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Yukon Gold Casino

Our Rating CasinoRank
6.2/10
CasinoRank
Player Rating 36 reviews
4.9/10
36 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Are you ready to explore the Wild West of Yukon Gold Casino? The online casino brings you a large number of online casino games. The website design is slightly outdated, but everything is easily accessible from the header. Players can claim the signup bonus upon registration, and there is also customer service working around the clock to help them out.

What we like
  • Various withdrawal methods
  • Live chat open 24/7
  • Approved by eCogra
What we don’t like
  • Low daily withdrawal limit
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure Ontario and UK

UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware

Ontario Visitors: 19+. T&C Apply. Play Responsibly.


Yukon Gold Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://yukongold.casino
Established
2004
Licences
Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario, UK Gambling Commission
Affiliate Program
Languages
English, French, German
Casino Type
Download, Instant Play, Live Casino, Mobile

General Information About Yukon Gold Casino

If you’re looking for online casino sites, check out Yukon Gold Casino. The gambling website has been open since 2004 and features licences from the Kahnawake Gaming Commission, the Alcohol and Gaming Commission of Ontario, and the UK Gambling Commission.

The site’s available in three different languages, and you must enter a lot of personal information upon registration and verify your account in order to be able to play.

Before you start chasing gold, our online casino review should help you learn about Yukon Gold Casinos, so read it carefully.

StallCation

Complaints

Read the complaints other players have left for Yukon Gold Casino. Learn more about complaints.

Show all complaints
Yukon Gold Casino - Withdrawals are delayed unnecessarily
I won on November 21, and I’ve always played at Yukon Gold Casino. In the past, I’ve received my winnings smoothly and without any issues. However, this time, it’s already December 9, 2025, and I still haven’t received my winnings, even though I have already submitted all the required documents.

After playing here for years, this is the first time they’ve asked me for additional verification documents. They’ve been replying occasionally, but each time they seem to shift the blame for the delay instead of resolving the issue. As loyal customers, we deserve to be treated fairly and valued — especially when we have spent much more money losing than winning.

I’ve sent multiple follow-up emails, yet I still haven’t received a proper update or resolution. It’s very frustrating that when depositing money, there are no verification requirements, but when it comes to withdrawing, the process suddenly becomes complicated and full of document requests.

If verification is truly necessary, it should be done during account creation — not after a player wins. This system appears to favor the casino, as deposited funds are accepted instantly while withdrawals are delayed unnecessarily. They promise responses within five days, but customers just end up going in circles. If you don’t have patience to keep following up, your winnings could remain stuck indefinitely.

As a long-time customer, I sincerely hope Yukon Gold Casino will address this issue promptly and improve their verification and payout process to ensure fair and timely treatment for all players
staus Resolved
$1850
Yukon Gold Casino - Winnings have gone missing

My winnings of $800 was released from Yukon gold on the 5th of June 2023. It is now 21st of June 2023 and they can't seem to locate my winnings. I have been trying to get some sort of an explanation as to what, where, or when my money or where it could possibly bea, as I live in new Zealand and I have already spoken with the international payments team there with my Westpac bank and they confirmed that it should have shown up a long time ago and that it had to be Yukon casinos banking side. So I relayed what I was told back to the casino and they can't actually give me any information what so ever. They keep saying that they will be in touch with me by the end of the week, well for two weeks from the 5th of June I was getting told I had to wait out the 6-10 days and then they can escalate the were abouts of my winnings, so wait out the full two weeks because u count the weekends it's a full two weeks may be a bit more. So 10 days is now up and now they are telling me I have to wait till the end of the week Friday.

I know the processing team and etc don't work weekends so this will mean I got to wait till Monday won't I if that have no answers for me, and so my point is how long are they allowed to keep us waiting by law.

I also have today's transcripts of my live chat conversation also. All I want to know is were is my winnings because I haven't got any issues as to verification, email, miss spelling error of any sort, so why the delay.

staus Resolved
$800

Complaint Statistics

Resolved 12
Avg. Amount $ 2,392
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
4.9/10 36 reviews

Top reviews from our players

Excellent customer service. Live support from a human is always appreciated. Frequent, high value promotions, new games added frequently, rewards points accumulate quickly.

Even when calculating for variables, the RTP for many games does not even come close to what is listed, so in that regard players should be cautious about expectations and not rely on RTP.

The RTP is an average calculated over millions of spins and is audited by eCogra. You are not guaranteed to hit the exact percentage in every session as this is an average over all spins for every player.

user avatar

Yukon Gold Casino is a great choice for online gaming! The variety of games is excellent, and I’ve had some good luck while playing. Whether you enjoy slots, table games, or live dealer options, there’s something for everyone. The only drawback I’ve experienced is that the loading times can be a bit slow at times, but it doesn’t take away from the overall enjoyment. Overall, I’d definitely recommend giving it a try if you’re looking for a fun and reliable casino experience.

It is easy and fast to deposit into. There are quite a few games to choose from, even though they are not exactly 3rd party providers, they still have a lot.

Not trustworthy.
I won a small amount, $300 dollars, and withdrew it. Then several days later they are telling me that I am ‘in arrears’ with the casino.. HOW IS THIS POSSIBLE? Every time I’ve deposited, it’s come straight out of my account. This is bogus. DO NOT PLAY HERE.

Too many things to list. Absolutely rigged through and through across all games. RTP and RNG are falsified as I have thousands of hours of recorded gameplay. Payout stalling and absolutely no record of any game logs. They refuse to release game logs even though it should automatically be there. They also refuse to release My win-loss amount. Put simply this place has fraudulent games. zero transparency. Non existent support. Oh, they also flood Trustpilot sites with fake positive reviews clearly by bots and paid actors. This casino should be on a blacklist.

I have been a member of Yukon Gold Casino for 4 years and used the same banking information to deposit money and when I won 600 dollars they refused to pay me. I would advise anyone who is playing to close their account and register with an online casino from Ontario. This casino is fast at taking your money but refuse to pay you when you win. They will use every possible excuse not to pay you. Horrible experience

I was sceptical with the withdrawal process because of the reviews I have seen on here. Some said that there was a 4k limit. Btw that depends on the players bank. My host Noemi, who is really helpful and friendly helped me with the whole process. I’ve been gambling with slots for a while and I swear wherever Noemi goes I will follow. She’s the definition of customer service. I love how everyone gets a personal host once they can prove their loyalty. Lots of bonuses, no wagering required. And she’s always there to help. Thanks again Noemie.

Nothing, if I had to choose maybe the tech support when you’re new to the site. After a couple deposits and proving that you’re not there just for their bonus. Someone will email you and offer a big bonus. (Mine was just under 1k) Again I’ve only won big here at Casino rewards. Positive people who work the site bring better luck. (My personal opinion.

I like that they offer microgaming and I love the layout of the casino and that the games are really easy to find and navigate. I like that this Casino does offer alot of player bonuses.

have been depositing to Yukon Gold Casino and one of their sister sites sporadically for years. I have never won before which is totally fine, I do understand these are games of chance for entertainment purposes. You can Imagine my elation and excitement when I finally got a 500.00 win on Yukon Gold. I went to cashout and was deflated a little when I saw the completely outdated practice of money being held for 48 hours with the option of reversing funds, but oh well...what can you do right? I went into chat to try to find out where I can upload my documents in hopes of expediating the process and was told to wait for an email requesting documentation...which, so far has not arrived. Chat was very dismissive, almost like they were annoyed by me, a customer who has deposited many hard earned dollars over the years. I am thoroughly disappointed with this Casino and, in recent light of what cashout entails...will probably never visit any of their sites again. I'm a little nervous that they will try to delay cashout unnecessarily and I will eventually have to involve 3rd parties for a resolution.

* Microgaming, which i love and that's why i play here, don't need or care about other operators, because Microgaming is only at CR and they are good;
* VIP and bonuses/promotions, lottery tickets with great prizes, there are many and regularly, just need to check and ask;
* Massive jackpots u will not see elsewhere, they are here and anyone can be lucky.

* After playing for some time in one session they'r websites ALWAYS glitches out and has an infinite loading loop, i tried different browsers and mobile, it's the same, only solution is to clear cookies, then ur fav saved games also disappear;
* High wager amount, 200x ( or less,depending on the bonus) is pretty high if comparing other websites, it's a hit or miss, if ur lucky can wager it, but the good thing about the wager here is that as the play-through requirements are met, funds are automatically transferred from your bonus balance to your cash balance in increments of $10;
* Zero responsible gambling options. They just don't want you to quit or "cool-off" even closing and opening account takes minutes with the bot, what's the point. Even simple things like reversing a withdrawals that takes days to complete is possible, and they know this works.
I'm still a returning customer here at CR, hope they fix the issues in time, because there is potential.

Signed up here just because of the bonuses. Newcomers here are given not only an increase in the deposit but also free spins. I tested the casino and decided to play only in it for now. The choice of games is excellent and, most importantly, fresh slots are all there. Plus I liked that they have gifts for regular customers.

The variety of games they have are from good trusted vendors, Microgaming being amongst my favorites.

The house (personal branded games) games variety is actually quite good, usually I find those games to not be as good of quality when playing other vendors. Lots of deposit options available, fairly quickly reflected on your account.

The site itself could be a little simple to navigate as it is labelled in a vague manner, it could benefit from more specificity for sure.

The main chat is decent, however there are many incidences when the chat system doesn't address you properly, due to the livechat being answered initially by an automated chat bot to inquire upon your particular issue or reason for contacting the chat. I assume that's to save the operator time, however this time saver is pointless due to having any saved amount of time being negated by not allowing the customer to write about their issue whilst awaiting the operator on the chat page as they grey out the typing field and so that aforementioned saved time more or less goes completely to waste by forcing customers to wait before they can elaborate on there issue.

They do reply quite quickly, although the team responsible for email reply and solution in risk management associated with "casino rewards" performs poorly, the staff I've dealt with was extremely slow in dealing with simple issues, falsely informing me that my problems have been solved only for me to leave the chat and subsequently realize that that solution they claimed to have successfully implemented on my account was in fact not solved and remained the same way for quite a large amount of time after, due to lack of reply by the staff, leaving me to repeatedly contact them, tediously writing and re-writing the reason behind me contacting them due to the employees not sharing information with each other, essentially making each new person you talked to on chat completely oblivious to your issue, forcing you to once again elaborate. Lots of wasted time trying to fix things that the casino was responsible for causing in the first place. So 1/10 score in my opinion for that particular chat.

Yukon Gold Casino News

Read all news about Yukon Gold Casino, check for updates and stay tuned for exclusive bonuses.

Lucky Player Smashes Mega Moolah Jackpot of CA$4,7M at Yukon Gold Casino
Big Win Lucky Player Smashes Mega Moolah Jackpot of CA$4,7M at Yukon Gold Casino

Not everyone's born under a lucky star, but those who are should definitely try their luck on games like Mega Moolah slot! Why? Because maybe you’ll have luck on your side, just like this Yukon Gold Casino player from Canada has! Playing Mega Moolah slot powered by Microgaming software, the still-unnamed winner took home the astonishing CA$4,746,748.54! Wake Me Up When September… Wins?It was on 5th September 2019 that the player landed a life-changing jackpot of CA$4,746,748.54! Could it be that September is the next in line to take the throne as the happiest month to win at Mega Moolah slot? Possibly!The still-unnamed winner took home the astonishing CA$4,746,748.54! With the fact that September has generally been a very slow month for Mega Moolah slot jackpots over the years, this Yukon Gold Casino jackpot of CA$4,746,748.54 in September sure surprised everyone around. What is more, this lucky punter landed their jackpot on the 5th, making them the first player to score on this date. So far, September wins have been on the 6th, 25th and 28th of the month.Cash for Everyone, No DoubtYou'd think that winning CA$4,746,748.54 meant wiping Mega Moolah slot out, but things are a little different. Apparently, just after the jackpot win was confirmed, Mega Moolah slot jackpot reset back to around 1.8 million, leaving plenty of cha-chings for someone else to score! The stats suggest our lucky winner has been playing the original Mega Moolah slot when they won the jackpot. Wining Is the New Black The year 2019 sure was (or still is) one of the best years for Mega Moolah slot players. This latest jackpot is the second consecutive month of jackpot wins in 2019, with eight wins total (this one included). According to these stats, 2019 is the second-most successful year for Mega Moolah slot jackpot players, with seven wins achieved back in 2018.Mega Moolah jackpot was confirmed to have happened around 04.00 UTCSince we're mid-September, you still have time to try your luck at your favourite online casino and see if you'll be 9th player to win Mega Moolah jackpot in 2019!Canada and Mega Moolah Slot Sitting in a TreeAlthough it hasn't been confirmed whether the latest jackpot winner is from Canada, the fact they took the prize in Canadian dollars pretty much implies it. Canadian players have had an incredible run of good fortune when it comes to playing Mega Moolah slot, earning 42,228,633.73 in jackpot prizes alone during 2019! The sum of Canadian jackpot wins on Mega Moolah slot is CA$113,732,388.43 in total!However, it wasn't always rainbows and butterflies for Canadian players; up until June 2014, there were no jackpots in Canada on Mega Moolah slot. Today, the sum of Canadian jackpot wins on Mega Moolah slot is CA$113,732,388.43 in total.Play It WheneverThe latest Mega Moolah slot jackpot was confirmed to have happened around 04.00 UTC, making it the first win at this hour of the day. Since all other hours have seen a number of wins, there is only one period of time, 10am to 11am, that still hasn't recorded Mega Moolah slot jackpot. Live and spin till you win, right?

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