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MoonGames Casino


MoonGames Casino is an online casino with a distinctive sci-fi theme and modern instant-play interface. It features games from a number of highly regarded platforms through the Dragonfish engine, including IGT, NetEnt, WMS, and Cassava, with over 130 different slots, table games, and other casino specialties to choose from. Moon Games Casino is licensed by the government of Gibraltar and the UK Gambling Commission.

Restricted Countries

MoonGames Casino does not accept real money play from any of the following jurisdictions: Albania, Antigua, Armenia, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Gibraltar, Herzegovina, Hungary, Indonesia, Israel, Italy, Kosovo, Latvia, Lithuania, Macedonia, Malaysia, Moldova, Montenegro, Romania, Russia, Serbia, Slovakia, Slovenia, South Africa, Spain, Turkey, Ukraine, and the United States.


MoonGames Casino contains over 130 different games, with the vast majority of these being slots. Players can find some of the most well-known slot titles here from IGT, NetEnt, WMS, and Cassava, including Cleopatra slot, Elements The Awakening slot, Kronos slot, Gonzo’s Quest slot, and Monopoly Plus slot.

The table game selection at Moon Games Casino features a fair assortment of roulette and blackjack games, including Live Roulette, Wheel of Light, Single 0 Roulette, La Partage Roulette, and Atlantic Blackjack. Unfortunately the site does not offer any casino pokers, dice games, or other table games.

Players looking for the chance at big wins for small bets can try MoonGames Casino’s “Instant Win” selection. These include various keno games like Captain Keno, Cappuccino Keno, and Keno Cup 2010, as well as unique games like Frolickin’ Frogs, Noughts & Crosses, and Hi-Lo Heroes 2010.


Players can count on MoonGames Casino support staff to be available 24/7 should any issues arise. The staff can be contacted day or night by live chat, UK toll-free phone, international phone, online contact form, or email.

Security and Fairness

MoonGames Casino is clearly taking the necessary steps to keep players safe. The site uses SSL encryption to keep anyone from reading sensitive data like credit card numbers, bank account details, etc. The site also abides by the strict security standards required by the Gibraltar Gambling Commissioner, including a privacy policy.

The government of Gibraltar requires all of its licensees to pass routine fairness tests, which MoonGames Casino continues to do. This is no surprise since they only use reputable software platforms.


  • Variety of games
  • Instant play
  • 24/7 customer support via live chat, toll-free phone or e-mail
  • SSL encryption
  • Software are audited regularly and proven fair


  • 48-72 hours pending period for withdrawals
  • Long list of restricted countries


MoonGames Casino Reviews by Players


Write a review
SanaaGrobler 5 reviews
United Kingdom
Love Moon Games. They are a legit casino site that do as they promise. Promotions are good and games are from reputed providers. I might sound cliché, cause reviews here are top class. But this is my view of my experience so far at Moon.
One or two games have frozen and I’ve lost my free spins, but issue was from my end with the net.
Scottfur 2 reviews
United Kingdom
Been a member for ages now, and I enjoy the many slots. Have been away on holidays for Christmas, and logged in recently. Saw a new game called Shangri la (love the theme!). I played a few spins and to my delight, I won 300.
Decided to put a pause for the next couple of days and might go back to play this Sunday. Hoping to get another bigger win this time.
Cowboywannabe 3 reviews
United Kingdom
When you have a big win on a slot game, it automatically becomes your fav game. Millionaire Genie from 888 has been rewarding to me. No, I didn’t hit the jackpot, but the “small” wins I won on this slot game were not so “small.” I enjoy playing at Moon Games.
Wagering is abit high when you want to pull out your wins. But hey, you have to meet the wagering requirements if you want your wins.
cmonmoney 8 reviews
United Kingdom
They are part of the 888 group and have a wide selection of games with plenty of progressive jackpot slots and many popular games as there own few unique games and the support staff I have spoke to are very nice and helpful which makes a nice change from most support staff.
The wagering requirements are crazy massive deposit and bonus x 40 I have not much luck when I deposit cash on casinos but do very well converting bonuses but have no chance here but that is my only issue. Good luck players.
Dear @devildart,

Concerning the above mentioned comment, I would like to thank you for providing your input as we cherish both good and bad reviews – so we can learn from our mistakes and grow. We recently discovered a new bug that causes an issue with the contact form, which has since been resolved.

We've also tested our phone line as you suggested there was an issue with it but could find nothing wrong. We are confident that if you try again, you will find all is working normally. Our support procedures have been looked at and refined following your input and experiences.

As much as we try to fully test and make sure that everything is always working properly, sometimes bugs do occur and we try and fix these as soon as we discover them.

We apologize for the inconvenience this has caused you and I assure you we do our best to learn from our mistakes and move forward in a positive and constructive manner in order to prevent similar problems from reoccurring.

In the future, I suggest you refer technical issues to the following email: And promotional offers\ customer satisfaction questions to our account managers:

We really regret you didn't enjoy your experience playing at Moon Games, should you decide to play on our site again we'd love to have you back with us and will do our utmost to ensure a positive experience.

As a gesture of good will, we've credited your account with £10 FREE in bonus funds + 2,000 chips, for you to use at any time in case you decide to reactivate your account.

Best wishes,
Mel Hughes
MoonGames Online Community Manager
devildart 10 reviews
United Kingdom
Rewards players for playing and depositing more.
Customer service is terrible and deny all knowledge of promotional texts sent to customers when what is offered is not added to customers accounts, The contact form does not work on the site nor does the toll free UK number, I made my first deposit earlier today and wanted to play NetEnt games but none of them would load and I could not speak to support to find out why, When I eventually did they just did not seem bothered or believed me that there was an issue and all I got was...'This will be forwarded to a relevant department'....I asked 4 times what would happen after that and had to actually shout it in order to get an answer which was 'Somebody will contact you'

I lost all patience with customer support and told them to close my account.

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MoonGames Casino bonuses

MoonGames Casino complaints

  • 4 of 4 resolved
  • 1 day avg response
  • 6 days avg complaint life
  • 924 USD avg amount

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