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MalinaCasino

GREAT 8.92
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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MalinaCasino review

  • Mobile friendly casino
  • Multilingual live chat 24/7
  • Diverse software providers
  • Special VIP level services
  • Several restricted countries
General info & Latest Promos
Website https://malinacasino.com/en/
Established 2016
Owner Araxio Development N.V. Casinos
Casino Promotion MalinaCasino: 100% up to €500 + 200 Free Spins, First Deposit

MalinaCasino is an online casino powered by some of the leading names in the industry that include NetEnt, Yggdrasil, Betsoft, Elk Studios, iSoftBet, Pragmatic Play and others. Players who enjoy the thrill of a live dealer can also indulge in the live casino available. The site can be accessed through a web browser or players can enjoy a selection of games through their mobile casino. MalinaCasino is licensed and regulated under the laws of Curacao. 

Restricted Countries and Territories

Unfortunately, players who reside in Israel, Iraq, Iran, Ukraine, the United Kingdom, Republic of Moldova, Afghanistan, Bulgaria, the United States, Netherlands and Curacao are prohibited from playing at MalinaCasino. 

Virtual Games

Players can enjoy a large variety of games from a multitude of providers like NetEnt, Quickspin, Yggdrasil, Betsoft and others. Games can be filtered per gaming provider and players can also add their favourite games to their own list so they can be found and played even quicker. Some of the casinos most popular online slots include the Spina Colada Slot, Vikings Go Berzerk Slot, Sakura Fortune Slot, and Wins of Fortune Slot.

Players who prefer to head to the tables can also enjoy a large selection of games which include variants of blackjack, roulette and other popular table games. These include American Roulette, Single Deck Blackjack, Red Dog and others. 

Video pokers can also be played and there are plenty to choose from. Players can choose from the likes of Jacks or Better, Deuces Wild, Joker Poker and others. 

Live Gaming

MalinaCasino also offer players the full live gaming experience with popular games available around the clock with a live dealer. These include Live Blackjack, Live Baccarat, Live Roulette and others. 

Mobile Gaming

Members who prefer to play on the go can enjoy Malina’s fully compatible mobile casino available on mobile, smartphone and tablet devices. Players can access some of the casinos most popular games without the need to download an app. 

Support

MalinaCasino offer a friendly and multilingual live chat facility that is available 24/7 for all support questions. Players can also contact support for any assistance they need via email or phone. 

Security and Fairness

Players can rest assured their personal and financial details are secure as the casino employs a high level of security and firewall in order to maintain this. 

A random number generator is also used to ensure games are fair and result in random outcomes

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MalinaCasino Reviews by Players

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Foppa82 2 reviews
Message
Reviewed on May 10. 2018

DISLIKED

Really bad betting site!! It is so easy to put in money, but when you actually win they do everything to delay you with answering wrong questions. And now they are telling me that it will take 2 months to pay out the winnings to my account. Not 3-5 banking days. The customer support is really bad.

If you want to play on casino or sportsbet I suggest that you shouldn’t play here. I doesn’t feel right to wait 2 months on your withdrawal!
MALINACASINO REPLIED ON MAY 10. 2018
Dear valued customer,

First of all let us congratulate on your winnings.

We would like to draw the attention to the fact, that your first two withdrawals have been already paid out. The withdrawals are processed according to the individual schedule which is composed in accordance with your monthly limits which depend on the status of your account. So we want to reassure that your future withdrawals will be paid out in the shortest time according to your individual schedule.

We are always working on improving our service and try our best so you can have the nicest gaming experience from gaming and the best experience at our casino. We try to provide the best offers and present the widest range of slots and sport events for betting!

If you have any additional questions, please contact us via Live Chat or via support@malinacasino.com

Best regards, MalinaCasino
pernelhas 1 review
Portugal
Message
Reviewed on May 7. 2018

LIKED

Chat support despite of having too long witing periods it's very good and helpfull.

DISLIKED

Very poor support by Malina's Financial Department. They don't reply to my emails. I've sent at least 5 emails since 13-04-2018 about my account verification (if all my personal documents i'd previously sent were ok) and i'm still waiting today for an answer. I've sent those emails to Malina's support and they replied me with automatic emails such like "you need to provide A,B and C documents to verify your account". I'm still witing for Malina's confirmation email. I just got any answer from chat support which was very helpfull.

I'm still waiting from a feedback from Malina's Support Department about an email sent in 12-04-2018 where I asked about a sudden ban for portuguese players to Roulette Master. By chat was told my that Support Department would give an explanation by email. Until now...

My rate is not excellent because of the costumer support by Malina's Financial Department and Support Department.
If you don't give a good support (I mean, answer to costumer's issues with valid info and not with automatic emails which don't say anything or simply don't answer) we can't get gambler's trust.

Malina's Casino don't need to answer to my review here on AskGamblers.com. Just improve your support comunication channels and help those who need it.

Chat waiting time too long.

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