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JellyBean Casino

7.29
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

JellyBean Casino Review

  • Live chat open 24/7
  • Mobile friendly design
  • Helpful support team
  • Easy navigation
  • Low withdrawal limits
  • Slow withdrawal times
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General info & Latest Promos
Website https://www.jellybeancasino.com
Established 2018
Owner Topia Solutions N.V. Casinos
Casino Promotion JellyBean Casino: 100% up to €1000 + 20 Bonus Spins on Sugar Pop 2

Jelly Bean Casino is a sweet themed online casino where members can sink their teeth into a variety of games ranging from video slots and table games to live dealers. Players can enjoy multiple, leading gaming providers here too which include big household names like NetEnt, Play’n GO, Betsoft and Extreme Live Gaming. The site can be reached in several languages and can be enjoyed instantly or through a mobile browser. Jelly Bean Casino is licensed and regulated under the laws of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. The website prohibits registrations and the use of their site to countries which include Albania, Algeria, Hong Kong, Indonesia, North Korea, Panama, Philippines, South Korea, Spain, United States and the United Kingdom. 

Virtual Games

Members who enjoy playing video slots have hours of entertainment here with titles from some big well-known providers like NetEnt and Play’n GO. To help players cut out browsing times and have more spinning time the casino allows members to filter games by each individual provider. Members can even use the in-built search engine where both games and providers can be found quicker. Titles include the Sweet Alchemy Slot, Starburst Slot, Gonzo’s Quest Slot, 300 Shields Slot and 7 Sins Slot. 

Those who like tables games can enjoy placing bets on a selection of games offering various stakes and bet limits. Players can enjoy a range of themed tables with variants of blackjack, roulette and poker games. Games include VIP Blackjack, Caribbean Poker and Neon Roulette. 

Players who prefer betting with cards can also enjoy a range of video pokers found in the same section as table games. These include games such as Jacks or Better Deluxe, Deuces Wild and Caravan Poker. 

Live Casino

Anyone who prefers the thrill that a live casino can offer can enjoy a selection of live games hosted by providers like Extreme Live Gaming. Players will be greeted with a number of live rooms all hosted by a mixture of male and female dealers, ready to take their bets. Players can enjoy games that include Live VIP Blackjack, Live Roulette and Live Super 6 Baccarat. 

Mobile Gaming

Jelly Bean Casino can also be reached on the go for anyone looking to play through their smartphone or tablet devices. The casino can be enjoyed through a mobile browser where a selection of their games has been optimized for a seamless mobile experience. 

Support

If players are looking for help or assistance they’ll be able to use the casinos live chat facility where a friendly and professional agent will be on hand to help. This service is available around the clock 24 hours a day, 7 days a week. Players can also use phone support which is open 09:00 – 22:00 GMT and email support is also available. 

Security and Fairness

When it comes to security the casino utilizes the latest 128-bit SSL encryption technology to ensure sensitive data is transferred securely over the internet to secured servers. This is also protected by the latest firewall technology and ensures players personal and financial transactions are kept secure. 

Games at the casino are also fair, random and tested. Their software is audited by Gaming Laboratories International who are a third-party auditor to confirm games are fair. A certified random number generator is used and independently tested. 

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JellyBean Casino Reviews by Players

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blondie 1288 reviews
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Reviewed on February 1, 2020

LIKED

Jellybean casino is a casino I had heard of before but recently I received a few promotional emails that claimed I could get a 200% welcome bonus for my first deposit. I didn't see any promotions like this on their website which made me slightly doubtful, especially after taking a look at their reviews here on Askgamblers. However, I came across a no deposit sign up code so I decided to give them a try with the free bonus first and take it from there.

I noticed that they had Microgaming games as well as Betsoft and some others so I thought, why not sign up? I registered using a bonus code that would grant me with 30 free spins on Betsoft games. I'm not a fan of Betsoft but free is free. After registration and email verification I logged in but no bonus was in my account. I chatted with their live support, gave them the code and they added the free spins manually. One thing I have to say is that I'm not a fan of their navigation, the cashier doesn't really show bonuses or wagering requirements and I dislike that.

The support was quite nice and told me that I could play 30 free spins on a specific list of games, from which I chose Blood Eternal. Have played it before a few times and quite like it so that's what I went with. Somehow I managed to trigger free spins bonus and retrigger it so after my 30 free spins were done, my balance was at 77eur, which was something I hadn't expected. Again, I didn't like the cashier as I had no clue about the wagering requirements and maximum cashout, so I had another conversation with support. I was told I had over 3.4k wagering to do and maximum cashout would be 50eur plus 20eur deposit had to be made, so 70 in total. However, the bad part was that only Betsoft games could be played with this bonus.

To summarize it, I played Fruit Zen slot with 0.60cent bets per spin for about an hour and then I ran out of balance. All in all, I think they have a good customer support, but besides that, I think the game selection isn't great, even the Betsoft game collection was rather small. I'm not planning to make a deposit as I dislike the navigation, the cashier and game collection.
huub 1 review
Message
Reviewed on September 10, 2019

DISLIKED

AVOID AVOID AVOID - Don't play here. Ever.

1) They don't care about you and care even less if it's obvious,
2) They apply unfair rules and will void any serious winnings

JBC only care about profit and care ZERO for their players. After I'd won a BIG sum (>€100k) I realized I couldn't stop playing and asked for a time-out (only website where you have to ask for it on Live Chat). They said they couldn't temporarily block my account and pointed me towards a 'VIP-manager' named Chris. He wasn't available that day, nor the following or the day after that. I've returned to live chat at times where he would be available, e-mailed support with the request, never got anything back and they kept refusing to block my account on Live Chat for at least a week. After that I had lost 2/3 and I decided I wouldn't leave Live Chat without my account being blocked - they then turned extremely rude, but finally did manage to block my account. So they could do it after all.

After requesting a withdrawal they returned a single deposit and voided the rest of my remaining winnings. Apparently they enforce a clause in their T&C to take your winnings if you win big - some bonus T&C clause says you can't bet more than 30% of your original deposit in a single bet. Bonus taken or not. Basically this means that if you deposit €50, win €1,000 with a €1 slot and decide to play bigger, say €25, they will take all your winnings and you go home with nothing.

You can't win here so why bother? Go somewhere else!
JELLYBEAN CASINO REPLIED ON SEPTEMBER 11, 2019
Hi,

Thank you for bringing this to our attention. We’re sorry you had a bad experience.

It is, of course, unfortunate if the terms of the casino were not clear to you. We expect all potential players to read the terms and conditions of the casino before creating an account.

We voluntarily provide a service which allows players to close, restrict or limit their deposits to their account, if the request is unclear, we ask the players to send an email.

We always strive to offer the best service and playing experience possible and I can only apologise that we did not live up to your expectations.

Kind regards

Jellybean Casino
orfenz 2 reviews
New Zealand
Reviewed on April 22, 2019

DISLIKED

New players be careful. If you have a promotional offer from them, take screen shots and be prepared to have to argue your case to receive them. Just registered, and when asked them to honor their promotions, I was told that they dont offer them to players in country which is a LIE! After contacting support, with screen shots, and saying that no where in the promotions does it have any restrictions on country etc. Only after saying that they can keep their promotions, and that they would receive a negative rating, did they miraculously say ok.

New players Do not play here!
JELLYBEAN CASINO REPLIED ON APRIL 23, 2019
Hi

Thank you for your feedback.

We are sad to hear that your experience at the Casino is not to your satisfaction.

The registration free spins are available to all new players, however, as per the terms and conditions of the Casino some games may be restricted on certain countries. The Casino is always happy to provide alternative options such as Cash bonus if the games for the free spins are not available.

Again, thank you very much for your feedback, it's the best way to improve our product and be aware that everything was taken into consideration.

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