
21.com Casino
- Top-tier software providers
- Live chat available 24/7
- Mobile friendly design
- Easy to use games lobby
- A number of restricted countries
21.com Casino is an online casino where members can relax and enjoy games from numerous major providers like NetEnt, Microgaming, Quickspin, Elk Studios, Pragmatic Play, Push Gaming and Betsoft. The site boasts plenty of different games ranging from slots and table games to video pokers and players can also access the casino in several languages which includes English, Finnish and German. Members can log in and play instantly through a web browser or they can use the mobile casino. 21.com Casino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which includes but is not limited to residents from Australia, Argentina, Bosnia and Herzegovina, the Netherlands, Cuba, Denmark, Morocco and the United States of America. The full list of restricted countries can be found under the ‘More casino details’ tab.
Virtual Games
Players looking to try some video slots can head to the games lobby where they’ll have access to a range of titles from the likes of NetEnt, Microgaming, Quickspin, Betsoft and other well-known providers. Each game can be easily identified by its provider but if players want to find their favourite games quicker they can take advantage of the in-built search engine. Titles here include the Starburst Slot, Immortal Romance Slot, Jade Butterfly Slot, Book of Dead Slot, Wild Toro Slot and Bridesmaids Slot.
Those who prefer placing their bets on some table games can also enjoy a small selection here. These include variants of blackjack and roulette which includes Atlantic City Blackjack, American Roulette and Multi-hand Blackjack. Other table games include Baccarat.
Multi-hand video pokers can also be found in the casino lobby where players can enjoy games like Jacks or Better, Bonus Deluxe Poker and Deuces Wild.
Live Casino
21.com Casino also features a live casino section where players can try various alternatives including Live Roulette and Live Blackjack.
Mobile Gaming
Those who prefer gaming on the go for even more convenience can still play at the casino using their smartphone and tablet devices. Games are optimized to use anytime, anywhere and can be reached through a compatible mobile browser.
Support
Anyone who needs help and assistance at the casino can speak to their friendly customer support agents. The fastest way to get answers is by using the casinos live chat facility which is open from 24/7. Players can also reach support for additional help through email or can use the casinos online contact form.
Security and Fairness
When it comes to security the casino uses a high level of secure connection which is verified by Comodo Limited. This ensure players personal and financial transactions are always kept secure and encrypted.
They also use a random number generator, so members can play with confidence knowing the games have fair and random outcomes.
Recommended by experts
Player Reviews

I love the games they have and you get emails everyday with a new promotion which I play often! If you deposit during the week you get 21 free spins on Saturday and 21 free spins on Sunday.
I've played this site for a long time but about a week and a half ago I got a popup telling me I had to verify my account and offered me 100 free spins for doing it. Usually there's a popup offering 20 free spins for verification but for 100 free spins...sure I'll send in my info.
It says 72hrs max for verification, well I did it Feb 20th and it's Mar 2nd today. I've sent several messages through their site and have not heard back at all, not even a message saying they've received my message. I'm not even trying to withdrawal at the moment just trying to get the 100 free spins that was offered.
Like I said I love the promotions they offer, but the support they offer .....!

The design of the pages, images and layout is very nice. Good collection of games and providers. Deposit went very fast. Would love to play here more but if the transaction and verify process is so slow i don't want to deposit extra because i don't know i get verified eventually.
Verification take ages still pending couple of days. You can register and deposit as much as you want, but withdraw no. They say verification can take up to a week, how hard is it to check a passport and energy bill?
Very slow withdrawals, also read that in other reviews. This is really bad.

The layout of the site is very nice!!
You have video slots what I like to play to.
The money is on your account very fast so the deposit methods are good.
I read comments from months ago. A lot of people complaining about the withdraw pending time from 72h. The casino reply that they are working on it to make it faster! How much time do they need to fix this?
They send me an email when I have to verrified my email adress in the email was written about fast withdraws fast is for me 1 - 2 hours and not up to 72 hours. This is misleading the costumer.
Also the responsible gaming area is bad.
You have much better casino's. This casino is a no go for me.

Design, games available, amacing bonuses, Fun games, fast deposit and pretty fast withdrawl. One of my favorites, but does have a little way to go with custem service
Only thing I don't like is waiting time on service, and that the chat button is placed on a bad spot covering some games where you need to see screen.
They are also slower on withdrawel then sisterpage

I like All the games. There are A lot of slot machines that I really like. Quick money on your account. Every day you get a message that there is a bonus available.
Client support, they never help you. The only thing you hear is we'll get back with you or I wait for an answer I will send you an email and unfortunately they never do😏. The whitdrawal process is also disappointing I cashed out €1500, 4 days ago and the money is gone and nobody can tell me where is it but i still don’t have it on my bank account. I play a lot af casinos and I never experience this before. One thing I know, I will never play here again!!

Design of the website 21.com is very good. Every game you can think of is offered to the player. The also offering Live casino options like blackjack, roulette etc. That's the future if you ask me.
Deposit options are good and very fast.
The live support get's a + as well. Sometimes you have to wait for 10+ minutes but they are really helpful and kind.
The live blackjack tables can use an extension in numbers. Now they are offering 5 tables and that causes a lot of waiting time to get a place at the table and only 2 tables are for the low bidders (€10,- per round). I hope this will be more soon.
The withdrawal time is really slow (still waiting from a withdrawal from last week, 07-05) and not one e-mail from support that they need some documents to approve my withdrawal.
After some days I contacted support by myself and then I got the request that I need to upload some documents. That's not how it suppose to go. But that's mine opinion I guess.

I actually liked everything about this site. I have been playing online games for years now and to be honest, I have never ever come close to winning enough to even think about a withdrawal.
However I did win here enough to withdraw $400 dollars and this makes me very happy, especially with what's going on with this Pandemic and there being no work right now. That every extra dollar will help big time.
I honestly can't say that I have any dislikes so I am a happy camper today. I have played many other online sites and this one for me had to be the best experience yet by far.

User interface is great! It's fast and without any lags.
You have soo good choice of games, that is amazing.
Deposit is done within few minutes.
Very rich deposit methods.
And the welcome bonuses were great! And also they are always available bonuses to collect.
Very long waiting time for live support. From 5-30 minutes.
Incredibly long withdraw time. Around 72h.
I have requested my withdrawal over Skrill about 48h ago and still waiting. I did ask live support if they need some ID documents to speed up process, but there wasn't any response needing ID verification.
You must fix those withdraw times!

The design of the website 21.com is fantastic. A lot of slot games, very extensive range! Nice catalog. Lot's of deposit methods. Very quick sign up.
Enormously slow chat ( 7-8 people in line before you )
Very slow verification ( have to wait for days )
Very slow withdrawal time ( and no email confirmation of withdrawals )

Lots of games from most providers.
Live Chat is pretty fast. You have to wait like 5 minutes.
Interesting bonuses.
The website is easy to use and a good overview also by mobile.
Hi there,
I got to say I feel kinda played in losing my balance..
I got up to 2000 euro and tried a lot of times to withdraw that balance. Most of them I tried via trustly, that's also the way I deposited and every time the withdraw failed. I've also tried via skrill but also that was declined.
I know its hard to not cancel your withdraw and keep playing, trying to get more money. So what I did was setting a loss limit to 10 euro per month. Somehow that never worked until now when I barely have a balance. Why didn't that work when i was @ 2000 euro. I've also blocked my account for 24 hours so I couldn't cancel my withdraw. Seemed like a good idea to me. When I came back 24 hours later I see my withdraw got cancelled again and my balance was back again. I have had multiple contacts via live chat which all said I would get emailed by the payment team. Never happened as well.
So I got frustrated and started spending the balance. Till the point I got to 270 euro left and decided to at least withdraw that. To my surprise that 270 euro is on my bank account within 24 hours.
I really feel ripped off here..Why didn't that happen when i had 2k balance?

Gave 21.com after discussions with their great support team from my previous review, was just unlucky last time, these guys a great and very legit play there with confidence, excellent support, great interface and game selection and fast cashout
Nothing actually they have everything and they want to keep their players happy. They came back to me after my last review and had good answers. I trust them 100%

Very extensive selection of games. User friendly site and overall good performance. A lot of promotions with freespins. Always received money not always within 48 hours. I was able to cash out a certain amount without verification. Live chat is available and helpful.
21 was my favourite casino before they implemented a few changes last year and a negative experience with customer support about verification. A fee on certain deposit- and withdrawal methods and increasing the minimum withdrawal limit for example. Verification took about a week and had to deliver the requested documents twice. In the current age this is absolutely not done because the information is privacy invading.
Overall I think it's still a nice casino but due to the above reasons and experience I prefer other sites who are also paying out faster. I would rate this casino 2 stars more a year ago.

Excellent services, good gambling and fast withdrawals !! Only need a first check of ur identity, very easy to do and easy supported subscribe, you can get a god damn lot of free spin with this casino :3

Nice website and good games too. The payment works fast and the helpless is great. The most best thing is there bonus options with high volatility. Software is great for mobile and pc.

Good interface, excellent game selection, good welcome bonus, ok chat and email support, on the surface looks like a good contender for the finals. Very good deposit options.
I like it.

The casino looks great, runs great and has super fast deposits! also a great variety of games! All games starts super fast, also happy with the variety of live games!
Every time I've had an encounter with live chat has been so frustrating as it seems like they don't know what they are talking about and don't even understand what I'm saying! also, withdrawal takes 0-72 hours, absolute disgrace. Been waiting for a while for my withdrawal now and I cant wait until I get it so can leave this website for good, It can be nice to hit a big win but that good feeling goes away fast when u try to withdraw in a badly informative withdrawal page and clueless chat support.

Lots of games to play, but mostly slots and those that are mainstream. At least the casino is kinda reputable for having games made by top rated and well-known software providers.
Deposits are instant, but why would you make your players wait for 72hours for every, single, withdrawal? I have been waiting for over 70 hours every time, and still waiting for one now. Fix this

Good welcome bonuses, great live chat support, I mean the staff there are really awesome, friendly, patient, informative. Fast withdrawal through bank transfer, lots of offers of deposit bonuses per month, I always recommend this casino to my friends and family all the time, thank you 21.com for the great customer support and keep up the good work!
It's not even a dislike it's more of a suggestion for a gambler like me,better bonus games for deposit, lower deposit limits, and offer other ways to withdraw. It's still one of the best online casino I have ever tried and kept in playing. Way to go 21.com!

Lots of games to play, but mostly slots and those that are mainstream. At least the casino is kinda reputable for having games made by top rated and well-known software providers.
The homepage of 21.com Casino loads SO SLOW that I would oftentimes have to open it in another tab. This is very inconvenient for mobile web browser users, so I do not recommend if anyone ever plans to play using their mobiles. Even with VPN enabled and disabled, it still eats a lot of time just for it to load. Flash player is enabled too, cache and cookies deleted in hopes to make the load time faster. I'm glad I did not succumb to their promotions, I've only placed a minimum amount to my wallet to try it out. This review would've gotten nastier had I trusted the site with a big amount of my money... thankfully I didn't. Log in is unbearable, much alone it being possible! Stay away from this site, just waiting for my refund

Lovely and nice website to play on. I mostly play roulette so its nice that there is a bunch of choices. Overall very exciting to play at 21. Deposits are quick.
Deposits are instant, but why would you make your players wait for 72hours for every, single, withdrawal? I have been waiting for over 70 hours every time, and still waiting for one now. Fix this

Good interface, excellent game selection, good welcome bonus, ok chat and email support, on the surface looks like a good contender for the finals. Very good deposit options.
Another test for the community, deposit and win, ask for cashout, then just for fun cancel you cashout, we could do a stat test...and please post your experience, don't bother much better places to play around...

In 2 weeks of joining I deposited over 60k, they take as much money as you will give them with no restrictions. I finally won some back, a larger sum of money and have 161000 in my account. I want access to my money and do not want to have to cash out 5000 a day or whatever it is and pay 3.00 fees on every transaction. A player like myself who bets $100 a spin and spends what I spend should not be restricted and treated so poorly. If they fix this situation and help me out I will change my review and recommend this casino to any gambler big or small. But as of right now do not waste your time, god forbid you win some of your money back they are gonna hold it as long as they can until you lose it all. Pretty furious at the moment

More than six months that I wait my money. Its make two weeks that I finally find a solution. But every time, I send them new info for make the transfer. It's impossibly long. I starting to think its stealing.

Allow you to deposit with e transfer, however they don't allow you to wd with it. Only allow you to use bank transfer which often has fees associated with it. As you can see from the fact that I am mentioning cons in the pro section just what I think of this site!
When you request a wd they don't tell you at that point what is needed to process the wd, instead they let it sit in pending for 72 hours, then and only then, do they request additional documents only to have the process restarted! I thought I was going to be proactive and verify my account with the documents they ask for, then after my account is fully verified and my wd being pending for 4 days am I told that they need more info. Why you are not informed what is needed at the time of wd is beyond me (well actually I think we all know)
No wd through e transfer.
Many games, fast deposit, withdrawal 3-5days, many providers. Fast support, every day's new games. Many languages, sometimes good tournament. 1st per day 2019 best casino.
Bonus almost nothing, promotions - almost nothing, many time problem websites, small RTP win game. 1 year ago I give 8stars now max 3, website work slowly, problem DC connection, sometimes deposit is lost and you must wait 2 days for back money, laggs in games.
2019-2020 be must better as now I don't think this casino make for my favourite 10 Casino I changed.