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Many players express frustration with the withdrawal process, citing delays and lack of clear communication from customer support. Additionally, some users report issues with bonuses and promotional offers, feeling that they are not as rewarding as expected.
Top Reviews From Our Players
I used their service, withdrawal was fast (2 business days), account verification was fast as well within few minutes. Everything else is good.
The chat is not very professional, they could perform better.
Nothing about this casino is valid. DO NOT GAMBLE HERE
DO NOT GAMBLE HERE!!!! You will NEVER get your winnings. NO customer service. Always making excuses why your withdrawal doesnt happen. Different stories everytime you try to withdraw. Asking for more and more identification even though it has been accepted previously. Should be blacklisted.
Lots of slots to choose from. Good selection of providers
Terrible customer service (online and via email). Terrible withdrawal process which denies withdrawal to certain types of payment methods despite accepting those for payment. Very slow payout - was told that a payout back to a credit card takes 7 days. Other casinos do it in hours.
I like the color of the website the aqua blue is appealing, read a review on a clear paid off-site high reviews..other than that! HIGH
Bonus system does not work, no bonus redeemed.
Live chat? no such thing.
Emailed them about the bonus, still no reply.
Played a few familiar slots, No Go RTP at all let's say 67%
Last but not least, slot I played previously on my return to playing the slot. Could not find it under providers search, so had to find it via scrolling the whole list of slots...Strange don't you think? lol
Good luck
There are many different slotmachines, from a lot of providers.
They will not pay any second deposit bonus, not even if the saldo is 0.3 Usd, they claim the first depositbonus is still valid, and has to be fulfilled, where every other casino has that in their t&c, that bonus is not valid anymore, if saldo goes under 1.
Be aware that no matter how many times you deposit, no further bonus will be credited before you have played the first all the way through.
There are ALOT of games to play I managed to win a little amount of money on the site. Hopefully they can verify my account a little faster.. Overall a nice casino
When you verify your account you can not play any game with real money during the verification time.
Also the want a selfie picture with my passport and also with the email conversation with them all togheter.
Seems like they are alittle slow with emailing back also....Hopefully they can fix some of these issues
Now...This is more like it! Registered and verified account straight away. . Deposited €50 in total, got up to 150 and decided to cash out to test withdrawal speed. Within 15 mins money hit my Neteller account!Was actually super shocked!Was expecting the usual...cash out has been rejected cos of blah blah blah.
They have all the games I like and easy to navigate!
They've just earnt themselves a loyal customer!
Website looks a bit old fashioned but easy to navigate.
Nice casino with lot of games. You can play with your own money or bonus money. I deposit 50 euro and cash out 500 euro about 3 minutes. Very fast withdraw. Takes about 10 minutes.
You can only withdraw the money with what you deposit.
No support whatsoever. Their Livechat support is never online (even tho the t&c claim it would be 24/7/365) and they don’t respond on emails nor when you try to contact them via the contact form. No responsible gambling section and you get totally ignored if you want to self excluded. Please! Do not play at this casino. Ever.
Good games available, can't think of anything else good to say about them. BAD.
The bonus rules are really bad and seem a bit scammy to me. Played with the bonus, won about 100euros, when the wagering had been done the bonus was reset to the original bonus amount: 12.20euros. So I spent 2-3hours wagering this absurdly low amount of money. DO NOT PLAY ON THIS CASINO! The live support is also really rude and doesn't really try to resolve your issues. If I could go back in time, I wouldn't have deposited on this unprofessional casino.
Worst casino ever.
This the worst casino I ever have played. They give incorrect info for withdrawal amount before you register and before deposit. Before deposit the minimum is 1$ or 1euro. I made deposit and when I tried to withdraw 10 euro (just to check is this the true) the minimum amount which was required was - 100 euro :) I contacted with their live chat and asked for this , the answer was " hold on" and after 5 minutes waiting without any answer the cast was offline.
Another problem:
When I started to play live casino fro every 10 stake one stake was with this message (bet failed, error 114). The casino did not accept the stake with this error, but when refreshed my balance I saw that they get out this amount from my money. So, I can not play because of the error, but the casino getting the money, nice :)
Summary :
I do not recommended this casino. Very bad support. Incorrect info. They cheat.
I came here to share my experience, I am not doing that so often but 22bet I really enjoy.
Great service and very friendly support. I contacted them about my issue that was my personal fault but support guys helped me to solve it and gave me spins, is't it an awesome service?!
Website is working fast, games loading quickly- fast transactions. Haven't had any problems.
22bet have a lot of providers a lot of games, many sports
Would be nice to have support by phone, call center or something. It would be more easy and faster.
Thank you guys! I really advise sport fans to use the website.
Huge variety of different games.
Big thank you for support, very helpful.
While you are waiting results you can play games this is cool.
I love it.
So many payment systems AWESOME
The ones who have problems can ask help, don't understand these people. Live chat will always help.
I cannot give any credit to this casino. There is not a single good thing about this casino.
Curacao license
Unable to close account, even when account is verified. They keep insisting documents to be able to close account. Every proper casino should offer player option to manage own account. To set limits and to be able to self-exclude.
Nothing to like about this site as I was never able to make a deposit.
After a deposit attempt said successful and the funds were not credited to my account I opened their "live help" and was connected with "Emily" 18 minutes after Hello how may I help you, I received no further response to my inquiry. So I logged out and back in tried to deposit again and the same problem I opened "live help" again was connected with "Emily" again asked my question again and was told Please, hold on after 35 minutes of nothing I asked what was going on and was told Thank you, wish you all the best.
So I "tried" to send an email through their contact us section only to not have anything happen when I clicked the Send button. I would agree with ASOP's review stay away from this casino!!!
Good selection of games, and they "worked" ok. At least good payout when I played with bonus money, but with real money.
The worst first deposit bonus I have ever seen. I got a 122% bonus and deposit 2000. (bonus 2440).
I played this for almost 8 hours and had around 20000 when the wagering was done. Then they added 2440 to my cash balance and took the rest away.
Do for their bonus my max win would be 2440 that is by far the worst 1. deposit bonus you will get on any casino site.
After this I wanted to close my account because I will never again use a site that I feel "tricked" my. But then they stated that I had to send in documents to get my site closed !! l
oh really ?? :-)
good luck with your site, you will need it. And for the rest - stay away !
Players appreciate the fast payouts and reliable customer support, often highlighting the helpfulness of VIP managers. The user-friendly interface and variety of betting options also contribute to a positive experience.