CanPlay Casino Complaints

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CanPlay Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $1,164

Avg. Complaint Duration 4 days

Avg. Response Time 4 days

Withdrawal Issues with Etransfer

I registered, deposited and won on Can Play casino on the 18th of July.
I used Interac Etransfer as a deposit method for the casino.
I attempted to withdraw at the casino but they do not offer Interac Etransfer as a withdrawal method even though the option is available.
I then tried to withdraw via bank transfer since it's essentially the same thing (money getting debited from my bank account or entering my bank account) to which the casino replied I was not allowed to use. They currently are not offering me any valid withdrawal options because they do not have Interac and that is how I deposited.

I am asking for help trying to solve this issue and withdraw my money