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Vera John Casino

GREAT 8.74
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Vera John Casino Review

  • Top-tier game providers
  • Optimized for mobile
  • Live chat open 24/7
  • Proven fair by independent audits
  • Few withdrawal methods
General info & Latest Promos
Website http://www.verajohn.com
Established 2011
Owner Plain Support SA Casinos
Casino Promotion Vera John Casino: 300 Bonus Spins on Book of Dead Slot

Vera&John is an online casino that gives players a friendly and fair gaming environment. They pride themselves on being led by a small group of casino enthusiasts. At Vera&John Casino, the games are powered by a number of different software providers, including NetEnt, Betsoft, Microgaming, IGT, Play 'N' Go, and NextGen Gaming. The company currently holds a license in the jurisdiction of Malta, Costa Rica and Danish Gambling Authority.

Restricted Countries

Due to legal restrictions, Vera&John Casino cannot offer games to players in the Sweden, Japan, Norway, Germany, and several other countries. For the full list scroll down to Casino Details section.

Games

Vera&John Casino beats virtually every other casino in terms of game selection by using a wide array of software platforms. The video slot selection alone is more than impressive. Each game comes with its own paytable, theme, and features. Some of the most popular games include Fisticuffs, 300 Shields, Sushi Bar, Scarface, and Wild Blood.

The grid of table games is shockingly large. Just with a cursory glance, it's evident that Vera&John Casino has one of the largest table game libraries in the industry. Choose from a number of blackjack and roulette variants, as well as baccarat, casino pokers, red dog, craps, and many, many others. Again, the different software providers add a nice twist.

If video poker is your game, Vera&John Casino will almost undoubtedly satisfy your needs. They do keep these games a little hidden, however. You need to click Scratch & Games, then scroll to the bottom. Rows and rows of video poker variants fill the page, from basic games like single-hand Jacks or Better to zany variants like Pyramid Double Bonus Poker.

To ensure that you can find your favorite games quickly, Vera&John Casino has a "rooms" feature. Make your own room and put up to 12 games in it for easy access.

Mobile Gaming

Want to play on the go? Vera&John Casino has many different slots, table games, and specialty games available on its mobile website. Simply open up the mobile version of the casino on your tablet or smartphone and log in to start playing.

Support

Vera&John Casino prides itself on its small, tight-knit administration. This kind of business model is particularly successful in customer support, where Vera&John Casino shines. You can get a hold of a customer representative at any hour of any day through their live chat service. They also offer e-mail and phone support. What else can a player really ask for? We continue to believe that accessible support should be every casino's priority; more should follow Vera&John's example.

Security and Fairness

When playing online, players need to know that all of their details will be kept in the utmost of confidence. Vera&John Casino protects players from cyber thieves with their strong security system. This includes 256-bit SSL encryption on all transmissions of secure data with the casino, as well as firewall protection on the Vera&John Casino servers.

Fair game is also a big deal when playing online. The majority of the platforms used by Vera&John Casino have third-party audit certificates available on their company websites. If you have any concerns about game fairness, Vera&John Casino support should be able to provide you with more detailed information about testing procedures.

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Vera John Casino Reviews by Players

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J_b_t 7 reviews
•
Message
Reviewed on May 2. 2019

LIKED

They have a wide choice of slots and a decent amount of providers

DISLIKED

Where to start from...
1. Loyalty program is so bad. You literally need to deposit thousands to get some decent free spins from their shop. I made more than 20-30 deposits, total value about 1,000 Euros and I got a couple of 10 FreeSpins with 0.10 cents bet, most of which are on useless slots and resulted with 0.00 winnings.
2. Slots often get "internal error" message and player needs to close the game and restart it, which is annoying.
3. Customer support is awful. One told me he doesn't see my chat history and that I have none, although I have been contacting them on at least 5 occasions earlier. The other said "I'm sorry you didn't win as much as you wanted to." after a lengthy discussion about an issue - basically mocking me.
4. Just before writing this review I found out that V&J is restricted in Croatia, which is also mentioned here in AskGamblers. The casino on the other hand told me that it is ok to play, and gladly took my deposits. I asked in chat specifically before opening account. I wonder would that chat history also somehow "disappear" if I was to withdraw.
For almost every word said here I have a screenshot as a proof!
In my opinion, one of the worst casino experiences ever, in my total 15 years of gambling.
DonKingKong 8 reviews
• Germany
Reviewed on April 3. 2019

LIKED

Many good games, easy to navigate and stylish design. The loyalty program is good, and easy to understand, not as complicated as others.

DISLIKED

Why are the games not shown, from the highest bonus? Very limited withdrawal methods, don't make any sense.
Garyph1977 3 reviews
• United Kingdom
Message
Reviewed on February 22. 2019

LIKED

nothing at all. Well.. i didnt even get the chance to try it out

DISLIKED

About a year ago i closed my account due to having too many casino accounts - I just wanted to play with one. A year onwards I decided to reopen my account and was asked a lot of questions regarding why i wanted to re open . I'm assuming they wanted to check I didn't have gambling problems, which is fair enough.

I passed all the questions and was told to contact them in 24 hours to finally open the account (after the cooling off period).

I contact them a few days later only to be confronted with even more questions. I totally understand the first load of questions but to be asked the again just starts feeling like an interrogation. There's a fine line between being cautions and just trying to make someone your lapdog.

Needless to say, I really wasn't that bothered about having my account reopened.

Talk about power going to someones head..

Why are you reporting this review?

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