I took part in the Xmas Giveaway Promotion at BoyleCasino, the terms stated play through £1k on slots for a £100 cash bonus.
I wagered through £1k on 26/12/15. I heard nothing from Boylecasino but logged in online on the 30/12/15 and had a message in my BoyleCasino inbox dated 29/12/2015 stating they had updated the T&C's for this offer on 27/12/2015 to "wager £10k for a £100 cash bonus".
As they changed their terms and have applied them retrospectively and now consider the matter closed I feel strongly that I should have been paid what I am owed from the original terms of the promotion which were active when I took part.
I have also seen people mention on the BoyleCare Twitter feed that they took part in the promotion before the t&cs were changed and wagered £1k and have since been paid the correct amount of £100 cash bonus. This is hardly treating all customers fairly.
In the general T&Cs on the BoyleCasino site it states that "Customers must be notified of material changes to terms before they come into effect" but the only communication I received was the message on the 29/12/15 for a change made 2 days earlier.
I have to date received a £10 cash bonus as per their 'revised' T&Cs for the promotion but strongly believe that they should pay me the other £90 as promised by their original terms.
(Screenshot of 'opt in message' and message from BoyleCasino are attached)