Yukon Gold Casino

Excellent customer service. Live support from a human is always appreciated. Frequent, high value promotions, new games added frequently, rewards points accumulate quickly.

Even when calculating for variables, the RTP for many games does not even come close to what is listed, so in that regard players should be cautious about expectations and not rely on RTP.

Yukon Gold Casino

3 months ago

The RTP is an average calculated over millions of spins and is audited by eCogra. You are not guaranteed to hit the exact percentage in every session as this is an average over all spins for every player.

Yukon Gold Casino is a great choice for online gaming! The variety of games is excellent, and I’ve had some good luck while playing. Whether you enjoy slots, table games, or live dealer options, there’s something for everyone. The only drawback I’ve experienced is that the loading times can be a bit slow at times, but it doesn’t take away from the overall enjoyment. Overall, I’d definitely recommend giving it a try if you’re looking for a fun and reliable casino experience.

It is easy and fast to deposit into. There are quite a few games to choose from, even though they are not exactly 3rd party providers, they still have a lot.

Not trustworthy.
I won a small amount, $300 dollars, and withdrew it. Then several days later they are telling me that I am ‘in arrears’ with the casino.. HOW IS THIS POSSIBLE? Every time I’ve deposited, it’s come straight out of my account. This is bogus. DO NOT PLAY HERE.

Too many things to list. Absolutely rigged through and through across all games. RTP and RNG are falsified as I have thousands of hours of recorded gameplay. Payout stalling and absolutely no record of any game logs. They refuse to release game logs even though it should automatically be there. They also refuse to release My win-loss amount. Put simply this place has fraudulent games. zero transparency. Non existent support. Oh, they also flood Trustpilot sites with fake positive reviews clearly by bots and paid actors. This casino should be on a blacklist.

I have been a member of Yukon Gold Casino for 4 years and used the same banking information to deposit money and when I won 600 dollars they refused to pay me. I would advise anyone who is playing to close their account and register with an online casino from Ontario. This casino is fast at taking your money but refuse to pay you when you win. They will use every possible excuse not to pay you. Horrible experience

I was sceptical with the withdrawal process because of the reviews I have seen on here. Some said that there was a 4k limit. Btw that depends on the players bank. My host Noemi, who is really helpful and friendly helped me with the whole process. I’ve been gambling with slots for a while and I swear wherever Noemi goes I will follow. She’s the definition of customer service. I love how everyone gets a personal host once they can prove their loyalty. Lots of bonuses, no wagering required. And she’s always there to help. Thanks again Noemie.

Nothing, if I had to choose maybe the tech support when you’re new to the site. After a couple deposits and proving that you’re not there just for their bonus. Someone will email you and offer a big bonus. (Mine was just under 1k) Again I’ve only won big here at Casino rewards. Positive people who work the site bring better luck. (My personal opinion.

I like that they offer microgaming and I love the layout of the casino and that the games are really easy to find and navigate. I like that this Casino does offer alot of player bonuses.

have been depositing to Yukon Gold Casino and one of their sister sites sporadically for years. I have never won before which is totally fine, I do understand these are games of chance for entertainment purposes. You can Imagine my elation and excitement when I finally got a 500.00 win on Yukon Gold. I went to cashout and was deflated a little when I saw the completely outdated practice of money being held for 48 hours with the option of reversing funds, but oh well...what can you do right? I went into chat to try to find out where I can upload my documents in hopes of expediating the process and was told to wait for an email requesting documentation...which, so far has not arrived. Chat was very dismissive, almost like they were annoyed by me, a customer who has deposited many hard earned dollars over the years. I am thoroughly disappointed with this Casino and, in recent light of what cashout entails...will probably never visit any of their sites again. I'm a little nervous that they will try to delay cashout unnecessarily and I will eventually have to involve 3rd parties for a resolution.

* Microgaming, which i love and that's why i play here, don't need or care about other operators, because Microgaming is only at CR and they are good;
* VIP and bonuses/promotions, lottery tickets with great prizes, there are many and regularly, just need to check and ask;
* Massive jackpots u will not see elsewhere, they are here and anyone can be lucky.

* After playing for some time in one session they'r websites ALWAYS glitches out and has an infinite loading loop, i tried different browsers and mobile, it's the same, only solution is to clear cookies, then ur fav saved games also disappear;
* High wager amount, 200x ( or less,depending on the bonus) is pretty high if comparing other websites, it's a hit or miss, if ur lucky can wager it, but the good thing about the wager here is that as the play-through requirements are met, funds are automatically transferred from your bonus balance to your cash balance in increments of $10;
* Zero responsible gambling options. They just don't want you to quit or "cool-off" even closing and opening account takes minutes with the bot, what's the point. Even simple things like reversing a withdrawals that takes days to complete is possible, and they know this works.
I'm still a returning customer here at CR, hope they fix the issues in time, because there is potential.

Signed up here just because of the bonuses. Newcomers here are given not only an increase in the deposit but also free spins. I tested the casino and decided to play only in it for now. The choice of games is excellent and, most importantly, fresh slots are all there. Plus I liked that they have gifts for regular customers.

The variety of games they have are from good trusted vendors, Microgaming being amongst my favorites.

The house (personal branded games) games variety is actually quite good, usually I find those games to not be as good of quality when playing other vendors. Lots of deposit options available, fairly quickly reflected on your account.

The site itself could be a little simple to navigate as it is labelled in a vague manner, it could benefit from more specificity for sure.

The main chat is decent, however there are many incidences when the chat system doesn't address you properly, due to the livechat being answered initially by an automated chat bot to inquire upon your particular issue or reason for contacting the chat. I assume that's to save the operator time, however this time saver is pointless due to having any saved amount of time being negated by not allowing the customer to write about their issue whilst awaiting the operator on the chat page as they grey out the typing field and so that aforementioned saved time more or less goes completely to waste by forcing customers to wait before they can elaborate on there issue.

They do reply quite quickly, although the team responsible for email reply and solution in risk management associated with "casino rewards" performs poorly, the staff I've dealt with was extremely slow in dealing with simple issues, falsely informing me that my problems have been solved only for me to leave the chat and subsequently realize that that solution they claimed to have successfully implemented on my account was in fact not solved and remained the same way for quite a large amount of time after, due to lack of reply by the staff, leaving me to repeatedly contact them, tediously writing and re-writing the reason behind me contacting them due to the employees not sharing information with each other, essentially making each new person you talked to on chat completely oblivious to your issue, forcing you to once again elaborate. Lots of wasted time trying to fix things that the casino was responsible for causing in the first place. So 1/10 score in my opinion for that particular chat.

There are occassions when you are winning at many games, maybe not a great deal of money, but enough to be entertaining. Bonus opportunities are good and you do have the option to opt out if not interested.

If you have a concern or issue contacting any Casino Rep never validates anything, you are always wrong. You are encouraged to reach out but when you do, responses are slower and slower. When you make a withdrawal and are waiting the 48hrs for the funds to be sent, any amount you withdraw for play from that amount seems to reset the 48hr waiting period, in hope that you will continue to use these winnings to gamble back and reduce your winnings.

Instant E-transfer is not instant. When the system is busy your funds which are in fact instantly transferred by your bank to their service provider too often never make it to your Casino account for instant play due to high volume demand. Instead your money is auto deposited to the providers account and you wait for up to 48 business hrs to receive a refund via etransfer back to you.

Eg Friday deposit is not refunded to you until Tuesday following accompanied by emails suggesting you did not follow procedure.

Do not expect support from the Casino to help correct this issue. As a player I watch as Jackpots grow and grow, currently fast approaching 18 million and my winnings near zero for weeks. Without winnings there is no fun or entertainment, with negative customer support just discouragement. Not entertaining, just upsetting and not worth wasting your time or money.

Great bonuses on the site, and it seems like if you win and you still have a bonus you can still cash out money without having to keep playing and playing.
I like the odds at the site, not sure what the payout is, but some games pay out lot and some games pay outs are low.
Play and set limits. If you keep losing on one slot, play another slot and know your limit.

I really don't like holding the cash out. If you make a deposit, it is instant. If you want your money out, you have to wait.
2 business day's for a hold, and you can cash out and change your mind at any moment. Those 2 business days don't include weekend and holiday's, so if you cash out on Saturday, you need to wait until Monday, and Tuesday for the hold. Once the hold is gone usually the money is in the bank 2 more days later, but it seems much later than that. I wish they would speed up their cash out process.

Great place to play, start off small and bank coins and hope for the luck to come your way. Like every other casino you win some you lose some. Pay rate are great on some but not on all be watchful of which games are better.

Game bonuses seem very old and not very interactive as some other game out there, the promotions some the time have very specific tasks to do before you are eligible, so read the fine prints and understand what you must do to get match offers.

Yukon Gold offer good quality games and I like the layout of their website. I've never had any issues with buffering or games crashing. Some of the bonuses are good, particularly the first deposit bonus.

Their wagering requirements are far too large and of the few times I've dealt with their agent I did not find them to be very helpful towards me. They take far too long to deal with issues and when they get around to it its usually to an unsatisfactory resolution.

Yukon Gold Casino

5 years ago

Hi GLS

Thanks for the feedback. Could you please contact me directly about the issue you had with support so I can ensure further training is being given.

In regards to the 200x wagering requirements, players can withdraw their cash balance at any time by forfeiting the bonus balance. Also, any bets you make will come from both cash and bonus balances relative to the ratios received. For example, if a player has received a 100% match bonus, each bet will consist of 50% cash money and 50% bonus money. This also means that any winnings will go back into each account in the same ratio.

A real example:

Player deposits $100, gets $100 bonus. Placing bets of $5, $2.50 will come out of cash balance and $2.50 will come out of bonus balance (previously each bet used cash first, then bonus once cash was gone). If a player wins $1000 from this bet, $500 will go into cash balance and $500 will go into bonus balance. The player can now forfeit the bonus balance to withdraw their remaining cash balance plus the $500 win without completing any further wagering. Previously the winnings would go back into bonus balance and the player would have to complete the full wagering requirements before being able to withdraw meaning higher chance of busting out.

I hope this fact changes your mind about the WR.

Yukon Golds site runs well and some of the games are very good. Graphics on the site are acceptable and the games don't lag. They offer fairly regular bonuses too.

They have awful customer service and they seem to enjoy frustrating customers looking for answers to delays in payouts. Their wagering requirements are the worst of any casino ever - 200x wagering! They really do not value their customers at all.

Yukon Gold Casino

5 years ago

Thanks for the feedback regarding support. Would you mind contacting me directly with details regarding this so I can ensure further training is provided.

In regards to the 200x wagering requirements, players can withdraw their cash balance at any time by forfeiting the bonus balance. Also, any bets you make will come from both cash and bonus balances relative to the ratios received. For example, if a player has received a 100% match bonus, each bet will consist of 50% cash money and 50% bonus money. This also means that any winnings will go back into each account in the same ratio.

A real example:

Player deposits $100, gets $100 bonus. Placing bets of $5, $2.50 will come out of cash balance and $2.50 will come out of bonus balance (previously each bet used cash first, then bonus once cash was gone). If a player wins $1000 from this bet, $500 will go into cash balance and $500 will go into bonus balance. The player can now forfeit the bonus balance to withdraw their remaining cash balance plus the $500 win without completing any further wagering. Previously the winnings would go back into bonus balance and the player would have to complete the full wagering requirements before being able to withdraw meaning higher chance of busting out.

I hope this fact changes your mind about the WR.

Very good casino, you will win here... I have played at many casino's and I always go back to the Casino Rewards group as you can get a fair chance to win very big pots. Cash out is very reliable, you will receive your winnings with no hassle. Games are great.

Nothing really, they have always been good to me and I recommend this casino. I have played at many others, nothing rivals this group for fairness, reliable cash outs and a lot of good games. Only issue I have is with the Casino Rewards VIP and bonus spins...otherwise enjoy the play!

Some good games, lots of the ones I like. I like that it's mobile friendly too. They have good bonuses and the wagering is not the worst I've seen. The graphics are also acceptable

The customer service is very poor, particularly from risk management. They seem to find any reason to delay an inevitable payout and do not respond to emails until it suits them. Often when they do, they completely ignore your queries and give a robotic, scrip like answer.

Game are fun, enjoyable and all around exciting. Cant complain about those.

That u can not with draw your funds if u have bonus credits, and they should use the bonus credits first before touching my money.

Yukon Gold Casino

6 years ago

Hi player
You are not obliged to take a bonus. You can ask to have it removed if you do not wish to satisfy the associated wagering requirements.

The terms you agreed to:
https://www.yukongoldcasino.eu/en/terms/

Sign Up Offer Terms and Conditions
Deposit Bonus Promotion
5.Your deposit may be cashed-in, providing any minimum bet requirements associated with redeemed bonuses have been satisfied.

Bonus Account Terms and Conditions
7.In some cases, for any wagers made, the wager is deducted from the Player's cash account. If there is no cash available, then the wager is deducted from the bonus account. This effectively means that funds in the Player's bonus account are only played if there is no cash balance. In other circumstances, for any wagers made, the wager is deducted from the Player's deposit and bonus accounts in the ratio equivalent to the total deposit balance and bonus balance. Winnings will be re-distributed back to the deposit and bonus accounts using the same ratio.

The games are fun and new the win rate is high but nothing to be earned since withdrawal methods did not work...

The withdrawal methods are very slow, and finally they might not work as it was my case and I jad to spend all my winnings and leave casino for good.

Support did not really help in anything... knowing that the cards I used for deposit were the same I tried to use for withdrawal.

Yukon Gold Casino

6 years ago

Hi player

Unfortunately some banks do not allow us to send withdrawals back to the card.
It would be helpful to know how support was not able to help - please forward me your account number to [email protected] so I can look into it.

The games are fun and exciting. But no differant than any other on line casino sites out there.

They DELAY as long as possible in order for payment. 1ST there is a 48 hour security check (which is totally nonsence) I was being misleading when talking to there so call support team in which I had spoken to at least 6 of them who had all informed me there would be no issues for withdrawal to go back to the prepaid visa card, All said after 48 hours of security check it would take another 2 to 3 business days for transactions, they told me later that the money cannot go back to the prepaid visa card and I had to do other alternatives to get money out which involves me giving out a lot of personal information in which I am not comfortable to do. This is why I use a prepaid visa card. I will be leaving the money in the casino and play till I lose it all rather than give up anymore personal information and will eventually close my account with this site as they had misinformed me on more than 5 occasion that it would be no issues to have the withdrawal to go back to prepaid visa card. Please do not deposit at Yukon Gold Casino as they will find some reason to delay when you want to withdrawal funds.

Yukon Gold Casino

6 years ago

Hi player

When you registered an account at the casino, you agreed to the terms and conditions, including those listed below.

https://www.yukongoldcasino.eu/en/terms/
6. Payment Details / Withdrawals
viii. Due to e-commerce and online gaming regulations and also requirements by the Financial Action Task Force (FATF), Yukon Gold Casino reserves the right to conduct a security review and may require you to provide such security documents that the Casino deems necessary in order to maintain our high levels of customer protection and security. In the event of failure to comply with such security requests, Yukon Gold Casino reserves the right to void any winnings on your account and/or restrict further purchases and withdrawals and/or lock the account.

7.Authorisation Procedure
i. Yukon Gold Casino reserves the right to ask Players for verification documents following deposits and/or prior to executing a withdrawal. Should it be deemed necessary the casino may also require these documents to be certified by a registered Notary. This includes, but is not limited to: a.a copy of the card in question showing the card holder name, or evidence of the deposit method used (if applicable)
b.a copy of photographic identification documents; such as a Passport, Driver’s License or government-issued identity card
c.documents confirming residence, such as a bank statement or utility bill, no older than 3 months

Banking and Withdrawals Terms and Conditions include:
2. Withdrawn funds will be held in pending for 2 working days, during which time you may reverse the withdrawal in order to continue playing at Yukon Gold Casino.

As for the chat agents telling you that you could withdraw to your card - without seeing those chats it's impossible for me to say whether or not you were given the correct information. I will however ask a supervisor to give more training to the support regarding prepaid cards.

Cheers

Yukon Gold is another good casino from Microgaming family and also a part of Casino Rewards Group casinos which in my opionion already means superb quality (customer service vise and great variety of games). I joined them two weeks ago to try them, as I am a member in most CRG casinos. I've noticed that they have a free play bonus and last year I played a bonus like this in another CRG group casino.
After downloading their software, I signed up and made a 30€ deposit via skrill. Altough this time I wanted to play bonus-free, I didn’t see any interesting or generous promotion in my account offers. Then I visited the slot called Kathmandu which I've started to play very recently. I placed 0.27€ bets per spin and after 30 spins I received 15 free spins. The spins paid only 4€ but my balance was right back where started. So I increased bets to 0.45€ and played 100 spins, in the middle of them I got 4 scatters, that gave me 11€ win and another 15 spins bonus round, which overall resulted with a nice win of 40€. I saw that the game was in a good mood so I upped bets to 0.90€ per spin. It took me around 60 spins with small wins to get another bonus feature, this time with 60€ win. I continued to play this game until it reached 130€, then I decided to withdraw.

Just to be sure, I sent them all verification documents. I had no problems with my withdrawal and it was in my skrill account in around 4 days, as their pending period is 48 hours. I am really impressed with this casino, I didn’t even contact the support as everything was smooth and easy to find. Great game selection, decent withdrawal time and download version that works good- doesn't lag or give server errors. I will definitely play there again, they are trustful and can be recommended.

There could be more match bonuses or bonuses with free spins to attract new members and to make them more interesting.

Yukon Gold Casino is yet another casino that I have tried out that is solely powered by Microgaming software and also that is a member of Rewards Affiliates. So I loaded their website which is not that interesting just like I said in the previous reviews and also they do not have the instant play nor the mobile play version which according to me is a flaw.

They do have the 1000$ free no deposit required offer. Basically you can play 1 hour with that money and everything you win within that hour will be yours to keep, of course everything above the beginning 1000$. I did try this couple of times in other casinos where I have stumbled upon this, but unfortunately haven't had much luck so far. So I wasn't so eager to try it again here. I just made download of their software, made my account and my deposit of 20$. After that I made a choice of playing Red Hot Devil out of over 500 games. So I started the game with the minimum bet. First 20 minutes of the game were quite filled with empty spins but it don't discourage me that much I just kept playing and after another 30 minutes of mostly bad luck I started hitting the features more often and often and also five of a kinds weren't unfamiliar as well. Basically the game was starting to feel more good to me.

So after 3 hours of playing my balance was 75$ so I raised by bet a little bit and tried it more but it wouldn't give anything at that point and my balanced decreased to 50$. So I just decided to come back later and continue playing but this time maybe with a different slot. Haven't tried their support, since I didn't felt the need to. But over all it is a decent casino that I would gladly recommend.

Yukon Gold casino is coming from Casino Rewards Group and by it I can say they are safe enough to play here. Casino Rewards Group it sure knows how to handle everything, because the first thing I always see on any particular casino is the complaints that has. Only 2 complaints and solved successfully I think that should mean something. They are established since 2004 so 11 years on the online market is not a joke.

And like always, even here at this casino I enjoy free spins or bonuses with wagering requirements of course, but what I got from Yukon Gold Casino in my mail, is the offer of 1000$ free play, so as I know the bonus needs to be played 1 hour and after, if there is some money on your account its yours to keep as a bonus from the casino. But it needs to deposit 40$ or euros, so you can take advantage of this welcome offer. I was just wondering if anyone succeed in that bonus, because when playing with the maximum bet for 1 hour even 2000$ are small sum and not 1000$.

Because playing this bonus we are allowed only few selected slots to be played I choose to play Thunderstruck II game, hoping that it will won me something. I was losing and losing and the free spins never came out, even the 2 Goat which are the free spins features, rarely came by 2 and 3 never. When I finished my 1 hour of free play on my account was zero, so I lost all the bonus money, I still had the time to restart the game and try again, but how the play time was going on, I didn't want to bother. I have never deposited here, not that I don't like the casino, but for the simple reason that I have forgotten about them. Nice and safe casino to play.
Good Luck!

Mg offers the best games in the business and this is why I always go with the Mg powered casino. Yukon gold is owned by the Casino Rewards group which Ido not really follow a lot and it is just that they have so many casinos that every once in a while I open a casino and by just looking at the site I find out that they are owned by the Casino Rewards group because they all have the same layout.

Well this company thinks a lot about its name and reputation and you can see that most of their complaints have been solved by the management and this is a sign of a good company . I created an account on this casino a while ago and have played here for the free money bonus they have for new players and I have played with a bonus like this before and I loved so I claimed one here too. Got 1000$ for one hour.

This time I start with the Bj game and here i make the maximum bets because I have all the money in the world. Got the hot streak in the beginning only and was minting money like a machine but then I got cold and the action stopped sadly and I went down for 400$. I moved to TS II looking for something magical to happen but it did not because now i needed like best features to get back into the game and that was not going to happen so fast because slots take their time. I did not lose all the money but I left the casino when my balance was 250 because I did not have a lot of time left and at that moment there was absolutely no use of playing. It would just have been to kill some time. It is always fun to play on such bonuses.

Yukon gold casino is part of the Micro gaming community and has a really big collection of games. They are owned by the Casino Rewards group of casinos. And just like most of the casinos from this group I came to know about this casino from the mail about new casinos with
special offers they send us. They had a lot of exciting offers but I preferred the one with 1000$ free no deposit bonus and I was looking for that only.

These bonuses are just too much fun to play and we also get to try a lot of games because of a big bank roll which we usually do not deposit.
Got this bonus only for one hour as a free play. They have been in the business for around 10 years and are very famous. I strongly advice all the players to read the terms and conditions before start playing because that is when the rift between player and the casino arises.
After claiming the bonus I started with the Avalon slot and this one of the few slots which I always play when on Mg casinos.

I was betting around 20$ per spin and I think it was the maximum bet. Did not get anything in the beginning but then got the wild thing it paid me around 55$. that is the only thing I got from this game in 10 spins. Tried jackpots the chances are even less than a one in a million. .

Played around 6 slots for around 10 to 12 spins each but no luck here as in the end of one hour I was around 160$. Their support is very nice and the good thing about the casinos from this group is that I never get any technical break downs. And the processing is very fast.
I would give them 7 out of 10.