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BetBeard Casino is closed, please try these instead:

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BetBeard Casino

Player Rating 8 reviews
7.8/10
8 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • High withdrawal limits
  • Good game selection
  • Live chat is available
What we don’t like
  • Limited live chat hours
  • Slow withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BetBeard Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://betbeard.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Russian, Turkish, Spanish, Chinese, Japanese, Korean, Portuguese, German
Casino Type
Instant Play, Mobile, Sports

General Information about BetBeard Casino

BetBeard Casino has been at AskGamblers for some time now. As well as being able to check out the well-established casino bonuses on this page, you can also read the real player reviews that have been left. Collectively you can also see the casino rating, both ours and the rating from the player reviews. 

The online casino supports multiple languages and can be enjoyed across multiple platforms, including the latest smartphones and tablets. It’s also fully licensed and regulated by the Government of Curacao for our online security. 

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Complaints

Read the complaints other players have left for BetBeard Casino. Learn more about complaints.

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BetBeard Casino - Bets limitation caused me losing my bonus and real money balance

I opened an account and deposited €102.57 on the 1st of March to betbeard and I received a welcome bonus of the same amount. The bonus terms are that it expires in 15 days. Another relevant term to this complaint is that one cannot bet more than once per event. I started placing many bets earlier this week (I was ill and unable to place many bets prior) to try meet the wagering requirements. I made some profit but then two days ago I logged in only to see that the website was in maintenance. After the maintenance period of about three hours ended I started to try to place bets but all my bets were not accepted. I was trying to bet €5 at a time at the appropriate games and odds.

I went to the live chat to ask what was going on. The agent said that everything was fine on their end, so I thought to try again and this time I used the "Bet Max" button which is supposed to show the maximum that can be placed on a particular bet. The maximum was €1. This was very worrying because I had about 48 hours to potentially bet 1210 times and even if I randomly bet on every event on the website it would be impossible. I went back to the live chat and explained the situation and they said that they would contact the traders department to get an answer. I then waited for some hours and decided to go back to the live chat to ask for an update. The agent said that he had spoken to the traders and there were no limitations put on my account. He said I could bet as much as I wanted. I tried again and it still limited me to €1. I went back to the live chat and the agent literally said he didn't know why that was happening and reiterated that there are no limits on my account. I then spent hours trying to bet on everything I could find on the site and I still couldn't bet more than €1. I then went back to live chat and the agent said they had said all they could say. They didn't know why this had happened but it was "my choice" whether to bet or not. I asked them who would then know and they said I could email [email protected]. I did that two days ago, more than once, and never got a reply. When I went to the live chat to ask why support had not replied to my urgent query I was ignored. The message was read and never replied to. My bonus is expiring a few hours from now. The agent had said that if it expires I will not only lose the bonus but I will also lose my deposit. This is utterly unfair. I understand that casinos have the right to limit high wining customers, and it would be one thing if they had said that the traders department had made a risk assessment and limited my account, but as stated they said there were no limits on my account. No reason was given for this happening to me, and when I noted that this happened after the website went offline I was told that that had nothing to do with it. I'm resigned to losing the bonus and the money accumulated, thus I am asking that they simply refund my deposit of €102.57. That's the amount in dispute: €102.57. I will attach screenshots showing parts s of the many fruitless conversations that I had with them.

The heart of my complaint is that this limitation (which they even deny has happened) was done so as to prevent me from completing the wagering requirements. I have never heard of a casino limiting bets to €1. And usually limits are placed because of huge profits. I deposited €102.57, reached a height of €334, and was at €280 when this happened. I asked them if they could extend the amount of time for my bonus to give me a fair chance to finish but they refused. Given the fact that my bonus is expiring later today I am simply asking that they return my deposit of €102.57. That's all

staus Unresolved
€102.57

Complaint Statistics

Avg. Amount $ 481
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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Player rating
7.8/10 8 reviews

Top reviews from our players

This company are completely unresponsive and offer gambling services illegally in the UK. There is no point in emailing them as they will never respond to anything. They also facilitate using credit cards to gamble by using a third party called Kinguin to process deposits to them. Kinguin also take fees related to these payments. How this company are verified here or anywhere is a complete mystery.

BetBeard is a great site and I like how it has live chat support that is always available. I find it really helpful. Also, I like their game roster that includes live dealer games too. Nice game partners I must say. Really impressive to know that.

I hope that they can make their available payment methods available for several countries since there seem to be some limitations to them. Still, I understand that they are still new so they can still improve on several aspects since they are good.

For a developer like me, I think this casino is doing well at the very least. One can say that they have a fair bonus system and we can see some good sets of games as well. That may be just a good look at how they are aiming to expand in the long run. The small casino site is moving forward with its new bonus concepts and the added focus on their chat support has also been a good boost on their site. I have seen a lot of sites out there but then it is always a good factor to have strong chat support. Other than that, I think I may have listed all of the good stuff about this site.

When you think about the flaws of this site, I think the lack of options in deposits and withdrawals are a major drawback at this point. I think it is very important that we keep a keen eye on how they process this because I do really not trust it to do well on that note since they have very few options when it comes to transactions. Another flaw for me is that they have very high odds in their games which makes it hard to win for some punters who are not used to playing in an online casino. That should be a problem if they fail to solve it right away. They need to add a few reviews about their games to help the players score some wins as well.

I really like this casino! The support team is awesome and always finds a way to keep you happy. So far they managed to solve all the issues I had. Another huge plus are the fast withdrawals!

Some of my favourite game providers and slots are missing. Also, sometimes I need to use VPN in order to play specific games. If you use crypto - you need to write them in order to use a bonus

Definitely my favorite Casino. The best LiveChat of all online casinos, super fast and looks like they really know their job. Everything is thought really well. Recommend with both hands!

A very good casino where you can play in cryptocurrencies. Good and helpful live chat. Nice games and the casino look is not bad. I recommend playing with them. Payments are made within 24 hours of ordering. I recommend!

This is my favourite Casino. I've been playing on Betbeard for 6 months and can't say I've gotten same experience anywhere else. First of all, when you talk to live-chat, it feels like you are talking to humans. And they give you basically immediate answers. And they know their stuff. They have also been really generous with any of my requests, freespins, early cashbacks etc. These guys really know what they are doing. Everything is thought really well.

I have seen better site designs and navigation on other casinos. The visualization is not the best. Also no Full screen mode. Few big providers missing.

BetBeard casino is a brand new online casino which is under the ownership of Galaxy Group ltd. I had some free time to spare so I decided to give it a try since it is a new online casino and I was able to play there. So after completing my registration I wanted to also complete the verification procedure. I had a technical issue with uploading the documents but the support was kind and really helpful. To be fair, the verification procedure was completed in a matter of minutes. When it comes to promotions Betbeard casino seems not to hold back. It offers a nice welcome bonus package. For the first deposit you can get a nice 100% match deposit bonus, for the second you get a 50% match deposit bonus, for the third a 75% match deposit bonus and for the fourth a 100% match deposit bonus. There are no max limits. The max bet is 5 euros and the wagering requirements are 35x the bonus and deposit. This is something I did not like to be honest since wagering the deposit as well is quite a lose lose situation for my type of playing. Another thing I liked is the fact that the website is really easy to navigate and bonus terms seem to be simple with no hidden rules etc. Another thing I really liked was the support which was helpful kind and most importantly fast in responses. Unfortunately, I did not have the chance to win anything at all while playing here at Betbeard casino, so I do not have any clue about the withdrawal time frames.

Well, to be quite honest, I did not like the fact that I had to rollover the deposit as well. The total amount of wagering becomes unrealistic to be ahieved to be quite honest. Another thing I was not a fan of, was the fact that there are some technical issues when it comes to exiting a game or changing a game. In matter of fact in order to change a game you have to go to the main site and then again search for the game. One last thing I would like to mention is the lack of software providers. There are too many slots missing which takes the fun away because I had to play games that I really did not like one bit.

Hello Kayenne23, Thank you for your kind words, we are happy that our support helped you in a timely manner, we are always appreciating constructive feedback like yours, and you are welcome on our site to chat so we can sort out any issues you might have. You said you don’t know how fast our payments are, they are as fast as our support services, immediate. Hopefully, next time you win, you will be able to confirm that 😊 We have numerous slot providers, and we allow customers to use VPNs, to open more games so if you have trouble opening some games, just contact us on our live chat, and we will help you. The welcome bonus wagering is 35 times deposit + bonus, it is clearly stated, so you should have been aware of that once started playing. You're welcome to have a discussion with our customer care team to find out what we can improve so that you can have a pleasant journey on our website. We are happy only if you are happy!

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BetBeard Casino News

Read all news about BetBeard Casino, check for updates and stay tuned for exclusive bonuses.

Celebrate Women's Day at BetBeard and Grab a Share of 80k Bonus Spins!
Promotion Celebrate Women's Day at BetBeard and Grab a Share of 80k Bonus Spins!

International Women’s Day is around the corner, and BetBeard Casino is celebrating it in style! To honour this global celebration of women, this online casino has put together a prize pool of 80,000 Bonus Spins that are up for grabs from 1-13 March!Let’s see how you can grab your share and make the most of it!Celebrating Women Around the World!As International Women’s Day draws near, BetBeard Casino is paying tribute to women all over the world with a promotion that you, too, can be a part of!Until 13 March, every deposit you leave at the cashier will get you a corresponding number of Bonus Spins. The minimum to qualify is set at €20, and the more you deposit, the greater the number of spins you’ll get: if you deposit €40, the casino will award you 40 spins; depositing €60 will get you 60 spins, etc.Snatch up to 300 Bonus Spins a day as you celebrate International Women's Day with BetBeard Casino!Keep in mind that the number of deposits that will count toward the campaign is limited to five a day, and the number of spins you can receive daily is capped at 300.All of the spins you receive will be at your disposal within 48 hours, so make sure you use them within that time frame. Oh, and the best thing: all winnings resulting from the Bonus Spins will be added to the player’s account without any restrictions; in other words, they are entirely wager-free!The Bonus Spins can be used on the following games, appropriately chosen for the occasion:Princess Royal Slot by BGamingLovely Lady Slot by AmaticVisit BetBeard and Join the Celebration of WomenAlthough the campaign celebrates women, it’s not limited to women only. Anyone can join the celebration and grab a share of the prize pool!While you’re at the casino, please remember to pore over the Terms and Conditions as they do apply to this promo.Good luck and happy International Women’s Day!

Daily Santa Spins Are Now Available at BetBeard Casino
Promotion Daily Santa Spins Are Now Available at BetBeard Casino

Santa Claus has landed at BetBeard Casino, and he’s brought a sack full of gifts! If you’ve been good this year (or bad), you can get yourself over to the online casino and try for a prize.We’ve heard Santa’s sack is filled with 100,000 casino spins, the kind of gift we’re all hoping for. The great news is that everyone who deposits BetBeard is guaranteed a share of the spins! Grab yourself a mulled wine, and we’ll tell you how it works.Xmas Has Arrived at BetBeardA countdown to the big day has started, and to mark the occasion, BetBeard Casino has launched its Christmas Bonus Calendar. There are 100,000 spins up for grabs between 1-25 December, and to get involved, all you have to do is make a deposit.Deposit into your BetBeard Casino account this Christmas to earn a share of 100,000 spins.If you’re not already a member, you can now sign up to BetBeard Casino using our special links and still qualify for a share of Santa’s sack.One Day at a TimeEvery day, the casino has hand-picked a festive-themed online slot to use your spins. To receive the spins, you will need to deposit, and there is no limit on the number of deposits you can make. You will be allocated spins as follows:Deposit €30 to receive 15 spinsDeposit €50 to receive 25 spinsMore spins may also be available on bigger deposits; you can check this with support. The maximum number of spins you can receive in a single day is 500.However, on the 10th, 21st, and 25th, you will receive the same amount of spins to match your deposit. In other words, if you deposit €50, you’ll receive 50 spins! On these days, you’ll get the spins on the Brutal Santa Slot.Spins will be credited within 24 hours of your deposit, and you will have 48 to use them! The value of the spins will be equivalent to the minimum bet on that day’s game, and full terms and conditions can be found at the casino.Good luck and have a Merry Christmas!

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