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Vera John Casino

GREAT 8.76
PLAYERS FROM UNITED STATES NOT ACCEPTED

Vera&John is an online casino that gives players a friendly and fair gaming environment. They pride themselves on being led by a small group of casino enthusiasts. At Vera&John Casino, the games are powered by a number of different software providers, including NetEnt, Betsoft, Microgaming, IGT, Play 'N' Go, and NextGen Gaming. The company currently holds a license in the jurisdiction of Malta, Costa Rica and Danish Gambling Authority.

Restricted Countries

Due to legal restrictions, Vera&John Casino cannot offer games to players in the Sweden, Japan, Norway, Germany, and several other countries. For the full list scroll down to Casino Details section.

Games

Vera&John Casino beats virtually every other casino in terms of game selection by using a wide array of software platforms. The video slot selection alone is more than impressive. Each game comes with its own paytable, theme, and features. Some of the most popular games include Fisticuffs, 300 Shields, Sushi Bar, Scarface, and Wild Blood.

The grid of table games is shockingly large. Just with a cursory glance, it's evident that Vera&John Casino has one of the largest table game libraries in the industry. Choose from a number of blackjack and roulette variants, as well as baccarat, casino pokers, red dog, craps, and many, many others. Again, the different software providers add a nice twist.

If video poker is your game, Vera&John Casino will almost undoubtedly satisfy your needs. They do keep these games a little hidden, however. You need to click Scratch & Games, then scroll to the bottom. Rows and rows of video poker variants fill the page, from basic games like single-hand Jacks or Better to zany variants like Pyramid Double Bonus Poker.

To ensure that you can find your favorite games quickly, Vera&John Casino has a "rooms" feature. Make your own room and put up to 12 games in it for easy access.

Mobile Gaming

Want to play on the go? Vera&John Casino has many different slots, table games, and specialty games available on its mobile website. Simply open up the mobile version of the casino on your tablet or smartphone and log in to start playing.

Support

Vera&John Casino prides itself on its small, tight-knit administration. This kind of business model is particularly successful in customer support, where Vera&John Casino shines. You can get a hold of a customer representative at any hour of any day through their live chat service. They also offer e-mail and phone support. What else can a player really ask for? We continue to believe that accessible support should be every casino's priority; more should follow Vera&John's example.

Security and Fairness

When playing online, players need to know that all of their details will be kept in the utmost of confidence. Vera&John Casino protects players from cyber thieves with their strong security system. This includes 256-bit SSL encryption on all transmissions of secure data with the casino, as well as firewall protection on the Vera&John Casino servers.

Fair game is also a big deal when playing online. The majority of the platforms used by Vera&John Casino have third-party audit certificates available on their company websites. If you have any concerns about game fairness, Vera&John Casino support should be able to provide you with more detailed information about testing procedures.

Pros

  • Enormous game selection with several software platforms
  • Completely instant-play gaming
  • Mobile version available
  • 24/7 support through live chat, phone, or email
  • Secured with 256-bit SSL encryption
  • Proven fair by independent audits

Cons

  • Players from the China, Hong Kong, France, and Italy prohibited
  • Mobile casino does not feature all games

Screenshot

Vera John Casino Reviews by Players

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nac1912 2 reviews
Netherlands
Message
Nice variety of games. Bonus system is decent. Also for bigger players. I get deposit bonuses and just today I got a 60 euro non deposit bonus after hitting the chat. Deposit a few thousand euro's last 4/5 weeks, but ok, still decent. Chat is fast, pay out r verry good and fast, verify account is also 1-2-3 done. Good site. Runs smooth and fast. Worth taking a shot here!
RTP on this site is way off for me. Its almost unreal how low it is. Hope it turns around. I read more complaints about that btw @ other review sites. But could just be verry unlucky.
Roygo872 2 reviews
Netherlands
Message
They Have a huge verity of games and providers and my favourite games in their selection. The bonus system is what I prefer and the layout seems friendly and easy to navigate.
I signed up a few months ago I guess through a link that was not direct, in this time I played at LeoVegas, Dunder, SuperLenney, casumo and more, I was looking for a new casino that can provide me with the same bonus system like Leo Veags and Dunder has and also include the games I like, being a casino affiliate myself I remembered that Vera&John has that, I remember after talking to them in one of the private events in Malta last year.

I went in the site and and they had a welcome bonus that was very nice 200% +100 FS on the first deposit, and I think 100% + 100FS on the second one. When I went to deposit I had only a 100% + 10FS option, I contacted support and they told me that I can only use the welcome offer that was offered to me when I registered (I never made a first deposit), and that the welcome offer that is open for everyone else who never signed up is not open for me.

I have been playing many casinos and I'm in this business for a long time, this is the weirdest thing I encountered, even if that is true customer support should be there for the player in this case, I was not asking for anything spacial just to get what all other new players are getting, by doing that I can assure you they would have gained a loyal player but how do they think I will experience my first interaction with the casino now, how do they want me to play in a casino that will not flex and give me what is offered to all new players.

That is it, I hope that customer support will learn to think of how a player is experiencing the casino when they answer, this was after I wrote back and forth with support 4 or 5 time. I know they are a good casino but this handling made me not play there, I rather stay with Leo and Superlenny, they are always kind and helpful .
blondie 1093 reviews
Message
Vera &John is a casino I have known for a very long time, basically from the moment I started playing online. I have heard many great things about them and because of that I was quite upset that they didn't take players from my country.

Recently I moved and was looking for some new casinos to try and remembered about them. Since I was finally able to play there, I couldn't resist.

I went to the registration page and entered my details, but it showed that they are already in the system. I tried to login with them and it directed me back to the step 2 of registration. I wanted to get the welcome free spins for new players so I contacted support to see what's happening. I was told that years ago I started registration process with this email and username and therefore all I could do was finish the form. The support told me I couldn't get the signup free spins because of it, but was helpful enough to add a note to my account that I should get the welcome bonus when I deposit. I told him I wanted to deposit in a few days and he told me I have a week to do that. So I was very pleased with the customer support help.

A few days passed and I came back to deposit. For my 10€ deposit I got 20€ bonus with 40x wagering. I played Twin Spin for the whole night and very quickly I got up to over 100€. I cancelled the bonus by requesting a withdrawal, since the bonus wasn't attached to cash balance, but little later I cancelled my cashout request and played with my funds until lost all.

Although I didn't end up with a win, I had a lovely time at Vera&John. They have a great customer support, game selection is very pleasing and their coin shop is one of a kind, so I will be coming back.
okpol1006 2 reviews
Poland
Message
Many games. Good loyalty program. Nice layout. Easy to get some free spins, and collect loyalty points.
Withdrawals. I can not get any exact reply about my Skrill withdrawal which should take 24 hours but already does take more time. It's not a big amount. The chat consultants can't do anything of course, just "nice speech" thingies. And "sorry sorry" for everything. Every withdrawal took up to 6 hours but now suddenly they take more than 24 hours.

Also the bonus wagering is a bit too high, should be 30x, at least for people who made deposits.
Trickxxx 1 review
Germany
Message
The best casino I've played so far. Besides the fact that they have a huge variety of games by almost all providers, the loyalty program aloud players to play with no fund just by activities voting for games, login in etc. And then u get free spins in the casino shop. The biggest plus is maybe the fact that once your account is confirmed the withdrawal process at least with me takes not more than an hour!

If you need some help or assistance the live chat staff. Are more than friendly, and they always try to help in the less possible time!
Like ellesbells27 wrote: I actually love everything about this casino! Great bonuses, good selection of slots and friendly helpful staff. And to top them off - the achievements/coins make it even more fun!

The best thing about this casino is there payout, pending time is never longer than 1 hour, even in weekends. A withdrawal is in my bank account not longer than 1 day and also very often the same day, there are but very few casino that I played at that have this service, 2 thumbs up! Site is in my top 3 of all time.
I actualy cant think of one, seriously none !!!!!!
Good selection of games. Bonuses are separated from real money, which is a good thing but they are really low value bonuses most of the times.
There is a lot to dislike about this site. They claim to have the "best loyalty program in the business" but in fact they are probably one of the least rewarding casinos out there when it comes to rewarding loyal customers.

The loyalty shop might be decent if you play for really low amounts, but if you play for anything above 10€ / month it is under all critic. Everything have a wagering requirement of 40 times the bonus amount / amount won on frees pins.

I think it is wrong to claim to have the best loyalty program when they apparently lack a loyalty department, and requests for goodwill is handled by the support. For example; deposited and played through 2500€ in a few days, asked for any goodwill and got offered 10€ with a 40x wager req. That is how much loyalty is worth at this site.

Would not recommend anyone to deposit at this site, considered the other alternatives out there when it comes to rewarding their customers.
Wincrew 7 reviews
Malta
Message
Really good no deposit/achievement bonuses. Like the website and graphics
Don't like the instant deposit bonuses, they are not good enough.

Also, they should add more Microgaming games, especially multiplayer ones such as Avalon Multiplayer, I've been asking them for this to be done, but it has been more than a year and this still has not been done.
Vera John casino is one of the best online casinos around, this is for sure and I have zero doubts about it. I played in this casino many times, and I never had any single trouble with this place, they are very generous!

Site layout is absolutely awesome. Not only because they have good design, but generally everything is look outstanding. I like that everything is very simple, and there problem to find required info for you. I like their layout, and this is really big thumbs up for that.

Another great thing about this online it is that they have very special system with coins. You get coins from this casino just for everything i do in casino. For login, for deposit, for trying new game, and so on, and so on. For coins you can buy prizes in their shop, from cash credits to freespins and even reload bonuses. Very nice and outstanding system, I really like it.

Also I like game selection at Vera John. They have all favorite software's nowadays, and also they have WMS games which is just great news, because I played WMS slot at Vera John casino many times.

There is not many bonuses and promotions for my country, that what customer support told to me. But I still can collect coins and get rewards for this, and it is not bad already. Customers from big and good countries probably can have absolutely great reload bonuses and freespins offers.

Customer support is awesome, they always very friendly, and work 24/7 in live chat, so there is not problem with getting help.

Withdrawals usually under one hour. I send my documents while ago and it was verified very fast. Since that payouts hit my account absolutely fast.

I rate this casino with 10 stars.
I could only wish that this casino give more bonuses to players from my country.
partyhummel 18 reviews
Germany
Message
I have been playing at Vera & John casino for a couple of months, now.

When I started, I took their welcome bonus offer of 100% your first deposit. They have a fair design of their deposit match bonus offers, which means that your funds are not tied to any wagering requirements of the granted bonus, unless you touch the bonus balance. So if you start playing and win a decent amount – there will be no restrictions about withdrawing your winnings (the bonus will be forfeited, then.)

When you are on a bad run, losing your first deposit, you have kind of a second chance by playing with the bonus. However than you will have to meet wr, before you can withdraw any funds.

Account verification is really quick. It took a few hours for me to get verified.

At the end of July I had a really huge streak of luck at Vera and John, winning about 7.000 Euro from a just 10 Euro deposit i made. That day – or better night i played a lot thunderstruck from my mobile.

When requesting a withdrawal i saw that it was limited to 2000Euro per request and that I only could initiate one request at a time. So you have to wait until that is processed, before you can request the next one.

While playing and for example rating games etc. you get awarded with „coins“ which can be redeemed into freesins and other goodies – all attached to wagering requirements, by the way.

They have a very interesting feature for some freespins, which means „guaranteed win“ so sometimes you get granted freespins for a certain slot which will last, until you reach a minimum amount of winnings.

Withdrawals are usually processed very fast, sometimes it´s almost instantly paid out into your ewallet.

Support is very friendly and always helpful. I enjoy playing at Vera & John a lot.

Game selection offered is great in my opinion.
What I did not like was, that after a max withdrawal was processed suddenly my max withdrawal was displayed at 1000 Euro.

Also not that cool is that withdrawals can be reversed very easy. So if it takes more than just a few minutes to be processed some might get tempted by that reversal button, if they keep on playing.
VERA JOHN CASINO REPLIED ON SUNDAY 6. DECEMBER 2015
Dear Partyhummel

Thank you very much for your feedback! Regarding the game selections; we currently host games from around 16 different providers, from classic favorites to the hottest new releases. We are glad you are enjoying playing at Vera&John!
We try to ensure that all customers receive the best service and are provided with the most fun and user-friendly environment possible.

Should you require any information regarding the withdrawal, please do not hesitate to contact support@verajohn.com.

Best Regards
Vera&John
mrnoluck 25 reviews
Germany
Message
A bug bunch of games. Some "bonus program". 24/7 chat.
Bad customer service. They reopened my account instantly though I disabled it via responsible gaming. The bonuses are bad. the RTP is not ok.
VERA JOHN CASINO REPLIED ON SUNDAY 6. DECEMBER 2015
Dear mrnoluck,

First and foremost thank you for your review, we are glad to hear feedback from our customers.
We apologies if your account was re-opened. Would you like to close your account or has this issue been solved? Our aim is to provide a safe play-environment for our customers and we take responsible gambling very serious. If you would like to have more information, please contact support@verajohn.com.

Best regards
Vera&John
zerooo 742 reviews
Slovenia
Message
Vera John Casino offers many games from different software providers. You could find there most popular games and even those which you will see the first time. I made account here at least 4 months ago. When i registered I made a deposit of 20€ and I claimed welcome bonus of 100% match deposit.

I read their terms of bonus first and after that I started to play some of my favorite games. I played with this money a couple of hours but at the end I lost it. I made one more deposit here, but I didn't manage to cash out any winnings.

This casino is great. When you play here you collect coins, more you play more coins you can collect. And when you reached some amount of coins you can buy something in their shop. You can buy free spins on some games, you can transfer it into bonuses or on some high value free spins. I think this is interesting, because i like that my loyalty count. Maybe they could add more other things into this. I transfer some of my coins into free spins. I buy 10 free spins on Starburst game, when I played them I received around 1€ from them, but after that i lost the money. But still better something than nothing at all. They could add more free spins for this coins money.

I trust this casino, I believe that they could have better rating here. I don't know why is low, maybe because they have some complaints, but they are all solved. I think I will play here sometimes in the future, when I will receive some nice offer from Vera John Casino. I also tried live chat support before i registered they were professional and kindly.

I will rate them with 8 stars.
VERA JOHN CASINO REPLIED ON SUNDAY 6. DECEMBER 2015
Dear Zeroo,

Thank you very much for your pleasant review. It's highly positive and we appreciate the detailed feedback you have given.
A loyal player like you is very much appreciated.

Best Regards
Vera&John
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