AskGamblers Quick Overview
Editor’s View
Bonanzino Casino comes with a simple look as it lists bonuses and games sorted into different categories. The main navigation menu opens up from the left side of the screen allowing you to access different lobbies, check out promotions or contact chat support.
- Various offer of casino games
- Good selection of bonuses
- Accepts crypto
- Unresponsive chat support
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Bonanzino Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Bonanzino Casino
Bonanzino Casino is one of the new casinos online that is licensed and regulated by the Government of the Autonomous Island of Anjouan.
It takes only a few minutes to register on the website. All you have to do is enter your email address, password and your nickname. You’ll receive a code to activate your account, and you’re good to go!
Before you do so, we recommend you check out our online casino review of Bonanzino Casino. We went into detail about payments, games, customer service, and the casino’s commitment to responsible gambling so that you know what to expect when you kickstart your casino journey.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Bonanzino Casino
You can deposit and withdraw money from your account using secure payment options such as credit and debit cards and e-wallets. Bonanzino is one of the casinos that accept crypto, so if you’re into cryptocurrencies, you can use them to access the world’s popular casino games.
The minimum deposit is €20, which is also the minimum withdrawal. If you meet all the conditions and verify your identity and perform the required checks, the casino will process your withdrawal within 24 hours. It might take some time after that to receive the money in your account.
The maximum withdrawal limit is €2,000 in a day, €5,000 in a week and €15,000 in a month. It’s best to ask for the withdrawal using the same payment option you used for deposits. Also, you may not submit more than one request in 5 days regardless of its status, which is something to keep in mind, especially if you win.
Games at Bonanzino Casino
Bonanzino Casino meets the requirements of a good online casino, offering a variety of games for players with different preferences.
The majority of games are online slots, which are grouped into different categories. Players can see what is popular, new games added to the website and, aligned with the casino name, all the slots with “Bonanza” in its title. You can’t play demo versions, which means that you must be a member to access games.
Over 70 table games are available, with different versions of blackjack, baccarat, roulette and poker, while the live casino lobby gathers providers such as Ezugi, Betgames, Superlotto TV and Vivogaming.
Bonanzino Casino’s Commitment to Responsible Gambling
To keep the players safe, Bonanzino Casino provides several responsible gambling tools. You can ask to be self-excluded from the casino. At the end of the inactive period, you can resume playing at Bonanzino Casino, but you must go through the additional 24-hour cooling-off period.
Players can also set deposit limits to prevent spending too much; they can contact the support if they need assistance with setting things up.
Customer Support at Bonanzino Casino
You can contact the casino via email, the website contact form, and the live chat. If you decide to use the contact form, you can do so by clicking on the 'Contact us' in the website's main menu. Then, you have to wait for the casino to get in touch with you.
Emails are great if you send documents and have questions, while the live chat is the most convenient.
The live chat icon is in the bottom right corner of the screen; all you have to do is open it and start chatting. Despite the fact that the support is open 24/7, you may wait a few hours before you receive an answer.
We tested their chat and none of the agents came back to us. This could be due to the fact that it’s a new online casino, but either way, we haven’t received any answer even after hours of waiting.
Complaints
Read the complaints other players have left for Bonanzino Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Good Selection of Games from many gaming providers., Crypto Payment method which I love since I used LTC,
Easy to Navigate Website and sectioned pretty well, although the website response is very slow at times.
Decent first deposit bonus of 100% and 250 free spins on book of game from Endorphina spread over 5 days.
Withdrawals take forever, I had a pending withdrawal for 5 days and support just keep telling me its holidays, it will take longer, even last week he told me, maybe next week. I accidently cancelled the original withdrawal, I have no hope of waiting again from the start. I opened a complaint against them. I cancelled my withdrawal 3 times by accident.
How many staff do they have, 1 finance person paying everyone? Especially in todays age for a casino that takes more than 48 hours to pay players should be closing their doors honestly.
Withdrawals over $500 needs management approval?
Also when requesting a withdrawal, the balance is not reserved. So in essence if you have a pending withdrawal those funds are available to play when you open a game, which is not a good thing.
Email support took 4 days to get back to me, although live support is responsive, you feel like you speak to a bot that copy and paste most message that is generic.
Hello, payment was made and your complaint has been resolved to your satisfaction: https://www.askgamblers.com/casino-complaints/bonanzino-casino-delayed-withdrawal-pending-for-4-days-already Our live support works in multiple languages, the team are not bots! It is standard practice for any support team to have quick pasted responses to common questions :-) As a verified player, future withdrawals will be much faster.
The payment of 344 dollars has not been made for 10 days and it is still waiting. Since I logged in with a VPN, they asked for a document due to my IP address, I sent it and I did not receive any response, be careful, it is a fraudulent site. Live support keeps sending spam messages, there is no response from e-mails. Please think 10 times before depositing money to this site.
As you know, payment was made yesterday. The delay was caused by additional KYC being requested as you deposited via credit card but requested a payout in crypto, and used a VPN to access the site from multiple locations. Now that KYC has been completed, future withdrawals will be speedy.
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Loved the fact that it was possible to win $500 in the slot
This online casino has no more pluses
I don't quite understand how I can find casino pluses for 150 characters))))))) please make it possible to write less than 150...as casino pluses don't have any)))
I have been waiting for my $500 withdrawal for over two months now(
The support service does not reply to email, but answers in chat... Every time they have something checking their payout department.... has been checking something for two months already)))))) WTF
I do not recommend this project, the fact that in 2025 there are such online casinos is some nonsense...