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BTC365 Casino

Item: BTC365 Casino
Rating: 1
Author: Bojana D.

The casino is restricted in your country.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating No reviews yet

No reviews yet

Complaint Response 5 complaints

2 days avg. 5 complaints

What we like

Fast withdrawals
24/7 live chat
Multilingual customer support agents

What we don’t like

Limited payment information

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Bojana D.

BTC365 Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.btc365.com/

Established

2021

Licences

E-Gambling Montenegro

Company

Kamchiya Technology Ltd

Affiliate Program

BTC365 Partners

Languages

English, Chinese

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about BTC365 Casino

BTC365 Casino is a cryptocurrency casino. The online casino offers a safe and thrilling crypto site fully licensed and regulated by E-Gambling Montenegro. The site provides a variety of game types and security features so your crypto bets are safe and secure.

BTC365 is now available on virtually any device if you prefer mobile casinos. You can either log in or register through a mobile browser or download the mobile app on iOS and Android devices.

Our online casino review below describes the casino in more detail so you can get all the essential information you need to get started.

Deposit Methods

Bitcoin, Ethereum, Tether, Litecoin

Deposit Fees

Withdrawal Methods

Bitcoin, Ethereum, Tether, Litecoin

Withdrawal Fees

Withdrawal Limit

Not Stated

Currencies

Bitcoin, Tether, Ethereum, Litecoin

Pending Time

0-1 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers Not offered
Card Payments Not offered
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at BTC365 Casino

You can deposit and withdraw using various cryptocurrencies. If you’re new to crypto, the casino has lots of information to help you get started and make your first payment/withdrawal. The casino accepts Bitcoin, Ethereum, USDT and Litecoin.

The casino can still request KYC documents. When they do, you can send your identification documents to speed up any withdrawal issues or account issues.

Unfortunately, the casinos' terms and conditions do not specify further information regarding deposits and withdrawals.

Game Providers

Evolution Gaming, Asia Gaming, Pragmatic Play, eBet, Super Spade Games, Thunderkick, Relax Gaming, Pocket Games Soft, Nolimit City, Hacksaw Gaming, Booongo Gaming, NetEnt, Games Global, Yggdrasil Gaming, Red Tiger Gaming, Habanero, Betsoft, Spribe, Play'n GO

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at BTC365 Casino

You can enjoy various game types at BTC365, including online slots and live casino games. It also has a Crypto Games section in the games lobby, so you can quickly jump to the games available in your chosen cryptocurrency.

The casino is home to well-known gaming providers such as Pragmatic Play, Nolimit City and more. We have listed the providers in our Games tab above. You can also enjoy various progressive slots.

The games lobby is player-friendly, and there are plenty of filtering options to help you find games quicker. You can filter by the bonus buy features, RTP, alphabetically and more. If you know the name of the game, you can also use the search bar.

If you enjoy the thrill of a live casino, there are more games to choose from. You can go against the live croupier or join other real players for the ultimate live experience.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

BTC365 Casinos Commitment to Responsible Gambling

The casino is committed to responsible gambling and promoting awareness of the problems gambling can cause, prevention, intervention and treatment. The casino has set out a policy to minimise the negative effects gambling can have. Any tools available, when you log into your account, are listed above in our responsible gambling tab.

If you are concerned about gambling impacting your life, you can answer a series of questions at the casino. The more questions you answer yes to, the more likely it is that you are having difficulties with your gambling habits. The casino has listed the links to external organisations that can assist with gambling addiction.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at BTC365 Casino

You can contact the casino anytime with any questions or concerns. One of the quickest ways to get help is by launching their live chat feature, which is open 24 hours a day, 7 days a week. The feature is located at the foot of the casino when you click Customer Service, or you can click the Quick Access tab at the side of the casino to access the same features.

There is no chatbot, so you will be transferred to a customer service agent as soon as one is available. They are friendly and professional and can assist in any language.

Live chat is trained to answer all your questions, but if you need further assistance, you can also visit the Help Centre. The casino has covered various topics, and there are cryptocurrency tutorials if you’re new to crypto.

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Complaints

Read the complaints other players have left for BTC365 Casino. Learn more about complaints.

Show all complaints

Submit complaint

They are modernizing the website and keeping my money on hold

Hello,

BTC365 casino have his website under meintance. I have been told on chat, they are changing system. But looks like they closed the bussines.
They keep my money on hold ( I was able to make a screenshoot with around 600usdt, but yesterday sum was around 750USDT.

Now I can't log in at all and site doesn't work properly.

They don't answears my emails from 01.02.2025

Can i get your @AskGamblers help please?

P.S. My account was fully verified, I pass KYC and made lot of transactions.

Unresolved

$750

Money forfeited

To whom it might concern,

I have been playing for a while and winning. Tried to make a withdrawal, but it was on hold. I contacted support, they said it would be solved in 72 hours. After almost 72 hours I got email that my account was closed and money forfeited, with no more explanation. My account was fully verified and there were no problems, until now.

Unresolved

$3101

BTC365 - The account was closed without paying the remaining money

I have been playing on this bookmaker’s website for a long time.
I played in the casino and placed bets.
The bookmaker regularly paid out my winnings from the casino.
But at one point after a big win - he asked for verification and video verification - which I successfully passed very quickly, as the bookmaker himself told me that everything was fine with my verification.
After which I requested a withdrawal of funds - and he decided to block my account and pocket my $600.
To the question why did this happen?
The bookmaker does not respond and refuses to return the money.
As if I had violated something, but I had been playing with them for a long time and before that they paid me my money.

Unresolved

$600

Account closed when I won money

Hello dear friends, I do not recommend anyone to play in this casino. Once upon a time I played btc365, half a year later I remembered that I had an account in this bookmaker and made a deposit of 135 dollars. After making a couple of bets, I won and ordered $200 for withdrawal, leaving a little in my account. The money was never paid. There were 289 dollars on the account and they took 489 dollars. They closed the account, and they say we have the right to do so. When I asked what exactly I had violated, they told me in the chat that the decision was final and not subject to review. They accused me of something, although they themselves stole my winnings and deposit. These are scammers. https://www.askgamblers.com/ Remove them from your site so that people are not deceived.

Unresolved

$200

Withdrawal on hold for 6 months

I've been playing on this site for more than a year now and have been able to withdraw and deposit money easily before, until I had to do a KYC. After making this KYC I receive an email telling me this (Which can also be seen in the first picture). "Hi Sir. As the game provider have detected that there's an abnormal activities in your account, we're sorry to inform you that you cannot login and play with BTC365 as your account have been suspended and permanently locked."

Weirdly enough I am not unable to log in and I'm not unable to place bets. So I contacted support again as they didn't answer via email after my confirming that I was verified. So then they confirmed it and said that they had to do some investigating into my account before I could withdraw money. They never got back to me after this either, I had to contact them via chat again, where they then said they have to keep my account on hold for 6 months "for further investigation".

Lastly, I have about 8500$ worth of crypto on the site that is on hold... Which can be seen in the last attached picture.