Ag Awards

24Bettle Casino

Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

24Bettle Casino Review

  • Totally instant-play at home or on the go
  • Huge collection of slots and casino games from NetEnt
  • Live chat support available 7 days a week during staffed hours
  • Proven fair through independent audits with public certificates
  • Numerous country restrictions
  • NetEnt game bonuses prohibited outside of the European Union (and in some countries inside)
  • Live chat support hours are somewhat limited
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General info & Latest Promos
Established 2016
Owner Condor Group Casinos
Casino Promotion 24Bettle Casino: 100% up to €240 and 240 Extra Spins (24 Extra Spins x 10 Days)

24Bettle Casino is a unique online casino that rewards players as they conquer various challenges of their choosing. The brand offers leading slots and casino games from the leading suppliers like NetEntQuickspin, and Betsoft with a live dealer studio, as well as an integrated sportsbook. All of the games are available directly through the casino website, and many can be accessed on mobile devices. 24Bettle Casino is licensed by the Malta Gambling Authority.

Restricted Countries and Territories

24Bettle Casino is not open to residents of Costa Rica, Estonia, Gibraltar, Hong Kong, Israel, the Philippines, Turkey, the United Kingdom, the United States and some other countries. Additionally, residents of any country outside of the European Union as well as a few within it are prohibited from redeeming any bonuses for play on NetEnt games.

Virtual Games

Players at 24Bettle Casino can choose from top-of-the-line slots from NetEnt, iSoftBet, Quickspin and so on. Most of these are bonus video slots with multiple special features and paylines, plus some of the best graphics available on the market. Some of their most popular games include Jack Hammer 2 slot, Gonzo’s Quest slot, and GLOW slot.

The virtual table games selection at 24Bettle Casino is vast. Those looking for roulette riches can test their luck on several different French, European, American, and even Multi Wheel games. The blackjack selection is even more varied, with everything from Single Deck Blackjack and Classic Blackjack Gold to Big 5 Blackjack Gold and Double Exposure Blackjack available. Other games include multiple Baccarat variants and more than a dozen table pokers.

24Bettle Casino’s variety of video pokers is also diverse enough to please the most discerning players. It features both single-hand and multi-hand variants of more than 13 different games, including Jacks or Better, Aces and Eights, Louisiana Double, Bonus Deuces Wild, Deuces and Joker, Tens or Better, Double Joker, and All Aces.

24Bettle Casino is also home to several “other games,” ranging from scratch cards and bingo variants to virtual specialties Hexaline and Triangulation.

Live Games

Players at 24Bettle Casino who want a live dealer experience have two different studios to choose from. The NetEnt section offers Live Roulette, Auto Roulette, and several types of Blackjack games. The Microgaming studio features Live Baccarat, Live Roulette, and Live Blackjack in single-player and multi-player variants. Both studios are broadcast in real-time and use professional standards to ensure quality gaming.

Mobile Gaming

Many of the games at 24Bettle Casino are available to mobile players. The mobile casino is available directly through the website, and virtually all iOS and Android smartphones and tablets are supported. Players will find that there are practically no differences between the original and mobile sites, ensuring that they can pick up right where they left off on any device.


24Bettle Casino has support staff available between 12:00 and 24:00 (CET). The fastest way to get in touch during these hours is through live chat. If support agents are not available, players can fill out an online contact form or submit an email to get a reply via email during the next shift.

Security and Fairness

24Bettle Casino protects its players with the implementation of SSL encryption, the industry standard for protecting sensitive information. It works by converting details like passwords and credit card numbers into unreadable strings of text that cannot be decoded.

Players are welcome to review 24Bettle Casino’s random number generator (RNG) certifications at any time through the “Fair Play” page. These show that all of the games have met rigorous statistical tests and ensure a genuine gaming experience for everyone.


Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Aland Islands
    • Algeria
    • Andorra
    • Antarctica
    • Armenia
    • Aruba
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bahamas
    • Bahrain
    • Belarus
    • Bhutan
    • British Indian Ocean Territory
    • British Virgin Islands
    • Bulgaria
    • Cambodia
    • Cape Verde
    • Costa Rica
    • Cuba
    • Côte d’Ivoire
    • El Salvador
    • Estonia
    • Ethiopia
    • Faroe Islands
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Georgia
    • Germany [1]
      • Schleswig-Holstein
    • Gibraltar
    • Greece
    • Grenada
    • Guernsey
    • Honduras
    • Hong Kong
    • Iran
    • Iraq
    • Isle of Man
    • Israel
    • Italy
    • Jersey
    • Jordan
    • Kazakhstan
    • Kenya
    • Kuwait
    • Kyrgyzstan
    • Lesotho
    • Liechtenstein
    • Lithuania
    • Maldives
    • Mali
    • Malta
    • Marshall Islands
    • Mauritania
    • Mexico
    • Moldova
    • Monaco
    • Mongolia
    • Mozambique
    • Myanmar [Burma]
    • Namibia
    • Netherlands Antilles
    • Nicaragua
    • Norfolk Island
    • Palau
    • Palestinian Territories
    • Panama
    • Philippines
    • Puerto Rico
    • Qatar
    • Reunion
    • Rwanda
    • Saint Helena
    • Saint Lucia
    • Samoa
    • Saudi Arabia
    • Serbia
    • Seychelles
    • Slovakia
    • Spain
    • Sri Lanka
    • Suriname
    • Swaziland
    • Sweden
    • Switzerland
    • Syria
    • Tanzania
    • Trinidad and Tobago
    • Turkey
    • Turkmenistan
    • Turks and Caicos Islands
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Uruguay
    • Uzbekistan
    • Vatican City
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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24Bettle Casino Reviews by Players


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Idioon 2 reviews
Reviewed on September 4, 2019


-Great selection of games and bets and some "bonus" offers.
-MGA a license so you have small backdoor chance to get your moneys if you win something.


-Account verification takes forever, they request you to send them pictures of payment methods what you dont even have used on a site and cant understand why. So if you use Skrill on a deposit beaware that you need also send pictures of your Neteller or Credit Catd and hope u have those.
-Cashout's are delayed and in some cases in complaints theys just steal winnings
-Support time is terrible
-As long as you're losing, everything is fine, but when make your first cashout problems starts
Buzibaer 1 review
Reviewed on June 7, 2019


-Cashout are split into multiple pieces, so winners not welcome
-Account verification takes forever, they request you to send them different proofs of address and also a PDF bank statement which was hard to get for me as I use online banking and my bank usually doesn't offer this to private customers.
Compared to other casinos, they request way more documents.
-Cashout's are delayed, they claim that cashouts "bounced back" to customers and ask them again to proof that they've not received payments
-Support time is terrible
-As long as you're losing, everything is fine, you get promising bonuses etc, but when you wanna make your 1st cashout, they really start to fool their customers

-Worst casino experience I've had in my entire life, definitely not recommended

First of all, we would like to thank you for making the time to leave us your feedback. We appreciate every single one of them.

Second of all, we would like to explain everything, step by step:

1. "Cashout are split into multiple pieces, so winners not welcome"
- We always stick carefully to our terms and conditions and the reason why your payout was split into installments was because it was exceeding the weekly limits:

96. The Player is aware of and agrees that 24Bettle can decide at its own standards, that the maximum amount that a Player can be paid-out is € 1,000 (or the equivalent amount in US dollars or GBP currency) per week, and € 5,000 per month. All amounts larger than € 1,000 weekly, or € 5,000 monthly will be paid in terms which 24Bettle decides, until the full withdrawal amount is reached, if 24Bettle decides not to pay-out the whole amount at once. 24Bettle may, at his own discretion, also decide to pay the amount as a whole, even if the pay-out amounts will be higher than the maximum set within the paragraph. This condition also applies to winnings of (progressive) jackpots. The Player also understands and agrees that depending on the specific locality of the player and preferred withdrawal option, a withdrawal fee may be applicable. Withdrawal fees that may be applicable are: 10% for the e-Wallet transfers and the total of the actual bank fee costs for the bank transfers. Any fees involved will be deducted from the withdrawn winnings.

2. "Account verification takes forever, they request you to send them different proofs of address and also a PDF bank statement which was hard to get for me as I use online banking and my bank usually doesn't offer this to private customers
Compared to other casinos, they request way more documents "

- it states in our terms that we have the right to request these documents - that's our agreement with every player:

88. Condor Group has the right, exercisable at its sole discretion and at all times, to request documents necessary to verify the identity of the Account holder. This is carried out in order to ensure that payment of any winnings is being made to the correct person and/or the use of the Player’s Account conforms with this Agreement. For this purpose, We are further entitled, at our sole discretion, to require that You provide Us with a set of documents, which could include, but are not limited to:
a. a (notarized) ID or any equivalent certified ID according to the applicable law of your jurisdiction or otherwise;
b. a (notarized) proof of address, by sending us a utility bill and/or bank statement not older than 2 (two) months;
c. a (notarized) proof of banking information you provided us with by either depositing or making a payout request is on your name; and/or
d. a verification of your phone number.

3. "Cashout's are delayed, they claim that cashouts "bounced back" to customers and ask them again to proof that they've not received payments"

- The general time frame for a bank transfer to be processed is up to 5 business days from the day of the transfer. If wrong details are provided for the transfer - it will be returned to us which is what bounced back means. So in such cases we double check the details and rewire the payment but this is only possible after 5 business days time frame is elapsed. This is not done intentionally.

4. "Support time is terrible"

- The customer support is available on the email address: ( approximate response time on email request is 24 hours) and on Live chat every day from 12:00 CET until 00:00 CET.

Thank you once again for sending us your feedback and we wish that we have made things more clear now with you.

Warm regards,
24Bettle Casino Support
Poetie78 1 review
Reviewed on May 17, 2019


I won 80 with nd spins. Had to deposit before I can pay out the winnings. After depositing it takes 2 weeks to verify my account. They needed more documents all the time. Customer support replies take at least 2 days. I made the cash out request on 29 April, it is now 17 May, 2 days ago I got an email that my account is now verified but still no cash out and no response to my emails to support :-(
Hello POETIE78,

Thank you for taking the time to give us your feedback. We appreciate every single one of them.

Regarding your not so happy experience and as per our bonus terms, the payout of no deposit Free Spins is limited to maximum 20 euro. Furthermore, a deposit in the past 2 months or in 30 days after your payout request is needed so we can process your payment. All currently offered deposit methods, except PaySafe, can be used to verify your account for such payout. In case you have made your deposit with Paysafe, document verification was needed.

Please provide us with your username at or to our live chat and we will be more than happy to look into this with more details.

Warm regards,
24Bettle Casino

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