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Nitro Casino

7.49
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

Nitro Casino Review

  • Withdrawals within 24 hours once processed
  • Home to leading software providers
  • Their live chat is open 24/7
  • Mobile friendly design
  • RNG Certified
  • Multiple country restrictions
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General info & Latest Promos
Website https://www.nitrocasino.com/
Established 2020
Owner Betpoint Group Ltd. Casinos
Casino Promotion

Nitro Casino is an online casino which is operated by the Betpoint Group Ltd and is home to hundreds of games that include video slots, table games and they have a live casino. Players can enjoy multiple software providers that include NetEnt, Play’n GO, Quickspin, Pragmatic Play, Red Tiger Gaming, NoLimit City and many more. The site supports multiple languages and can be played instantly or on the go. Nitro Casino is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Antigua, Belgium, Bulgaria, Curacao, France, India, Italy, Poland, Portugal, Romania, Russia, Spain, Sweden, the United Kingdom and the United States. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to open the casino lobby where they’ll be greeted by hundreds of video slots from top performing software providers like NetEnt, Play’n GO, Quickspin and Pragmatic Play. The lobby is simple to use and games can be easily sorted by the provider or arranged into alphabetical order making it much easier for players to find their favourite games. There is a search engine as well though which can find any game almost instantly. Titles here include the Starburst Slot, Bonanza Slot, Wolf Gold Slot, Buffalo King Slot, Book of Dead Slot and Mustang Gold Slot.

There’s a full portfolio of table games to enjoy as well so players can kick back with some games like blackjack and roulette. There are variations of each game and lots of other games are available too like Keno and Dice games. 

Live Casino

Players can also open the live casino lounge which is home to multiple rooms that are hosted by real life dealers to create a live environment. Games are hosted from the likes of Evolution Gaming and Pragmatic Play and they are open around the clock for constant entertainment. Betting limits will vary from game to game so players will be able to find a game that best suits them.

Mobile Gaming

There’s also a mobile version of their site which can be enjoyed on the go from most mobile, smartphone and tablet devices. Players can enjoy hundreds of the casinos best games and they won’t need an app to play. The casino will load through most compatible mobile browsers on devices that run the likes of iOS and Android. 

Support

Anyone who needs help and assistance can contact the casinos customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino or use their online contact form should they need further assistance. 

Security and Fairness

The casino takes security seriously which is why they use a high level of SSL encryption to ensure players personal and financial transactions are always kept secure. Any sensitive data will always be encrypted before being sent over the internet. 

They also monitor all of their games for fairness and ensure that every result is completely random for complete peace of mind.

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Algeria
    • Angola
    • Antigua and Barbuda
    • Argentina
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Bouvet Island
    • Brazil
    • British Indian Ocean Territory
    • British Virgin Islands
    • Bulgaria
    • Burkina Faso
    • Burundi
    • Cambodia
    • Cameroon
    • Central African Republic
    • Chad
    • China
    • Cuba
    • Cyprus
    • Czech Republic
    • Côte d’Ivoire
    • Democratic Republic of Congo
    • Denmark
    • Egypt
    • Eritrea
    • Estonia
    • Ethiopia
    • Falkland Islands
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Gambia
    • Gibraltar
    • Greece
    • Greenland
    • Guernsey
    • Guinea
    • Guinea-Bissau
    • Haiti
    • Hong Kong
    • India
    • Iran
    • Iraq
    • Ireland
    • Isle of Man
    • Israel
    • Italy
    • Jersey
    • Kazakhstan
    • Kuwait
    • Laos
    • Latvia
    • Lebanon
    • Liberia
    • Libya
    • Lithuania
    • Madagascar
    • Mali
    • Marshall Islands
    • Martinique
    • Montserrat
    • Mozambique
    • Myanmar [Burma]
    • Nepal
    • Netherlands
    • Netherlands Antilles
    • Niger
    • Nigeria
    • North Korea
    • Pakistan
    • Palestinian Territories
    • Panama
    • Philippines
    • Poland
    • Portugal
    • Romania
    • Russia
    • Sierra Leone
    • Singapore
    • Slovakia
    • Slovenia
    • Somalia
    • South Africa
    • South Georgia and the South Sandwich Islands
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Tajikistan
    • Tanzania
    • Trinidad and Tobago
    • Tunisia
    • Turkey
    • U.S. Minor Outlying Islands
    • Uganda
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Uruguay
    • Vanuatu
    • Yemen
    • Zambia
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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Nitro Casino Reviews by Players

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fabje1985 2 reviews
Netherlands
Reviewed on March 28, 2020

LIKED

Layout looks nice, wide selection of games, lots of free spins. Loading time of site and slots is good as well. I made a withdrawal twice (trustly) and it was in my bankaccount within 24 hours.

DISLIKED

If you make a withdrawal you have to pay a fee ( 3 euro) which in my opinion is ridiculous. Almost every other online casino offers free withdrawals.
NITRO CASINO REPLIED ON MARCH 30, 2020
Hi there Fabje1985,

Thank you very much for taking the time to review NitroCasino on AskGamblers!

We are happy to read that you enjoyed your playing experience in NitroCasino overall. Thank you for your kind words!

Regarding the operational fees, it is a measure to ensure the highest possible level of service for our players. We are sorry to read that you are disappointed by this aspect. Let us forward your feedback and take it into account for any future improvements, as our will is to never stop upgrading our players' experience in NitroCasino.

Please do not hesitate to come back to us if further information is required, or if you have more thoughts that you would like to share with us.

Best Regards,
Alex
Reviewed on March 11, 2020

DISLIKED

Nitro speed withdrawals? You mean Snail speed withdrawals. 72 hours to verify and process a withdrawal. in which world is that nitro speed, on snail planet probably. If they can’t guarantee nitro speed withdrawals they should not make an advertisement that way. Simply misleading the customer.

Furthermore, a withdrawal fee, which is absolutely a no go, plenty of casinos who don’t charge withdrawal fees. So you have to pay and wait long.
It takes ages to speak to a live support agent and who will only give you standard answers. They don’t go the extra mile. I would definitely not recommend this casino, lots of better casinos out there.
NITRO CASINO REPLIED ON MARCH 12, 2020
Hi MRCASINO21,

Thank you for taking the time to review NitroCasino on AskGamblers.

First of all, we are sorry to read how disappointed are you with some areas of NitroCasino. Our will is to keep on improving all and every possible aspect, and this feedback will for sure be taken into account.

Our withdrawal duration, as stated in our terms and conditions, is actually up to 72 hours, meaning that 3 days is the maximum time it will take to process your withdrawal, assuming that all documents requested and needed by us, in order to fully verify your account, have been provided by you and accepted by our security department.

The operational fees are ensuring we have the highest possible service levels and are a strategic decision as we try to reduce the load on our payments & fraud teams. A lot of new players and winners have meant the first withdrawals to process, causing some queues in our systems. We are however increasing our Customer Support, Payments and Fraud departments as quickly as possible in order to reduce the waiting times.

We will take into account all your feedback regarding fees, waiting times and the service level of our Customer Support in order to aim for the best casino experience for all our players.

Please do not hesitate to come back to us if further information is required, or if you have more thoughts that you would like to share with us.

Best Regards,
Playerz 11 reviews
Netherlands
Message
Reviewed on March 9, 2020

DISLIKED

They advertise with nitro speed withdrawals on their website, however when I made a withdrawal and asked how long it would take they actually told me it would take up to 48 hours, what a joke. In my opinion nitro speed isn’t 48 hours. They should not mislead people by advertising with this information. The only reason which I can think that it will take 48 hours is because they don't actually care about the players, because of this long timeframe players will lose there pending withdrawal.

Also their responsible gaming is very bad, I can’t set a deposit limit in my own account (mobile phone) but I have to contact live support, which usually takes long. This is really bad.
NITRO CASINO REPLIED ON MARCH 10, 2020
Hi PLAYERZ,

Thank you for your feedback regarding NitroCasino.

First of all, we are sorry that you are dissatisfied. Please be assured that we treat all feedback with the utmost importance and constantly strive to optimize and provide the best service to all our customers. The waiting time for the withdrawals has not been as short as we were aiming for. We have seen a large increase of new players and winners, hence we are increasing our Customer Support, Fraud and Payments departments.

As for your query in regards to responsible gaming. You can set a deposit limit directly from our website regardless if you are using the desktop or mobile version of the site. Should you require further assistance in regards to the aforementioned, please feel free to contact us again.

We hope this information was helpful and we would like to continue to encourage you to please come forward, should you have any further feedback for us.

Why are you reporting this review?

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