AskGamblers Quick Overview
Editor’s View
888 Casino is a popular online casino bringing players a large number of online slots, table and live casino games. The casino has several reputable licences, attracting players from different countries, while the website is easy to use.
- Various offer of casino games
- Well-developed VIP program
- Plenty of deposit options
- Delays in withdrawals are common
- Live chat is for registered users only
- A lot of unresolved complaints
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888 Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About 888 Casino
888 Casino is one of the early online casinos, established in 1997. Ever since then, the casino has been home to players worldwide. The gambling website is licensed and regulated by the Gibraltar Regulatory Authority, MGA, AGCO, Romanian National Gambling Office, and Portuguese Gambling Regulation and Inspection Service.
Multiple reputable licences show that 888 Casino adheres to gambling laws in various countries, but the extremely low CasinoRank raises reasons for concern. Still, there are plenty of 888 Casino bonuses that many players find too appealing and want to test the casino out themselves.
Below, you can read through our detailed casino review of 888 Casino and see if you should open an account or not.
- E-Wallets 24-48 hours
- Bank Transfers 4-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at 888 Casino
888 Casino has a well-organised banking page where players can find all the information about deposits and withdrawals. However, if you look at our Payments tab, you’ll see all the data directly.
Popular deposit methods are available at the casino, including debit cards and e-wallets, while players can also use QR codes to deposit money into their accounts. The minimum deposit is €10 or equivalent.
Keep in mind that you can’t use some of the deposit methods to withdraw money from the casino. The casino reserves the right to pay out potential winnings larger than €30,000 in monthly instalments. On the other hand, the minimum withdrawal for all payment methods is €10.
Games at 888 Casino
The number of games at 888 Casino has always been admirable. Players can choose between different online slots, while the casino adds new online slots to the website to stay in tune with the gaming trends.
A bunch of table games are available, including different versions of online roulette, blackjack and poker. If you’re looking for instant games, you can choose scratch cards or arcade games such as Aviator or FlyX.
Step inside the live casino lobby for the ultimate casino experience. You can choose between different titles and select the rooms that you like the most. Don’t forget to check 888 Casino exclusives for unique casino games.
Becoming a VIP member of 888 Casino is worth it because other than better bonuses, you can be invited to different events where you can mingle with other players and share your experiences.
888 Casino’s Commitment to Responsible Gambling
Players at 888 Casino can set deposit limits and use features such as taking breaks or self-excluding from the casino. The first thing you can do is a self-assessment test to determine if you have any gambling problems you have to tend to.
Customer Support at 888 Casino
The best way to contact 888 Casino is either via email or live chat. The live chat is available for members online, and you can access it both when you’re logged in and when you're logged out. It’s easier if you’re using an app.
888 Casino has a help centre with some of the most frequently asked questions answered. You can start looking for information there before you proceed to customer service.
Looking at the casino complaint history, the customer support of 888 Casino isn’t tending to players who are experiencing problems with delayed withdrawals. You can always submit a complaint with our AGCS team and we’ll try to resolve it with the casino.
Complaints
Read the complaints other players have left for 888 Casino. Learn more about complaints.
888 Casino Complaint Stats
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for sharing your experience and provide meaningful feedback. We are thrilled to hear that your experience matched your expectations. Congratulations on your winnings! We have a culture of constant improvement and feedback like yours helps shape us for the future. Once it is possible to offer a shorter withdrawal processing time, we will not hesitate to implement it. We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team
I like the field and tournaments that are going. Pretty nice interface as well.
A month ago I tried to withdraw 1000 euros, my bank rejected the international transfer and sent funds back to cassava through target system. Since that moment I have made 4 queries about the issue and still have not received an answer from support and funds have not been placed back into my account ;(
Thank you for taking the time to post your review. We are happy to hear that you enjoy the interface and the games offered. We will make sure to pass on your feedback to our team. On the other hand, we are sad to learn about the difficulties experiences with your withdrawal request. We would love to take a close look at your case and for that, we will need your username. Our email address is [email protected]. We'll work with you to resolve any issues as quickly as possible. Sincerely, 888 Team
Not a very large selection of slots. Plus I had a hard time getting a match on my first deposit, it never happened. The site kept freezing on me and the games didn't all load. And you need 20 dollars in your account to withdraw. Sticking to Betfair or sugarhouse.
We are truly sorry your experience was not to your satisfaction. At 888casino, you can choose from over 100 of the best quality slot games and enjoy a wide variety of features such as Bonus Games, Expanding Wilds, Free Spins and Huge Jackpots. We also have ongoing new releases as well as selection of 888 Originals, which are games designed in-house and only available to 888casino players. Regarding your match deposit bonus, please note that once you are eligible, we will send you an email to claim the offer once your deposit is approved. Please provide us your username and we will review your account and provide you with exact information about your case. Our email address is [email protected]. You also mentioned some Technical difficulties while playing the games. Once you contact us, we can assist you as well regarding this matter. Last but not least, I would like to provide you with some information about the Minimum withdrawal amount. This is linked to the payment method that you are using. https://www.888casino.com/banking/withdrawal/policy/ We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team
They have some exclusive game I couldn't find anywhere else.
The games are very limited, and they don't accept CAD, so there's exchange fee loss for every withdrawal and deposit
Thank you for taking the time to review our casino. We are so happy to know that you enjoyed our selection of exclusive games. As you can see, we offer an extensive range of luxury online slot games including ongoing new releases and those that have been exclusively designed in-house for 888 casino players only. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. Regarding the currency, you are able to select your preferred one during registration. We offer: $, €, £ and C$. Please feel free to contact us with your username and we will review your account. Our email address is [email protected] Sincerely, 888 Team
Worst ever online site! I just wonder if the people operating this site think this is still the 80s? Jeez why make it very very simple to take money from your customers and when it's time to withdraw you have the most stupid excuses? You sat down and decided to get into trustly for deposits and nobody thought how about we do the same for withdrawal? Worst customer service I have encountered in my 10 years of playing! Everything works fine for them but nothing works for the customers! I have atleast 7 unanswered emails! You only have 2 people operating your technical department? Stay away from them!!!
Thank you for posting a review and we are sorry to hear that your experience was not of the quality you expected. Unfortunately, some of the deposit methods do not have the option to receive Withdrawals. Once we can pay back to a specific method, you will see it in the Withdrawal section of the cashier. We would like the opportunity to investigate your feedback further and would appreciate if you could send us an email with your username to [email protected] Sincerely, 888 team
There's a nice theme towards the layout of this site.
When entering a promotional code 90% of the time it wasn't applied to my account. Getting a response from customer support is like pulling teeth as its a very painful wait time to get any sort of result. Your looking at a 2-3 day minimal to hear back from them and at that point, most people have already played thier deposits. I've contacted them numerous times regarding bonuses and have had nothing come back to me, even though I entered them as they were advertised on the correct day they were active. I took a break and temporarily excluded my account and when it was time to play again my account was still disabled. It took about 4-5 times of reaching out to support via site and emails until about 2 weeks later, we're they removed the lock. The game selection is very poor and the level of service is even more so. I don't recommend trying this casino before you have had a chance to try your luck on others with a much higher rating and customer satisfaction review. I can see on this page that others have had similar experiences with support and that dosnt surprise me.
Thank you for sharing your honest feedback and sorry to hear the way you are feeling. We want every customer to have the best possible experience. As you mentioned, once you contact us via email, you will not receive an instant reply. Standard response time frame is 24-48 hours. If your case needs immediate attention, we suggest you utilize our instant communication channels: chat or phone. Once you login to your account, you can access chat from the Cashier, and you can find there the phone number to call us. The phone number might be a Toll number. We would like the opportunity to investigate your feedback further. Please email us your username to [email protected]. Kindly accept our apologies and we hope that you contact us soon. Sincerely, 888 Team
Deposited 200usd idebit payment (highly not recommended they don't write back to emails as i had a problem with my account number and wanted to change it) won 100 didn't get paid 25 dollars for bonus not sure if you, although im not sure you needed to meet wagering requirements. When I won I requested 888casino to withdraw through wire transfer but they sent it to idebit account. Major delay never paid since go to real local casinos instead
I dislike the way they handled my withdraw they didn't direct it to my bank account. I idebit wouldnt respond to emails and requests to my account.
We are truly sorry your experience was not to your satisfaction. Regarding your bonus statement, please note that all bonuses are subject to wagering requirements; this means that the bonus amount and any winnings obtained with it can only be withdrawn after those requirements have been completed. You can keep track of it by visiting the My Account -> My Bonuses section once you log in to your account. For more information about our Bonus Policy, please check the following link: https://www.888casino.com/promotions/bonus-policy/ You also mentioned your dissatisfaction about the way your withdrawal was handled. Normally, once you deposit with a method that accepts payments from us, your withdrawal is processed back to that method. We will be happy to review your account and provide you with exact information about your case. We would also like to follow up on the issues you experienced with iDebit support. Kindly email us your username to [email protected]. You can find more information about our Withdrawal Policy by visiting the following link: https://www.888casino.com/banking/withdrawal/policy/ We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team
Worst casino I've ever played, support sucks. operations team will answer you within 72 hours ( business hours ) for me it takes 1,5 week to request a withdrawal, documents take 3 days. It's insanely slow!
Every email you answer on, their response time is 72 hours! does that still exist? Yes it does
Thank you for your review. We are sorry to hear we did not provide you with the best possible experience. The Operations department has a maximum response time frame of 72 hours as you mentioned. Please understand that this allows them to update each player that has an open case with them. Perhaps in the future we are able to shorten this period. Regarding the experience with the Support department, we would love to review your comments further. Kindly email us at [email protected] and provide us with the username of your 888casino account. Our main objective is to ensure the satisfaction of our members and guests alike, a priority which we take seriously. Please accept our sincere apologies for any inconvenience you have suffered. We look forward to hearing from you soon. Sincerely, 888 Team
There are some good stuff with 888 casino. The rtp seems to be alright on their own games and there was no problem getting the bonus right away. It was easy to register with bankid as a Swedish player.
There are unfortunately a lot of negative things about 888. First of all they are missing a lot of big providers when it comes to their slots. There aren't really that many slots and their own casino slots are quite messy. The withdrawal time is horrible... It's not okay that a withdrawal is pending for 55hrs. The support are also lying to you when asked when the withdrawal would be processed.. That is unacceptable and unethical. There are better casinos to play at that payout right away, no reason to play at a casino that will withhold your winnings for as long as they can..
Thank you for posting a review; we are sorry to hear that your experience was not to your satisfaction. We would like the opportunity to investigate your feedback further. Please could you contact us at [email protected] and provide us with the username of your 888 account. We remain available if you have any further questions or concerns. Sincerely, 888 Team
The live feed seems quite smooth. Haven't experienced any lags. Good choices of games.
Even though they're supposed to be supporting Paypal, I can't find any options for Paypal on both deposit and withdraw pages. Also, on withdraw page, all options are not available except Bank Transfer. Why?
And I sent an email to support about Paypal 4 days ago, but never got any replies. Question Reference # 190109-001528
Thank you for taking the time to review your experience at 888casino! We are thrilled to hear that your experience matched your expectations. In regards to the deposit via Paypal, please note that it is indeed a payment method we offer, however it is not available to all locations. Unfortunately, you are facing this situation. The good news is that there are other deposit options available to you, which will allow you to transfer funds to your 888casino account in a fast and secure way. Neteller and ecoPayz are two examples. Please visit the cashier once you login to your account. Finally yet importantly, I can see that we have responded to your incident: #190109-001528. We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team
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Lots of games and no freezing games as I heard or read reviews. Well also I was so worried that 888 don't pay back. Read lots of reviews that 888 don't pay or makes it difficult or delay the payments for ever.
I played and won and I was so worry but in fact its not true. Ok they do ask for verification before they make the payments. But as soon as they verify you they pay you straight away. I received my first payment £1300 today and they also paid me £3700 today and I should receive in the next few days.
I only dislike is transferring the money to the players takes longer then what er want. 3 working days is acceptable like other casinos. 5 to 8 business days is a lot I think.