Page 2 – Player Reviews for MoonGames Casino

I discovered Moon Games few weeks back and I just fell in love with the collection of games! Every time I log in, there’s a new game for me to try! It’s really relaxing to enjoy the games after I put the babies to sleep! If you’re having a bad day, Moon Games know how to lift your spirit up!

I might seem greedy. . . but would love more promotions! I never say NO to a little bonus!

I’m a big fan of Moon Games Casino. I love the feeling of luck that I get from this casino and the live support is so friendly and always brings a smile to my face. The game section is all you’d ever want on an online casino, and the games vary in types. Like they have the pokies, casino table games and even scratch cards!

So far, nothing to dislike about Moon Games Casino.

Great fun and love playing at Moon Games. I wait for new game releases ever month to see which one I can goof on about until there’s another slot that catches my eye. Been loving Wizard of Oz Emerald City lately because it was my fav book growing up. I’m satisfied!

The vast selection of slots makes it hard to choose from. I wish withdrawing period took less time as well.

Been playing on Moon Games for just a few months, and the site has conquered my heart lol! The wide selection of games is just awesome and I know I can expect better and more games anytime. I would recommend this site to all players who really want to have the BEST gaming experience ever!

More jackpot slots please! Want to try my luck on new games

I’ve been playing on quite a few sites and finally one site where I know the payout is not tricked! I’ve had a few good wins lately and I must say I love playing at moon games. My favourite game on the site is the live dealers game. It’s so much fun!

Apart from the fact that I’d love to become a VIP player, there’s nothing much to add.

Love playing at Moon Games. The games are just great and it’s a top site to enjoy! Loving the promotions too - this casino always has something to offer when I deposit! So relaxing to spin the reels once the kids are sleeping haha!

I really like this site. I joined few months back and never had any issues so far. Love the theme of the site! This casino also provides really good games which I love to play and their promotions are great as well.

Hoping to see games from more game providers soon!

Just won a smacking £1,050 off my favourite online slot. This is one of my biggest wins so far! Also I love that there is an array of deposit and withdrawal options. So you get to choose the simplest and fitting method.

Wagering requirements is a pain sometimes, but I hope my wins get processed fast enough.

Always feel like in space as soon as I open the site! The royal blue background with small white dots makes me feel like in space. . . and I’m over the moon when I see the grand collection of games! My personal fave game is Shaman’s Dream slots! Would recommend this game to you all!

I only wish that I’ll be a VIP soon. Been playing on the site for quite a while. . . hopefully I’ll climb to the next level soon!

I joined Moon Games quite a while ago and never had any issues. Been treated fairly by the support team, been offered lovely promotions and have seen a great collection of slots.

I do win on the site. But I keep my fingers crossed for a massive win all at once, instead of small ones! WTG!

Love Moon Games. They are a legit casino site that do as they promise. Promotions are good and games are from reputed providers. I might sound cliché, cause reviews here are top class. But this is my view of my experience so far at Moon.

One or two games have frozen and I’ve lost my free spins, but issue was from my end with the net.

Been a member for ages now, and I enjoy the many slots. Have been away on holidays for Christmas, and logged in recently. Saw a new game called Shangri la (love the theme!). I played a few spins and to my delight, I won 300.

Decided to put a pause for the next couple of days and might go back to play this Sunday. Hoping to get another bigger win this time.

When you have a big win on a slot game, it automatically becomes your fav game. Millionaire Genie from 888 has been rewarding to me. No, I didn’t hit the jackpot, but the “small” wins I won on this slot game were not so “small.” I enjoy playing at Moon Games.

Wagering is abit high when you want to pull out your wins. But hey, you have to meet the wagering requirements if you want your wins.

GREAT SITE! Was so relieved they offered paypal as payment. Everything is just easier now and support was major help! Loving the atmosphere in the bingo rooms with the cms.

Been playing on different sites. Trying to find the right one was a hassle. Moon Games does fit my needs.

They are part of the 888 group and have a wide selection of games with plenty of progressive jackpot slots and many popular games as there own few unique games and the support staff I have spoke to are very nice and helpful which makes a nice change from most support staff.

The wagering requirements are crazy massive deposit and bonus x 40 I have not much luck when I deposit cash on casinos but do very well converting bonuses but have no chance here but that is my only issue. Good luck players.

Been playing here a few years and never had an issue. Great slots, fast withdrawals and friendly live help.

Dear @devildart,

Concerning the above mentioned comment, I would like to thank you for providing your input as we cherish both good and bad reviews – so we can learn from our mistakes and grow. We recently discovered a new bug that causes an issue with the contact form, which has since been resolved.

We've also tested our phone line as you suggested there was an issue with it but could find nothing wrong. We are confident that if you try again, you will find all is working normally. Our support procedures have been looked at and refined following your input and experiences.

As much as we try to fully test and make sure that everything is always working properly, sometimes bugs do occur and we try and fix these as soon as we discover them.

We apologize for the inconvenience this has caused you and I assure you we do our best to learn from our mistakes and move forward in a positive and constructive manner in order to prevent similar problems from reoccurring.

In the future, I suggest you refer technical issues to the following email: [email protected] And promotional offers\ customer satisfaction questions to our account managers: [email protected]

We really regret you didn't enjoy your experience playing at Moon Games, should you decide to play on our site again we'd love to have you back with us and will do our utmost to ensure a positive experience.

As a gesture of good will, we've credited your account with £10 FREE in bonus funds + 2,000 chips, for you to use at any time in case you decide to reactivate your account.

Best wishes,
Mel Hughes
MoonGames Online Community Manager

I recently joined the site and so far really happy. I like to play demo games before putting in money and Moon Games has quite a few demo games to play. Thumbs up for me!

Rewards players for playing and depositing more.

Customer service is terrible and deny all knowledge of promotional texts sent to customers when what is offered is not added to customers accounts, The contact form does not work on the site nor does the toll free UK number, I made my first deposit earlier today and wanted to play NetEnt games but none of them would load and I could not speak to support to find out why, When I eventually did they just did not seem bothered or believed me that there was an issue and all I got was...'This will be forwarded to a relevant department'....I asked 4 times what would happen after that and had to actually shout it in order to get an answer which was 'Somebody will contact you'

I lost all patience with customer support and told them to close my account.