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32Red Casino features a straightforward design, making it easy for users to find their favourite casino games or reach any corner of the website. Whether you want to jump straight to action, contact customer service, or check out the casino’s latest promotions, everything is one click away.
- Phone support
- Responsible gambling tools available
- Multiple reliable licences
- Various offer of casino games
- Multiple country restrictions
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32Red Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About 32Red Casino
32Red Casino has been available since 2002, and it’s one of the longest-running online casinos in the world. Throughout its existence, it has emerged as one of the most trusted casinos on the Internet.
The casino has won multiple industry awards, and it is licensed and regulated by the Gibraltar Regulatory Authority, the UK Gambling Commission, and the Malta Gaming Authority. Although the website may appear outdated compared to some of the new casinos you can explore, it’s straightforward and intuitive.
To learn more about 32Red Casino and what makes it special, you can read our online casino review, where we cover everything from payments to games and responsible gambling tools.
- E-Wallets 0-12 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at 32Red Casino
32Red Casino offers multiple deposit and withdrawal options, all of which are listed in our Payments tab. Some of the methods include wire transfers, PayPal, Visa, MasterCard, Apple Pay and many others. The casino has a banking page on the website where you can find all the details related to payments.
The operator offers a level of protection to its clients through protocols such as 3D Secure for your transactions using Visa, Visa Debit, Electron, MasterCard, and Maestro. The minimum deposits and withdrawals are set at £10, except for bank transfers, where the minimum deposit is £100.
Withdrawals are processed Monday to Friday between 08:00 and 16:00 GMT, excluding holidays. The casino aims to process withdrawals within 24 hours, but card withdrawals may take up to 3 working days. On the other hand, e-wallet withdrawals are almost instant. The casino doesn’t state the maximum withdrawal amount or the maximum win amount.
Games at 32Red Casino
At 32Red Casino, you can enjoy different types of online slots, including new slots, progressive jackpot games, megaways, etc. The casino does a good job of grouping games, while there’s also a search button that allows you to find your favourites instantly.
Speaking of slots, you can also play a demo version before you proceed to pay for real money. Roulette, online blackjack, and other table games are sorted into different categories, making it simpler for you.
If you want to have a real host, enter the live casino game lobby, where you can find over 70 games from several providers.
32Red Casino’s Commitment to Responsible Gambling
32Red Casino is packed with responsible gambling tools. Players can set deposit, loss and time limits to restrict their time at an online casino. You can also take the self-assessment test, and if you answer “Yes” to several questions, you can contact someone for advice. The casino offers links and phone numbers to a bunch of organisations.
Other tools include a reality check, a time-out tool, and self-exclusion. The casino has trained individuals who help players self-exclude from 32Red Casino, so don’t hesitate to contact the casino reps.
The website clearly displays all the information about responsible gambling, indicating that 32Red Casino is doing everything to assist players.
Customer Support at 32Red Casino
Contacting support at 32Red Casino is quite easy. All you have to do is enter the Help Centre and you’ll find the contact form in the bottom right corner. Choose a subject and category, review resources, and proceed to contact options.
You will be displayed a live chat and phone number, or the option to send a message (for specific subjects). The live chat works 24/7, while the phone support is available from 8:00 to 12:00. There are three phone numbers: two for UK residents and one for people living outside the UK.
Complaints
Read the complaints other players have left for 32Red Casino. Learn more about complaints.
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Review this casino
Share your thoughts with other playersTop reviews from our players
I think 32red casino is one of the best online casino which I ever played. Powered by microgaming, this casino already many years providing to players unique and nice service.
I joined 32 red casino few years ago. Since that time I made in this casino a lot of deposits, and also made a lot of withdrawals. Few months ago I ask their support how much my lifetime RTP ( return to player), and i was answered that it is 99.02% which is really great result for such long experience.
Last time i played at 32red casino on last week, I saw 50% bonus on their lobby. Yeah, they giving out bonuses every day, from 10% to 100%. For me there is usually something like 10-30%, but I am still happy with that. So I made my deposit which was 30$ from my Skrill account, but bonus was not credited. I contact live chat, and within a minute they apologize and credit it to me with 45$ on my account I decide to play supe it up game with 0.5 bets, I like this game. I start playing, but scatters just did not want to come, finally when I have only 5$ left and already start think that there is nothing good can happen freespins finally appear, only with 3 scatters, but still good. Unfortunately I won only 15$ and with 25$ I left this game and just go to the dark knight game, and start betting with 0.9 per spin, crazy, yeah, but just a bit risk. Unfortunately no luck, and this time i lost my deposit.
I had a lot of withdrawals from 32red casino, and all of them was paid within 1 hour, but it can also be instant, I can just go to live chat and ask withdrawal to be flushed, and after 1-2 minutes money already on my Skrill account. One of the best online casino, one minus - no weekend payouts. For this I take 1 star, sorry 32red.
My 32Red casino experience was above average! I can start by rating this casino an immediate 9/10.
I was lured in by the fact that the casino had a 10/10 average score on askgamblers.com
I like the idea that it is no-download required type of casino also! I read through some of the reviews regarding 32Red casino prior to actually giving it a shot, and I was amazed that not one eligible issue was found relating this site. (Microgaming software support, of course )
What actually surprised me the most, is their Live Chat. It's absolutely fast, and for once I didn't have to wait longer than a minute to get my response. This is a BIG plus in my book.
I do, however have some issues with their bonuses. Yes, they over your standard bonuses for deposits, but you actually get a clear amount, rather then a percentage bonus to your original deposit. For a minimal 32 Euro deposit, you get an additional 2 euros which was a bit odd, but bearing in mind this is what most gamers would consider an "elite casino " which by all means is absolutely true.
I have to say though, I took a complete shot in the dark by deciding to deposit funds without prior knowledge ( reviews I've read not included ) and for a 32 euro requirement as a deposit, I was not disappointing.
Honestly, this is one of the best casinos I had a chance playing in. Everything from Live Chat, to depositing and withdrawing was quick, efficient and painless.
It's amazing that your e-wallet withdraw methods are under 24 hours wait time, and the actual bank transfer takes MORE time!
Since this casino is Microgaming supported, you have over 500 games to choose from, and I must say I do NOT regret my initial deposit.
Since I rated the casino a 9/10, it would be good to mention I rated everything from site look, efficiency, encountered problems (none ), live chat, deposit/withdrawing , and gaming experience.
I would RECOMMEND you give this casino a go, if you are looking for something top notch!
There is no doubts that 32 Red Casinos is one of the best casinos nowadays. One of the most important things for me when I want to deposit money in some casino and play is cashout time. I have found here at AskGamblers that cashout time for 32 Red takes usually 24 hrs. which is great because for most other casinos 'pending time' is 24 hrs or longer. At 32 Red casino it is 4 - 24 hrs pending time, which means that most likely you may received withdrawal within 24 hrs. Unfortunately, I had no cash out here,but since I play, I made here 2 deposits.
They have very interesting 'welcome bonus' for new players 32 euros and with every 20 euros deposited up to 160 euros. I had little problem to confirm bonus. After I made my first deposit here, bonus wasn't added on my balance. I was waiting for one hour to see if bonus will be added but it wasn't so I contacted their 'live chat support'. They have very good; live chat support, it took just one minute to solve an issue. Live chat is at the same level as the reputation of 32 Red Casino in gaming world, it is fast, friendly and available. The worst thing that can happened to one player is when you have an issue and the support is. Besides 'welcome bonus' this casino offer 'every day bonus' for regular players. Yes, it true, their bonus is from 10 % - 100 %. I like their microgaming software which is in my opinion better then any other software providers because you can choose numerous games, I think they have 500 games .
I would recommend this casino to everyone and I give 10 out of 10 .
First, let me say that 32Red Casino is anything but novice. At first sight, the lobby is not much attractive in my opinion, and perhaps need a small face lift. I sometimes play on the flash version of 32Red and have been frequently disconnected from the lobby due to inactivity. These connections occur in a tight timeframe (2-3 minutes). It’s tiring even frustrating. But anyway, no casino is perfect and 32Red is no exception. However, I have been playing there since 5 years and I can tell that it is the best casino I have come across to date.
Jason and the Golden Fleece slot is absolutely remarkable. It is one of the latest Microgaming release and there are many parts of this slot game that lot layers are going to fall in love with. First, graphics and sounds are very attractive. Besides, this game offers huge number of ways to win on every spin. This is the kind of game you should include in your slot list to play every time you go to a Microgaming powered casino site, and you could give it a try at no risk via their free play guest login. I’m absolutely fan and I think gamblers shouldn't miss it! The support team is friendly and competent. They respond to questions quickly and precisely. Since a few months, 32Red changed the way payouts are handled. In fact, cashout processing is no more available on weekends. Nevertheless, the withdrawal limit is set at $120000 a day! These conditions almost do not exist at online casinos, even though it’s quite rare to withdraw $120000 a day!
The only complaints I've ever seen leveled against 32Red are bonus related. The wagering requirements are much the “norm”, but some players still fail to understand the Terms & Conditions. So make sure you read them carefully before you accept the bonus. I never waited more than 4 hours each time I made a withdrawal via Neteller. Good luck!
32Red Casino i think is one of the best rated casinos on net.
When I was making a little research about this casino all I could find only good words.
They were the 1st Microgaming casino that I have deposit. When I decide to play at this casino that was maybe 7-8 months ago they were giving the same offer as now, if you deposit 20 euros they were giving 32 euros on top of that. So I did download their casino registered and took the bonus of 32 euros so I was playing with 52 euros .
The first game I played was Break the Bank again, well its a little tight game but still if you have patience enough, you could win big on this game. At first I played with 0.90 euros per bet which I lost 9 euros very fast and when I thought I will lose all my money better to lower my bet and then the free spin feature arrived, hit 4 safe features which I got 20 free spins, so from those 20 free spins I manage to make 28 euros, well not so bad, but according to my bet which was 0.90 euros per bet that was not so big winning. I played that game for a while but since my balance was the same, I won something I lost something then I changed the game and start to play Gold Factory slot. From playing Gold Factory slot I did win another 44 euros but that was far from wagering the bonus. Then again I switched the game and played Thunderstruck game, and even with this game didn't win anything only lost it all.
Well have to say maybe it was beginners luck which I didn't had that day.
So far didn't make another deposit there or any of the Microgaming casinos, because I think that is not my type of slots game.
Well maybe some day I will deposit again if I changed my mind about this kind of slot games.
In time I became more and more of a fan of 32Red industry. We can get here the complete package of online gambling portfolio that a player could ask for with very high quality services. Somehow, I experienced 32Red Casino’s downloadable version of Microgaming platform is more stable than some other companies adaptions with way less technical problems. I had some issues with the software elsewhere that really ruined the enjoyment, but here, fortunately it never was a case. The games and the casino itself is a typical Microgaming milieu and I must say I agree with the opinions of what separates them from the others on the market and makes them one of the elite companies is their excellent support team.
My first taste of it was when I placed an all-in bet on a sport event but due to bad weather condition the match was cancelled. I contacted them explaining the circumstances and they were so generous to return my stake back to my player account although they shouldn't have done that per their betting rules. Since then I have been always handled by very professional manner and felt the customer-friendly attitude.
The other thing they excel is withdrawal. They have only a 4hr reverse pending time and not the silly 48h or even more. Though I had no big wins here but my cash out request was always completed to my e-wallet account in just hours. I think it worth to mention their promotions. They always offer several bonuses calculating the different and special needs of their customers. Some of them have very good terms that players just can’t reject.
I think 32Red is the best example how a player want to be treated and what I consider their main strength. I know it from my example, sometimes I played here not because of the Microgaming games (I’m not the biggest admirer of their products) but being in a safe environment and feeling myself very comfortable is priceless.
I have played at 32red casino for a while now and i was losing and losing and i finally won money it was $800 and i was very happy to withdraw that but as a Cheque to Australia. It finally arrived after 1 and a half weeks and i was so happy to take it to my bank to put into my account as i was in need of some money for the week urgently. I took the cheque to the bank and the bank teller told me it's an international cheque and its going to take 28 days to convert the pounds currency to AU Dollars and i got upset at him and i went to see the bank manager and the bank manager said I'm so sorry this is our process for all Australian banks no matter which bank you go to, it's a 28 day process for cheques like this, and i got so Pissed off that i wanted to rip the cheque in half, it looked like a peace of paper and not money. I'm sending money from Australia to my family overseas and even Australian cheque overseas they receive the money in around 5 days max, what is this 32red company? there taking our money instantly from our credit cards in 1 second and when we withdraw as a cheque there giving our money in 1 month? I don't think I'll be playing this casino any more i don't like there withdraw system it's horrible and made me sick. I'm just warning you Australian players that this is the service you will get if you withdraw as a cheque and also it might take that long to if you withdraw as credit card as i called up 32red on the phone and they said around 15 days for credit card withdraw, i don't agree with this and i don't like this system, they are based in London and they are very slow to send money to Australia, I'm warning any Aussies on here please beware when you play at 32red otherwise you will have problems when you withdraw, I'm still waiting for 28 days for my money to go in my account and it looks like i won a million dollars and I'm waiting for 1 month for the money, it's very funny sorry to say.
I have played at casino's like Jackpot City, All Slots and Spin Palace and they are fantastic at withdrawing my money to me, they send the cheque quick and as an Australia bank cheque and in 3 working days i receive my money but 32red send there money through there London based bank which makes it bad news for any one trying to withdraw from another country. I'm not sure if similar experience will happen for other countries but all i'm saying is beware before you withdraw and make sure you ask them questions properly or just find a better casino software like Jackpot City, All Slots or Spin Palace who I've never had issues with.
Thanks for reading.
32red casino is placed in special list of casinos in my list as one of the most safest and cool. I will try to describe you why i place it there from my personal experience there:
1) Unique support. Yes, i think 32red casino have a unique support. Any time of the day if you answer them about anything, you will get help. I never have any bad experience in live chat, never they leave me with bad feeling or unhelped. Absolutely cool.
2) Bonuses. They give nice welcome bonus 32$ bonus for every 20$ deposited, this is nice offer, but moreover they offer deposit bonuses every day. Every single day i open 32red casino in lobby i see deposit bonus. From 10%-100%. For such great and big casino it is a very nice thing.
3) Withdrawals are fast. They process withdrawals really fast, you can also ask to flush you withdrawal in live chat, and get it in few minutes. I had few withdrawals that come to my skrill account in about 3 minutes, this is really cool. But bad thing that not so long ago they stop process withdrawals on weekends, i do not know why they made such decision, but from this time i am trying on weekedns play at any other casinos, because i do not want to wait business day to get paid.
4) Software running ok, never any lags, all work as it should work.
What i want to say, this is that other microgaming casinos should see on 32red and do their business like they do, because this is top-1 microgaming casino for me, and i preffer it much more than other microgaming casino which i should download.
Thats all, thanks for reading my review about 32red casino, now i will give them my marks:
Support: A+++
Withdrawals: A ( if they start to pay on weekends it will be A+++)
Bonuses: A+++
Games selection: B
32Red is one of my favorite online casinos and for a very good reason. Not only do they have an excellent name in the industry, but they also make sure that reputation shows through their bonus offers, promotions, games, software and customer service.
I've joined 32Red 1,5 year ago and could count on a very lucrative welcome bonus. A 20 euro deposit was good for a welcome bonus of 32 euros. They have both - a download and flash casino with more than 400 games in total. Unfortunately the flash version has too many occasions where the connection just gets lost, I think they could do a better job there. The whole Microgaming suite is available through their download version. The games I play the most have been Immortal Romance, Playboy, The Dark Knight, The Finer Reels of Life, Throne of Egypt, Bust the Bank and Break da Bank Again.
These slots offered me countless big wins with only a small bet. Sometimes I've been lucky and foremost smart enough to cash out. 32Red used to process cash outs twice a day from Monday to Sunday 9AM and 4 AM. Unfortunately they changed this to skipping the weekend, so now it's only Monday to Friday.
They also have an excellent poker platform with a considerable amount of players, which is a shared MPN (Microgaming Poker Network) Skin with players from other sites. There they also have very decent bonus offers and leader-board promotions. I've played a lot of poker there and I think I'm a few hundred euros ahead overall.
Their live casino platform is one with games like baccarat, roulette and blackjack. Unfortunately I've seen better live casino platforms. The cards at blackjack for instance are ridiculous big and the experience could just be a little bit better. I would prefer the studio from Evolution Gaming instead.
If you like sports betting, then those available as well with basically one of the highest quotations in the industry. The betting options are limited though compared to other big sportsbooks like Bwin, William Hill and Unibet.
What makes 32Red stand out from the rest is their excellent customer service and their pro-player policy.
They have outstanding promotions on regular basis and award their players who play very frequently many times with free chip bonuses. The other good thing is that their wagering requirements are just 30x bonus, which is very feasible to have a nice win every now and then. I would recommend 32Red to everyone who is looking for a good casino. The final verdict: 8,5/10
Bonuses and promotions: 9/10
Software and games: 8/10
Deposits/withdrawals: 8,5/10
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Probably the best casino site you will ever see in your life. They have a micro gaming platform and a huge selection of games . You can check about this casino site anywhere on the internet and you will always hear good words and they have been established since 2002 and still they are on top I guess that says it all. They have all of my favorite slots like dark knight rises, Avalon and immortal romance etc. Even after so many years their return to player is going stronger than ever.
When I had joined this casino site they had a match up bonus and it was credited to my account just after I deposited my money. I played almost all my slots with 0.5 bet size because I like to start small and gradually increase the size of my bet. They have the fastest withdrawal you will ever see anywhere in this industry. I got my deposit into my Neteller in just a couple of hours and I was thinking that they would at least take a day.
Their support is very nice and live chat replies back to you in a fraction and I was shocked to see this because they take some time but with this one they replied and I ask fir withdrawal and got that within an hour as well. What more does one wan from a casino?
I do not really play poker in casinos because I play it on independent poker rooms because they are any day better than this but this casino site has the best poker and table games ever and I won 30 euros in half a day. You cannot question their return to player because that is something I have experiences and it is absolutely fantastic. I would definitely rate them 10 out of 10 because they are just perfect.