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32Red Casino features a straightforward design, making it easy for users to find their favourite casino games or reach any corner of the website. Whether you want to jump straight to action, contact customer service, or check out the casino’s latest promotions, everything is one click away.
- Phone support
- Responsible gambling tools available
- Multiple reliable licences
- Various offer of casino games
- Multiple country restrictions
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32Red Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About 32Red Casino
32Red Casino has been available since 2002, and it’s one of the longest-running online casinos in the world. Throughout its existence, it has emerged as one of the most trusted casinos on the Internet.
The casino has won multiple industry awards, and it is licensed and regulated by the Gibraltar Regulatory Authority, the UK Gambling Commission, and the Malta Gaming Authority. Although the website may appear outdated compared to some of the new casinos you can explore, it’s straightforward and intuitive.
To learn more about 32Red Casino and what makes it special, you can read our online casino review, where we cover everything from payments to games and responsible gambling tools.
- E-Wallets 0-12 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at 32Red Casino
32Red Casino offers multiple deposit and withdrawal options, all of which are listed in our Payments tab. Some of the methods include wire transfers, PayPal, Visa, MasterCard, Apple Pay and many others. The casino has a banking page on the website where you can find all the details related to payments.
The operator offers a level of protection to its clients through protocols such as 3D Secure for your transactions using Visa, Visa Debit, Electron, MasterCard, and Maestro. The minimum deposits and withdrawals are set at £10, except for bank transfers, where the minimum deposit is £100.
Withdrawals are processed Monday to Friday between 08:00 and 16:00 GMT, excluding holidays. The casino aims to process withdrawals within 24 hours, but card withdrawals may take up to 3 working days. On the other hand, e-wallet withdrawals are almost instant. The casino doesn’t state the maximum withdrawal amount or the maximum win amount.
Games at 32Red Casino
At 32Red Casino, you can enjoy different types of online slots, including new slots, progressive jackpot games, megaways, etc. The casino does a good job of grouping games, while there’s also a search button that allows you to find your favourites instantly.
Speaking of slots, you can also play a demo version before you proceed to pay for real money. Roulette, online blackjack, and other table games are sorted into different categories, making it simpler for you.
If you want to have a real host, enter the live casino game lobby, where you can find over 70 games from several providers.
32Red Casino’s Commitment to Responsible Gambling
32Red Casino is packed with responsible gambling tools. Players can set deposit, loss and time limits to restrict their time at an online casino. You can also take the self-assessment test, and if you answer “Yes” to several questions, you can contact someone for advice. The casino offers links and phone numbers to a bunch of organisations.
Other tools include a reality check, a time-out tool, and self-exclusion. The casino has trained individuals who help players self-exclude from 32Red Casino, so don’t hesitate to contact the casino reps.
The website clearly displays all the information about responsible gambling, indicating that 32Red Casino is doing everything to assist players.
Customer Support at 32Red Casino
Contacting support at 32Red Casino is quite easy. All you have to do is enter the Help Centre and you’ll find the contact form in the bottom right corner. Choose a subject and category, review resources, and proceed to contact options.
You will be displayed a live chat and phone number, or the option to send a message (for specific subjects). The live chat works 24/7, while the phone support is available from 8:00 to 12:00. There are three phone numbers: two for UK residents and one for people living outside the UK.
Complaints
Read the complaints other players have left for 32Red Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
I had to update my Adobe Flash player to play on the 32 red casino. It is the best casino on the AG site and have a good rating. They have the micro gaming portal on their casino which is also the best or may be one of the best. I played on their instant play mode. MG has the biggest collection of games and the games also have good payouts which is why i do not really ignore casinos from the MG portal. I was getting a general error thing in the beginning and it took a lot of time for it to work properly and so that i could register but eventually it all was solved. MG sites are very different from the casinos from other portals. The connecting to server thing takes a lot of time or i can also be my fault because i run a lot of thing on internet at once.
I sent 40$ from Skrill account and then spoke to the support regarding the offers on deposit. And they gave me a 100% bonus for that. And i started with the games. I opened your lucky day slots. My first hit was the 10 with K and it got me 0.50$. I was on the lowest bet per spin because with real money i do not have the instincts to play like a big roller. Then got sack of dollars with 9 and this one got me 0.50$. I left this game with a loss of 2$ because most of the spins went for 0 which was deducting from my balance. After this one I opened Phantom cash slot and was betting the lowest only as i was in loss already. Got the green guy with cap with 9 and it got me $ and hit thing one a couple of times. Not a lot of action here too but yet better than the previous one.
Played a lot of slots like magic charms and break away. After playing like 6 or 7 games i was in a profit of 25$. Thanks to phantom cash slot which paid me a lot of money. Then played roulette and earned around 15$ from this game also . And i had never seen so many games from the table games section ever before on any casino. I left this casino with a profit of 90$ and withdrew the money and completed all the formalities to be done for hat and got the money in my e-wallets in less than 24 hours.
Very nice casino and with a very very big collection of games and now i know why this one is the best. Thumbs up.
Casino 32red offer 10 no deposit bonus which can be used to play Micrograming games. They give u the option of downloading their software or u can choose instant play which i prefer.
Another good thing about this site is that they offer bingo which i really like but because the site is so popular, the chances of winning are not very high... for me anyway.
It didn't take me long to loose the free 10 playing mega moolah but i cant complain coz its an easy 10 free :)
I registered at this site a few years back wen I 1st started playing online and at that time Netent wasn't yet established so I deposited and played there quite often.
32 red casino is another site where I dun ave much luck on the slots so I have never been able to cashout... a reason for this may be because at that time the only slots I played were mega moolah, the mermaids slot game which I cant think of the name and tomb raider.
Since I started playing at casinos again this year I haven't deposited again at 32red casino coz they only offer Micrograming and even though its one of my favorite gaming software after Netent software, it isn't enough for me to want to deposit my money coz there's plenty of other Micrograming sites that are offering new players no deposit cash bonuses which I have and will take advantage of 1st before depositing.
Because I haven't deposited at this casino in quite a long time, I dont get any offers for free spins. I cant even play in the free bingo room for depositors coz I need to have made a deposit within the month to be able to qualify for the free games which is a bummer.
Casino 32red offer 10 no deposit bonus which can be used to play Micrograming games. They give u the option of downloading their software or u can choose instant play which I prefer.
It didn't take me long to loose the 10 free playing mega moolah but I cant complain coz its an easy 10 free :)
i decided not to deposit at 32red coz they only offer Micrograming and even though its one of my favorite gaming software after Netent software, it wasn't enough for me to want to deposit my money coz there's plenty of other Micrograming sites that are offering new players no deposit cash bonuses which I have and will take advantage of 1st.
About two weeks ago I was going on a little trip so I searched for casinos that can be played on mobile device. I've also heard great things about 32red casino and it has 10 stars on askgamblers forum so I knew I wouldn't be disappointed and signed up.
They have a quiet interesting bonus-for each 20$ you get 32$, so I made a 40$ deposit and started to play with 64 $.
I started with Agent Jane Blonde slot (obviously I liked the name of the game as I'm blondie) I placed 0.90$ per bet and after played it for a while,hoping to get a good winning, but after 25 empty spins I gave up, and started to play Avalon with 0.60$ bets. Well this slot was more successful, however, after playing about 40 spins, my winnings were approx. half of my bets so I quit.
After that I spent my time at Centre court and Thunderstruck slots. I don't know maybe it just wasn't my lucky day but somehow I kept losing and when my balance reached 5$ I decided to at least spend them at Aces and Faces game,since it was the most casino holdem alike game. With minimum 1.25$ bets I won a few times and my maximum winning was 2.50 so after about 5 minutes I ended up having a zero in my account.
Overall I enjoyed my experience at 32Red casino, I really liked the casino mobile version and the games and the variety of them as well. Their customer service I would rate very highly too. While I was playing Avalon, my mobile device logged and it showed that I had made 5 empty spins, while my mobile was broke down, so I contacted their support, explained my situation and they transferred me back money from bets that I didn't make.
Even though I haven't withdrawn from them I do recommend this casino and it's trustful and easy to use on your mobile devices.
Ah this is one of my most favorite casinos out there. They offer $10 no deposit bonus so you can play for real with no obligations at all. It pretty simple, if you don’t like it, leave and move on. If you do, go ahead and deposit to play more. They offer many games so you never run out of choices. Awesome customer support too!
The only bad thing I can say about the casino is their website. It’s too red, it hurts my eyes.
Why did I choose this casino? I can't say exactly but it is one of the first casinos I found here at the AskGamblers list of casinos. It was a few years ago but i didn't play here often, except for some slot tournaments with free entry. After some time since I joined this casino I decided to make a deposit here and take their new players welcome bonus. The reason I did that were the many positive comments about this casino that i found here at AskGamblers.
The welcome bonus they offer is quite interesting 32 euros for every 20 euros deposited. I made a 40 euros deposit and got 64 euros from the casino so I started playing with 104 euros on my account. Even though it was a long time ago I remember that in one moment I had over 200 euros on my account but I was still very far from meeting the wagering demands. I metthe wager after some really big wins in the age of discovery slot. I't a very fun slot game but I think it needs a free spins bonus round to make it even more interesting.
Later on I tried to make a deposit once more using my credit card and I deposited 50 euros. Again I had a good start and in one moment I had about 270 euros on my account but eventually lost all of my money. The third time I played here I won about 60 euros on some microgaming tournament and again lost everything here playing slots and poker games.
I found out in the gaming sites and forums that this is a good casino and that all withdrawals were fast usually within 24 hours but unfortunately didn't have the chance to see that for myself. Still I am absolutely sure that I will come back here and try again. Who knows maybe I will have more luck and make a withdrawal here at 32 Red.
Game selection, customer service, stance on responsible gaming. Basically the poker stars of online gaming.
Pay outs. U will not win anything here if u deposit a lot of money.
I put in over 50k in one month. Never cash out a penny.
Quality comes with a price tag. Our money.
There are so many other better casinos. Odd matrix casinos are so much better in payouts. anyone who plays would see a difference.
I would not play here if I were you.
32red casino does not has slow cashouts and poor customer supports as other online casinos. The way there payouts are handled are bit more quicker than other online casinos. I am really impressed by the kind of customer support service in 32red casino, the live chat support and small period support response is remarkable. They have friendly team support and back hand staff which accept players from any country. It offers support by instant messages, email, telephone, skype. 32redcasino is licensed by Gibraltar which has high standards of regulation of online gambling in the world. 32red casino is best in terms of fairness in its games. It has many withdrawal and deposit options such as neteller, visa, mastercard, Pay Pal, moneybrookers. It also ensures the withdrawal within 24 hours.
As on my experiences playing online casino I have found 32red casino better than other casinos and if you are a regular player you will be rewarded from time to time with loyalty gifts. They are also may timely offers and bonuses available on the site. They have wide range of games and keep introducing latest games as soon as they are launched in the market. The microgaming software of these online games is very smooth and pleasing. The games have good animation and fluid animations. More than 450 games are available on 32red casino including plenty of games on blackjack, poker, roulette and baccarat. There are many progressive jackpot games available along with number of slot tournaments. Progressive jackpot games are not subjected to withdrawal limits, and they are already sky high.
My response to playing on 32red casino is just awesome. It does a well job as online casino and presenting itself as safe, stable and pleasant platform for gamblers to play. I had a amazing experience to play in 32red casino.
32Red Casino is a gem casino in casino web which is licensed by the Government of Gibraltar. Its red theme matched with its name gives it an attractive look. 32Red Plc is a member of GBGA (The Gibraltar Betting and Gaming Association). By listing on The London Stock Exchange In September 2005, it declared its position as the UK's premier online gaming company.
The first time I played, I deposited £100 and got £160 extra, as they give £32 extra on every £20 deposit as welcome bonus. I’m a video slot lover and they really have huge selections of video slots which includes Major Millions, Cash Splash, Mermaids Millions, My Slot, Mega Moolah Summertime, Fat lady Sings, Your Lucky Day and many more. I decided to give a try to Thunderstruck Slot which was 5-reel, 9 payline online slots. I kept an eye for Thor because if his symbol strikes then my winnings were supposed to be multiplied and it also serves as Thunderstruck's wild symbol but no luck
Then spent all money playing Thunderstruck slot. Later I decided to review their website for all kinds of promotional and bonus offers they are currently running. They have an exclusive reward program for VIP Players to offer special promotions, additional loyalty points, customized playthrough requirements, gifts and exclusive offers.
Download and instant play option is available for PC users. It supports Windows & MAC platform. Mobile version is also available to play for Android and iPhone based casino lovers. I would recommend you to give a try to their mobile version because I found their look and feel very attractive.
32Red Casino is gained the top rank by customer service quality audit. So their customer supports is at its best here. You can get them by 24/7.They give much importance to every player in their casino, for your issue related to cashing your points or money or making deposit, you will get them very supportive here.
There are plenty types of games in number, using micro gaming software. It released all the new trendy games too. Huge option for playing games here would might have puzzled you, So I would suggest go free play for getting familiar with the features.
I would rather rate it 8/10 in total.
Specially for their Supportive Staff =10/10
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I'm a fervent supporter of 32red casino, they have proved themselves to be trustworthy and fair over many years, as well as offering great games from Microgaming - perhaps the best developer of online casino games on the market today.
Nevertheless, it is difficult to ignore the fact that recently casinos have begun to adopt a more provider-independent model, and brands such as Guts, BetAt and Redbet now offer these fantastic Microgaming slot machines alongside those from many other trusted and worthy brands such as NextGen, NetEnt, and Genesis.
This new era must surely create a major worry for casinos such as 32red, who have decided to stick to the Microgaming "Viper" platform exclusively - I for one certainly do appreciate the fact that 32red still offer a "Download" casino, which offers faster performance, better graphics, and an all-round better experienced compared to the fast-growing armada of browser-only casinos now establishing themselves.
In such an environment, 32red has to emphasize the quality and advantages of their offering in terms of their bonuses and promotions, quality of support, and finance department. I don't think there is any question that in regard to these key areas, 32red have done well to separate themselves from their competitors, and most still regard them as being far and away the best choice of Microgaming-only casino.
As a new player, you an expect a very warm welcome indeed - you will receive a bonus of 320 percent up to £50 on your first deposit - effectively £32 for every £10 you choose deposit, up to a maximum of £210 of playable funds in return for a £50 deposit. Your bonus funds will be subject to a 30x rollover requirement on the bonus only - very reasonable, and new players stand a decent chance of walking away from this offer in profit.
After this, 32red continue to offer daily bonuses from 10-100 percent, with a standard 30x bonus amount wagering requirement. I don't know of any Microgaming casino with a download client who offers a better promotions regime.
As for their customer support, they are excellent. Fast response times are a given, and these guys seem to genuinely care that you enjoy your time playing at the casino. It's a world away from that offered by some of the shadier offshore casinos.
One particular problem I have had with this casino recently has been their decision to stop weekend withdrawals - if you use Skrill or Neteller, you used to be able to receive your payment over the weekend in a matter of hours, just as in the week. Now, you will have to wait until Monday to receive your payment.
Also, they have implemented a mandatory 24 hour pending period where your withdrawal will be kept in the "reversible" state -if you wish, you may contact support and request that they flush your withdrawal, after which it will be processed as soon as possible - not a bad compromise I must say, compared to those casinos who INSIST your withdrawal must be held as reversible for a fixed period of time, but it is still somewhat annoying to have to request this flushing after every withdrawal in order to receive your money in the quickest possible time.