AskGamblers Quick Overview
Editor’s View
888 Casino is a popular online casino bringing players a large number of online slots, table and live casino games. The casino has several reputable licences, attracting players from different countries, while the website is easy to use.
- Various offer of casino games
- Well-developed VIP program
- Plenty of deposit options
- Delays in withdrawals are common
- Live chat is for registered users only
- A lot of unresolved complaints
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
19+. T&C Apply. Play Responsibly
888 Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About 888 Casino
888 Casino is one of the early online casinos, established in 1997. Ever since then, the casino has been home to players worldwide. The gambling website is licensed and regulated by the Gibraltar Regulatory Authority, MGA, AGCO, Romanian National Gambling Office, and Portuguese Gambling Regulation and Inspection Service.
Multiple reputable licences show that 888 Casino adheres to gambling laws in various countries, but the extremely low CasinoRank raises reasons for concern. Still, there are plenty of 888 Casino bonuses that many players find too appealing and want to test the casino out themselves.
Below, you can read through our detailed casino review of 888 Casino and see if you should open an account or not.
- E-Wallets 24-48 hours
- Bank Transfers 4-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at 888 Casino
888 Casino has a well-organised banking page where players can find all the information about deposits and withdrawals. However, if you look at our Payments tab, you’ll see all the data directly.
Popular deposit methods are available at the casino, including debit cards and e-wallets, while players can also use QR codes to deposit money into their accounts. The minimum deposit is €10 or equivalent.
Keep in mind that you can’t use some of the deposit methods to withdraw money from the casino. The casino reserves the right to pay out potential winnings larger than €30,000 in monthly instalments. On the other hand, the minimum withdrawal for all payment methods is €10.
Games at 888 Casino
The number of games at 888 Casino has always been admirable. Players can choose between different online slots, while the casino adds new online slots to the website to stay in tune with the gaming trends.
A bunch of table games are available, including different versions of online roulette, blackjack and poker. If you’re looking for instant games, you can choose scratch cards or arcade games such as Aviator or FlyX.
Step inside the live casino lobby for the ultimate casino experience. You can choose between different titles and select the rooms that you like the most. Don’t forget to check 888 Casino exclusives for unique casino games.
Becoming a VIP member of 888 Casino is worth it because other than better bonuses, you can be invited to different events where you can mingle with other players and share your experiences.
888 Casino’s Commitment to Responsible Gambling
Players at 888 Casino can set deposit limits and use features such as taking breaks or self-excluding from the casino. The first thing you can do is a self-assessment test to determine if you have any gambling problems you have to tend to.
Customer Support at 888 Casino
The best way to contact 888 Casino is either via email or live chat. The live chat is available for members online, and you can access it both when you’re logged in and when you're logged out. It’s easier if you’re using an app.
888 Casino has a help centre with some of the most frequently asked questions answered. You can start looking for information there before you proceed to customer service.
Looking at the casino complaint history, the customer support of 888 Casino isn’t tending to players who are experiencing problems with delayed withdrawals. You can always submit a complaint with our AGCS team and we’ll try to resolve it with the casino.
Complaints
Read the complaints other players have left for 888 Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for taking the time to rate us! We are so happy to know you are enjoying your time with us. In regards to the verification and withdrawal queries, please note that: - Emails sent to our Support team will be responded within 48 hours. - Emails sent to the Operations department will be handled within 72 hours. - Withdrawals are processed within three (3) business days from the day they are requested. Based on the payment method, it will take additional days for you to receive it. We will be more than happy to review your account and provide you with specific information about your withdrawal and verification queries. Please send us the username for your 888casino account via private message. Looking forward to hear from you soon. 888 Team
Quite happy with the payout. It's sometimes works sometimes not, depending on time, I guess.
However, something very strange happened during my last chat with representative. I contacted regarding an issue for withdrawal, inquiring the time it would take before the money's paid out, and unintentionally (jokingly) said I sometimes I get a gambling urge, and they closed down my account instantly and sent me a bull***t e-mail about how to stop or intervene with gambling and refused to change their decision. I pleaded the decision, saying I never said seriously I had a gambling problem, the issue I was contacting about was a withdrawal, not a problem with gambling, it was a joke and not intended as serious and stated I never had a record of spending too much or urge to cross my limits or ever felt bad after losing too much. Their response was a stereotypical e-mail, stating that I was not allowed to have an account anymore on any of their casinos and some shit about stopping to gamble because of they misinterpreting my word. I don't recommend this casino, as they don't listen to their customers and have problems with their players. Unfortunately it's a fact, I recommend other ones. Thank you.
Thank you for taking the time to share your feedback with us. Not only is it our mission to provide our members with the most entertaining gambling experience but it is also our duty to help prevent compulsive usage of our gaming products. Like many things, what is enjoyable in moderation can be disastrous in excess. Taken the above into consideration, I trust that you understand why we restricted your account after you made a statement such as, “I sometimes get a gambling urge”. As a Company that promotes Responsible Gaming, we take such comments very seriously and we will make decisions (i.e. restricting your account) in order to protect you as a player. If you would like to discuss this matter further, or have any other questions, please feel free to send us an email with your 888casino username. The address is: [email protected] Sincerely, 888 Team
To be honest, only thing that 888casino does good is taking your money...
None of deposits went wrong.
I didn't like it at the start... But I decided to try it... BIG MISTAKE... Don't even know why I played there....
Deposited about 1000e all together, not even once going over my deposited amount...
Just loss loss loss.. I contacted them to ask them is that normal, or RTP depends on the country I'm playing from...
(considering how it was taking my money without any chance to win, in one moment I was sure players from my country are not allowed to play, so they won't win anything, only loose...)
When I contacted them, they immediately locked my account and banned my access.
I was MAD!!!!
I would like to see some response from them, my nick was Ruki2001 ;)
Thank you for your review. We are very sorry we failed to meet your expectations. Kindly note that the correspondence we received from you contained concerning statements, Responsible Gaming wise. I would like to take this opportunity to highlight that 888 promotes Responsible Gaming. We want to ensure that gambling remains a source of entertainment and as such, we ask our customers to remember these simple pointers: • Be sensible – only gamble what you can afford and are willing to lose. Think about how much you’re spending and track your spending through the site. You can use deposit limits to manage the amount you spend. • Gambling is a game of chance. There are no formulas that guarantee winnings. • Never try to chase your losses. • Check the amounts you spend on a regular basis in the Cashier. We also pride ourselves in providing a fair gaming opportunity for all. Presently, we do offer our services to your country of residence. Kindly note that your country of residence is not a determinant of your luck. We remain available if you have any further questions or concerns. Sincerely, 888 Team
A couple of good slot games. Apart from that there is not a lot I like about 888.casino
Very low win pay out. Short amount of play time for your money. No fun at all. I play a few other casino sites this is the worst site I've used
LLEDSWORD, thank you for taking the time to provide feedback about your experience with us. We are sorry that it did not quite match your expectations. Because we pride ourselves in providing a fair gaming opportunity for all, 888casino is subject to regular monitoring by eCogra, which is a leading independent and internationally accredited testing agency, specializing in the certification of online gaming software and systems. Based on their evaluations, the average percentage payouts of all our games is 96.6%. For a breakdown of the payout percentage of our casino games, please click the link below: https://secure.ecogra.org/certification/31828bd8-d68a-4ac3-aa67-fcfd4aaa26cc Payout Percentage Report If you would like to discuss this matter further, please feel free to send us an email with your 888casino username. Email: [email protected] Sincerely, 888 Team
Not much really although I did receive my bonus instantly
Painfully slow, constantly tripping out mid game, bit boring frankly. There are definitely better sites which I will stick to in future.
We are truly sorry to hear about your dissatisfaction and hope there is something we may do to change this turn of events. Please DM your username so we can locate your account.
They promise 100% bonus for first time players. I deposited £60 and the bonus never materialized.
No live chat so you can forget about trying to resolve the issue quickly.
Needless to say I am not pleased about this site.
I sent them an email a day ago but I have not received an answer yet.
We are really sorry to hear that you are not pleased. Our main goals are to ensure the enjoyment and satisfaction of all our members. Please DM your username and we will be happy to assist.
Nothing
Gives you all the first deposit bonus and free spins then you don't recieve them. Doesn't say anywhere about how to claim them, they show up in rewards but don't activate when you play the selected games. Minimum deposit of 20 is also a joke. Won't be using again
We are truly sorry to hear that you had trouble locating and using your Free Spins. Please DM your username so we can locate your account; we will be happy to provide you with information on how you can use our Free Spins in the future. Thank you for your patience. 888 Team
Nothing.
Absolute joke of a site. Deposited 20 with the promotion £120 freeplay and 20 free spins played through my £20 no problems at all, went to play the spins and free play and guess what none of the inclusive games would load just a blank screen yet other games are loading absolute scam I will be reporting it!!!
I also tried playing on the app, online and on my tablet, clearing cache etc etc all the same not loading.. I then went to contact and no online chat come on really!? So now I’ve emailed them and apparently they will be getting back to me in 48 hrs absolute joke I will be leaving this review every where possible to warn others the worst site I’ve ever been on and I’ve tried loads!! Alexd1davies
Stable and slick gaming experience especially live casino games are nice.
Bait-like bonus promotion - When depositing $200, it said bonus $70 will be credited but it never happened. Funny enough, they have FAQs about why bonus is not credited which means they know this is trap with fine prints.
Hi there, Sorry to hear that you didn't get your bonus. If you send your details to [email protected] then we will look into it right away. Many thanks, 888 Team
I was recently playing on the online Roulette live tables on 22/07/2018 when suddenly each time in a row of 7 everytime I placed my bet and the numbers I had covered landed a message came up stating "Bet Rejected".
I raised this with the support team who was no help at all having to repeat the issue several times - then having the response they know about this issue and it is being looked at whilst crunching over the phone eating which I found very unprofessional. My stakes were approx £250 and my total winnings would have been approx £2500
Despite sending screenshots of all the issues and detailed explanations this was their response:
Following a review of the Live Casino incident, in regards to your bets being rejected, it was found that the incident was caused by a temporary technical issue. Kindly note that your bets were returned immediately to your bankroll. We would like to apologize for the inconvenience caused and wish you the best of luck in our games in the future. If you require any further assistance with this or any other matter, please feel free to contact us.
Kind regards,
Member Support Department
_______
I then emailed back stating I expect the winning to be credited and also at least expect details - there's no sign of the amounts. There's no mention of what bank roll as I have two bank cards on my account. There's also no mention of any relevant information.
I then decided to call the support team which was a waste of time - they were unable to tell me any more than the information on the email - "this is handled by the technical team, and they don't operate on the phones" I then asked well how to gain my information that I require - I was then told email. However as shown above was the quality of the emails.
I have also noticed I now have been blocked and can no longer access my account. I looked into 888Casino and can see they were recently fined for blocking user accounts and customer services issues and I can now see why I want to take the issue further and gain whats rightfully mine (Winnings) however just seems like the company are not taking me serious in the slightest. Each member of the support team I have spoken to have all been unprofessional and have shown no drive to get this issue rectified for me.
Hi there, We are sorry to hear that you have not been satisfied with your experience at 888. Please send your account details to [email protected] so that we can look into your complaint further. We hope to provide with you with a more satisfactory conclusion. Thank you for your continued patience, 888 Team.
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Screenshot
Good interface - unlike everyone else, I have had a good experience with payouts.
Have had no contact from the support. Still need to verify, still need to withdraw. Will test this out on a smaller amount ($360USD) and see how well they process the payment. Not happy the do not have a 24/7 chat support. Will amend rating if they process this fast!