General Information About Kingdom Casino
Kingdom Casino is an online casino owned and operated by Dama N.V. Casinos, boasting a Curacao gambling licence. Although established in 2020, this gambling website has already paved the way for it to become one of the most reliable online casinos players can find.
By providing its players with fast and easy payments and offering them different games where they can compete and win prizes, Kingdom Casino has earned AskGamblers’ Certificate of Trust.
The casino is available on virtually all desktop browsers. If you prefer playing at mobile casinos, download their application directly from the website and enjoy Kingdom Casino games wherever you go.
Before you hurry up to download the app and register at Kingdom Casino, read our online casino review to learn more about payments, and the games you can access, as well as what to do if you encounter any problems at the casino.
Payment Information and Options at Kingdom Casino
Kingdom Casino offers a variety of payment options, including Bitcoin and Bitcoin Cash, Litecoin, Ethereum, Dogecoin, and Tether. Additional deposit options include credit cards such as Visa and MasterCard or e-wallets such as Neosurf and ecoPayz.
For withdrawals, you can use the same crypto option and similar e-wallets. Deposit and withdrawal methods depend on the country you’re from. You can find different language options in the upper right corner of the online casino. Find your country and look for payments available there to see exactly what your options are.
The casino doesn’t charge any processing fees. The processing time is instant, or it can take up to 24 hours for most payment options. The exceptions are withdrawals to your bank, Interac or Ecopayz, which can take between 3 and 5 business days in the UK, for example. But it’s different for each country, so we encourage you to explore this further for your state.
The minimum withdrawal is €20, and the maximum depends on the payment option. The maximum withdrawal amount processed to a player is €15,000 per week and €50,000 or equivalent per month. The casino reserves the right to check identity upon your withdrawal request.
Customer Support at Kingdom Casino
The best way to contact Kingdom Casino is via live chat. You don’t have to be registered to contact one of their agents. Enter your name and email, choose a language, and you’ll be connected to a chatbot. You can go through pre-made answers or immediately request to speak with an agent.
We tested Kingdom Casino’s support and were positively surprised by their service. We didn’t wait, and the customer service representative we talked to provided all the relevant information regarding our question. They’ve even sent screenshots to help us find what we were looking for.
The casino also has the FAQ page, which can help players find information. The other way to contact the casino is via the contact form, which is available through the footer. Just click on Contact Support, enter your email, and send them a message.
Games at Kingdom Casino
Online slots from the world's most popular providers are available at Kingdom Casino. You can choose your favourite providers or search for a specific game through the search bar in the top left corner. Test new slots like Big Catch Bonanza Bonus Buy or enjoy one of the classics such as Gates of Olympus. With the extensive slot selection, you’ll undoubtedly find your favourites.
Speaking of slots, the casino organises slot tournaments, giving cash prizes or other valuable rewards to players who finish at the top of the leaderboards. But the tournaments extend to live dealer games.
The selection of live casino games, as well as table games, is superb. Whether you’re a fan of blackjack, poker or other games such as baccarat or roulette, you’ll find it all at Kingdom Casino. Find the version you prefer to play and join in on the action.
Kingdom Casino’s Commitment to Responsible Gambling
Kingdom Casino introduces different features to help players who may have problems with gambling. Most notable are personal limits. Players can set personal limits on their deposits, losses, and wagers. Once set, you can amend the limits at any time, but an increase requires an email confirmation to prevent rash decisions.
You can set all limits within your account or contact the casino’s support team. If you want to take a break from the casino, you have two options: cooling off and self-exclusion.
The cooling-off period can last a week, a month, three, or six months. With this option, you’ll still be able to access your account but only to withdraw money. With self-exclusion, you lose access to your casino account, so make sure you withdraw everything before you request it.
Was told to post a review to flag the serious violations of the certificate of trust guidelines that ask gamblers uses.
In addition, this casino is excellent at inventing rules and confiscating cash balances without being able to point to them in the terms.
10/10 to avoid!
Kingdom Casino is listed as a certified casino on AskGamblers, yet it fails to meet several key certification requirements, in clear violation of your guidelines:
• Clause 5.5: “Operator must provide their players with access to their complete gaming and transaction history.”
Kingdom Casino only provides access to the last 50 spins, which is far from complete. I have requested my full gaming logs seven times, all of which have been ignored. This lack of transparency violates this certification clause. I can provide proof of my requests and the casino’s failure to respond.
• Clause 8.1: “Create a special ‘Complaints’ page/tab on their website linking to the AskGamblers Casino Complaint Service ‘Submit a Complaint’ page.”
The casino does not have a visible “Submit a Complaint” link on their website that directs players to AskGamblers’ complaint service.
You can review AskGamblers’ certification guidelines here:
https://www.askgamblers.com/certificate-of-trust
Given that Kingdom Casino is failing to meet these fundamental requirements, I believe its certification status should be re-evaluated.
It is concerning that a certified casino is not adhering to its own certification guidelines.
Additionally, there is no legal authority or regulator handling complaints with this license.