Page 2 – Player Reviews for Breakout Casino
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Hello Jacey1992, Apologies for the delayed reply. This stems from a problem with the iOS operating system that our platform providers are fixing. We will have a new release in the coming weeks that should address this important issue. Thanks for your patience.
Microgaming games. The respond to emails usually within an hour.
Very poor support, no live support. Bonus spins never added to my account automatically, I had to complain each and every time. They then try to worm out of giving them. They don't have a good command of the English Language and their comprehension skills are very poor. I've had an account less than a week and complained more to this casino about problems than I have to all of the other casinos I have accounts with combined - probably around 15-20. Avoid, or be prepared to be ripped off or given the runabout.
Hello, Mrslew. Apologies for the delayed reply. Live chat is now available at Breakout Casino. We are sorry to hear about your problems with our support team, who in no way would purposely try and avoid providing you with a bonus. If there was a communications error we will assume full responsibility, and should you wish to write back to [email protected], we can address your concerns directly as well. There are some slots which have been problematic in some countries due to either supplier restrictions or technical issues, but when this happens our team is instructed to provide you with an equal or greater number of free spins on a different game.
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No live chat but very quick response with emails..
Not all games load on mobile first netent games then others. Site freezers, very bad for a mobile site seems very amateur. Won’t be playing again!!!!!