- Features a staggering number of all types of games
- Completely instant-play format
- Powered by several leading software vendors
- Includes multiple live dealer casinos
- Available on mobile
- Live chat support available during business hours
- Secured with SSL encryption
- Proven fair by independent audits
- Not available to US players
- Support staff not available during off hours
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BETJOY Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
BETJOY Casino is a modern online casino offering a variety of games to players at home and on mobile. It features a vast number of Microgaming, NetEnt, Play’n GO, and Betsoft slots and casino games, plus more from 1x2Gaming, Air Dice, GameArt, Elk Studios, and NextGen Gaming. Players here will also find a live casino with “smoking hot dealers” and interactive chat features. BETJOY Casino is governed under the laws of Curacao.
Restricted Countries and Territories
BETJOY Casino is not available to residents of the United States or any other country or territory where offshore online gambling is prohibited.
Mobile Gaming
Many of the games at BETJOY Casino are available to players on the go. The mobile version of the casino is compatible with most modern smartphones and tablets, including iOS and Android devices. No app download is needed to access the games: players just need to log into the casino using their username and password on the mobile website.
Security and Fairness
BETJOY Casino players are protected with the industry standard of SSL encryption. This technology makes it practically impossible for anyone to read information sent by players to the casino, including passwords and financial credentials.
BETJOY Casino uses only games from reputable vendors who have been tested several times by independent agencies. These tests confirm that the games are genuinely random and provide an unbiased gaming experience for all players.
- E-Wallets 0-1 hours
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
As far as game selection goes, not many casinos in our listings can compete with BETJOY Casino. It boasts hundreds of games from more than 7 different providers, and they’re all available in one convenient location. While it’s not possible to filter these games by software provider, players can view specific game categories or search for a particular game using the casino’s interface.
Slots are the biggest attraction. BETJOY Casino features many of the hottest bonus video slots around, including some progressive slots and 3D video slots. Some of their most popular titles include Jack’s Beanstalk slot, Cash Stampede slot, Heist slot, Eye of the Kraken slot, and Starburst slot, among dozens of others.
BETJOY Casino is also home to several table games. Players can enjoy a variety of Blackjack and Roulette variants, from simple titles like European Roulette and Single Deck Blackjack Pro to more modern variants like Zoom Roulette and Super 7 Blackjack. BETJOY Casino also offers dozens of other games like Baccarat Pro, Oasis Poker Pro, Casino Hold’em, Draw Hi-Lo, Pai Gow Poker, and many more.
Video poker players at BETJOY Casino have a number of single-hand, multi-hand, and Pyramid Poker variants to choose from. Those looking for traditional video poker gaming can try Jacks or Better, Deuces Wild, and Tens or Better. Players who want something a bit more modern can play Split Way Royal or Bonus Poker Deluxe. Many other variants are also available.
To round off the game selection, BETJOY Casino provides players with several specialties. Among these are several scratch games, a variety of Keno games, and a few other unique titles like Germinator and Predictor.
Live Games
The BETJOY Live Casino is home to the three most popular live table games: Live Blackjack, Live Baccarat, and Live Roulette, as well as Live Keno and Live Lotto. It is broadcast from a professional casino studio in real-time and offers interactive chat features. Players can even choose whether they want to play with Latin American, European, or Asian rules, or skip the dealer entirely with Auto Roulette.
Support
BETJOY Casino ensures that players can usually get prompt assistance by offering a live chat service. This means that players can connect with a support agent directly through the website, usually within just a minute or two. Unfortunately agents are not available 24/7, and the exact hours are not specified. Support is also offered by email, online contact form, and international phone.
Complaints
Read the complaints other players have left for BETJOY Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear BABYSHOPPH12, Your original payout was rejected by the payment provider, but we have now sent you the funds via another payment option. We apologise for the inconvenience this may have caused you but we hope that this is settled now. Wishing a great day. Kind Regards, BETJOY Casino
I register in this casino before 2 months and decided in Thursday make a first couple of deposits. I was playing various of games like book of ra, immortale romance, wish master, starbust and many more. Games running very smoothly, site is very nice and easy to navigate. I will back and play in this casino again. I am very satisfied with this site. Betjoy casino you are welcome to offer me free chip :)
They dont have a live support, or they dont offer live support every day I'm not sure.
Hi WILI88 Thank you so much for your review and we are delighted that you enjoyed you're visit to BETJOY Casino, please contact our customer support team to see if there are any bonus or free spins offers available! We are always looking to improve our service, which includes increasing our live support cover to 24/7 in the near future. Thanks BETJOY Casino
Registration was simple and seems to offer a great number of games. Support was friendly, and helped me to close my account immediately I spotted the following term in their bonus terms (consult the negative section)...
In their welcome bonus terms it states that player can win maximum of 200 euros with a bonus. Yet they offer a 100 % match bonus up to 100 euros. This terms is also hidden in the welcome bonus terms and is basically predatory term, offering a bonus which cannot result in any winnings should the player take the full bonus amount. And anyway, the maximum payout of 200 euros is simply ridiculous. This fact was confirmed by live chat, which stated that the bonus should be considered only "as an option". To what? Losing? Beware, the actual casino may be fine and good, but their terms are predatory and self-voiding.
Hi Areios! Firstly, thank you for taking the time to review our Casino. I can completely understand your frustration regarding the rule of the maximum payout of €/$200. This clause was originally put in place for our free spins promotions, which ultimately led to us having to set the bar for every running promotion. Our development team are currently working on this and we hope to be able to separate this limit so it only applies to non-deposit free spins promos. We take our players feedback very seriously and constantly strive to meet their expectations, so although I can only apologise to you now as I have no temporary solution, I can assure you that your comment is taken seriously and we are constantly improving both our site and service to give not only a great, but also a fair gaming experience to all our visitors. I hope that once this matter is fixed, we can one day welcome you back to our Casino. Once again, thank you for your review and I wish you a great day. BETJOY Casino
BETJOY Casino is online casino which has quite large selections of the games. Here you can find Microgaming, NetEnt, Betsoft, Play'n GO, NextGen Gaming, 1x2Gaming, Elk Studios, Air Dice & OGS and GameArt software providers.
Beside video slots you can also play live casino. I joined at their casino a few weeks ago while I was looking for some welcome bonuses for NetEnt games. I came across many welcome bonuses – but I was looking for some bonus where I could play Dead or Alive without any restriction. So yeah – this casino doesn't not have any rule about Dead or Alive – yet. Hehe. I made a small deposit of 20€ and I got bonus money right away into my balance.
I played for around an hour here, but later I lose the money. I can not say that I really have good time since my gameplay session ended quite fast. Otherwise BETJOY offer some other bonuses which I could claim – for second deposit you get free spins and not match deposit money, third deposit bonus give you 50% match deposit.
Well I think the promotions could be much better here, otherwise I do not have bad words to say. They offer live chat support, but while I was playing it was not available. When I played here I had no problems with games, all works fine and I like that.
Maybe I will play here again, but I am not so sure yet since the second deposit bonus is not so good for me. I like to claim free spins, but here I can get only 40 free spins for deposit of 20€. So yeah I rather wait for some other casino promotion where I can get more free spins for that deposit. I will rate BETJOY casino with 7 out of 10 possible stars.
It works on mobile and doesn't lag. Prepaid MasterCard works for Canadians. That's it.
Account validation took less than 12 hours which is ok I guess.
Support was friendly. I never really asked them for anything. They simply answered my basic questions quickly.
Games are 90% useless, basically low budget providers that are extremely boring to play except for a few good games for more known providers.
They gave me no bonus. I spent 30 minutes trying to find a promo code. Waste of time
Eventually I cashed out and had to wait 3 days for payment to be processed and another 8 to get it to my bank. Not worth it.
Permanent closure of this account was requested last month.
I would not recommend this casino because of the withdrawal delays and the actual games that are carried for mobile. Maybe different on desktop. Games like Underthe bed and Dr Jekyll are not for serious gamers.
Thank you for your positive remarks regarding the BETJOY Mobile Casino. To answer some of your concerns, we do currently have less games available on the mobile platform than there is on the desktop. We are adding new games from great providers including MicroGaming, NetEnt and Betsoft every few weeks as soon as they are available, and have a range of exciting new games that will be added within the next few months! I am sorry that you were unable to find the bonus, it is a drop down box within the deposit area situated just under the deposit amount selection and includes all relevant bonuses for each player. We did search for an account from Canada that was closed to see if there was an issue with the bonuses, but we do not actually have one. For our welcome bonuses you do not have to enter a bonus code, once logged in to your account you simply select from the bonuses that are available for you from either the promotions tab within the MyProfile section or from the deposit page where the most relevant, such as the first deposit bonus, is already automatically selected. For the past month our payments department has been working from Monday to Saturday and withdrawals are now being processed 6 days a week. Once verification has been received and approved, and for repeat withdrawals our processing is actually averaging less than 12 hours. This is the processing time by ourselves, payments made to Skrill & Neteller are immediate, however payment to cards are dependent on the bank which normally takes 3 to 5 working days. For Canada we allow withdrawals to Skrill so you do have an immediate payment option if preferred.
BET JOY Casino appeared on the AskGamblers list of casinos recently. The first thing I noticed about this casino is that it offers games of even 9 software providers. That info was enough to interest me and to visit their website. I liked the simple design of the website. The navigation was easy and without any problems I found everything I was interested in.
They offer live chat support, but it is not available all the time i.e. it is not available 24 hours every day of the week. However, there is really detailed FAQ section where I found some interesting information about BETJOY. Some of them, I did not really liked a lot. For example, here I found that BETJOY payment service does not work on weekends. Even without that, the payouts process here is not the fastest. In fact, the payouts process takes 2 to 3 business days. That is too much for my taste.
So far, this casino did not leave me a good impression but a good bonus offer could change that, so the next thing I did was that I went on the casino promotions page. Here I found that the casino offers 3 bonuses on the first 3 deposits for new players. It was about a bonus of 100% on the first deposit, up to 50 free spins on the second and a bonus of 50% on the third deposit. At first sight, it seemed to me as an attractive offer until I read the bonus T & C. There I found that the wagering requirements for these bonuses are pretty high, 50 x bonus for the first two and 75 x bonus for the third bonus. That's not all, for players from certain countries (including here my country) are even higher i.e. amounts 100/100/150 x bonus. Indeed, this casino does not offer anything for what I would decide to play here. I even did not make an account here. For BETJOY Casino I give a negative rating i.e. 5 out of 10 possible stars.
Thank you for your positive remarks regarding BETJOY Casino. To answer some of your concerns, currently we do not offer 24 hour live chat, our aim in the near future is to offer this 24 hour support, and we are constantly reviewing playing hours to ensure that we have the optimum cover based on our current resource capabilities. Our payment service does actually now work on Saturdays and withdrawals are being processed 6 days a week, we state that the payments process may take 2 to 3 days, this is mainly to cover the initial cash out where verification documentation is required. Once verification has been received and approved, and for repeat withdrawals the processing is actually averaging less than 12 hours. Our wagering requirements are based solely on the bonus and are not activated unless you start playing the bonus cash. This means that if you win with your own cash without using the bonus you are free to withdraw, forfeiting the bonus and therefore do not need to meet the WR, which many of our players have chosen to do without any repercussions, for example one player won €900 from a €0.60 spin and his withdrawal was processed in 24 hours following his verification. I am sorry that your country has a higher WR, unfortunately this is due to a higher percentage of bonus abusers and is an attempt to deter them from trying to abuse the system, allowing a safer and more pleasant gaming environment for all our players.
Impressive new casino, they offer many of the best games that I like and there are some really pretty girls in the live casino, too.
I was playing for hours as they have lots of games with a low minimum bet! I got lucky and had a big win and there was no problem with my cash out, in less than 24 hours.
Thanks for your great review, we hope you keep enjoying your BETJOY gaming experience and be assured that we are constantly reviewing the casino to ensure that we give you the best possible service and fun!
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Live support is not responding. Im afraid this casino is closing by end of October and my payout is still pending and has been rejected as of Oct 16 with no response.