Page 2 – Player Reviews for BetBoro Casino
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Hello, Please, explain us what is the reason that you are frustrated. We will be more than happy to listen to your comments as it help us to improve our products and services. Kind Regards, Betboro Team
Nothing, cant find a single good thing to say about these people.
Slow payment/slow verification process. Poor customer service. So many better once out there. Avoid!
Dear Steverich, We would like to give us some more details of the problem that you have faced at Betboro so we will be able to help you. We try to complete the verification process as soon as possible but sometimes there are delays due to high traffic. For your comment about our customer service, we would need some more details. Thank you for your feedback which is always helpful to improve our services and products. Kind Regards, Betboro Team
I opened a account with Betboro about a week ago. I had made two withdrawals and two deposits I had a withdrawal off £2000 and a withdrawal of £1000 a total of £3000.
Regarding my £2000 withdrawal on 30/12/16. I contacted live chat on Betboro about when I was going to receive payment he told me I should have already received payment so the money was put back into my Betboro account not my bank account nearly a week after waiting. When I contacted them by email they said it was an issue with there card provider and that for me to make a withdrawal off £1000 each time. I done this yesterday the 4/1/17.
I feel like I have been waiting so long and yet to receive funds I have another £1000 pending which they said is pending and I will receive in the next 1-3 working days. I have a total of £3000 I have yet to receive any funds from Betboro and there is still funds in my account that I am unable to withdraw because I have a pending withdrawal request already in progress.
Very poor I hope Betboro can react to my unhappiness and help resolve this issue for other players this would be a huge negative.
Dear WilliamBT73JE, We understand your frustration and we apologize for that that. As our customer support has already explained you this problem was caused due to some technical issue that we were trying to solve it. We assure that you will receive your funds and there is no need to worry. Once more we apologize for the inconvenience and thank you for your understanding. Kind Regards, Betboro Team
They have very much slots from different providers.
Please beware of this casino, if you like to withdraw your own money!
1. You can make a withdrawal at any time, but after one day it would be canceled, because you only are allowed to make your withdrawal, after verifying your documents, which I've sent in one day before, but now they've told me, that it takes 48 hours on working days, so I have to wait 5 days to get my account verified!
2. If you'll make a withdrawal within the first 48 hours, after registering your account there, you have to pay 20% fees from your full withdrawal amount, like it's stated in their terms, which is normally only in rogue casinos terms!
3. Since they've canceled my withdrawal without any message or anything else, I've lost now all my money (about €600.-) because they let me wait a minimum of 5 days to making my withdrawal!
So please do not play there for real money!
I really don't understand why Askgamblers does promote such a casino with 8,88 Points?
Dear Amiga500, We would like to inform you that for the safety of our customers all the accounts must be verified. As we are using high standards of verification, depending on the traffic, the process can take up to 2 working days but normally it is completed much faster. As soon as your account is verified, the withdrawals are processed super fast i.e e-wallets from 12-24h! If you need any further clarification please do not hesitate to contact our support team at [email protected] Kind Regards, Betboro Team
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I have spent extreme amounts of money on this site and only had 1 withdrawal of $3000.00 which I did get paid out with NO hassle. It took 6 days to receive funds back in my bank account. I am an extremely frustrated player and will not be returning to this casino.