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Average complaint response time: 4 days

What we like

Live chat is open 24/7
Mobile friendly games - app available
User-friendly games lobby
Safe & Secure

What we don’t like

Fewer withdrawal method
Can only accept Canadian residents

General
Payments
Games
Customer Support
Responsible Gambling

Website

https://www.canplaycasino.com

Languages

English

Established

2018

Company

Abenaki Council of Wolinak

Licences

Kahnawake Gaming Commission

Affiliate Program

Pala Partners

Allowed Countries

- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon

Casino Type

Instant Play, Mobile, Sports

Deposit Methods

Interac, Neosurf, iDebit, instaDebit, MasterCard, Visa, Instant EFT, eChecks

Currencies

Canadian dollars

Withdrawal Methods

iDebit, instaDebit, eChecks, Instant EFT

Withdrawal Times

EWallets: 24-48 hours
Bank Transfers: 24-48 hours
Cheques: Not offered
Card Payments: Not offered
Pending Time: 24-48 hours

Withdrawal Limit

CAD 10,000 per day

Software

Leander Games, Games Global, Ezugi

RTP

Publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

CanPlay Casino is a Canadian online casino home to hundreds of casino games which includes video slots, table games, video poker, jackpot games and they have live dealer games. Players can enjoy these games from big, well known software providers like Microgaming. The site can be reached through most web browsers or on the go through virtually any mobile device. They are also fully licensed and regulated in Canada by the Kahnawake Gaming Commission.

Restricted Countries and Territories

At the time of writing the casino cannot open accounts or process bets or financial transactions for any players who reside outside of Canada. This means all players must be a resident of Canada to register.

Virtual Games

The casino is home to hundreds of popular video slots and the games lobby is easy to use allowing players to quickly find their favourite titles. Players can find all the old classics and stay ahead of the game with the latest releases. When it comes to themes, features and paylines there are games to suit everyone. Players can also use the search engine to find games in just a matter of seconds. Some of the casinos most popular games include the Mega Moolah Slot, Thunderstruck 2 Slot, Basketball Star Slot, Immortal Romance Slot and Fortunium Slot.

There are lots of table games available too so players can choose from traditional classics like Blackjack, Roulette and Poker. Most of these games now have multiple variations with new rules and some tables are even themed for more fun.

The lobby also has some video poker games which includes exclusive titles like their Jacks or Better and Deuces Wild.

Live Casino

In the live casino are yet more games and although similar to the table games we mentioned, these are hosted by real live dealers. Players can join the dealers in games like Live Blackjack and Live Baccarat where the game is streamed in real time, and players experience the game just like in a real casino.

Mobile Gaming

CanPlay Casino is also available on the go through virtually any mobile device which includes the latest smartphones and tablets. Players can simply use one single account across multiple devices and can log in through a mobile browser. However, players who prefer to use an app can also download the casino on iOS and Android devices. Players can enjoy hundreds of the casinos most popular games, anytime and anywhere. Players can conveniently make deposits, check their balances and manage their accounts, just like the web version.

Support

Anyone who needs help and assistance can contact the casino's customer support team who are available through their live chat team. A customer service agent will be on hand to help around the clock, 24 hours a day, 7 days a week. However, they also have an extensive FAQ section and members can email the casino in case they require any further assistance.

Security and Fairness

The casino takes security seriously which is why they have encryption methods in place. This means that all kinds of information which includes personal data and financial transactions will be encrypted and stored securely at all times.

They also use a random number generator to make sure their game results are fair and random and so that they cannot be manipulated to favour the casino.