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1xBet Casino

Our Rating CasinoRank
2.4/10
CasinoRank
Player Rating 333 reviews
7.8/10
333 reviews
Complaint Response 453 complaints
2 days avg. 453 complaints

AskGamblers Quick Overview

Editor’s View

Overall, we have no concerns with the casino and were able to use their site seamlessly. There is a good mix of games, and the games lobby has plenty of options to allow you to find your favourite games. Live chat can be easily found, and we were impressed with how many other support options are available. 

What we like
  • No withdrawal limits
  • Excellent selection of payment methods
  • No payment fees
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


1xBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://1xbet.com/
Established
2007
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
Arabic, Azerbaijani, Bulgarian, Portuguese, Chinese, German, Danish, English, Spanish, Finnish, Estonian, French, Greek, Hebrew, Croatian, Hungarian, Georgian, Armenian, Indonesian, Italian, Japanese, Korean, Hindi, Lithuanian, Latvian, Macedonian, Norwegian, Filipino, Polish, Romanian, Serbian, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian, Uzbek, Thai, Albanian, Icelandic, Kazakh, Malaysian, Vietnamese
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino, Sports
Mobile Apps
Android, IOS

General Information about 1xBet Casino

1xBet Casino is an online casino and sportsbook offering a variety of top games. For our online casino review, we’ll look at their casino section, but you can visit our sports section in the forum if you’re interested in sports. 

You can register directly through our website, and you can use any web or mobile device. The casino can be accessed on most mobile devices and is functional on Android, iOS and Windows devices, so you can easily spin the reels of mobile slots on the go.

StallCation

Complaints

Read the complaints other players have left for 1xBet Casino. Learn more about complaints.

Show all complaints
Missing deposit 6874 EGP 11 days delayed
I deposited 6,874 EGP via Vodafone Cash on February 13, 2026. The funds were successfully debited from my Vodafone Cash wallet, and I have the official receipt confirming the completed transfer.

However, the amount was never credited to my 1xBet account, and the transaction was marked as rejected on their platform.

I opened an official query immediately (Query No. 13095182). Since then, I have only received generic and automated responses.

Support initially told me the issue would be resolved within 24 hours. After that, I was told 3 days, then 7 days, and finally 11 days maximum. It has now been more than 11 days, and the funds are still neither credited nor refunded.

This is an instant Vodafone Cash transfer, not a bank transfer, and such transactions normally process within minutes.

I have been a customer of 1xBet for over 2 years and made many successful deposits before using the same payment method and the same phone number.

Transaction details:

Account ID: 1225939559
Query Number: 13095182
Transaction ID: 017651883804
Deposit amount: 6,874 EGP
Payment method: Vodafone Cash
Date and time: February 13, 2026, 17:39
Sender number: 01063855209
Receiver number: 01068930605

I have provided full proof of payment, including the official Vodafone Cash receipt showing the successful transfer and deduction.

I kindly request AskGamblers assistance in resolving this matter and ensuring that 1xBet either credits the funds to my account or refunds the full amount back to my Vodafone Cash wallet without further delay.

This prolonged delay without a clear resolution is unacceptable, and I am concerned about the safety of my funds.

I am ready to provide any additional evidence if required.

Thank you.
cart-pointer
92h left
ج.م.‏6874
Deposit of Rs 23000 via UPI on 03 Feb 2026 Not Credited or Refunded

Player Id - 1539108155


I am filing this complaint regarding a deposit of ₹23,000 that I made on 03 February 2026 at 19:27 IST through UPI to fund my 1xBet account.


Transaction Details:


- Mode: Paytm

- Amount: ₹23,000

- Date & Time: 03 Feb 2026, 19:27 IST

- Payment Method: UPI

- UTR Number: 640041811049

- Sender UPI ID: <removed>

- Receiver UPI ID: rajgurukashyap55555@idbi

The amount was debited from my bank account instantly, but it was not credited to my 1xBet account.

I raised a payment query (Query No: 12672841), which was later closed with a message stating that the amount would be refunded to my bank account within 14 days. However, as of today, I have not received the refund, nor has the amount been credited to my 1xBet account.

I have already contacted my bank, and they confirmed that:

- The transaction was 100% successful

- The receiver bank confirmed that the funds were credited to the recipient at the time of transaction

- Since the payment was completed but the service/product was not delivered, they advised me to file a cyber crime complaint if the issue is not resolved

Before taking any legal or cyber crime action, I am giving 1xBet an opportunity to resolve this matter.

I request that 1xBet:

1. Reopen my payment query immediately

2. Either credit ₹23,000 to my 1xBet account or refund it to my bank account without further delay

3. Provide a clear status update on the transaction

I am ready to provide my bank statement, transaction proof, and any additional documents required for verification.

Please resolve this issue at the earliest.

And your customer service is non existent only automated replies even from human agents it's the worst.

Thank you.

staus Resolved
₹23000
Withdrawal falsely marked paid out and customer support is non existent

Hi,

My gaming ID on 1xbet is 44316683.

I requested a withdrawal of 9500 INR on 15 Feb 2026 at 21:11 PM IST, which was 'completed' at 20:44 PM IST. The only problem is I never received the money in my bank account, and I feel absolutely helpless rn because I have faced this issue once before, and it was a nightmare to first get them to even listen and admit there is a problem.

So since my withdrawal was 'completed', I have contacted the customer via chat, phone n over email. Every time I got the same message that it's paid out on their end, but despite repeated requests about sharing the transaction ref no or UTR, nothing, no proof of transaction. Now I already sent them my updated passbook but the funny and incredible thing is while they maintain withdrawal is paid out they also say it's in processing and I am quoting exactly email guy asked me to wait for 72 hours, chat support 48 hours, guys over call has already shifted their deadline twice and then I was asked to raise a payment query (no. 13196432) which they closed citing a new n different deadline of 7 days.

Honestly, I feel helpless cos atleast last time my payment query still remained under processing, which signified that somebody might look into the issue, but they straight up 'solved' my payment query (and now I can't raise another) just like they 'sent' me my withdrawal.

I honestly feel that my money is just go on forever. Most likely a fraudulent age t took the benefit of the high volume of transactions during India Pak world cup game and embezzled my funds. Their customer support is way too complacent and apathetic to listen.

staus Resolved
₹9500

Complaint Statistics

Resolved 347
Avg. Amount $ 2,324
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

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Player rating
7.9/10 333 reviews

Top reviews from our players

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Dear user, Thank you for your kind feedback! We're delighted to hear that you value the community aspects of 1xBet, including our forums and social media engagement. Encouraging interaction among users is important to us, and we’re glad it adds a sense of belonging and enjoyment to your experience. We appreciate your support and look forward to seeing you in the community! Sincerely, 1xBet Support Team

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Dear user, Thank you for your wonderful feedback! We're glad to hear that you appreciate our wide selection of sports and events. At 1xBet, we aim to offer something for every type of bettor — from mainstream sports fans to those who enjoy niche markets like snooker and esports. Your satisfaction is our priority, and we’re happy to know you’re enjoying the variety. Sincerely, 1xBet Support Team

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