Page 2 – Player Reviews for 24Bettle Casino
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Absolutely love this casino best I've come across so far from amazing customer service to quick deposits and withdrawals , all the best games , I would definitely recommend this casino to anyone 👌
For the last two months or so, I've been using 24bettle on and off but have switched to my primary casino lately. The clean and simple website that works on any device, same goes for their big catalog of slots and live casinos. Signing up was really easy and fast, and the welcome bonus was really appreciated.
They got it all. It’s got everything anyone could want from a casino. It’s got a wide array of games and amazing live casino portfolio. I got 24 Free-Spins on sign up and an great welcome offer of 100% up to €240 and 24 Free-Spins. Support was really helpful and sorted out all my issues on the day. Payment options were vast and payout was swift. Highly recommended to pass time and win hassle free.
24Bettle is my go-to casino for no-nonsense gaming fun. They've got a boatload of games so you won't run out of options, the variety is what hooked me. What's cool is that it's quick and easy to jump into the action. No hassle just pick a game and roll. If you're into a ton of choices and want to dive straight into the fun, 24Bettle is where it's at. Their sportsbook option is also very intuitive and easy to use, and although I didn't use it too much, any time I did the experience was good and straightforward.
They are engaged in spamming bonus applications for registration. They offer a no deposit, personally from the casino support at [email protected], and after registration they do not give a no deposit bonus, referring to the fact that this is not their offer, but their partners. I repeat the email was from [email protected].
Dear Fanilski, Thank you for taking the time to write a review. Unfortunately, we can't check your account from here, and since we would really like to check what happened with your account we would like to invite you to send us an e-mail in the subject line please add AskGamblers review sign-up bonus FAO Mark. Once we will receive your e-mail we will be able to check your account and check what went wrong and you can expect our reply as soon as possible. Best regards Customer Experience Team
Right off the back this casino is totally an instant-play and go.
24bettle also has a decent selection of slot games and casino games a like. I personally am fond of NetEnt so it is all good. They've also have a great chat support and customer service.
The NetEnt bonuses are restricted outside of Europe even within the country, also I know this is not the casinos fault but there are a lot of restrictions on most countries..
This is my favorite casino. I love many games, the page is fast and pretty.
The payout was fast and with no problems. I have the best manager my dear Mia!
I like everything, two times the page crashed but that was it and it was fixed fast when I report it. That was it, besides that everything was always great.
I like their terms and conditions they are unique and fair. And their game selection is fairly decent with many games and game providers I've never played before.
I don't like how I and just now finding out that in in a restricted country after registering without any problems speaking with their live chat reps and then making a deposit. Why on earth was I even allowed to register then? I sent in an email to their support stating that I did not receive the free spins that are supposed to accompany my deposit bonus and their response to me was that I am in a restricted country and they closed my account and have a good day... What about the money I gave them! And what if I had won something? I really think I n owed a refund for sure. The place that led me to the was All free chips and they have them as a USA casino that's what led me to them
It's not my fault at all.
Dear TERJZIM, Thank you for taking the time to review our casino. We are sorry to see that you have not had a nice experience with us. Players from USA are not allowed to create accounts in our casino and during the registration process in the field country, it's not possible to select the USA as a country. Since we are not able to check your account from here please be so kind to contact our dedicated customer support via e-mail [email protected] and we will make sure that your case is resolved successfully. Best regards Customer Experience Team
Excellent casino! Awarding players with loyalty bonuses every chance possible, verification process is quick and easy and their customer support is very kind and helpful! Top 5 casino in my book!
Only negative thing I can say is that free spins weren't added correctly once, but I then contacted live support and they have replaced them quickly.
Very good casino! The support is always helpful, I get bonuses regularly and the games are very fun. I play there very often and really enjoy 24 bettle!
The one time I had an issue as the game crashed and I was not able to play it. I have contacted support and they informed me that they have some technical issues and that it should be fixed soon. and, indeed, it was fixed as promised. Therefore, I can not report any problems regarding 24 bettle.
Dear LUCIS, Thank you so much for such a nice review. We are happy to see that you are having a nice time with us and that you like our bonuses. :) We are sorry to see that you have experienced game crashing but we are glad to see that it was fixed soon as when we encounter any issues it's something we try to fix as soon as possible. Best regards Customer Experience Team
Very nice Casino ! Great selection of games and quick email responses ! I have been playing on 24Bettle for few months now and have enjoyed my time. Won some great prizes ! Whenever I had any issues the support have been quick to reply ! I have been getting regular loyalty bonuses and they have also added Finnish support recently which has been helpful !
Payout can take a bit longer sometimes and website can be a bit buggy sometimes due to which I often have to clear my cache data which can be a little bit annoying.
Dear WALTTERI89, Thank you for your nice review! We are happy to see that you like our Finnish customer support as they are a great addition to our team, we are also happy to see that you are enjoying our nice bonus offers. Regarding some technical issues, we are sorry that you have encountered them but our customer support will be always ready to help and to fix any possible issues as soon as possible. Best regards Customer Experience Team
Great casino, large selection of games, super bonuses - every day bonuses from 36 up to 60%, good withdraw - after pending time they send money, without fabrication.
Only 8 star - 2 star less only therefore, that they have long pending time. Please make quickly withdraw, other casino have up to 15 min on Skrill for example. Here if I win -I must wait 48 hours, next they send money. Please, shorten the time pending :-)
Dear EKRAVCOVA, Thank you for your nice review! We are happy to see that you like the great selection of our games and that you have described our bonuses as super ones :) Regarding your suggestion for our withdrawals for sure, it's something we will try to improve and once something will change regarding that all our players will be informed. Best regards Customer Experience Team
Instant play.
Fast deposits.
Nice variety of games and service providers.
Support is nice to you in overall but seem to lack the skill to help you properly.
Outdated website.
Confirming identity (verification process) doesnt take 48 hour but 5 days instead.
Slow withdrawals of which have some reported to be 1 month +.
Cool design. Some bonuses are decent, if you like to use bonuses. Normal selection for betting purposes.
It is very hard for me to find anything else good or even average from this casino
- customer support is extremely bad
- withdraws are super slow, you may need to wait for months (I'm not kidding, really months)
- document verification is even slower, it literally takes weeks before your documents are verified. I have been waiting nearly three weeks now
- constant lies from support, they might say they are working for your case, but in reality - nothing happens
Overall, horrible casino. You should not play in this casino if you don't want to feel very scared for your money...I did that mistake and it seems like they are not going to process my withdraw at all
-Nice range of slots from different providers.
-Simple and user friendly lay out and good performance
-Accept multiple payment methods. I like it I can use MuchBetter
-The account overview is very user friendly as it gives a simple but perfect overview of your balance and remaining wagering requirements
-Always received money
-The design of the site is a bit outdated
-The range of slots is not very extensive and it would be nice if they could add some providers. My favo provider No Limit City for example is missing and would be a nice addition.
-Withdrawal and deposit with crypto would be nice.
-Overall a very pleasant experience to play at 24bettle
Great selection of games and bets.
-lots of bonuses.
-deposit working well
-chat servise is quickly.
If you have patience with withdraws, good casino.
Document review took 5 days. In fact, I haven't received a confirmation email yet. The chat was told that the documents had been approved.
Now I'm waiting for 48 hours withdraw. They promise money transfer happen faster but no.
The whole event has taken two weeks.
Casino need patience from customers too much.
-Great selection of games and bets and some "bonus" offers.
-MGA a license so you have small backdoor chance to get your moneys if you win something.
-Account verification takes forever, they request you to send them pictures of payment methods what you dont even have used on a site and cant understand why. So if you use Skrill on a deposit beaware that you need also send pictures of your Neteller or Credit Catd and hope u have those.
-Cashout's are delayed and in some cases in complaints theys just steal winnings
-Support time is terrible
-As long as you're losing, everything is fine, but when make your first cashout problems starts
-Cashout are split into multiple pieces, so winners not welcome
-Account verification takes forever, they request you to send them different proofs of address and also a PDF bank statement which was hard to get for me as I use online banking and my bank usually doesn't offer this to private customers.
Compared to other casinos, they request way more documents.
-Cashout's are delayed, they claim that cashouts "bounced back" to customers and ask them again to proof that they've not received payments
-Support time is terrible
-As long as you're losing, everything is fine, you get promising bonuses etc, but when you wanna make your 1st cashout, they really start to fool their customers
-Worst casino experience I've had in my entire life, definitely not recommended
Hello BUZIBAER, First of all, we would like to thank you for making the time to leave us your feedback. We appreciate every single one of them. Second of all, we would like to explain everything, step by step: 1. "Cashout are split into multiple pieces, so winners not welcome" - We always stick carefully to our terms and conditions and the reason why your payout was split into installments was because it was exceeding the weekly limits: 96. The Player is aware of and agrees that 24Bettle can decide at its own standards, that the maximum amount that a Player can be paid-out is € 1,000 (or the equivalent amount in US dollars or GBP currency) per week, and € 5,000 per month. All amounts larger than € 1,000 weekly, or € 5,000 monthly will be paid in terms which 24Bettle decides, until the full withdrawal amount is reached, if 24Bettle decides not to pay-out the whole amount at once. 24Bettle may, at his own discretion, also decide to pay the amount as a whole, even if the pay-out amounts will be higher than the maximum set within the paragraph. This condition also applies to winnings of (progressive) jackpots. The Player also understands and agrees that depending on the specific locality of the player and preferred withdrawal option, a withdrawal fee may be applicable. Withdrawal fees that may be applicable are: 10% for the e-Wallet transfers and the total of the actual bank fee costs for the bank transfers. Any fees involved will be deducted from the withdrawn winnings. 2. "Account verification takes forever, they request you to send them different proofs of address and also a PDF bank statement which was hard to get for me as I use online banking and my bank usually doesn't offer this to private customers Compared to other casinos, they request way more documents " - it states in our terms that we have the right to request these documents - that's our agreement with every player: 88. Condor Group has the right, exercisable at its sole discretion and at all times, to request documents necessary to verify the identity of the Account holder. This is carried out in order to ensure that payment of any winnings is being made to the correct person and/or the use of the Player’s Account conforms with this Agreement. For this purpose, We are further entitled, at our sole discretion, to require that You provide Us with a set of documents, which could include, but are not limited to: a. a (notarized) ID or any equivalent certified ID according to the applicable law of your jurisdiction or otherwise; b. a (notarized) proof of address, by sending us a utility bill and/or bank statement not older than 2 (two) months; c. a (notarized) proof of banking information you provided us with by either depositing or making a payout request is on your name; and/or d. a verification of your phone number. 3. "Cashout's are delayed, they claim that cashouts "bounced back" to customers and ask them again to proof that they've not received payments" - The general time frame for a bank transfer to be processed is up to 5 business days from the day of the transfer. If wrong details are provided for the transfer - it will be returned to us which is what bounced back means. So in such cases we double check the details and rewire the payment but this is only possible after 5 business days time frame is elapsed. This is not done intentionally. 4. "Support time is terrible" - The customer support is available on the email address: [email protected] ( approximate response time on email request is 24 hours) and on Live chat every day from 12:00 CET until 00:00 CET. Thank you once again for sending us your feedback and we wish that we have made things more clear now with you. Warm regards, 24Bettle Casino Support
I won 80 with nd spins. Had to deposit before I can pay out the winnings. After depositing it takes 2 weeks to verify my account. They needed more documents all the time. Customer support replies take at least 2 days. I made the cash out request on 29 April, it is now 17 May, 2 days ago I got an email that my account is now verified but still no cash out and no response to my emails to support :-(
Hello POETIE78, Thank you for taking the time to give us your feedback. We appreciate every single one of them. Regarding your not so happy experience and as per our bonus terms, the payout of no deposit Free Spins is limited to maximum 20 euro. Furthermore, a deposit in the past 2 months or in 30 days after your payout request is needed so we can process your payment. All currently offered deposit methods, except PaySafe, can be used to verify your account for such payout. In case you have made your deposit with Paysafe, document verification was needed. Please provide us with your username at [email protected] or to our live chat and we will be more than happy to look into this with more details. Warm regards, 24Bettle Casino
24Bettle.com has it all. It’s got everything anyone could want from a casino. It’s got an immersive interface. So, I signed up and I got 24 FreeSpins, which I could use on a selection of 4 games. I went for Warlords as I like that sort of fantastical theme. Happy with what I saw, I took the Welcome offer of 100% on the casino. I then got my 100% up to €240 and 240 FreeSpin
Hello dear DONKINGKONG, Thank you for stopping by! We really appreciate your lovely words, they warmed our hearts. We are constantly developing our website to give our beloved players the best experiences. Thank you again for your feedback. We wish you great experiences with us! Warm regards, 24Bettle Casino
I was skeptical about this casino because of all the things I saw online with missing payments and stuff. But I decided to take the risk because their welcome pack is great, and I'm happy I did. Took like 2 days to change the payment preference from Wire to Skrill because they require a few documents and I had to wait for the confirmation, but then I got my winnings in 24 hours. The customer support was helpful and nice. So yeah definitely will play here again.
Dear WASBJORNAVIKING, Thank you for this wonderful feedback. It is very much appreciated. We are sorry to hear you felt like you had to risk in order to play at our Casino. We must say that we are doing our best to keep our players happy and we are thrilled that you enjoyed your time with us. Congratulations on your first winning! We do hope you will stay with us and there will be many more fast withdrawals in the future. Best regards, 24Bettle
I think 24Bettle is the nicest brand from their entire group of casinos. Nice design and easy to navigate.
I also had no issue withdrawing my funds. I won 450 EUR last week and got them in 2 days.
Hi dear Ddonna09, It is lovely to hear these kind words from you. Thank you so much for taking the time to give us your feedback. We would like to congratulate you on your winnings and we are very happy to hear you received your funds in no time. Always feel welcome to contact us via email or in our live chat if you have any questions, queries or concerns. Happy thoughts, 24Bettle Casino
I noticed they just changed the index and it's super nice. Also I like their "achievements" promo and variety of games. Didn't have any issues with payments. Thumbs up from me!
Dear JOHAN666, We are very happy to hear you like our index, promotions and games. Your awesome feedback means the world to us. Keep an eye on our brand as we are going to add more gaming providers and we promise to do our best to keep you standing with your thumbs up! Thank you again for your positive review. Best, 24Bettle Casino
Despite on what I read online, I had a good experience with the casino. I found the support to be really nice and had no issue depositing or withdrawing. I totally recommend it.
Hi Nina, Thank you for taking the time to send us your feedback. We are very happy to hear that you had a good experience and that you are pleased with our customer support. We always try our best into making our players journey as pleasant as possible. We wish you further winnings with us. Also, you are always welcome to contact us via email or in our live chat if you have any questions, queries or concerns. Warm regards, 24Bettle Casino
24 Bettle casino has, what I think, are some of the coolest ideas for bonuses and earning different awards and perks, my favorite by the way are the ones that are emailed to me. Inside I find free spins,no deposit keep em coming 24 Bettle
The part I dislike, is also my reason I dont play there often or even less than that. I could never deposit in my local currency, CAN. since our dollar compared to most others around the globe is significantly lower, If we deposit 50 , we get 35 give or take in return to play with. It's awesome cashing out, but the Pitts depositing.
Made a registration about a week ago as the WB is quite generous and gave me the opportunity to win more. Made a quick deposit to try my luck and it payed out good. Expected to have some issues with the withdraw but had none at all. Only a week in and have a great second deal on the table! Summed up I had good experience with 24bettle which was not expected as per some reviews online.
I was sceptical to register with 24Bettle at first based on previous reviews, however I must say I was actually quite impressed with the casino. I had a brilliant experience with support, they were extremely helpful! Also, they have quite a selection of games to choose from, outstanding promotions and bonuses and also I was very happy with how quick and easy both deposits and withdrawals get processed. I highly recommend it to anyone considering playing with them. You will not be disappointed!
Registered a couple of weeks ago with this casino, and have had a great experience. Their game selection is vast, no problems with deposits and withdrawal. Their customer support was greatly helpful.
Overall really nice experience. Recommend it to anyone. Clearly they've jacked up their team.
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I am impressed by customer support on this website, anytime I message them I get a very fast reply and the help is always satisfactory. Also the website is simple and clear to use. Had a small issue with depositing but like I mentioned customer support solved it for me and was able to play without any other issues.