- Home to lots of software companies
- Live chat is open 24/7
- Customer support is multilingual
- Mobile friendly games
- Video poker games are limited
- Some country restrictions
- Customer Support
- Responsible Gambling
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 24-48 hours
Support Telephone: +35725654149
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
BurningBet Casino is an online casino and sportsbook home to a large portion of the industries most popular games. Players have plenty of different software providers to choose from which include Yggdrasil Gaming, Quickspin, Playson, Elk Studios and Thunderkick. Games vary from slots and table games to their live casino and sports betting which can now be enjoyed on most web and mobile devices. BurningBet Casino supports numerous languages and they are licensed by the Government of Curacao.
Restricted Countries and Territories
When it comes to gambling laws these vary from country to country which means there are some residents that cannot legally open an account at this casino. The list includes players from the USA, Spain, France, Netherlands, Singapore, North Korea, Ukraine and Curacao. We will list the full set of restrictions under ‘more casino details’.
All the action takes place in the games lobby where there are lots of popular video slots to enjoy including the popular Megaways and Bonus Buy collections. Players can use the drop down menus to help them find games quicker if they wish or they find their favourites almost instantly by using the search functions. Either way, the lobby is easy to use and navigation from game to game is seamless. Some of the casino's top games include the Valley of the Gods Slot, Sakura Fortune Slot, Big Bad Wolf Slot, Stampede Slot and Deadwood Slot.
There are more traditional games too in the form of table games which include variations of Blackjack, Roulette and Poker. Some of these tables are also themed to add even more entertainment. Betting limits vary but players should find games regardless of their bet sizes.
Players who like card games can also try their luck with some video poker titles that include Aces and Faces and Joker Poker.
Other games in the casino lobby include Dragon Tiger, Sic Bo and War.
Their live casino has games from the likes of Evolution Gaming and Ezugi which are open around the clock. Games are played from live studios and the dealers are real so players can get as close to the action as possible. Betting limits vary from room to room and there are games like Live Dream Catcher, Live Baccarat and Live Roulette.
BurningBet Casino is available on most devices now so players can take the casino with them whenever they want or they can enjoy it from the comfort of their homes. These devices include the latest smartphones and tablets using operating systems like iOS and Android. Players don’t have to use an app, all they need is a compatible mobile browser for effortless gaming every time.
Customers who have any questions or concerns can contact the casino's multilingual customer service team. One of the quickest and easiest ways to get in touch with them is by using their live chat facility which is open 24 hours a day. 7 days a week. Additionally, players can also email or phone the casino if they feel they require further assistance.
Security and Fairness
No stone is left unturned when it comes to safety and security as the casino uses high levels of encryption and firewalls. This means all kinds of data which includes personal information and financial transactions will be encrypted and will never be shared with anyone.
They also guarantee fairness as they use a random number generator for their games. This determines every outcome as fair and results cannot be manipulated in the casinos favour.
Recommended by experts
Was 25% of the way through the very long wagering requirements of 6000 Euros and was limited to bets of around 0.02 euro (essentially 0) making it impossible for me to complete the wagering. Tried to speak to customer services who said they do not control the wagering limits however they would not waive the wagering and allow me to withdraw. Essentially this means I will forfeit all 1000 Euros in my balance and have no way of finishing the wagering.
I liked the casino with a user-friendly interface, a nice fast design, a variety of slots and the presence of game providers. Friendly competent technical support. With the withdrawal of funds, there were no problems.
I did not really like the too long time to process the withdrawal request, I would like to speed up this process. Some deposit and withdrawal methods are missing.
Great Service! The Live Support Is Very Kind! A Lot OF Attractive Games On Slots + It Has Sports Betting, Which Is Amazing! I Love To Bet On Sports!
Finally I Like What I See Here!
Warning! They do not payout! Registration and verification was fast. But when it comes to payout.. no no!
You get a bunch of options for depositing, although I didn't find either of my prefered ways, I had already created an account so I might as well give gift card or whatever you call it a try. Since those gift cards has a fee, I ended up paying €40 but was playing for a total of €30 at the casino. As it turned out the luck was on my side and I won €700.
When I go to withdraw "bank transfer" sounded like the best option. But no, I instantly got the message that I have to deposit the same way as I wish to withdraw. Not unusual. Although withdraw to gift card is not possible, "bank transfer" was not available on my deposit options. But here I discovered the interesting part. As I said you get a bunch of deposit options, you also get a bunch of withdrawing options. But! Only two of those options matched! Bitcoin being one of them. I've never gotten a crypto wallet, so that's not an option.
I looked into it once, but it seems quite hard. Which leaves me with just one option. "EzeeWallet". I did not have that, so I downloaded it and had to go through verification there as well. Only to find out that the only way to deposit for my country is by Trustly. I blocked my trustly several years ago in order to not be able to gamble everywhere. I contacted EzeeWallet to ask whether or not I could get another option to deposit, -no answer what so ever. I contacted Trustly in order to unblock myself, -they told me to get back in seven days before they could do anything, due to that I blocked it because of gambling issues.
So I contacted burning bet again, asking them to add "bank transfer" or perhaps VISA as options to deposit and withdraw. That was a big NO. And in that mail I also learned that after depositing you also have to wager your deposit a few times before being able to withdraw. As you can understand this has taken several days, so my only option was to wait additional seven days to even try trustly. Although it is SO hard to keep yourself from touching the money just lying in the casino.
So I ended up losing all of it. Of course this is what they know and counting on, that's why they make it so tough for you.
My advice? Stay the h*ll away! There are so many better casinos!
Registration was easy and quick, I like the design of the casino and the nice and polite support they have. They are always ready to help and be available when needed.
Bonuses are good and so far I'm profitable at the casino.
- The variety of slots available is good and in game the slots go very fast, an very important factor for an online casino because if they work badly it can be tedious for experience
- The support chat is fast and gives quick and specific answers to your complaints or doubts about promotions, site functions, deposits, withdrawals, etc.
- Lots of deposit and withdrawal options available, without as much commission and without high minimum withdrawal or wagering requirements.
In general, it is a very good place with good functions, but it is not perfect, as is common, although it is a very good option to bet.
- Sometimes the slots load a bit slowly when you play them, although this does not matter much since once they start they go quickly and without errors or inconveniences, which is very important when playing a slot.
- For some promotions the minimum deposit is very high, although this may be due to how I like to bet.
The BURNINGBET Casino is an easy designed website where everyone can handle with. The amount of slot providers is great.
Chat is always friendly and fast with you to help you.
There could be maybe some more little boni and giveawys and freespins for the Users.
The site is very dark …could be more colors and more brighter in my case.
The assortment of games from the top game providers is great. There is also a wide selection of promotions that are all generous. The VIP deals make all of the bonuses even better.
Despite my excitement for its promotions, burningbet casino is not that special as an online casino. It has better bonuses, but not the best VIP benefits. I find my experience with a different website more rewarding for the long-term.
Fine would have liked more range of games as only playtech and a few more are not great for such a big name although sports makes this site just amazing!
Sports are great. The games all worked without any problems. Okay bonus
I like this casino, even though it would be nice to add more popular games but it is fine. This casino. is very very cool. I love their games here, the software available, and their support Greetings from MOROCCO!
You can see my first review below. They tried to stole my deposit 3600 EUR, but after complaint they added money to my account balance. Yesterday I tried to make sport bets, but they set zero limit. They force me to play in casino instead! But I deposited money for making sport bets only! This casino is a total scam!
BurningBet Casino Complaints
6 of 6
avg complaint life