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Boyle Casino

Our Rating CasinoRank
7/10
CasinoRank
Player Rating 34 reviews
6.4/10
34 reviews
Complaint Response 19 complaints
3 days avg. 19 complaints

AskGamblers Quick Overview

Editor's View

Simplicity is at the heart of Boyle Casino: a straightforward layout, with plenty of game filters and titles, just enough payment options to suit everyone, and non-stop support. And like a cherry on top, you get sky-high withdrawal limits. What more could a player ask for?

What we like
  • Deep commitment to responsible gambling
  • High withdrawal limits
  • Live chat 24/7
What we don’t like
  • Few currencies and payment methods
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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Boyle Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://games.boylesports.com/
Established
2007
Licences
Gibraltar Regulatory Authority, UK Gambling Commission
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Sports, Live Casino
Mobile Apps
Android, IOS

General Information About Boyle Casino

Formerly known as BoyleSports Casino, launched way back in 2007, the site was rebranded to Boyle Casino in 2025 to reflect its growing, double-licensed casino vertical, carrying the permits from the UK Gambling Commission and Gibraltar Regulatory Authority.

Two reliable licences and the fact that the online casino has been active for nearly two decades show the commitment to its existing and future players. The casino is available on desktop at the time of writing, while the sports betting section retains Android and Apple-powered apps for those who prefer to play on separate software.

Boyle Casino maintains a rather simple layout with the top navigation bar and games listed across the entire page, and several useful links in the footer, making it straightforward for players to find their favourite games and start playing.

Besides an abundance of slots and table games, players also have a chance to test their luck in a live casino or play bingo and lotto, which are offered in separate lobbies.

At the time of writing, Boyle Casino offers an exciting bonus for new joiners. All you have to do is bet £10 to get £50 you can use to play your favourite games, but please remember that some deposit methods are excluded from the promotions (for more details see Payment Information section).

Our casino review online below lists more details about Boyle, from the available payment options to games, customer service, and an explicit and deep commitment to responsible gaming.

StallCation

Complaints

Read the complaints other players have left for Boyle Casino. Learn more about complaints.

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Boyle Casino - Bonus Not Given As Promised
I am writing regarding the Christmas Giveway Promo held on Boyles casino website. The original Terms and Conditions stated wager up to £1000 to receive the required cash bonus. So According to these initial T&Cs , I wagered over £700 on slots to receive the requisite cash bonus. Wagering took place on Dec. 26, 2015. In the process I have lost £85. Subsequent to this , I have received a message saying they had altered the T&C.. They sent a message "Christmas Giveway Announcement' to my inbox at your site dated 29 December 2015 , informing that the original T&Cs contained an error and that instead of £1000 wagering it should have read £10,000 (ten times more). They also stated that "This error was rectified as soon as we became aware on the 27.12.15 @ 11am." By doing this they have effectively changed the T&Cs retroactively. With that, as per the same message, they are attempting to justify this change by relying on the following provision of your General T&Cs: "Boylecasino may cancel, terminate, modify or suspend any promotion or their Terms & Conditions at any point, without prior notice and for any reason. Such amendments will become effective immediately upon being posted in the relevant Terms & Conditions sections of the Boylecasino website." Because my wagering took place before 11 am on 27.12.15 (the time they claim to have posted the changes) I firmly believe that the original T&Cs should apply to me and that I am now due the requisite cash reward from them as I was obeying the terms and conditions at the time.
staus Unresolved
£100
Boyle Casino - Christmas giveaway Offer Not paying £100 Cash
Hi Ask gamblers, This email i sent to boyles explains it all. Thanks Good Morning, This email, whilst no doubt being an issue that is ongoing since this offer ended, is still important to your customers. We received emails of the wager £1000 for £100 offer, advertised as the 'Christmas giveaway'. Great, I thought, seems like a reasonable offer being christmas, they ways it was worded it sounded like a good offer to go for. I played this offer on the 26th of december where i wagered £1110, as confirmer on LC by 'VIP Charm'. 'VIP Charm' Also confirmed that my 'opt in' was successful for the 'promotion of stake £1000 and the cashback for £100' - that there is a direct quote. the offer ended on the 28/12/15 with cashback due on the 29/12/15. So I had no reason to check my Boyles account before that as on the 26/12/15 I wagered £1110, meaning I was looking forward to receiving my £100 cashback. On the 29/12/15 I logged into my account to find an email, dated the 29/12/15, suggesting a terms and conditions change on the 27/12/15 at 11am. Knowing I played on the 26th I expected my account to qualify for the old terms and conditions. After all I Never 'opted in' to a wager £10,000 for £100 cashback. That in itself is such a ridiculous offer that not many people would even try to attempt. However, here is now the problem. For some reason you are refusing to pay me what i rightfully earnt in the offer of wager £1000 for £100. The first line of customers services are, while polite enough, no able to provide any details or information, simply that the 'casino management' have made a decision and I will not receive my cashback. So upon trying to contact them it would appear that they are refusing to speak to me about anything. I am going to quote the email sent in my inbox, (which has now been deleted by boyles); 'Hi George While you received a GBP10.00 bonus in our Xmas Giveaway, there was a discrepancy in our Xmas Giveaway terms and conditions which saw the incorrect staking threshold posted in the original terms and conditions. The original thresholds stated to stake between 100 - 499, 500 - 999 and 1000+ when in fact they should have stated 1,000 - 4,999, 5,000 9,999 and 10,000+. This error was rectified as soon as we became aware on the 27.12.15 @11am. Please note we are acting in accordance with our general terms and conditions which state; Boylecasino may cancel, terminate, modify or suspend any promotion or their Terms and Conditions at any point, without prior notice and for any reason. Such amendments will become effective immediately upon being posted in the relevant Terms and Conditions sections of the Boylecasino website. We sincerely apologise for this mistake. BoyleSports Casino Team' The above message was received on the 29th of december. Backdating terms for the 27.12.15, (after all the you only became aware on the 27.12.15 @11am), so how I ask can anyone who completed this offer on the 26/12/15 be subject to the new terms and conditions, which are essentially a new offer?! Boylecasino has handled this issue poorly and and this present time, acting fraudulently. I believe I am entitled to the full £100 and will not stop in my efforts to receive this. It is not acceptable to operate with terms and conditions that go against your own terms and conditions. At no point was I informed of this terms and conditions change during the promotion. Under your licence, under condtion 7.1.1B Compliance with consumer rights, term 3 states: 'Customers must be notified of material changes to terms before they come into effect.' That did not happen. It has also come to light, through you own customer service reps and on social media, that some people who wagered the £1000 actually did received their full £100 cash back. This is appalling, you have set a standard now, anyone who played before 11am on the 27th of december 2015 is entitled to this cash back. And I am one of them. I currently am not receiving any replies from boylecare/boyles customer service. This issue is being ignored and it simply cannot be. Hiding behind the terms and conditions is not only cowardly and wrong, but ridiculous as the terms being quoted are terms that are against your own terms and conditions and against your own Gambling licence. The email above describes my complaint, im tired with it so apologies, spoke to a supervisor today who stated they will work with third partied to resolve this issue, claiming management will not speak to customers. I have attached photos of the origional terms, the message I received on the 29th and the conversation i had with VIP customer service mentioned that i had wagered enough and opted into the stake £1000 for £100 cash. hope you can help :) Thanks again George
staus Unresolved
£100
Boyle Casino - Christmas Giveaway Promo Bonus Not Given
I, the Claimant, opted in and participated in Christmas Giveaway promotion announced on 26/12/2015 by BoyleSports at its website (the “Promotion”). Claimant staked over £1,000 on slots before 11 am on 27/12/2015 to win £100 as per the terms and conditions of the promotion, losing £100 in the process. On 29/12/2015, the day following the end of Promotion, the Claimant discovered a message of the same date from the Respondent in his inbox at the Respondent’s site (the “Error Message”), admitting that the original terms (the “Original Terms”) had contained an error and that respective wagering requirement have been changed, effective 11 am 27/12/2015. Under the revised terms (the “Revised Terms”), staking requirements have been increased tenfold, meaning that in order to receive £100 cash reward customers should have staked over £10,000. The Claimant E-mailed the Respondent on 29/12/2015 disagreeing with retroactive application of the revised terms to him, based on the fact that he staked over £1,000 long before the Revised Terms took effect, and that therefore, the Claimant was due £100 cash reward as per the Original Terms. As of 13/01/2016, despite several requests from the Claimant, the Respondent failed to make the cash reward of either £100 as per the Original Terms or even £10 as per the Revised Terms. This is despite claims of other gamblers on social media that they have been compensated full £100 as per the Original Terms. On 31/12/15 the Respondent’s representative apologized and promised to remedy the situation but shortly after this position was reversed. No adequate explanation or reasoning was provided in response to the Claimant’s complaints made via E-mail and the Live Chat facility of the Respondent’s website. Immediately after the complaints, the Claimant received multiple requests from the compliance department of the Respondent for various documents with warning of account suspension, all betting history of the Claimant disappeared from the History tab at the Respondent’s website and the Error Message was deleted from the Claimant’s inbox without his prior knowledge or consent. The Claimant considers that the conduct of the Respondent constitutes breach of contract, is unfair, unreasonable and illegal, and hereby requests compensation in the amount of £100.
staus Unresolved
£100
Boyle Casino changed terms on their Xmas Giveaway Promotion after I had completed the offer and refuse to honour their terms
I took part in the Xmas Giveaway Promotion at BoyleCasino, the terms stated play through £1k on slots for a £100 cash bonus. I wagered through £1k on 26/12/15. I heard nothing from Boylecasino but logged in online on the 30/12/15 and had a message in my BoyleCasino inbox dated 29/12/2015 stating they had updated the T&C's for this offer on 27/12/2015 to "wager £10k for a £100 cash bonus". As they changed their terms and have applied them retrospectively and now consider the matter closed I feel strongly that I should have been paid what I am owed from the original terms of the promotion which were active when I took part. I have also seen people mention on the BoyleCare Twitter feed that they took part in the promotion before the t&cs were changed and wagered £1k and have since been paid the correct amount of £100 cash bonus. This is hardly treating all customers fairly. In the general T&Cs on the BoyleCasino site it states that "Customers must be notified of material changes to terms before they come into effect" but the only communication I received was the message on the 29/12/15 for a change made 2 days earlier. I have to date received a £10 cash bonus as per their 'revised' T&Cs for the promotion but strongly believe that they should pay me the other £90 as promised by their original terms. Thanks, Andrew Farrar (Screenshot of 'opt in message' and message from BoyleCasino are attached)
staus Unresolved
£100

Complaint Statistics

Resolved 4
Avg. Amount $ 8,648
Avg. Complaint Duration 5 days
Avg. Response Time 3 days

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Player rating
6.4/10 34 reviews

Top reviews from our players

Nothing, you cannot withdraw if you start winning so stay clear. If you have no intention of withdrawing any money, then it's a great site as they let you deposit money whenever you want instantly, but when you want to withdraw, good luck!

Simply awful. I honestly recommend anyone who enjoys a bet to stay well clear of Boylesports. I've been a customer for 6+ months, losing a fair amount of money.
I suddenly win a small percentage of my losses back, and surprise surprise, my account gets suspended.
It has been 2 weeks now since I won this money, and I am constantly told they are working on my account.
I am unable to speak to the department dealing with my account, and every time I speak to customer services, I am told 'There is no update'.
I have been left with absolutely no money at all for two weeks, and even after seeking advice from the Gambling Commission, who actually informed me that by taking this amount of time, BoyleSports were actually acting against the new legislation, Boylesports have still not changed their stance.

Basically, in short, if you win any money here they will not let you have it, you will be left in the dark for weeks on end, and told there is no time limit for how long they can 'review' your account for, despite the Gambling Commission telling me the limit is 3-5 days.

Awful, don't use unless you don't want to withdraw any winnings.

Great selection of games verification process quick and easy

Withdrawals still pending after the 24hrs that are stated

Fast payout, great casino. I won 2100 on starburst on Saturday i withdrew funds, the payment was processed Monday 9am, excellent

All is good with these guys.....solid firm, well known in Ireland, I hear these guys are coming to the u.k also.

Inactive user
10/10

My first review ever. I like the selection of games. Very professional approach via chat. My problems with withdrawal was resolved within 5 minutes!

None. Maybe they took on consideration some of the complaints.

Has a good few playtech titles. Their recently added vegas section offers great microgaming titles.

Offers comp points even though they aren't really worth a lot. Offers betting, poker and bingo.

As an avid online gambler I really think Boylesports focuses 90% of their attention on Sports and nowhere near enough on their Casino or Games products. As a sports betting site I would rate hit highly but as a casino I would hardly play here due to the following reason.

-Games occasionally disconnect during play (mainly netent ones)
-Their bonuses get confusing and annoying
-Support will treat you with less respect than other sites and some act as if they don't understand the problem.
-Promotions are far and few between
-Wouldn't recommend for mobile play and desktop play can be a struggle.

Overall the cons override the pro's and I would definitely play elsewhere but I've seen worse casino's and as Boyle have been around for quite a while I would consider them trustworthy however I have witnessed a few complaints and this can always arise quite commonly whilst playing online here.

If I could have given them no stars, I would have. My account lasted less than two weeks before getting limited for winning a few bets on football. I contacted customer services on the phone and was told "it's a trading decision" repeatedly, that's literally all they would answer with.

They will not tolerate winning!

Don't honour Bonuses and horrible customer support they ain't a clue about customer support.

Anyone reading this stay away from these jokers! You will have fun at the site but they will never send you the money if you win - Stay away!

Been a member here over year now and it's the only Playtech casino I trust these days.

Payouts could be faster but that's the only negative I have this classy casino.

Inactive user
7/10

Although initially focused on sports betting and horse racing, the company has for many existence grown into one of the most powerful Irish gambling. The equally successful practice continued and on the Internet, of course, much later than the establishment. Boylesports Alderney Ltd now owns more than 180 betting around the island, and can compete with some of the strongest companies in this field working on the territory of the UK. In particular, we will deal with only the casino, but sports betting and also their excellent poker room will leave to another section of this forum.

I opened an account here about a year and a half ago and so far I have only words of praise, but also, unfortunately, and significant financial crash. As with several software I decided on the one that gives me the most by Playtech, next to it there are also Evolution Gaming, Net Entertainment, Ash Gaming and OpenBet. At first I was forced Iron Man slot but after a couple of hours I entered the three-digit loss, after that I tried to NetEnt slot game Gonzo's Quest, but nothing better I did not go with her, so I'm at the end of the day remained short of € 580, which is one of the biggest daily loss in my gambling career.

After that I came back to the Playtech and regained some lost money, about € 180 but still I remained € 400 a loss, so as to the success that I had no luck, I lost a lot of money for my financial capabilities. I made a deposit via Neteller, which I verified for some 24 hours, so that is my € 600 deposit without any hassle on any account instantly upon the request for payment. Finally, I withdraw € 200, which I earned by playing the aforementioned, also the payment was over in less than 48 hours. I plan to disburse continue with them because they have a maximum correct and behind what is most important for the security of your money, and it is in their long and successful tradition.

Boyle Casino News

Read all news about Boyle Casino, check for updates and stay tuned for exclusive bonuses.

Get Up to 100 Free Spins From Rebranded Boyle Casino
Promotion Get Up to 100 Free Spins From Rebranded Boyle Casino

Hear ye, hear ye! The time has finally come for Boyle Casino to break away from BoyleSports! After years of anticipation, one of the longest-running UK casinos now has a separate website, focusing solely on casino entertainment.Boyle Casino's New GroovePlayers have for years lamented BoyleSports' focus on sports betting, wishing for a platform that would offer the same consistency and reputation but for casino gamers.Now, their wishes have come through as Boyle Casino finally saw the light of day, breaking away from the sportsbook vertical.Not much has changed: you will still get to count on top-notch, non-stop customer support, thousands of casino games and just enough payment methods to please most punters, but in an environment that's dedicated solely to the casino experience.In addition to over 5,000 slot games and other games, beautifully organised into easy-to-access categories, Boyle Casino has retained its impeccable commitment to responsible gambling and customer service.Get up to 100 Free Spins at Boyle CasinoThe casino honoured the occasion of separating the casino vertical with a fresh welcome bonus: all new joiners can now activate the sign-up bonus of up to 100 Free Spins:[BONUS]Boyle Casino Bonus: Up to 100 Free Spins[BONUS]Explore the rest of the offer via our Boyle Casino review or visit the casino directly for a first-hand taste.

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