin I hit free spins and in the free spins feature my winnings increased to 780$. I played with that money almost a week and at the end I had in my balance approximately 2000$! Paytime, dear ladies and gents and again that awful 48 hours pending period!!! Luckily everything was ok and the money arrived at the Skrill account.
So, to summarize I will use some simple rating scores:
Support: 8/10
Software: 10/10
Security: 8/10
Finance: 5/10
Bonuses: 5/10
Terms&Conditions: 8/10
Overall: Wonderful and safe online casino!
Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!
Captain Cooks Casino News
Read all news about Captain Cooks Casino, check for updates and stay tuned for exclusive bonuses.
2017 has only just begun and already Microgaming are making dreams come true! A player at one of Microgaming’s Casinos, Captain Cooks Casino to be precise has just won a staggering €6 million on the hugely popular Mega Moolah Slot. Visit Captain Cooks Casino today and be the next multi-millionaire. A January to Remember Mega Moolah is already known around the world for its massive progressive jackpots. It’s already been known to make lives change with money we can only dream about. Remember in October of 2015 when the game paid its largest ever sum from a mobile win? Well now the game has struck again! Monday the 16th January was anything but your ordinary Monday for this lucky player at the online casino. The player head straight to the mobile casino to try their luck on Mega Moolah as the jackpot stood at just over €6m. Never did the player think their next spin at just a $0.50c bet would land the bonus wheel let alone the biggest of jackpots. “A single spin on one of Microgaming’s most popular slot was the best move the player ever made” The player spun the bonus wheel and landed a massive instant win of €6,078,249.33. And as per all wins on Microgaming’s progressive jackpot network the player can look forward to his winnings in one lump sum. Now that is one way to start the year by anyone’s standards! Comments from the Team Emma Hall who is the Promotions Manager at Casino Rewards commented “Our lucky novice player ‘N.C.’ became an instant millionaire after taking up Captain Cooks Casino’s signup offer for all new customers, offering 100 chances to become a millionaire for just €5! What also makes this win incredible is that ‘N.C.’ has become the 7th member of the Casino Rewards Millionaire Club off a 50 cent bet.” David Reynolds, the Games Publisher at Microgaming also commented “What a great way to start 2017, winning a mind-blowing €6 million! Mega Moolah continues to make the headlines, delivering frequent life-changing pay-outs. Congratulations to Captain Cooks Casino and their player on this mega win.” Want the Next Jackpot? If you’re still hunting for your jackpot win the great news is the Mega Moolah jackpot has already climbed back up to over €3.5m and is still climbing. Sign up to Captain Cooks Casino and take their new player casino bonus and you too could win big. You’ll get $25 Bonus (100 Free Spins) when you make your first deposit of at least $5. In fact, there's a whole 5-deposit welcome pack, so head over to the casino right now! Good luck!
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I really enjoyes this casino when I had an account unfortunately they do not accept players from my region anymore. Im still trying to find a microgamming platform that does :(
They did last year... oh well.