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Buck and Butler Casino

Player Rating 24 reviews
6/10
24 reviews
Complaint Response 8 complaints
3 days avg. 8 complaints
What we like
  • Compatible with many smartphones and tablets
  • Sleek, stylish design
  • Completely instant-play interface
  • More than 90 slots from OMI Gaming and NetEnt
  • Good variety of table games and other specialties
  • English and Norwegian live chat support available from 11am to 12am (11:00 to 23:59)
  • Secured with SSL encryption
  • Proven fair by eCogra
What we don’t like
  • No bonus-style video pokers
  • No phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Buck and Butler Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://buckandbutler.com
Established
2014
Licences
Malta Gaming Authority
Affiliate Program
Languages
Norwegian, English, Finnish
Casino Type
Instant Play, Mobile

Buck and Butler Casino is a Nordic online casino that gives players around the world the ability to play in style. Its sleek black-and-white theme and box design make it easy to search through a massive selection of OMI Gaming, Booming Games and NetEnt games, all available directly on the website. Buck and Butler even works on most smartphones and tablets. The casino is licensed by the government of Malta.

Restricted Countries

Buck and Butler Casino does not accept players who reside in the United States or any country where online gambling is prohibited by law.

Virtial Games

When it comes to slots, Buck and Butler casino knows how to impress. They feature more than 90 slots from both NetEnt and OMI Gaming, many of which have crystal-clear graphics, unique themes, and multiple bonus features. Some of Buck and Butler’s hottest slots include Starburst, Lights, Jack Hammer 2, Secret Code, Thief, Aliens, and Fisticuffs, among many others.


Players can also enjoy more than 30 different table games at Buck and Butler Casino. These include multiple variants of blackjack such as Single-Deck Blackjack, Double Exposure, and Pontoon; several types of roulette like French Roulette, European Roulette, and American Roulette; Baccarat; TXS Hold’em Professional; Caribbean Stud; and Oasis Poker.


Video poker lovers can choose from four different variants: Jacks or Better, Deuces Wild, Joker Wild, and All-American. Each game can be played with anywhere from 1 to 100 hands, allowing players to choose the level of variance they are comfortable with.


Buck and Butler also feature numerous interactive scratch games, such as 7 Gold Scratch, Zodiac, Fortuna, Bubbles, and The Lost Pyramid.

Live Games

In addition to a large portfolio of virtual games, the casino also has live games which are played against real dealers. The selection includes casino games such as Live Blackjack, Live Baccarat, Live Roulette, Casino Hold'em and theim numerous variants.

Mobile Gaming

Many of Buck and Butler’s games can be played on almost all smartphones and tablets. The mobile casino can be accessed simply by loading Buck and Butler’s website on nearly any mobile browser with HTML5 capabilities. The mobile interface is just as intuitively designed as the full desktop version.

Support

Players can get in touch with Buck and Butler representatives between 10am and midnight every day of the week. A “Contact B&B” button is clearly displayed at the edge of the casino’s website that will directly connect players to a live chat associate. Players can also email the casino if necessary. Phone support is not provided at this time. Help is available in both English, Swedish and Finnish and Norwegian.

Security and Fairness

Buck and Butler Casino makes protecting its players one of its top priorities. The entire site is encrypted with SSL technology, which works by converting all sensitive data like credit card numbers, passwords, etc., into unreadable text. This is the same protocol used by most online banking institutions and stores.


Buck and Butler’s collection of games are all genuinely fair, as proven by independent audits conducted by eCogra. Players can get more information about the testing standards in the Buck and Butler FAQ or through a live chat representative.

StallCation

Complaints

Read the complaints other players have left for Buck and Butler Casino. Learn more about complaints.

Show all complaints
Withdraw page not working, issue still not solved after more than a week
I have 1566e in Buck&Butler casino. Deposit site is working fine, but when trying to open withdraw page it is just loading and nothing happens (screenshot) https://i.gyazo.com/19a6e7b66cc3558cff3f70e27f1fabb5.png The errors in page seems to be server error (https://i.gyazo.com/a8e1f5f8ec94a372c5d787f185f02b70.png) and error occurs with every device and browser I have tried so no help with cookies clear or flash fixes. However these have been only help I have got from support. When contacting again and again they just ask me to wait, and haven't fixed problem. Once I got response that problem is fixed but exactly same problem was still there and when reported to support they asked me to wait again. Player can deposit money to site but it is impossible to withdraw money via this withdraw page and support says they can't process withdraw manually, so I have funds in account but no change to get these to my bank. Error have been 1,5 weeks now and I don't know if they are fixing it at all.
staus Resolved
€1566

Complaint Statistics

Resolved 7
Avg. Amount $ 2,182
Avg. Complaint Duration 3 days
Avg. Response Time 3 days

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Top reviews from our players

This is a casino to STAY CLEAR OF AT ALL COST and if you don´t then don´t say you weren't warned. If anyone reads my warning and doesn't believe it, he should google. Casinomeister also is not amused about this site. If this is still not enough and you play and end up feeling fleeced and defrauded, blame yourself!!!

There is absolutely nothing positive about this site apart from the site layout and design which however causes problems with my WIN 10 / Chrome system.

I deposited on this site, due to the buggy tech layout that was difficult and I needed to try multiple times and reconfigure browser to allow popups. Also confirming email was a task as when you click on the link a endless browser loop occurs.

I did not receive my welcome bonus and even after contacting support it was rejected. So any promotions are just fake BS. I played a bit with my deposit and tripled it. I requested a cashout, nothing happened. The next day my account balance was zero and my deposit had been apparently rolled back. Deposit gone, winnings gone. I was accused of having had played the funds back which is an incorrect statement also thanks to the help of Net Entertainment who helped prove this by checking play logs. The case is currently handled by the police and the bank's insurance. My bank refunded me my money as this was an insurance case.
Pretty rotten way of dealing with players.

This site stinks to heaven - a rotten fish is perfume Chanel No 5 by comparison.

STAY AWAY AND IF THIS IS THE LAST ONLINE CASINO IN THE WORLD. RATHER DONATE YOUR MONEY TO A STREET BEGGAR OR PLAY LOTTO IF YOU MUST GAMBLE BUT DO NOT PLAY HERE.

I dislike:

1) That any sort of bonuses are all bogus. You never get them even when you deposit!

2) Payment requests are not handled, they just ignore them. This casino does not payout winnings, nada, nothing. They find some statement to void your money and make it vanish.

3) Support is not interested in helping you and even tells you lies and tries to persuade you to deposit more.

4) The site security is totally inefficient, very easy to circumvent, at least that is what the IT guy from the police told me.

5) No live casino, only medium game selection available.

6) The casino only wants your best e.g. your money. The second best thing, being your needs and emotions doesn't interest them.

Worst casino on the internet, IMHO just a question of time til they get enough heat and they will close and presumably re-brand. Rogue operation with a Capital R.

Buck and Butler casino offer slots from Netent, OMI Gaming and iSoftBet software. I joined them around a month ago or maybe two. The main reason why I joined them was Netent software. I like to play slots from this software provider and I decided to try my luck there.

I made deposit of 20€ and I received 100% match deposit bonus and 100 free spins on Starburst game. I decided to play with the money first and see how it goes. I read their terms of bonus and I was happy because I could play Dead or Alive game. So many casinos have prohibition on this game while you playing with bonus money. I started to play as always with minimum stakes, I set 0.18€ bet per spin and started spinning. Maybe after 10 minutes I raised my bet to 0,27€ and later even more to 0,36€. When I played with 0,36€ bet per spin I received my third free spins feature. I was hoping to get the wild line because my balance was low.

Later my wish fulfilled, I received nice amount of money because of wild line. I looked into my account how much do I need to wager, then I changed game into Wild Rockets and I played until I clear the W.R of bonus. I used also 100 free spins on Starburst and I cleared the W.R of them.

When I requested cash out, I send them my documents. My account was verified the same day and I received my money in 24 hours. I think this casino is great, the withdrawals times are ok, and support team is professional. I didn't have any problems while I was playing here, all worked perfect. I think I will play more here in the future. I think this casino deserves good rating, so I will rate it with 9 stars.

Buck and butler casino is interesting place with good bonus offers, but it is not in my favorite list of casinos, there is not enough some things, I can even exact tell which things exactly.

Casino offers games from netent, and of course when I am playing in this casino I feel that it is need also to have quickfire games. Sometimes after winning good at netent slots I happy to switch to quickfire, but at buck and butler it is not possible.

Customer support at this casino I never test. Never open live chat or send any emails. Documents was not requested, so I am really do not touch customer support.

Bonuses and promotions are ok. I was happy to claim their welcome bonuses pack, which is good one and also they give me 100FS on each of three my deposits. Also about weekly I got offer to get 50% bonus, and it is another great reason to play in this casino. And their Weekend offer is great, if I make deposit during a week, I will get 25 FS on Saturday, and 25FS on Sunday on selected slots. Usually there is no big slots, but it is still great reward for making just one deposit during week.

I have one withdrawal, and it was paid without requesting my documents at next day early morning. It took about 10 hours, so it is not that fast like at betat or few others casinos, but it is not so long too.

Overall buck and butler is good online casino, but luck of games and luck of anything more interesting than deposit bonuses is not allowing buck and butler to appear in my top list. If close eyes on this facts casino is perfect, and there is no any problems or negative points. I rate buck and butler with 7 stars.

Lack of really interesting bonuses. Withdrawals could be faster.

This casino is ranked good on Askgamblers and I decided to take a look and to see if it deserves to play here. I created my account and I saw that the website looks very good, I like it, it has all the information that you need and also a mobile version of the casino! After I created my account, I went to their promotions page to see if they have a decent welcome bonus. I saw that they are offering a 100% welcome bonus + 100 free spins on Starburst slot but I was very disappointed when I saw that they have country restrictions for this bonus and my country was listed there.

The bonus was good because of the low wagering requirements, 35 x and also the free spins have the same requirements but I couldn't take advantage of it! Anyway, because I already opened my account, I decided to make a deposit and to test their games from NetEnt. I used Skrill to make the deposit, 20 euro, and I opened Wild Water slot because is one of the games that I played but I didn't managed to win some money! The payout rate seemed to be quite good, I managed to catch the free spins after 5 minutes and I won 12 euro from this feature. My balance reached 41 euro, I played till 40 and I decided to withdraw, thinking that this amount is better than nothing!

I will give an 8 for the games because they don’t have Microgaming slots or Playtech. The payout rate was good, decent I could say and I will give another 8. Regarding the payment methods, they have a lot of options available so I will give a 9.

The welcome bonus disappointed me because of the country restrictions so I wasn't able to take advantage of it and I will give only a 6.

Buck and Butler Casino is a really good name if you ask me. This casino is powered by several softwares including my new favorite from this year NetEnt and others like OMI Gaming and iSoftBet. But mostly I am here because of the NetEnt software and of course it seemed like a good safe and with good reputation casino so I thought why not to give it a try.

So I opened their site that had white as the background, honestly I rarely see white as a background nowadays, but still the site looks kinda fancy and elegant. So I checked them out a bit, the promotions and so, then I decided to sign up, make a deposit and test my luck in this casino. They had some nice promotions and I was on the fence whether should I take the welcome bonus or not, but in the end I decided not to take it and just to give it a try with my money. So I settled on playing Go Bananas, which I played for a good couple of hours with some nice wins but nothing to special but in the end when it all sums up I was kinda in the beginning with my initial balance.

So after this I tried Jack and the Bean Stalk but that was a huge fail since I almost lost it all there in the mater of 10 minutes, I had absolutely not one win above my bet. So with the little balance that I had left I tried twin spin, but even there I was unlucky and I lost all my balance. I guess it just wasn't my night. But still I am coming back to this casino and I suggest that you try it out yourselves as well since it is really a good and safe casino. 9/10

I registered at Buck and Butler casino only this month because til recently I was somehow sure that my country was in their restricted country list, I don't really know why, maybe because most of their bonuses aren't available for residents from my country. So recently I went to their page and saw that I was able to play there, so of course I signed up. First, I've read some great things about this casino from Askgamblers, second it has few software including one of my favorites, which is Netent , and third- I loved the name of it. Besides, it is a Nordic casino, and I love everything about North, so this casino seemed like the perfect fit for me.

I have to start with saying that their casino page looks really great- it's fresh and the design is like something you haven't seen before. I signed up, used instant play and made a 30eur deposit. After that I went to Dead or Alive slot. I've played it a few times but have never been lucky with it, but seeing some great winnings from other Askgamblers encouraged me to try again.

I placed 0.18eur bets per spin and pressed 100 autospins. They didn't give me free spins feature or more than a 1eur wins, so after them my balance had increased for a few eur. Then I changed my bet to 0.09eur per spin and pressed another 100 autospins. I know from other members that this game needs persistence, so even when other 100 didn't give me anything, I didn't stop. I had balance for another 100 spins with this bet, so I kept playing. I was so,so close to free spins, 1/3 of my spins had 2 scatters, but the third one didn't came..But in this round I managed to get a 4eur win and few smaller wins, so another 100 spins were played. And finally, when I had 30 spins left, I got 3 scatters and 12 free spins with 2x multiplier. The spins didn't have big winnings and it resulted in a 3.89eur win. Then I went to Wonky Wabbit. Played with 0.30eur bets and got busted pretty quickly.

This casino is special. I like the look of it, flash play works perfectly, deposit was immediate and their game selection has all my favorite netent games. I liked everything about it and will play there again for sure, recommend.

Inactive user
10/10

Buck and Butler, love this name, love the casino,so elegant with so much style. Powered by NetEnt, OMI gaming and IsoftBet. The only restricted country here is U.S. Nordic casino,everything looks so perfect with such easy navigation everything is right there waiting on your click. I deposited 15 euros a few days ago,as I cashed out from a 10 euros deposit I was looking for the same situation to repeat. Am I right, as low as 10 euros then cashout, with a little luck.

This casino looks luxurious. Available in instant and mobile mode. I love that promotion image, Tesla Car, if you deposit min. 10 euros you are into the draw for that luxury car, that looks so nice, no wager, no such terms, this is clear, deposit and you are in. I didn't take any deposit bonus this time, even with 15 euros, if I get something I can grab it and go. Bonuses make it so much harder from the view of the player.If you like Starbust game, then you may be interested in their welcome promotion for first 3 deposits, first100%, second 50 % and third 50 %, each deposit 100 free spins on Starbust. Well, that is nice. Surprisingly, I was after Gonzo Quest who so far gave me almost nothing, Dead or Alive, same situation,I have that feeling that this games don’t like me.Twin Spin,Esmeralda,Light, Flowers, Lost Island, just nothing for me that night. I wish I had some winnings, I needed them too, to increase that pleasant feeling in me, that is hard to reach and to boost my balance so I can gamble more J If you are wondering if I will deposit here again or not, of course I will. I hope to win something too.

You can choose from 116 slots here, 37 with jackpots, 17 classic slots,poker 63, table games 62,other games 12 so it is on to you to come in and sign up.

Buck and butler casino is from the net ent gaming community and netent is also one of the finest software portals out there and provides a large variety of games and very fast processing. I just got an email about this casino giving away free spins and I just thought why not try it as it was a no deposit free spin bonus. But I did not claim that because so less free spins were not going to do me any good so I just decided to make a real money deposit on this casino and did it through my neteller and got it transferred within no time. It is weird how the transactions do not take any time when the casino is on the receiving end and when we request withdrawal they take at least a couple of days.

I deposited 30 and was eligible for a match up bonus too but I ignored that because these sign up bonuses are mostly a waste of time because in order to try and meet the wager one loses the real money as well. But right when I deposited I decided to actually use the free spins to try the slots and make out which are the ones I should play with when I play with my money. So I asked the support staff if I was still eligible for the bonus and luckily I was and I got the bonus. After testing them I started with the star burst game and was betting the minimum because I did not have a lot of bank roll behind me. But no luck here.

After that I played fruit case and this game turned out to be good and I won around 12 from them and my balance was now around 49. Then I tried some more slots and I was having a feeling that I was going to lose my money eventually which I always do so I just requested a withdrawal at 74$ and got it within a few days after verification.

This is my next review from the Buck and Butler casino. I found this casino not a long time ago, I saw they offer no deposit free spins to their new players but like many other netent provider they excluded my country from those free rounds even they have Hungarian forint currency. I browse their page before I decided to register here. They have all of the newest netent release and have a well designed home page.

After a bit thinking I decided to make an account and deposit. I went to the cashier to check the minimum deposit amount and I saw it is 10 euro only so I decided to sign up and make a minimum deposit. I didn't have much money to spend so I tried to play safely. After I logged in I talked with the live support to remove any deposit bonus from my balance because I didn't want to wager much. She was professional and helpful and told me I will not get any match bonus on my next deposit but she informed me their exclusive offers. I made my deposit successfully and started to play on the starburst first on the minimum 10 cent bet. I had luck and get some nice winnings even I played the lowest stake and went up to 22 euro. I left the starburst and opened the twin spin. I began to play on 25 cent bet but the luck was far away from me this time until I went down to 75 cent. The reels are started to re spin so I prayed to get some nice combination. The whole 5 reel turned to kings and I went up about 70 euro.

I decided to make a withdrawal because like I mentioned I didn't have much gaming money at this time. I get my money next day and I made another deposit of 20 euro but I lost it soon.

The site. It's fast and especially the account interface is excellent.

I'm not sure I trust this casino. The slots play very strange (different feel to the streaks/feature, payout etc). Tried them in Fun mode first, that seemed normal...

Then there is the following thread on casinomeister, which is pretty much rogue behavior:
http://www.casinomeister.com/forums/showthread.php?t=63509 (Avoid Buck & Butler at all costs).

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