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BTC365 Casino - Money forfeited

UNRESOLVED

Complaint Info

Disputed casino

BTC365 Casino

Amount

$ 3101

5 months ago

To whom it might concern,

I have been playing for a while and winning. Tried to make a withdrawal, but it was on hold. I contacted support, they said it would be solved in 72 hours. After almost 72 hours I got email that my account was closed and money forfeited, with no more explanation. My account was fully verified and there were no problems, until now.

AskGamblers
5 months ago

Dear @Kudikis,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

5 months ago

Withdrawal of 2999$ declined. Total money stolen 3101$~

AskGamblers
5 months ago

Dear BTC365 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.