Golden Lion Casino

They sent me promotion on mail, I didn't get it when clicking on it on mail. I contacted customer support which cuts me off and play stupid. I screenshotted conversations. Bonuses sounded good, but you can't win anything cause each game or provider i played just ate my money or bonus. Scammers.

They have a good range of casino games and a fast verification process.

Unrealistic wagering requirements (50x) on offers, small cap on bonus winnings, £100 minimum withdrawal!

I put in a withdrawal they sent an email asking for documentation and id in which I sent, they then sent my money back to my goldenlion account I have withdrawn again and sent them more than enough proof and asked if they received it ok. This has went on for about 2 weeks, I feel like I’ve spent a fair amount for them taking do much time when trying to withdraw.

DO NOT USE. Please do not use no matter how desperate you are. I have registered on Gamstop. This casino is lethal. On the 17th June I asked to be self excluded. This was ignored. I carried on begging my VIP manager < name removed > telling her she was ruining my life. She totally ignored me. I begged on line chat. They would cut off the conversation. I completed so many online contact forms. Finally on Friday, I bombarded live chat. I had already lost my home and family, she didn’t care as long as I was depositing. I threatened to keep bombarding live chat. But when I called her out stating she was to blame for ruining my life she blocked my account. Not even having the courtesy to reply. No matter how desperate you are, we have an illness and companies like this need to close down immediately. I asked them to return my money from asking them to self exclude to try and get my life back in order. But NOTHING.

Good amount of slots to choose from so I have no problem

1. Live chat do not help in the slightest been told different things from each of them. There have even closed the chat while I was typing! (Rude!)

2. I withdrew 100€ on 11July it’s now 14thAugust and the website states 7-21 working days, well that’s a lie.
Payouts are massively SloWwWW (oh well soon be Christmas lol)

Variety of games - which is now almost in every casino.
There are unfortunately more negatives than positives. There are better casinos you can play in.

I won >1000€ from a 40€ deposit. Verification before withdrawal took a week.
Processing the withdrawal more than a week.
After few days I've been told they split the withdrawal into few (3 or 4, not sure) instalments.
Unfortunately I decided not to wait and lost remaining money.

An advice for players to stay away from this casino!
Ask them a valid license do you know they do not have a license?

Large number of games, easy site to navigate, but can't really say much more positive about this place as I feel their bonus system is misleading cause when you turn it over it is and always will be bonus (non withdrawable) cash.

Deposit $30 and minimum and maximum withdrawal is $100 after $3000 playthrough requirements so you can triple your money at best.
Different chat operators tell you different things.
Complex paperwork / photo requirements for withdrawal, which I am yet to receive.

One fine day, I received a promotional offer in my mailbox from Golden Lion Casino, with a no-deposit free chip to try out their games. I cannot remember how much the free chip was worth, probably $25 or so, but I became excited with that offer nonetheless. Hmm, who wouldn't be excited with such a free chip right? I also noticed that the casino was in fact a Rival casino, and it did crossed my mind instantly that I may not be able to register at all, typically of most Rival casinos for me, due to country restrictions of course. So I did the next best thing that I could think of - to check the casino out at Askgamblers casino review section for more details. When the review info came up, I saw that players from my country were accepted. Phew! That was a relief for me, and so it was that I then visited the casino's website to sign up and to collect that no-deposit free chip.

My happiness soon turned into disappointment! Who can I blame when the casino review showed that players from my country are allowed to sign up, only to find out later that there's a country restriction after all? Blame Askgamblers for the wrong info, or blame the casino for not providing all the important conditions for registration of new players? As far as I know, it has always been the lack of info from the casino side, so Askgamblers couldn't really be blamed for this sort of misleading info. Nonetheless, the fact remains that I couldn't sign up, due to country restrictions, and I couldn't get that free chip either. Another disappointing experience for me, although I had already suspected it.

Anyway, I hope Askgamblers would do the necessary corrections on their casino info, as in this case, and also for a few other similar cases too. No point in getting more new players disappointed as I was. And I also wish that all new casinos would provide all the important details too, to avoid more of similar occurrences.

Latest Update:

According to the casino manager's response, my registration at Golden Lion Casino would work out okay, as he had tested it himself. Okay, that's fine, I was thinking, so I decided to visit the website again and try to do login. True enough, the Login form came up, I keyed in my Username and my password, clicked the Login button, but a message popped up. 'Your account has been locked. Kindly contact support for assistance.'

I did just that. I clicked on Live Chat service, waited for 2 or 3 minutes before a host finally entered the chat and responded. Upon checking up, the host informed me that my account has been locked for security reasons. Then I asked him, what security reasons? Or it was just due to country restriction. Only then he replied "yes". Well, one more casino that hasn't updated their restricted countries list, so Askgamblers need to update theirs too. Players from Malaysia are indeed restricted from Golden Lion Casino.

Some games as Poseidon. Some promotion and some bonuses.

Actually, I have nothing positive to say about this casino.

I won 200 euro and waited almost a month to receive 100 euro, yes right 100 euro!!! because they split the payment in 2 installment, so 100 was sent back to my account- the only problem is the min you can withdraw is 150 euro, so I was basically forced to continue to play with my money in order to reach up 150 and be able to withdraw (well we all know how it ended).

Also, the withdraw fee they apply, it is unbelievable!!! 50 euro in order to withdraw!!!

After this, I asked to close the account and they invited me to gamble more because I might win big the next time. I would suggest to stay away from this casino and look elsewhere.