AskGamblers Quick Overview
Editor’s View
bwin Casino attracts players with the dark theme and the interactive background that appears behind the wide selection of games. Website navigation is smooth, and each player receives personalised promotions that cater to their playing style.
- Mobile casino available
- Multiple lnguages
- Live chat 24/7
- Live chat not easily accessible
- Slower withdrawal times
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bwin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About bwin Casino
bwin is operated by ElectraWorks Limited, licensed by the Government of Gibraltar, but they also feature the UKGC licence to cater to UK audiences, among the other markets.
Choose one of the languages the casino offers before logging in or registering. The language section is at the bottom of the online casino, where you can find other helpful links.
The entire website is intuitive, allowing players to access different sections quickly. Upon registering, you must provide your email address and select your country; everything takes less than a few minutes to complete.
The casino is compatible with both iOS and Android devices, allowing players to access it even when they’re on the go. Before you start playing, we recommend you check our real casino review to learn more about payments, customer support and other aspects that set best casinos apart.
- E-Wallets 0-48 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at bwin Casino
bwin Casino offers over 30 payment options to players. Some options include Visa, MasterCard, Skrill, PayPal, Google, Apple Pay, etc. Players are encouraged to use the same method to withdraw money from the casino as they used for deposits.
The maximum amount you may withdraw monthly is limited to £50,000 or equivalent. Meanwhile, the maximum deposits are capped at £2,000, and this limitation is for the UK players only. If you’re depositing from any other market, you aren’t subject to these restrictions.
All withdrawals, no matter how big or small, go through review. The review process can take up to 2 business days, which slows down its effectiveness. This means you’ll have to wait longer than usual to see the money in your account. How much longer?
For some methods, such as Visa Direct or Neteller, you can receive funds within 4 and 24 hours, respectively. Meanwhile, bank transfers or checks by mail can last 3-5 business days and 7-20 business days, so pick your payment option carefully.
Games at bwin Casino
bwin Casino provides an extensive library of games, ranging from classic fruit machines to modern online slots as well as live casino games with live dealers and real-time interactions.
The slots are divided into different categories, allowing players to choose their favourite types of games, or explore new or exclusive slots. Make sure you check slot reviews before you start playing the selected slot, to check RTPs, volatility and other aspects of the game.
Players can also check out different gaming providers, which aren’t lacking on bwin Casino or search games per name. Outside slots, you can also immerse yourself in live roulette games, blackjack and online poker.
bwin’s Casino’s Commitment to Responsible Gambling
With several responsible gaming features, bwin Casino helps players who struggle to control their gambling habits. You can find the deposit limit feature that allows you to set daily, weekly and monthly limits.
You can lower the limit at any point, and the changes will affect you immediately. Still, increasing it will take effect after 24 hours and an additional confirmation to prevent you from making rash decisions. Outside deposit limits, you can take a time-out or activate the cool-off period for up to 6 weeks. You won’t be able to access your account during that time, but your account will be reactivated automatically after this period ends.
Lastly, players can self-exclude from all casino activities for at least 6 months. While you won’t be allowed to access your account, and you won’t receive any promotions from the casino during that time, it’s essential to log out of all other accounts to make this effective.
Customer Support at bwin Casino
There are multiple ways in which you can contact customer service. The recommended options include direct messaging via Facebook and X. Both options are available 24/7 with fairly quick response times.
Another option is the live chat, which is always available. However, when you contact the casino via live chat, you will be connected to the chatbot first, but you have to ask for their agent to be reconnected, which happens quickly. Lastly, you can email the casino and upload documents directly with the link below the listed options.
When you access their support, you may receive a message that they're busy and can expect a delay, directing you to contact them via their socials to get a quicker response. The only problem is that the support is difficult to access, and we had to do some digging.
Scroll down to the bottom of the casino homepage and click 'help & contact'. Click on the category you need help with and select the question you need or similar to what you need.
Once you do, you'll find this question at the bottom of that page: ‘Do you need any more help?’ Only when you click 'Yes' will you access the potential support options we've discussed. Finding support is unnecessarily complicated, but once you contact them, you can expect to have your issues with the casino resolved.
Complaints
Read the complaints other players have left for bwin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Bwin casino, a weird name with a lot of bang for you buck. The games, the jackpots even the poker rooms were remarkable through experience! I can't say this better myself but remarkable is not enough to complement the experience I had on Bwin. If I can invent a word to combine terrific, remarkable, spectacular, awesome, fantastic and excellent it would be a new word called, "Termarkculamistellent". Well I think you know where I am getting at.
Before an introduction from Bwin came to my direction I knew it's partner Party Casino. In Bwin there are a lot of similarities in games. Some of the slots that Party casino has do not have them on Bwin like Fruit Party or Board Babe. I can tell you Board Babe really sucks but it kind of makes up for it's lack of features with the scattered snowflakes and the bonus round. Make successful stunts to multiply my triggering bet each time and if the stunt fails then I keep whatever I have won and the crowd says "aahh" after a failed attempt.
Board Babe and Fruit Party weren't there so I played 3 Jackpot Slots called Mega Fortune Wheel, Super Star and Cash Cruise. All these Jackpot slots were drawing dead most of the time when paying out. It is not suitable to place big bets on these slots because often times they contribute to little, high or no returns on my bets. I went on a roll with $0.18 bets and occasionally spent $0.45 for 10 minutes on Super Star.
I'm surprised of the bonus round. It gave me $40.50 on one spot, $4.50, $9 and $11.25 on the last spot. All this got me $65.25 with just $0.45 triggering bet! The bonus round music however did not fit well into the bonus. It really should have a more galactic or an epic music tune instead of the 'Four Seasons". Their choice of bonus music is incompatible with the space theme!
After clicking some serious buttons on Bwin's slots and bonus rounds I scored $349 total! Who would have thought $0.18 & $0.45 bets could pay off in sizes of bricks. My documents were uploaded and verified within a business day and my cash out became my fancy dinner to chow down! This is a really cool casino, you guys should try them out! A 9.5 out of 10 for Bwin!
I joined Bwin Casino many years ago. I think the reason why I joined this casino is that it is well known thanks to its intensive marketing campaigns.
Bwin Casino is best known for its sports betting site and poker room. The variety of slot selection isn’t as big as what most premium online casinos offer. Nevertheless, I am a fan of Amazon Adventure, a 16-reel slot game where you win cruising down the Amazon.
Roulette, Mini Baccarat, Casino War and Casino Hold’em are excluded from the wagering requirements. The exclusion of these games makes it more difficult to meet those wagering requirements at Bwin Casino.It is therefore not a good choice for players whose goal is to play the bonus money. Besides, you have to fulfill the wagering requirements within 60 days, otherwise your bonus will be forfeited!!
Bwin customer service is available during limited hours a day. However, their phone line service is efficient and they generally respond to emails within 24 hours.
Bwin Casino has been blacklisted and qualified as untrustworthy. Many reports and complaints have been raised to denounce unpaid winnings. Hundreds of players facing cash out problems all tell the same story.
I withdrew from Bwin Casino as soon as I heard the spread rumors. A few time after, a friend of mine faced the same problem: he deposited $ 80 and won $200 within the same week. He requested a withdrawal of $ 150. The customer support asked for his identity card, then blocked his account. The main reason put forward was: “false date of birth”. In fact, he gave a false date of birth when he registered, but this is - in my opinion- still not sufficient to block an account. This example clearly shows that the Bwin team is looking for excuses for not paying their winners.
In sum, Bwin Casino is a huge disappointment. Although it is famous throughout Europe for its sponsorship of various sporting teams, their overall services are a step behind the competition. Again, things are not always as they seem. Bwin Casino is no more reliable, you should imperatively avoid it!
Yesterday, on the 2nd of April I tried BWIN. I heard a lot of time about Bwin Casino, but to be honest I never tried it.
The first thing that caught my eye is that they do not have many bonuses- they only have the 1st deposit bonus, which is 100%, with 30 x wagering (up to 200 $).
Their website is pretty complex and full of information and everything you need. You can also play on your phone or tablet, which does not happen very often, even though I think it would be necessary, since 90% of the people that are playing own a smartphone and/ or a tablet (just my calculations, do not mind me). It is also nice that you do not have to download any software, you can just play on their website.
I deposited 50 $ (I just won the day before and was feeling lucky) and waited for my other 50$. After 20 minutes of explaining my issue to a woman from the support team my problem is finally solved. This time I did not start playing slots- I felt like playing some poker. Even though I am not so good at it, I said that I should give it a try. I started playing Joker Poker Deuces Wild 100, and somehow won 20 $. As I am not so confident in my poker skills, I switched to a more comfortable game (the slots, of course! ).
When I started playing the slots I had in my account 120$, and in one hour I was down to 70$. I said to myself that maybe it’s not such a good day for playing and closed it.
I still have the money in my account, so I am planning to play later tonight. Wish me luck!
There is really few people who haven't heard for bwin company. If you ever watch sports on television you had to notice their massive advertisements. I waited a long time to sign up with them and when I saw their promotion on Skrill e wallet I just had to give it a try.
The offer was 30 euros sign up bonus and it was for sports betting. I planed to play it out on sports betting and then switch to casino with money I had left. I made a lot of bets here and eventually managed to clear my bonus and I had fifty euros in my balance to play in the casino.
My decision was to gamble on video slots and try to earn some serious cash. After browsing trough about 70 slots they have in offer I chose resident evil slot game. It was themed buy the popular video game and movie about virus which turns people into zombies.I loved its looks and pay table all that was left is to see how it pays. I played on this game for two hours and won some free spins which are triggered with herbs but did not won any resident evil feature which triggers when you hit three scatters umbrellas. At the end I had one hundred euros to cash out and few more which i squandered on table games in few minutes.
The withdrawal went as I expected very fast and professional.The money arrived on my e walletin five business days document verification included.The support was decent emails arrived in my inbox fast and there was no avoiding and delays of my withdrawal and because of that they get positive impressions from me.
That is my short but very profitable experience at bwin casino, I can strongly recommend it like safe and user friendly place to do your gambling and I will continue to visit them from time to time.
My grade for bwin casino is 9/10
This experiance already dates back some years. I had my first experiance in this casino
since the last World Soccer Cup. Purely more fun due I bet (always on italien) and could win so a little money.
I became apart of Bwin Casino through a email of BWIN which was spammed at this time.The name Bwin sounds to me that there are good winnings guaranteed.
At that time I was playing in the Bwin Casino, there were public live tables, where the
Gambler (like today on haggle) could play Roulette together with 5 or up to 10 other players. But this experience already dates back some years.
I played on the Slots, Blackjack and baccarat Seats, however, suddenly I could win nothing more at all. As if the software would work against me. Four times the green zero, 24 times red, 12 times Black at Roulette. It was suddenly quite peculiar. I never received by the way the the right decisionto bet on the roulette table. Unfortunately, I have feltreally badly on the nonsense bets over at that time.
So I just decided to try my luck out on the slots Like Sherlock Holmes,Treasure Quest and other slots but I had no luck on these two slots. Till I decided to play the old futuristic slot "RoboCop". I just did get here one time the free spin feature but could never win over the time period of a week again something. I have played roulette in this casino again after that what's just happened to me.
But what I wanted to say actually with that: the system game recognizes and just picks better cards at the BlackjackTables then me or you.
My verification was still being worked on after 2 days. At this time I could cash out my money but I did used the cash out only 2 times.
Bwin Casino takes me back a few years ago when I played here. Bwin reminds me of Party Casino when I took down that sweet Jackpot worth over $1600+ playing on one of their Jackpot Slots "Golden Oasis"! It is always the realization and outcomes that stagger and paralyze me heavily! These moments let me forget to take a screenshot which would have come in handy later in the future when I encountered this awesome website that is AskGamblers! At that moment I did not think taking a screenshot would benefit me in any way because I did not have a purpose to do so.
While on Bwin casino I created a new account and downloaded their awesome software. I immediately made $100 deposit to see what fishes (wins) would take the bait I laid out using my fishing rod. I played for a total of 6 hours, 2 hours each spread out through the course of the day. The games being played were all Jackpot Slots! Some of them at the time were Super Star, Golden Oasis (because it left a big mark when it awarded me the Ca$h Fla$h Jackpot), Cash Cruise and Super Fortune Wheel! They all had different Jackpots to begin with like for Golden Oasis & Cash Cruise they only hold the Ca$h Fla$h Jackpotover $1000 and counting but with the other Jackpot slots like Super Fortune Wheel & Super Star they contain more than 1 jackpot for more chances to strike the pot of gold and be the next millionaire! During my bets I decided to go moderately high for $0.90 to a high $2.25 because the more I bet the better chance to land a jackpot.
Of course playing of Ca$h Fla$h Jackpots were the easiest to acquire the jackpot. As I was playing these fantastic slots they gave me phenomenal wins suited for a gambler. The bonus (especially on Super Fortune Wheel) gave me a stunning $258.75 on a $2.25 bet because I was presented with 3 wheels containing values from a small 2x to a high 100x your triggering bet. There is a spin button to spin all three wheels and I landed 10x, 5x and finally a huge 100x! That's a mighty 115x x my $2.25 bet = $258.75!
I was shocked to win a big amount during this incredible bonus. Most of the time the wheels would give me less than 25 x altogether but this time it was so generous to part with that 100 x! My final winnings accumulated were $670. Once I came to $670 I withdrew my funds via check! It took 4 - 6 weeks to arrive which was okay. The only problem I had was I never stuck around to hit any of the Jackpots they had. I wanted to relive that moment again!
Next time I will try harder to make one of their jackpots mine! An excellent and well paying casino that deserves a 10 out of 10! Bwin casino to my opinion is highly recommended!
I decided to try bwin casino for one reason - I never play slots that they had. Also bwin its a very very reputable casino and bookmaker, also they play poker, but I hate poker so never use it. I like bwin and also I remember that in the past, famous soccer team Real Madrid was sponsored by bwin, and they had bwin on their form :)
Anyway, I start with 30 euro deposit, and get nice looking bonus of 100%, with 30x wagering. If honestly, I even don't remember what slots I play, and its names, but I play very many slots, as I always love to try some new software. I play almost all slots with minimum bet, but even so I can made nice balance of 200 euros, and successfully finish my wagering requirements. I just request withdraw, and start waiting. In two days I get email from them, that I should upload my docs on their site. I like when you should not send any emails, and you can just upload all that need on site. I upload my docs, and start waiting. In two more days I get email that my account verified, and on next day I got my cash out. 5 days its not so long, but it is still long.
I do't understand how so big and reputable casino like bwin cash out money so long. I don't like such things, and I probably never deposit again at bwin, as I win, I just hate wait for my money that I already win and for money that really belongs to me. Thats all.
My marks for bwin casino:
Software: I don't know this software , but i win! 9/10, I really like their slots.
Support: a bit slow I think, two day for approved documents... 5/10
Bonuses: I get not bad 100% bonus on first deposit, so 7/10
Cash out: 5 days... a bit terrible only 5/10
total: 6.5/10 for bwin casino its a really shame, pay so long. If they improve in this, they will become really nice casino.
To be honest I was expecting a little bit more from Bwin casino section! I know they are one of the biggest players in the gambling market! I know they have tens of millions of customers! I know they will pay whatever you manage to win! And yes, I know they are sponsors of one of the best football clubs in the world, which certainly is Real Madrid! But I don’t see, what is the point of having a casino section, which is obviously far away from the best standards?! Limited number of games, very humble welcome offer of only 50% match bonus, poor loyalty program. Anyway, this apply only to the casino section. If you are asking about the sports-book than it quite different story and I can assure you that Bwin offers maybe one of the best top 5 sports betting in the world nowadays!
The support – always accurate, always prepared with adequate peace of information, always kind! Is there anything else you might wish from a casino support?! Not to mention their website help section – simply incredible, I doubt you will ever need to seek live or e-mail support, just look at this place!
The financials – solid and honest. No worries about being deceived or not being paid! No stupid tricks and delay tactics. Very competitive timeframes for withdrawals – perhaps one of the best in the business nowadays! I was really stunned when came upon the available methods for depositing and withdrawing – they are simply endless!
If you decide to use their casino section I will recommend you to try Aztec gold slot – my favourite there! Wish you luck!
So, to summarize I will use some simple rating scores:
Support: 9/10
Software: 8/10
Security: 9/10
Finance: 8/10
Bonuses: 1/10
Terms&Conditions: 7/10
Overall: Good and safe online casino!
Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!
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I originally signed up at Bwin almost six years ago to avail myself of the poker room and its promotions. While I did fine on that part of the site, it was only a matter of months before my interest shifted to the casino and I eventually focused most, if not all, of my attention there. When I started out, instant play games provided by Chartwell were the only option but it wasn’t long before a download version, running on the Boss platform, was introduced. I took advantage of the welcome bonus on both sets of software (I believe it was €200 on the flash site and €100 on the download client) and walked away a winner each time after meeting the wagering requirements by playing blackjack.
Indeed, what kept me coming back to Bwin on a consistent basis (around every two or three months) were the bonuses. Most of the deposit offers were for the instant play casino, where I spent most of my time, though there were also some promos in the download client (often in the form of free spins on slots). Even as most other sites were restricting one of my favourite games i.e. blackjack from counting towards playthrough, I was able to play it here to my heart’s content. The reload offers usually had three amounts for players to choose from, ranging from about €50 to €150 with a x40 WR, and I always opted for the maximum bonus.
The Chartwell software admittedly had its quirks but I could overlook them as long as I won more often than I lost. Unfortunately for me, the site decided to change its instant play platform to one that was less appealing and profitable from my standpoint. The promotions also changed for the worse as the playthrough rate almost doubled and the bonus offers themselves were reduced in size and frequency. Even the rewards program seems to have undergone an overhaul, resulting in fewer points being earned compared to before. I still play occasionally at Bwin, generally without a bonus (except for a small casino or sportsbet freebie now and then), but find the experience less enjoyable nowadays.