- Home to lots of software companies
- Live chat is open 24/7
- Customer support is multilingual
- Mobile friendly games
- Video poker games are limited
- Some country restrictions
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BurningBet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
BurningBet Casino is an online casino and sportsbook home to a large portion of the industries most popular games. Players have plenty of different software providers to choose from which include Yggdrasil Gaming, Quickspin, Playson, Elk Studios and Thunderkick. Games vary from slots and table games to their live casino and sports betting which can now be enjoyed on most web and mobile devices. BurningBet Casino supports numerous languages and they are licensed by the Government of Curacao.
Restricted Countries and Territories
When it comes to gambling laws these vary from country to country which means there are some residents that cannot legally open an account at this casino. The list includes players from the USA, Spain, France, Netherlands, Singapore, North Korea, Ukraine and Curacao. We will list the full set of restrictions under ‘more casino details’.
Mobile Gaming
BurningBet Casino is available on most devices now so players can take the casino with them whenever they want or they can enjoy it from the comfort of their homes. These devices include the latest smartphones and tablets using operating systems like iOS and Android. Players don’t have to use an app, all they need is a compatible mobile browser for effortless gaming every time.
Security and Fairness
No stone is left unturned when it comes to safety and security as the casino uses high levels of encryption and firewalls. This means all kinds of data which includes personal information and financial transactions will be encrypted and will never be shared with anyone.
They also guarantee fairness as they use a random number generator for their games. This determines every outcome as fair and results cannot be manipulated in the casinos favour.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
All the action takes place in the games lobby where there are lots of popular video slots to enjoy including the popular Megaways and Bonus Buy collections. Players can use the drop down menus to help them find games quicker if they wish or they find their favourites almost instantly by using the search functions. Either way, the lobby is easy to use and navigation from game to game is seamless. Some of the casino's top games include the Valley of the Gods Slot, Sakura Fortune Slot, Big Bad Wolf Slot, Stampede Slot and Deadwood Slot.
There are more traditional games too in the form of table games which include variations of Blackjack, Roulette and Poker. Some of these tables are also themed to add even more entertainment. Betting limits vary but players should find games regardless of their bet sizes.
Players who like card games can also try their luck with some video poker titles that include Aces and Faces and Joker Poker.
Other games in the casino lobby include Dragon Tiger, Sic Bo and War.
Live Casino
Their live casino has games from the likes of Evolution Gaming and Ezugi which are open around the clock. Games are played from live studios and the dealers are real so players can get as close to the action as possible. Betting limits vary from room to room and there are games like Live Dream Catcher, Live Baccarat and Live Roulette.
- +35725654149
Support
Customers who have any questions or concerns can contact the casino's multilingual customer service team. One of the quickest and easiest ways to get in touch with them is by using their live chat facility which is open 24 hours a day. 7 days a week. Additionally, players can also email or phone the casino if they feel they require further assistance.
Complaints
Read the complaints other players have left for BurningBet Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Stay away from them! As far as you lose money it's all good, but once you win and try to withdraw having a positive balance, they will scam you. In my case they said i was arbitrage betting although it's not true and doesn't even make sense. When asked for specifics and any proof they stopped answering emails. STAY AWAY!!
Dear danio495. Risk The BurningBet Casino department has reviewed your feedback in detail. Your account has not passed the casino security check. When viewing your game session, a violation of the project rules you agreed to comply with was detected. We inform you that detailed information about the reasons for closing your account has been sent to the email address that you provided during registration. The email was sent immediately after your account was closed. Best regards. Burningbet Casino Risk Department.
Was 25% of the way through the very long wagering requirements of 6000 Euros and was limited to bets of around 0.02 euro (essentially 0) making it impossible for me to complete the wagering. Tried to speak to customer services who said they do not control the wagering limits however they would not waive the wagering and allow me to withdraw. Essentially this means I will forfeit all 1000 Euros in my balance and have no way of finishing the wagering.
I liked the casino with a user-friendly interface, a nice fast design, a variety of slots and the presence of game providers. Friendly competent technical support. With the withdrawal of funds, there were no problems.
I did not really like the too long time to process the withdrawal request, I would like to speed up this process. Some deposit and withdrawal methods are missing.
Dear Andresyan, Thank you for sharing your gaming experience at our casino. We're adding new games and providers every day. Also, the number of bonus offers is growing every day, and each of our players can find a bonus offer to his taste. Withdrawal of funds is made strictly according to the existing rules: The maximum withdrawal limits per transaction / in 24 hours/month are determined as follows: per transaction: €400 in 24 hours: €400 per month: €10000 Withdrawal limits may increase, depending on your account status. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Great Service! The Live Support Is Very Kind! A Lot OF Attractive Games On Slots + It Has Sports Betting, Which Is Amazing! I Love To Bet On Sports!
Finally I Like What I See Here!
Dear LUEHOLLYWOOD, Thank you for such an objective and positive review of our casino. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Warning! They do not payout! Registration and verification was fast. But when it comes to payout.. no no!
You get a bunch of options for depositing, although I didn't find either of my prefered ways, I had already created an account so I might as well give gift card or whatever you call it a try. Since those gift cards has a fee, I ended up paying €40 but was playing for a total of €30 at the casino. As it turned out the luck was on my side and I won €700.
When I go to withdraw "bank transfer" sounded like the best option. But no, I instantly got the message that I have to deposit the same way as I wish to withdraw. Not unusual. Although withdraw to gift card is not possible, "bank transfer" was not available on my deposit options. But here I discovered the interesting part. As I said you get a bunch of deposit options, you also get a bunch of withdrawing options. But! Only two of those options matched! Bitcoin being one of them. I've never gotten a crypto wallet, so that's not an option.
I looked into it once, but it seems quite hard. Which leaves me with just one option. "EzeeWallet". I did not have that, so I downloaded it and had to go through verification there as well. Only to find out that the only way to deposit for my country is by Trustly. I blocked my trustly several years ago in order to not be able to gamble everywhere. I contacted EzeeWallet to ask whether or not I could get another option to deposit, -no answer what so ever. I contacted Trustly in order to unblock myself, -they told me to get back in seven days before they could do anything, due to that I blocked it because of gambling issues.
So I contacted burning bet again, asking them to add "bank transfer" or perhaps VISA as options to deposit and withdraw. That was a big NO. And in that mail I also learned that after depositing you also have to wager your deposit a few times before being able to withdraw. As you can understand this has taken several days, so my only option was to wait additional seven days to even try trustly. Although it is SO hard to keep yourself from touching the money just lying in the casino.
So I ended up losing all of it. Of course this is what they know and counting on, that's why they make it so tough for you.
My advice? Stay the h*ll away! There are so many better casinos!
Dear STIG-HELMER. Thank you for sharing your gaming experience at our casino. Payment methods can be different, both for deposits and withdrawals, depending on the market situation and the region, we are always ready to meet the player, so it is not inconvenient. Also, please note that we are increasing the number of different methods of both deposit and withdrawal every day. In your case, you deposited via Flexepin with a pre-paid voucher. There is no withdrawal on Flexepin. In your case, you had the possibility to deposit in your account via bank card or Mifinity for at least 20EUR and wager x3 and withdraw it via bank account or Mifinity according to the wagering rules. We are very sorry if you blocked your Trustly account due to a gambling addiction. All withdrawal requests are processed within 24 hours. That is, all actions regarding the withdrawal of funds in our casino are strictly in accordance with established rules. We are very sorry about your loss and your decision to close your account. Our casino is always ready to meet each player and offer an alternative way to withdrawal. Please, if you have any questions or difficulties, please contact us via Live Chat 24/7 or e-mail [email protected].
Registration was easy and quick, I like the design of the casino and the nice and polite support they have. They are always ready to help and be available when needed.
Bonuses are good and so far I'm profitable at the casino.
Dear Lovenia, Thank you for such a positive review of our casino. Our team is happy to hear that you have enjoyed our casino. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
- The variety of slots available is good and in game the slots go very fast, an very important factor for an online casino because if they work badly it can be tedious for experience
- The support chat is fast and gives quick and specific answers to your complaints or doubts about promotions, site functions, deposits, withdrawals, etc.
- Lots of deposit and withdrawal options available, without as much commission and without high minimum withdrawal or wagering requirements.
In general, it is a very good place with good functions, but it is not perfect, as is common, although it is a very good option to bet.
- Sometimes the slots load a bit slowly when you play them, although this does not matter much since once they start they go quickly and without errors or inconveniences, which is very important when playing a slot.
- For some promotions the minimum deposit is very high, although this may be due to how I like to bet.
Dear YEYEKKK, Thank you for sharing your gaming experience at our casino. Thank you for such an objective and positive review of our casino. We are trying to increase the list of bonus offers. In our casino, each consumer will be able to find interesting and individual offers. We are looking forward to seeing you again! Wishing you good luck! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
The BURNINGBET Casino is an easy designed website where everyone can handle with. The amount of slot providers is great.
Chat is always friendly and fast with you to help you.
There could be maybe some more little boni and giveawys and freespins for the Users.
The site is very dark …could be more colors and more brighter in my case.
Dear MATZELLO, Thank you for such a positive review of our casino. Our team is happy to hear that you have enjoyed our casino. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
The assortment of games from the top game providers is great. There is also a wide selection of promotions that are all generous. The VIP deals make all of the bonuses even better.
Despite my excitement for its promotions, burningbet casino is not that special as an online casino. It has better bonuses, but not the best VIP benefits. I find my experience with a different website more rewarding for the long-term.
Dear ABDO1234S, Thank you for sharing your gaming experience at our casino. We are trying to increase the list of bonus offers. In our casino, each consumer will be able to find interesting and individual offers. We are looking forward to seeing you again! Wishing you good luck! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you
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Thieves and scammers!!! Do not deal with these scammers under any circumstances! I registered - there were no complaints. I went through all the verification stages with documents and photos - there were no complaints. I made a deposit - there were no complaints. I placed bets for several months - there were no complaints. I requested a withdrawal of my honest winnings (less than 200 euros) - they say that I am a duplicate (!) and completely block my entire account with all the money! Impudent, vile, greedy scammers!!! How can I be a duplicate if you first checked my email and name when registering, then checked my face and documents when verifying, then checked the wallet number when making a deposit, then checked my playing style with IP addresses and other technical characteristics when I placed bets, and now when withdrawing funds you dare to call me a duplicate? If you do not immediately return my honestly earned money, I will make every effort to make the entire Internet know that you are not a casino, but an ordinary scammers.