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Blacklisted: BetPat Casino is a brand operated under the BetPat Affiliates, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

BetPat Casino

1
CasinoRank
5
Player rating 8 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 3 days
What we like
  • Home to leading software providers
  • Live chat is open 24/7
  • Mobile friendly games
  • Choice of payment methods
What we don’t like
  • Fewer video poker games
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

https://www.betpat.com/en

Languages

Russian, English, Spanish, Finnish, Norwegian, German

Established

2020

Company

SG International N.V.

Licences

Curacao

Affiliate Program

Betpat Affiliates

Restricted Countries

  • Afghanistan
    • Australian Capital Territory
    • New South Wales
    • Northern Territory
    • Queensland
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia
    • Alberta
    • British Columbia
    • Manitoba
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • Yukon
  • China
  • Cuba
  • Estonia
  • France
  • Hong Kong
  • Iran
  • Italy
  • Netherlands
  • North Korea
  • Romania
  • Russia
  • Slovakia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Syria
  • Turkey
  • United Kingdom
    • Alabama
    • Alaska
    • American Samoa
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
    • Florida
    • Georgia(US)
    • Guam
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nebraska
    • Nevada
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Northern Mariana Islands
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • U.S. Virgin Islands
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming

Casino Type

Instant Play, Mobile, Sports

Deposit Methods

Visa, MasterCard, Skrill, Neteller, Jeton, EcoPayz, Interac, Neosurf, QIWI, Trustly, Yandex Money, AstroPay Card

Currencies

Euros, Russian rubles, Canadian dollars, New Zealand dollars, US dollars, South African Rand

Withdrawal Methods

MasterCard, Interac, EcoPayz, Neteller, QIWI, Skrill, Visa, Bank Wire Transfer, AstroPay Card

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 2-7 days
Cheques: Not offered
Card Payments: 2-7 days
Pending Time: 24 hours

Withdrawal Limit

EUR 1,000 per day, EUR 5,000 per week and EUR 20,000 per month

Software

1x2Games, Amatic Industries, Apollo Games, Betsoft, Booming Games, Concept Gaming, Merkur Gaming, Evolution Gaming, Evoplay, Fugaso, GameArt, Genii, Habanero, Igrosoft, Iron Dog Studios, Kiron Interactive, Leander Games, Leap, Mr. Slotty, Games Global, NetEnt, Nolimit City, PariPlay, Patagonia Entertainment, Pocket Games Soft, Platipus Gaming, Play'n GO, Playson, Pragmatic Play, Relax Gaming, Spigo, Spinomenal, Tom Horn Gaming, Wazdan, WMS, LuckyStreak, Ezugi, VIVO Gaming, Medialive Casino, BetGames.TV

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]
Support Telephone: +442030110731

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

BetPat Casino is an online casino where members can enjoy lots of different games which include video slots, table games and they have a live casino. There are various software suppliers too which include some of the most well known names in the industry like Play’n GO, NetEnt, Microgaming, Betsoft, GameArt and Habanero. The site is available in English, Spanish, Finnish, Norwegian, German and Russian and can be enjoyed instantly through a web browser or on the go. BetPat Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include residents of the Netherlands, France and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

There are hundreds of video slots here thanks to the sheer volume of software providers which means the casino can cater for players across the globe. There is a handy drop down menu that allows players to find their favourite vendors quickly or alternatively, players can also use the search function that can find any game in a matter of seconds. There are lots of different titles to choose from which include the Fruit Zen Slot, Wolf Riches Slot, Monster Pop Slot, Gonzo’s Quest Slot and Reel Hero Slot. 

In addition to spinning the reels players will also find a mix of table games which include popular variations such as Blackjack, Roulette, Poker and Baccarat. Lots of these games are also themed, for example there are Vegas themed tables to add more excitement. 

Players will also find a variety of video poker games for anyone who prefers playing with cards and they include variants like Aces and Faces and other popular versions. 

Live Casino

In the live casino members can enjoy games from well known providers in the live industry like Ezugi and Evolution Gaming. There are loads of different games to choose from and most if not all of the games are still open around the clock providing constant entertainment. These games are all hosted by real life dealers in a live and fully immersive studio.

Mobile Gaming

BetPat Casino is available on the go as it fully supports virtually any mobile device such as smartphones and tablets. There is no need for members to download an app as the games are optimized to use through a mobile browser. There are lots of games available just like the web version only players can enjoy on the move with more convenience. 

Support

Anyone who needs help and assistance can contact the casino's customer support team and one of the easiest ways to do this is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino or use their online contact form if they need further assistance. Their site also has telephone numbers for support staff in different countries. 

Security and Fairness

When it comes to security the casino takes this seriously which is why they have encryption methods in place. These are industry standard and are there to give complete peace of mind that both their personal and financial information will always be kept safe at all times.

Fairness is not an issue either as the casino uses a random number generator to keep all of their games producing fair and random results, every time.

Player Reviews

5
8 reviews
Sort by
Date
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Player rating
Fiekie247
May 1, 2021
7

BetPat Casino belongs to the SG International group of casinos, and I am a part of some of the casinos which belong to this family. This casino opened its doors in 2020 so it is fairly new. I believe there were many new comes for 2020 due to Covid 19 and the fact that online gambling has become popular due to the world being on lockdown.

This casino has a lot of games and many providers. You will find the biggest names here with Push Gaming being my favorite, Relax Gaming, PG Soft, Play'n Go and there are plenty more. The games operate smoothly with no real issues.

Depositing at this casino is a breeze, however, I did encounter issues, in the beginning, depositing with an Astropay card. For some reason, the card keeps on declining, which in the end I gave up and support could not find a resolution. When using other methods everything worked fine.

They have a decent welcome bonus and great other promotions as well, but at times their bonuses require huge deposits to claim 50 or 100 spins you need to deposit like 50 or 70 euros. Only the welcome bonus required 20 euros, after that it's difficult to claim promotions if you a low roller. I remember I once claimed 50 spins which required a 500 zar deposit, however, I deposited 20 zar short, as I did not read the terms, and the bonus was not added. Support did eventually just credited it.

Support is good and very responsive but at times it can take a while before they assist and connect you to an agent and then it times out where you have to leave your details. I think the time out is like 3 minutes.

Verification takes 48 hours – Why this still takes so long I am not sure and withdrawals are said to be within 24 hours but I have not tested this.

They sent me SMS's from time to time with 20 wager free spins on Razor Shark, Book of Dead – So you do get a lot of no deposit spins from them no wagering required, not sure about max cashout either.

Message
Kimroy
February 10, 2021
7

No real reason for 1 star reviews on a casino like like this. It plays so well! Intuitive design, terms and conditions are clear, and frankly I don't understand what OPs are talking about. Does it have the same issues like all online casinos? Yes. Anything worthy of putting in the negative box? No. It works and pays ok. Thats all I care about.

th3bast1an
February 8, 2021
1

The site is clear, there are many games and the site is very fast.
The filters to find the individual games work perfectly.
The support can be reached very quickly in the live chat.

The following can be found on the site under Responsible Game:
Loss limit allows a player to set the maximum loss limit for selected period. There is always a possibility to change the loss limit, but it takes effect according to.
This loss limit must be requested by email.
However, if you do this you get the following answer:
"This is part of our responsible gaming terms, additionally following on from your request for a Loss Limit of € 1, this is not possible, losses are your responsibility, we can set a deposit limit, if you wish."
For me absolutely incomprehensible and dubious.

Also, the withdrawal limits are a joke.

martinschwarz9177
January 12, 2021
9

I like the design, many payment methods, nice website layout, everything runs smoothly. Quick withdrawals, friendly and helpful customer service. I can recommend this casino to my friends.

BetPat Casino
January 20, 2021

Hi Martinschwarz9177,

Thanks for your feedback.

Glad to hear you're enjoying Betpat casino, best of luck!

Inactive user
January 1, 2021
1

A lot games, good website, fast verification and payments, not too bad bonuses! This SG casinos always the same they have good loyalty but is not that good to play longer in this casinos!

As I said a lot providers but the most are low RTP and support always is like we not control this bla bla, but they get that deal with providers to generate more profit and is so hard always to manage good balance to play and enjoy with this cold and low versions of slots :) I will never come back!

BetPat Casino
January 20, 2021

Hi Marchev,

Thanks for your feedback.

I'm sorry to hear you had a bad run at our casino, but I can assure you our games are as per the providers' RTP, as you mentioned as well we can't control this.

Inactive user
December 27, 2020
3

Lots of game providers, very fast website, very good interface. Excellent deposit bonuses, and regular promotions with quite acceptable wager requirements. Customer service is available and response time is fast. Fast KYC.

I did not receive an email about the success of KYC. I can't comment on the withdraw because I haven't had a chance yet. Loyalty to the player I find a little neglected. There was a casino where for half as many losses as I spent on this site I got a milestone bigger goodwill bonus (100 free spins, €100) than at BetPat casino, which was 50 free spins with a maximum payout of €100. Despite the fast customer service, it is so poor quality. The customer service staff didn’t read what they had corresponded with the player, so I had to explain three times in the last period what I wanted.
For me, it’s very amateur. I have 3000 loyalty points, which I have been waiting for 3 days to redeem. Why can't customer service do this manually? Pull yourself together BetPat Casino. It could be a very good casino, but I see a lot of chaos. It would be worth rethinking the concept!

BetPat Casino
January 20, 2021

Hi,

Thanks for your feedback!

We now have level-up rewards live where every player will get free spins, exclusive reload bonuses and other offers every time they level up.

In addition, we will have our store live in the next 2 to 3 weeks. In the meantime support can exchange the points you have for a multitude of offers depending on your points balance.

kayenne23
December 7, 2020
7

Betpat is new casino owned by SG international n.v.The casino has a nice green layout and theme as well. The site runs also pretty smooth, so there is no lagging whatsoever. After my registration, I asked support agent about the verification time frame and I was told it would take around 24 hours. After that, I decided to proceed to my first deposit, in order to take advantage of the welcome bonus. On the first deposit, you get a 100% bonus and 50 free spins. On the second one, you get a 100% and 50 free spins. Also, casino offers a good variety of promos from time to time, so it is pretty good. I had a good time playing here, eventhough I did not have the chance to make any withdrawal.

I will definetely try again in order to make a good win. Betpat, also offers a big variety of software providers. So big thumbs up for that as well. Another thing I really liked was that the casino has low minimum deposit, of just 10 euros. Another thing I like about betpat, is that it also offers sports. When it comes to withdrawal time frame via ewallet, I do not know since I did not make any request. But I was informed by the support agent that I takes 3 days.

The only thing I did not like was the fact that the casino will bombard you with sms if you choose to be notified via phone. I even had to go to the live chat in order to unsubscribe. After that, I was relieved to be quite honest. Another thing, I would like to see from betpat casino is the add of more sotfware providers such as push gaming. But this is just a personal opinion to say at least.

Message
BetPat Casino
December 10, 2020

Hi! Thanks for you feedback and the positive words, we're glad to hear you enjoy Betpat casino.

I will pass on your feedback regarding the sms messages to the team here.

As for the ewallet withdrawals; in most cases our withdrawals are processed within 24 hours, the agent probably included the verification timeframe for documents in it.

We are always adding more software providers to make sure we are up to date with the latest games, and we already have push gaming available. If you can't find the games we suggest to use the search bar to find the games

tuhkis90
December 3, 2020
5

Livechat is really helpful and documents check fast. And first deposit offer is 100% + 50 freespins book of dead I manage withdrawal those spins 400e .

One weard thing my withdrawl is approved skrill wendsday but I don't still get that money my skrill account? Usually skrill withdrawl instant? And I get book of dead freespins about 13e and wagerin was 1998e what is too much, but otherwise ok site

Message
BetPat Casino
December 5, 2020

Hi TUHKIS90, thanks for your feedback and congratulations on your winnings!

There hasn't been any delays with Skrill so your money should be on your account. Please get in touch with our live chat so we can make sure everything is alright.

As for the wagering on the freespins, please note that free spins winnings are added to the wagering of the bonus, as is explained in the bonus terms;
Example: you deposit 100, and receive 100 in bonus. The wagering is 25x bonus + deposit, therefore the wagering is 5000. When using the free spins and you win 10, the 10 is then added to the bonus balance, making your total balance 100 real money, and 110 in bonus money. With 25x wagering on deposit + bonus, and 35x on free spins winnings, the total wagering is now (25×100 + 25×100 + 35×10) 5350.

Hope this clears things up, but feel free to get in touch if you have any questions!

1
CasinoRank
5
Player rating 8 reviews
1
CasinoRank
5
Player rating

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