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Nitro Casino

VERYGOOD 8.27
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

Nitro Casino Review

  • Withdrawals within 24 hours once processed
  • Home to leading software providers
  • Their live chat is open 24/7
  • Mobile friendly design
  • RNG Certified
  • Multiple country restrictions
Suggest an edit
General info & Latest Promos
Website https://www.nitrocasino.com/
Established 2020
Owner BP Group Limited
Casino Promotion

Nitro Casino is an online casino which is operated by the Betpoint Group Ltd and is home to hundreds of games that include video slots, table games and they have a live casino. Players can enjoy multiple software providers that include NetEnt, Play’n GO, Quickspin, Pragmatic Play, Red Tiger Gaming, NoLimit City and many more. The site supports multiple languages and can be played instantly or on the go. Nitro Casino is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Antigua, Belgium, Bulgaria, Curacao, France, India, Italy, Poland, Portugal, Romania, Russia, Spain, Sweden, the United Kingdom and the United States. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to open the casino lobby where they’ll be greeted by hundreds of video slots from top performing software providers like NetEnt, Play’n GO, Quickspin and Pragmatic Play. The lobby is simple to use and games can be easily sorted by the provider or arranged into alphabetical order making it much easier for players to find their favourite games. There is a search engine as well though which can find any game almost instantly. Titles here include the Starburst Slot, Bonanza Slot, Wolf Gold Slot, Buffalo King Slot, Book of Dead Slot and Mustang Gold Slot.

There’s a full portfolio of table games to enjoy as well so players can kick back with some games like blackjack and roulette. There are variations of each game and lots of other games are available too like Keno and Dice games. 

Live Casino

Players can also open the live casino lounge which is home to multiple rooms that are hosted by real life dealers to create a live environment. Games are hosted from the likes of Evolution Gaming and Pragmatic Play and they are open around the clock for constant entertainment. Betting limits will vary from game to game so players will be able to find a game that best suits them.

Mobile Gaming

There’s also a mobile version of their site which can be enjoyed on the go from most mobile, smartphone and tablet devices. Players can enjoy hundreds of the casinos best games and they won’t need an app to play. The casino will load through most compatible mobile browsers on devices that run the likes of iOS and Android. 

Support

Anyone who needs help and assistance can contact the casinos customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino or use their online contact form should they need further assistance. 

Security and Fairness

The casino takes security seriously which is why they use a high level of SSL encryption to ensure players personal and financial transactions are always kept secure. Any sensitive data will always be encrypted before being sent over the internet. 

They also monitor all of their games for fairness and ensure that every result is completely random for complete peace of mind.

Screenshot

Casino details
More Casino Details More details
  • Allowed Countries

    • Africa
    • Aland Islands
    • Andorra
    • Anguilla
    • Anonymous Proxy
    • Antarctica
    • Arab Jamahiriya
    • Armenia
    • Aruba
    • Asia
    • Asia/Pacific Region
    • Austria
    • Azerbaijan
    • Bahrain
    • Bangladesh
    • Belarus
    • Belize
    • Bermuda
    • Bhutan
    • Bonaire
    • British Antarctic Territory
    • Brunei
    • Canada
    • Canton and Enderbury Islands
    • Chile
    • Christmas Island
    • Cocos [Keeling] Islands
    • Colombia
    • Comoros
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Cook Islands
    • Costa Rica
    • Croatia
    • Djibouti
    • Dominica
    • Dominican Republic
    • East Timor
    • El Salvador
    • Equatorial Guinea
    • Europe
    • Faroe Islands
    • Fiji
    • Finland
    • French Southern and Antarctic Territories
    • Gabon
    • Gaza Strip
    • Georgia
    • Grenada
    • Guatemala
    • Heard Island and McDonald Islands
    • Honduras
    • Hungary
    • Iceland
    • Indonesia
    • Japan
    • Johnston Island
    • Jordan
    • Kiribati
    • Kosovo
    • Kuala Lumpur
    • Liechtenstein
    • Luxembourg
    • Macau
    • Macedonia
    • Malawi
    • Malaysia
    • Maldives
    • Malta
    • Mauritania
    • Mayotte
    • Metropolitan France
    • Mexico
    • Micronesia
    • Moldova
    • Monaco
    • Montenegro
    • Namibia
    • Nauru
    • Neutral Zone
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Norway
    • Oman
    • Pacific Islands Trust Territory
    • Palau
    • Papua New Guinea
    • People's Democratic Republic of Yemen
    • Peru
    • Pitcairn Islands
    • Qatar
    • Reunion
    • Rwanda
    • Réunion
    • Saba
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • Saint-Barthélemy
    • Samoa
    • San Marino
    • Satellite Provider
    • Saudi Arabia
    • Seychelles
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Solomon Islands
    • South Korea
    • South Sudan
    • Statia
    • Sudan
    • Suriname
    • Svalbard and Jan Mayen
    • Swaziland
    • São Tomé and Príncipe
    • Thailand
    • Timor-Leste
    • Togo
    • Tokelau
    • Tonga
    • Turkmenistan
    • Turks and Caicos Islands
    • Tuvalu
    • U.S. Miscellaneous Pacific Islands
    • Union of Soviet Socialist Republics
    • United Arab Emirates
    • Uzbekistan
    • Vatican City
    • Wake Island
    • Wallis and Futuna
    • Western Sahara
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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Nitro Casino Reviews by Players

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Write a review
Evikka 2 reviews
Finland
Reviewed on September 28, 2020

LIKED

Nice game selection and live support always available. Otherwise would Be a great casino to play on but the withdrawals should be faster, it is not right to Make customer wait their money for days.

DISLIKED

Takes way too long to get My withdrawal due The fact this should be fast casino towards withdrawals. 1st i received email that said My withdrawal has been approved and i went to live chat and asked about it and they said it is still pending...
NITRO CASINO REPLIED ON SEPTEMBER 29, 2020
Hi Evikka,

Thank you for sharing your feedback regarding NitroCasino!

We are grateful to hear that you are happy with our game selection and the operating hours of our live support.

We would like to apologize for the experienced inconveniences regarding the waiting times when handling your withdrawal request. Our time frames to handle the transactions are up to 72 hours, but we aim to process all the withdrawals as soon as possible.

To be able to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at Nitro Casino.

In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at NitroCasino, we will investigate your case and provide you with further information.

Don't hesitate to contact us if you are experiencing any further issues.

Best regards,
Alex
Yaroval94 2 reviews
Reviewed on September 2, 2020

LIKED

Casino is having quite a nice game selection, also the bonus offers and daily cashback bonuses are quite good. Also positive is the amount of payment options offered for deposits.

DISLIKED

Similar as other reviews here, payout time is way too long nowadays. Waiting up to 72 hours, even though account is already verified before even getting processed has not much to do with "Nitro". Still pending btw, the CS is not saying anything else then up to 72 hours. Anyways, until this is getting better will be playing somewhere else. And please... get rid of the transaction fees (e.g. Skrill) for customers, a casino should be able to bear the costs of their payment providers by itself.
NITRO CASINO REPLIED ON SEPTEMBER 3, 2020
Hi Yaroval94,

Thank you for your feedback regarding NitroCasino!

We are happy to hear that you are satisfied with our game selection and promotions!

We would like to apologize for the experienced inconveniences regarding the waiting times when processing your request. Our time frames to handle the transactions are up to 72 hours as long as all the documentation has been verified beforehand.

In order to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your e-mail address registered at NitroCasino.

In order to do so, we kindly ask you to reach our support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at NitroCasino, we will investigate your case and provide you with further information.

Please do not hesitate to come back to us if you are encountering further issues.

Kind regards and thank you for your patience,
Alex
esc 9 reviews
Message
Reviewed on August 31, 2020

LIKED

A big variety of games by various different providers. Very easy deposit methods. The Customer Service is easy to reach and extremely helpful and supportive.

DISLIKED

The withdrawals are not processed smoothly. As a regular player you would expect that withdrawals would go faster. Two times in a row I received email confirmations that my withdrawal was approved. With first withdrawal I received email confirmation that it was approved, money not received and after checking with customer service it turned out it was still pending despite approval. Second time the same and after 3rd time I received the withdrawal (took 5 days in total). Second withdrawal the same process unfortunately. Received email confirmation that withdrawal was approved and I know (from previous other withdrawals) that Trustly is extremely fast but again I did not receive my winnings. Quite dissapointing that it takes a lot of effort of contacting the customer service to have it arranged
NITRO CASINO REPLIED ON SEPTEMBER 1, 2020
Hello ESC,

Thank you for sharing your feedback regarding your experience with NitroCasino here in AskGamblers.

Upon raising your case to our Payments and Fraud Department, we would like to inform you that due to a technical issue, we are taking a longer time than usual to process your transaction. We would like to apologize for the inconvenience that is being experienced due to this delay.

We will inform you as soon as we have a solution to handle your request, thank you for your patience and collaboration.

Best Regards,
Alex

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Nitro Casino Complaints

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