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BetsPalace Casino

1
CasinoRank
6
Player rating 4 reviews
Complaint response No complaints yet
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading software providers
  • Plenty of payment options
  • Live chat available 24/7
  • Mobile friendly design
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, Finnish

Established

2020

Licences

Malta Gaming Authority

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Visa, MasterCard, Trustly, Paysafecard, Interac, eZeeWallet, MuchBetter, Skrill, Neteller, Rapid Transfer, Jeton

Currencies

Canadian dollars, New Zealand dollars, US dollars, Euros

Withdrawal Methods

Bank Wire Transfer, Visa, MasterCard, Trustly, Interac, eZeeWallet, MuchBetter, Skrill, Neteller, Rapid Transfer, Jeton

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-10 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-5 days

Withdrawal Limit

EUR 10,000 per month

Software

1x2Games, Amatic Industries, BGaming, BF Games, BetGames, Betsoft, Big Time Gaming, Booming Games, CT Interactive, Amusnet (Former EGT Interactive), Elk Studios, Endorphina, Ezugi, Fazi Interactive, Gamevy, Gamomat, Givme Games, Golden Hero Games, Hacksaw Gaming, High5Games, Slot Factory, Kalamba Games, Leander Games, Games Global, NetGaming, Oryx Gaming, Pocket Games Soft, PariPlay, Playson, Pragmatic Play, Push Gaming, Quickspin, Red Rake Gaming, Red Tiger Gaming, Relax Gaming, Revolver Gaming, Stakelogic, Swintt, Thunderkick, Tom Horn Gaming, Wazdan, iSoftBet

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Bets Palace Casino is an online casino packed with some of the world's most popular games. 1500+ titles are available, ranging from video slots to live dealer lounge. Players will be able to choose from multiple software providers that include NetEnt, Microgaming, Big Time Gaming, Betsoft, Playson and NextGen Gaming. The site sports multiple languages and can be enjoyed instantly through a web browser or on the go. Bets Palace Casino is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Due to legal restrictions, Spinaru Casino games are not available to players from certain territories, including Canada, China, Cuba, Iran, Italy, Latvia, the Netherlands, Turkey, the United Kingdom, and the United States. The full list can be found under the 'More casino details' tab.

Virtual Games

The casino features a variety of video slots that run on the Microgaming, Kalamba Games, Pragmatic Play, 1x2 Gaming, and several other software platforms.

Players will have plenty of games to choose from here and there is a good variety of software providers as well. Games can be easily categorized into alphabetical order which makes browsing a lot easier and players will be able to find their favourite games easier. In addition to that there is also a search function too, which means players can find any game almost instantly. Titles here include the Starburst Slot, Immortal Romance Slot, Ramses Book Slot, The Hive Slot, Take the Bank Slot, Stampede Slot and Book of Gold: Classic Slot.

The casino is also home to some table games and these include more traditional variations such as Blackjack, Roulette and Poker. Players can expect games like European and American Blackjack and VIP Roulette. 

Players who enjoy card games may also want to take a look at the casino's array of video poker games. These include games like Aces & Eights. 

Live Casino

When it comes to table games players can even open the live casino which is hosted by providers such as Evolution Gaming. These games are all hosted by real live croupiers and offer different table limits. Some of these may be high and suited to big bettors whilst others will offer minimum table limits to suit low rollers. Games will be open around the clock providing constant entertainment. 

Mobile Gaming

In addition to their web version players will also be able to enjoy the casino through their mobile devices such as smartphones and tablets. No app is needed, players can simply open the casino through a compatible mobile browser which can be accessed any time of the day or night, There are loads of mobile games available and many of the features are available also like the web version. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest and easiest ways to get help is by using their live chat facility available round the clock. Players can also email the casino should they need further assistance.

Security and Fairness

Player safety is taken very seriously at the casino which is why they use encryption methods. This makes sure that any sensitive information and financial transactions are always kept secure by encrypting the data before it is transmitted over the internet servers. 

Games are also monitored for fairness thanks to the casino's use of a random number generator. This is industry standard and makes sure that all games always produce fair and random results.

Player Reviews

6
4 reviews
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Blackjax
July 30, 2021
7

I was never really a big fan of Highweb Venture casinos because of their high wager requirements conditions so one and a half years ago. Three months ago on our forum I saw an extremely high praise of a casino of Betspalace casino which belongs to the Highweb group.

The casino has design has an ancient Egypt theme to it and on the starting page you can see ancient treasures, pyramids, pharaohs, golden treasures in the backdrop. You can sign up at this casino in under 30 seconds and while signing up you need to choose from the seven offered currencies which are Eur, Usd, Nok, Aud, Nzd, Sek and Cad. The minimum deposit allowed a tthe casino is $10 and minimum withdrawal amount is $25. The casino gives you almost 10 deposit and withdrawal option for every currency including e wallets like Skrill, Neteller, Ecopayz.

The casino caught my eye instantly and I signed up. The casino has more than 2500 slots games and almost 50 slot providers. the big names at the casino includes, BTG, Isoftbet, Elk, NEtent, Red Tiger, Push Gaming, Pragmatic play and many more along with many small providers like Lady Luck, kalamba and the new favorite Gamomat. They also have live casino games from Evolution Studio, Ezugi, XPG and betgames.tv. They have a separate section for table and poker games as well.

The casino has an 1100% welcome package offer across 4 deposits of 500%, 300%, 200% and 100% where you can get a maximum bonus up to $100, $60, $40 and $25 respectively. The minimum deposit to claim these bonuses is just $10 or your currency equivalent. The casino does not limits its bonus offers to welcome package but also gives match deposit offers, free spins offers and apart from these also organizes tournaments. The one great thing about this casino is no matter if you win or lose every Thursday they send you 50 no deposit free spins if you made a deposit in that week.

The casino requires you to finish the wager conditions which are 50 times bonus and deposit in under 3 days with a maximum allowed bet of $3. The casino has marked all games allowed with bonus money with a bonus tag and also pops up a message that a certain slot is not available on bonus money.

So far I have made 5 deposit at this casino and never managed a cash out but as far as I am aware Highweb casinos process withdrawals almost instantly.
The casino has a helpful live chat and they answer your every query professionally.

Too many slots restricted while bonus is active. The max cash out limit while playing with deposit is 10 times the initial deposit amount.

No deposit bonuses have an extremely high wager of 99 times the bonus money. The winnings from no deposit free spins a recapped at $30.

Message
Fiekie247
June 1, 2021
7

Bets palace is a fair new edition to the HighWeb Ventures group of casinos. They used to not be a popular group of casinos before and one always had its doubts when it comes to them, however after having good experiences at Slotohit and Freaky Aces, I started to like HighWeb Ventures casinos.

I was always skeptical, but once I received a withdrawal from Slothit without verification in 2 hours and then Freaky aces took less than 1 hour to approve my documents and pay my withdrawal, I was impressed and I am sure Bets palace will make sure they deliver the same good service.

These casinos always have great promotions weekly where you can claim 400% or 500 or 200% deposit bonuses every week for a chance to boost your bank role and all with a minimum deposit of $10 or 10 Euros. Wagering is slightly on the high side of x50 the entire bonus amount, but hey if you down and feel like taking a spin, these come in very handy. I claimed a 500% bonus last week, but could not complete the wager, but had a fun time playing here.

They have games from all providers like Netent, iSoftbet, Red Tiger, Push Gaming (Although this is restricted for my country), and many more. What I like now is that almost 85% of their 3000-games selection is available for bonus wagering. Many games are usually restricted at other casinos. They are missing Play'n Go though.

There is a huge amount of deposits and withdrawal methods available, so they should be able to cater to everyone that is about to play here. The live chat facility is great and even when there are issues and they say they will get back to you via email, they do and it's usually very quick, so I am impressed.

Overall, I think Bets palace is a great online casino and I will continue playing here. I see lately they offer freebies as well for depositors. Just a pity their no deposit bonuses and deposit bonuses have such max cashout limits, otherwise, they would see more deposits from me.

Message
Inactive user
April 7, 2021
1

If you win more than 10k in a week, the casino steals the remaining winnings. All casinos from this provider have the same policy. Players beware. I won 20k on lightning roulette and had a 25k balance after the win. All I was “allowed” to keep was $14,800. No holding onto the money, no deferring it for another week or month. The casino simply took the money back and erased it from my account. Crooks!!! Every single one of them!

Afi4wins
March 21, 2021
9

Back in February this year, I was hunting for a good bonus to take up to play, anything in the region of 200% or more. Why so? That’s because I had very little money left in my Skrill account and the usual $20 deposit for a 100% bonus just wasn’t attractive enough for me then. I needed something bigger than that, to give me a bigger starting balance, to give me a longer playing time, to give me a bit more of playing satisfaction, because I was really bored at that moment in time, hehehe.

Whilst browsing through the list of casinos, welcome bonuses and exclusive bonuses at Askgamblers, I don’t really remember how, but I suddenly came across BetsPalace Casino, offering an unbelievable first deposit bonus of 500%, plus 300% and 200% for the subsequent two deposits. That caught my eye and interest immediately. It was exactly what I was hunting for, so I quickly searched the casino in the casino review section, found it, then clicked on the ‘play’ button to go directly to the casino’s website.

Well, upon checking up on all the terms and conditions of the welcoming package, not everything was positive, but the positive ones certainly affected my decision to take the offer up. Not positive in the sense that there are no Playtech games in their portfolio, only games in the specific Bonus list can be played, the maximum allowed bet size per spin is only 1 USD/EUR, and the wagering requirement on the deposit and bonus money is a whopping 50x! That’s a really huge wagering requirement by any standards, but so is the bonus amount, hehehe.

So, what are the positive aspects, you may ask? Firstly, and most importantly, the offer can be claimed via a Skrill deposit, without which, I wouldn’t have any other means to claim it. Secondly, after browsing through all the games in that Bonus list, there are in fact so many games to choose from, from so many different providers, even games from NetEnt and Thunderkick. Yes, I found a few of my favourite games from amongst that list, and even though I usually would not take up any deposit bonus offer if Playtech games are not available, this was one special exception that I gave to BetsPalace Casino.

What about that ridiculously high wagering requirement? Well, my main intention was to have fun, lots of fun, and to get a good extended playing time, but trying to get a win and a withdrawal from that big lovely starting bankroll was not in my mind at all. I still remember how Cindy Lauper once sang “girls just wanna have fun”. Well, I was singing “I just wanna have fun”. Hahaha.

To cut a long story short, my deposit was $15, the bonus money was $75, and with that $90 in hand, I spent many hours at the casino, playing one game to another, jumping from NetEnt to Thunderkick, to Quickspin, to Amatic, to Gamomat, and so on. Never before have I ever played so many provider’s games in just one session of play! But at the end of the long day, I lost all the money, but I had so much fun and was feeling satisfied with the games, and with BetsPalace Casino too.

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