We take great pride in every achievement that helps our players get the optimal conditions and fair play at online casinos and sportsbooks. AskGamblers Complaint Service works around the clock to meet your needs and ensure a safer online gambling and betting experience every day.
Recently, AGCS released its annual report, and the evident success has led us to implement quarterly reports to monitor our progress every step of the way.
Here’s what our players think about it:
AskGamblers, thank you for your assistance in delivering my deposit. You can close this complaint and mark it resolved.
Read on for a sneak peek at the statistics and results we have achieved. Spoiler alert - you will be amazed!
Your Issue - Our Priority
This service was initiated when we noticed many players had issues withdrawing their funds from online casinos. We recognised the problem and decided to do something about it. The system is simple and straightforward - players file a complaint, and our dedicated team works tirelessly to resolve it.
This is recognised by our players, as they express:
So far, AskGamblers have helped tremendously in getting my money out of a few casinos! I feel somehow protected, and I thank all the team members who put in the effort!
Results have come quickly and have been remarkable. Returning $500k to a single player is just one of the successfully resolved issues, with many more to follow.
For this quarter, numbers speak for themselves:
Complaints for Online Casinos Worldwide
- Received complaints: 3,522
- AGCS users: 2,499
- Affected casinos: 680
Complaints in German
- Received complaints: 77
- AGCS users: 63
- Affected casinos: 57
Complaints in Spanish (LATAM)
- Received complaints: 70
- AGCS users: 56
- Affected casinos: 35
Complaints in Portuguese (Brazil)
- Received complaints: 23
- AGCS users: 15
- Affected casinos: 17
Complaints for Affiliate Program
- Received complaints: 56
- AGCS users: 40
- Affected affiliates: 36
Cash Comeback: Highlights of AGCS Q1 Wins
For more than 15 years, the AskGamblers Complaint team has gone the extra mile to meet your needs and resolve complaints with optimal results. Just four months ago, we celebrated returning $70 million in disputed players’ winnings, and now we have even more good news to share!
This quarter, we achieved an impressive total recovery of $2,594,798! This remarkable figure includes contributions from the following sectors:
- $2,169,573 recovered from online casino complaints worldwide
- $568 for betting complaints
- $396,737 for complaints in German
- $2,795 for complaints in Spanish (LATAM)
- $16,299 for complaints in Portuguese
- $8,825 for the affiliate program
Let the Sportsbooks Complaints Roll In!
This year, AskGamblers launched betting complaints, and the first ones are starting to come in. We are pleased to announce that we have received two complaints, one of which has already been resolved with a positive outcome. Returning $568 to the player is a fantastic start, and we will continue at this pace!
Changing the Face of the iGaming Industry - One Complaint at a Time
As our slogan states, we are on a mission to provide all the necessary information to players, resolve their complaints, and make the iGaming world a safer place. This report serves as confirmation that we are achieving this goal, one complaint at a time.
Get the truth. Then play.
