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bwin Casino attracts players with the dark theme and the interactive background that appears behind the wide selection of games. Website navigation is smooth, and each player receives personalised promotions that cater to their playing style.
- Mobile casino available
- Multiple lnguages
- Live chat 24/7
- Live chat not easily accessible
- Slower withdrawal times
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bwin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About bwin Casino
bwin is operated by ElectraWorks Limited, licensed by the Government of Gibraltar, but they also feature the UKGC licence to cater to UK audiences, among the other markets.
Choose one of the languages the casino offers before logging in or registering. The language section is at the bottom of the online casino, where you can find other helpful links.
The entire website is intuitive, allowing players to access different sections quickly. Upon registering, you must provide your email address and select your country; everything takes less than a few minutes to complete.
The casino is compatible with both iOS and Android devices, allowing players to access it even when they’re on the go. Before you start playing, we recommend you check our real casino review to learn more about payments, customer support and other aspects that set best casinos apart.
- E-Wallets 0-48 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at bwin Casino
bwin Casino offers over 30 payment options to players. Some options include Visa, MasterCard, Skrill, PayPal, Google, Apple Pay, etc. Players are encouraged to use the same method to withdraw money from the casino as they used for deposits.
The maximum amount you may withdraw monthly is limited to £50,000 or equivalent. Meanwhile, the maximum deposits are capped at £2,000, and this limitation is for the UK players only. If you’re depositing from any other market, you aren’t subject to these restrictions.
All withdrawals, no matter how big or small, go through review. The review process can take up to 2 business days, which slows down its effectiveness. This means you’ll have to wait longer than usual to see the money in your account. How much longer?
For some methods, such as Visa Direct or Neteller, you can receive funds within 4 and 24 hours, respectively. Meanwhile, bank transfers or checks by mail can last 3-5 business days and 7-20 business days, so pick your payment option carefully.
Games at bwin Casino
bwin Casino provides an extensive library of games, ranging from classic fruit machines to modern online slots as well as live casino games with live dealers and real-time interactions.
The slots are divided into different categories, allowing players to choose their favourite types of games, or explore new or exclusive slots. Make sure you check slot reviews before you start playing the selected slot, to check RTPs, volatility and other aspects of the game.
Players can also check out different gaming providers, which aren’t lacking on bwin Casino or search games per name. Outside slots, you can also immerse yourself in live roulette games, blackjack and online poker.
bwin’s Casino’s Commitment to Responsible Gambling
With several responsible gaming features, bwin Casino helps players who struggle to control their gambling habits. You can find the deposit limit feature that allows you to set daily, weekly and monthly limits.
You can lower the limit at any point, and the changes will affect you immediately. Still, increasing it will take effect after 24 hours and an additional confirmation to prevent you from making rash decisions. Outside deposit limits, you can take a time-out or activate the cool-off period for up to 6 weeks. You won’t be able to access your account during that time, but your account will be reactivated automatically after this period ends.
Lastly, players can self-exclude from all casino activities for at least 6 months. While you won’t be allowed to access your account, and you won’t receive any promotions from the casino during that time, it’s essential to log out of all other accounts to make this effective.
Customer Support at bwin Casino
There are multiple ways in which you can contact customer service. The recommended options include direct messaging via Facebook and X. Both options are available 24/7 with fairly quick response times.
Another option is the live chat, which is always available. However, when you contact the casino via live chat, you will be connected to the chatbot first, but you have to ask for their agent to be reconnected, which happens quickly. Lastly, you can email the casino and upload documents directly with the link below the listed options.
When you access their support, you may receive a message that they're busy and can expect a delay, directing you to contact them via their socials to get a quicker response. The only problem is that the support is difficult to access, and we had to do some digging.
Scroll down to the bottom of the casino homepage and click 'help & contact'. Click on the category you need help with and select the question you need or similar to what you need.
Once you do, you'll find this question at the bottom of that page: ‘Do you need any more help?’ Only when you click 'Yes' will you access the potential support options we've discussed. Finding support is unnecessarily complicated, but once you contact them, you can expect to have your issues with the casino resolved.
Complaints
Read the complaints other players have left for bwin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Bwin casino is a casino I joined in a long time ago. Before I started playing in the casino I used to bet on sports events. So here at Bwin I mostly used their sports section. I remember that right after I joined in I got an email fromBwin asking for an ID copy in order to confirm my identity. It was similar to Bet365 but they also asked for one utility bill to confirm my address.
I had a few cashouts here and have no objections when it comes to that, I would always get paid on time. I would like to point out that I made all of my withdrawals in their sports betting section and played in the casino only once. I remember only one deposit and I think it was one of my first attempts in online casinos and I deposited 20 euros. I lost all of my money with express speed. I think it was gone in only 5 or 10 minutes. Now I get to the part which I can't understand when it comes to Bwin. They don’t have live chat support ( they didn’t at the time I don’t know now ). They only offer e-mail support which is one of the worst I had a chance to use. I didn’t get an answer on several of my questions via email. Even on the some I did get, the answer came after 24 hours since I mailed their support. If you ask me a good customer support is one of the most important things that an online casino should have. I agree that they have a good and thorough FAQ page but still a good customer support is needed.
Because of all this I lost my patience with this casino and haven’t logged in to my Bwin account for at least two years. This is one casino that I can't recommend.
Bwin casino it is an very old online casino, and of course first of all I tried bwin poker, and then their casino services.Do not worry, I am not a player in this casino anymore, long time ago they closed access players from Belarus to their services, but I really did not feel any lose for myself, and i am happy with their decision. Casino using old slots from different software providers.
I played in casino only once, but also I tried their poker site, sportsbook site, games site. Yeah, I am probably a bit gambling addicted, and generally can play anything that I need to bet money and can win money, yes it is sad of course, but true. I played casino only once like I said, without any bonus money or something like this, I just transfer 30$ from pokerbalance to casino, and open roulette game to play a bit. I was not mad, and just betting 1-5$ never higher, I am just trying to guess correct number, and I must admit that probably it is was my lucky day, or I am really some kind of magician, because with such low bets, I am after about a hour of playing achieved 100$ balance. For me in this times was really huge money so of course I am was excited with my amazing game play and I am just request payout, which was paid to my webmoney account after 5 days of waiting.
It is really sad that such great brand and very popular who uses promoting everywhere paying so slow, and it is not interesting to play in this casino to anyone, since payout time for verified user is something like 3-5 days it is not great.
I can not rate bwin higher than 5 stars rating, because when I was player there, I did not see top notch service, or anything great.
Bwin Casino you can play this casino in your browser or you can download the casino which I think its better to downloaded because if you play slot games like me you can't find all the games in the browser.
So I am depositor there form long time ago but didn't make a deposit there for a while, because the reason is they don't give you anything as theirs loyal player the only thing you get from them is the offers they have 100% if you deposit 50 euros they will give 50 euros free, well not free you have to wager the bonus too, but when I am making a deposit in the casinos I hate the wagering thing so I only play with my money.
My husband and I we are using the same account well we have to, so he did take plenty times money from them because he is placing bets on the soccer matches they have, have to say the withdrawmoney from them is really fair they are asking you for your passport identification and after 7 days you will have your money on your account.
What I liked about Bwin Casino they can transfer your money on your credit or debit card, not like others casinos they are transferring your money on Moneybookers so it will take 1 month till you have your money on your card. So before 6 month ago when I was playing slots did play the game Going Nuts, well that's my favorite game at Bwin Casino did manage to make from 15 euros 289 euros so I decide to play little more but then I started to lose so when I was on 212 euros balance I decided to make the withdraw because if I was going a bit more of playing maybe I will lost it all.
Well what is bothering me about this casino they do not have live chat, so did made the withdraw so after I did that I was waiting for confirmation email from them but 10 days has passed and there was no email no nothing from them, so I did played again but now roulette and I lost it all.
What is interesting, that I did received their confirmation email the next day after I lost it all well from then I stopped depositing there. At the beginning they were ok but now who know maybe they will get better, well that was in my experience.Oh the good thing about the Bwin Casino is that you can make some money from theirs free rollpoker tourneys which they have it every day. I liked this casino before, but after that I am going to wait to hear some great news about them so I can deposit there again.
This is the first online casino where I started to play and it was a very nice experience! Before to start playing at online casinos, I played a lot on local casinos and I won nice money but, like every gambler, I also lost money and I think this is something normal!
But lets get back to the Bwin casino! Even if I am girl, I like very much to play slots and also sports betting! I am an old client of Bwin but I used only the sportsbook page and one day I decided that its time to begin my adventure on online casinos universe!
I made a deposit of 20 euro and I was surprised because I received 10 euro bonus with only 30 times wagering requirements! I didn’t knew what slot game to choose and spend my money and also which one is paying good, so I decided to ask a friend for a good slot game! He advised me to play Cleopatras Gold because he just won some nice money on this slot!
I started my adventure on this slot, with the minimum bet because I had to wager the bonus and the deposit 30 times to be able to withdraw my winnings!
I had about 2 hours of fun on this slot game but unfortunately I didn’t completed the wagering requirements and I lost the money that I deposited and also the bonus! I was just a little bit upset because it was my first experience with an online casino and sincerely I was expecting to win something and to make an withdrawal!
If someone will ask me for an online casino to play slot games, I will told him to try Bwin casino because it is a very good casino, I had fun at this casino, they have a nice deposit bonus with only 30 times wagering even if it is only 50% bonus and their support team its very good!
My experience with Bwin started back in 2009. Back then they were a huge sports betting brand with worldwide exposure thanks to being the shirt sponsor of Europe's biggest football teams, such as AC Milan and Real Madrid. I believe they no longer feature on their beautiful shirts, but they are still seen on the billboards during football games and other sport events.
That basically made me join them and deposit a lot of money. I wasn't really into casino games in the beginning. Their main expertise is sports betting with thousands of matches and events on a daily basis. You can basically bet on anything you like, including live bets during the games. Although they don’t offer the highest quotations in the sports betting industry, they do offer decent bonuses when you're a first deposit.
Same goes for their poker platform which gets hosted by the OnGame network (not many players). I used to play Sit&Go's mainly when I've just started out. I would usually lose quiet fast since I didn't know jack about poker back then lol.
I did manage a few cash outs with sports betting though. The standard procedure is to scan in your documents to get verified. This took no longer than 24 hours to me and I've received my money within 2 days on Neteller. Which isn't the best in the industry, but hey it could always be worse.
Only last year I've just started to try their casino games as well. I was in particular interested in TheBigOne Melon Madness and the Mega Fortune wheel. Those games can be played with as little as one cent bet per winline. I managed to get a small deposit of €30 to €600 a couple of times playing these progressive jackpots. Although I was hoping to win the jackpot lol, that wasn't the case during the random game.
Unfortunately I messed up my winnings in most occasions not even withdrawing them. I did manage a nice run playing poker though lately. $1/2 cash games with $70 - First I won an all-in after a couple of hands with QQ. I found myself having AQ of clubs a few hands later, and after a raise to $6 and a re-raise to $18…I thought of going all in since I thought the re-raiser was bluffing.
To my surprise the guy was holding QQ, I was like damn knowing I had only 33% or something to win. Well on the flop I got lucky hitting the Ace right away. I doubled my balance to $270 and thought about cashing out. The next hand was pocket fives however.
After someone raised I decided to call hoping to hit that set. The pot had four callers including some other guy with pocket deuces hoping the same. Well Flop came Q-5-2 and bingo we had some action. After betting half the pot the guy re-raised me to $25. Since we had two spades on the board I was afraid he was trying to catch a flush or whatever.
So I re-raised to $75 acting like I was trying to get that flush instead. An Ace came and I've just decided to go all-in before I regret slow-playing a hand. Well he called immediately and it was set over set and a pot of $560. The river was a blank and I won that pot. A couple of hands later I received Aces and won a pot $80 against a short-stacked player. I withdrew my money and received it within 2 days as usual.
Bwin overall rating would be 6.5/10, since they don't have too many casino games, no live chat, small poker platform. Only a superb betting platform and decent promotions.
Bwin is a once greatly loved gambling store but no longer. Unfortunately, this hasn't started today or yesterday but some time ago. Of course it's influenced by the fact that they're going to leave the below mentioned 18 countries (I guess it doesn't related only to exclude new players but I can easily imagine sooner or later the already exist account of player from these territories will be closed. I think it is just a question of time). As I said my growing issues with them dated well before that.
First, when they limited my bets in sports betting section. I wasn't able place on live bets more than €10-€20 (my Bwin account is not in Euro, so it's just an estimated amount) which is unacceptable, then the trend of misleading calculated sports results. Though their support team was always helpful with real problem solving attitude but their response time was sometimes awful. There was a time when it took them more than 1 week to response my letter. The most positive thing that remained fortunately unchanged, I always got paid in good time frame however lately had a fix circa €3 withdrawal fee, plus 3% of the requested amount fee, and this is for e-wallet transactions. In my opinion it is abnormal. I know lot it was very popular and lot of players loved their poker segment of their services but the casino pack will be missed the most for me. I loved they have more game developers to work with giving wider range of options and taste, and I really liked some of their nice games.
I remember once while I was waiting for a football match's kick-off time and to watch it on their live stream, to kill the time I wanted to play some spins on Gold of the Gods but it was so entertaining and funny that I totally forgot the match and stuck with this slot. I also played a lot with the unique 100-line Amazon Wild or Shipwreck. OK, these slots can be played somewhere else, but I rally loved the whole casino package here.
Sorry to say that, but they're not like they used to be and besides casino there's nothing to grieve about. (I also angry with Bwin that they'll carry along Gamebookers, too).
I want to tell you about this casino that is awesome!
Their casino is very very good and also their sportsbook and poker room! I am an old client of this brand, this was the first sportsbook where I started to play and also here I won my first money! After a couple of months of playing to their sportsbook, I decided to try their casino, I deposited 20 euro and I received 10 euro bonus! With 30 euro to play and only 30 times wagering requirements, I had a lot of fun on Resident Evil slot and also managed to fulfill the wagering requirements and request an withdrawal! The deposit methods they are offering are very popular and very affordable, only 10 euro minimum deposit via credit cards, neteller, skrill, even paysafecard, entropay, instadebit, bank transfer and also western union!
They have a lot of games to play, 57 slot games, table games, live dealer, video poker and classic slots! Also you can play on their website or you can download the casino and have fun! On 1st May they announced that they didn't accept anymore players from Romania (my country) and I was very upset because I had fun at this casino and also won some nice money!
But the good news came when one of my friends told me that he won about 45 euro to bwin casino! I asked him how is possible this because they didn't accept Romanian players anymore and he told me that if I created my account before 1st May, I will still be able to play to their casino! I was happy to hear that and started to play at their sportsbook again!
Now I will rank this casino, I will give a 9 for games, another 9 for the welcome bonus, 10 for the great support and 9 for the payment methods! If your country isn't restricted from this casino I recommend you to play here and win money!
I don't know how new this info is but I haven't seen here yet,
but Bwin accept no more new players from these countries.
Argentina, Armenia, Belarus, Brazil, Colombia, Croatia, Cyprus,
Finland, Greece, Hungary, Latvia, Lithuania, Macedonia, Poland,
Romania, Serbia, Slovenia and Ukraine.
The last year I registered to the Bwin sport book because they e-mailed me if I register and deposit they double my deposit.
So I registered to them (the home page was little bit slowly) than I deposited via Neteller and claimed the bonus successfully.I made the wagering requirements at the sport book after I went to the poker to play some holdem. After a few hours of play I reached the 50 euro so I decided I try their casino. I didn’t needed to register again, simply I entered my details to the downloadable casino and I able to start to play.
They used boss media software, like the sporting bet downloadable casino.
So I was choose my usually boss media slots like twenty seven at 0.25 euro per spin.
I played a lot of spins but I didn’t won so much so I went to the tumbletoons machine.
I raised the bet to the 0.5 euro per spin (my balance was 34.5 euro). This game has a bonus game but I didn’t understand first, you need to reach the 1000 bonus point then you able to play the bonus instantly. (you need to play notes and if the tree was happy you can choose from the apples and collect your money).
I reached my starting balance again and I decided to play their instant play casino.
They use a large scale of slots and gaming software at the instant play version so I picked the knight rider slot and started the play. I had no luck and this time my deposit was gone.
After a few months ago I get an e-mail from them I able to get 2500 huf no deposit casino bonus.
I played at the instant version again but my money is gone again. I didn’t deposit again but a month ago I get another e-mail from them, they informed me they leave the Hungarian gaming market and they maybe closes my account.
So I never withdraw from them but I liked their entertainment.
Thank you!
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Bwin is big company. You can see that they take care about marketing and you can see their logo on Real Madrid's shirt and they are sponsoring a lot of other great clubs, they have great site for sports betting but their casino is not so great and I must say that i am very very disappointed with their casino.
First that I don't like is their customer support. They don't have "live chat" option and I don't understand why. Almost all casino can provide that option and just Bwin can't.. It is more about that they don't care. I had problem with my bonus, I didn't receive and I send them E-mail and they are were so slow with answer. After 4-5 days I receive answer but it was only that they will look into that and after that I never heard anything from them. I think that it is unacceptable from casino like this. At the end I didn't receive bonus and lost my money.
Another bad things are their games. They don't offer NetEnt, Microgaming, BetSoft.. nothing and when I deposited here I didn't know that. I assumed that this great company have something good to offer. Also if you want to play all their games (they offer total maybe 60 games in instant play) you must download and install their software. I didn't do that, I just find few games on instant play and spent my money.
Maybe when I saw Bwin I expected to much from this casino but I think that they don't deserve this rating what they have on this site and i will give them only one star and try to show other players that this casino is not good as they think. And again I must say that I only talk about casino, their sports section is great you can find a lot of matches in their offer, great odds and nice live betting, but their casino is very very bad.