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Stack99 Casino is closed, please try these instead:

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Stack99 Casino

Player Rating 5 reviews
Complaint Response 2 complaints
6 days avg. 2 complaints
What we like
  • Good amount of unique slots
  • Conventional assortment of table games and video pokers
  • Support available 24/7 through live chat, toll-free phone, and email
  • Secured with 128-bit SSL encryption
What we don’t like
  • No third-party audit information available
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Stack99 Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://stack99.com
Established
2012
Affiliate Program
Languages
English, German, Spanish
Casino Type
Download, Instant Play

Stack99 Casino is an online casino that offers downloadable games through the unique Isla Royalty B.V. platform. They are licensed by the jurisdiction of Curacao.

Security and Fairness

Stack99 Casino ensures that player details are kept in the strictest of confidence. Most importantly, they use 128-bit SSL encryption whenever you send sensitive information. This technology obscures your data and makes it virtually impossible for any unauthorized person from stealing your details. Additionally, the Stack99 Casino servers are guarded with the latest firewall technology.

Unfortunately, Stack99 Casino has not posted any third-party audits validating the fairness of their games. Considering that their software platform is virtually unheard of, this is not a good thing. Use caution when playing until we gain more information about the Isla Royalty B.V. platform.

StallCation

Complaints

Read the complaints other players have left for Stack99 Casino. Learn more about complaints.

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Stack99 Casino - $10 bonus

Hi,
I have made an account long time ago to this casino but did not deposited yet, as the romanian players are not entitled to receive any sign up bonus. Yesterday I have received the following an e-mail from them:

10 EUR FREE FOR YOU

Hello,

we invite you to play with 10 EUR No Deposit Bonus at our online casino.

Try our new game portal. Play in your browser without any download.

To test the NEW Microgaming Games at Stack99, we will give you 10 EUR free.

Get your gift now. Play our amazing games.

Please send an Email to [email protected] with the bonus code VIP009 and your username. We will transfer your free bonus to your account.

This promotion is valid until July 11th, 11:59 pm.

Your username is: S99R89974738

Have fun and a good time with Stack99.

Your Stack99 Support Team

So I have sent an e-mail to their support team with my username and the code that THEY have provided in my e-mail. Today I have contacted their support center to ask them about this bonus, and they say I am not entitled to receive any "sign up" bonus. As I am aware this is not a sign-up bonus..

This is the conversation I had with the online support:

Player: Hi
Viki: Hello and welcome to our casino
Viki: May I ask how are you today?
Player: I have sent an e-mail as instructed to suport with the VIP009 bonus code.. for a 10 USD free for the microgaming part of your casino
Player: Do you know anything about it/
Player: ?
Viki: When did you sent an email?
Player: yesterday
Viki: Yes we have received it thank you very much.
Viki: I am really sorry but we had some technical difficulties with the chat and email servers during the night and therefore were not available.
Player: ahamn.. and what should I do?
Viki: I also have to inform you that unfortunately players from Romania are not entitled to a free sign up bonus by our terms and conditions.
Player: this is not a free sign up bonus, this is for to try the microgaming side of your casino
Player: then why on earth do you send e-mails with it?
Player: I have an e-mail from you guys with this binus?
Viki: I am really sorry but it looks like we send it to all players.
Player: I see, you are not very profesional..
Player: okey.. shall I write a complaint? on askgamblers or something?
Viki: I can not stop you doing that...
Viki: But i hope you understand that we are doing our best and all promotion that we have are given as promised.
Player: okey, I don;t know if you realize that you are loosing good customers with this tehnique, I do not want to mame other casinos publicity, but I am a huge microgaming fan and a good microgaming cusotmer
Viki: Well i can offer you amazing 100% bonus on your first deposit.
Viki: I think this is even better offer then free bonus.
Player: I will NOT deposit on casinos that does not offer anything in return..
Player: it is not about 10 USD, trust me..
Player: it's about giving something to receive something..
Player: and believe me .. I have hounderds of thousends wagered on other casinos..
Player: and they starded with me with a 10 USD free too
Viki: But we offer 100% on your deposit, that means taht we double your balance and you have more chanches to win.
Viki: I think this is also nice gift...
Player: Sorry Viki, it is about trust, if you send me an e-mail with something will will not give how can I trust you with my money?
Viki: I totally understand you, but I can assure you that you can trust us.
Viki: Our players are satisfied with our support and service and they do not have any complains.
Player: as I said Viki, it is not about 10 USD, it's about trust..:) and now you say I can trust you..
Player: Viki, I know it is not you personal fault.. but that means that I will be the first to make a complaint..:)
Player: okey, Viki, thank you for your helo.. this conversation will be saved
Player: help*
Viki: You are welcome.
Viki: If you will have any other questions you can always contact us.

This is not about the 10 USD free, this is about how you can trust a casino that is not keeping their promotions.

Kind regards,
Robert Florin Tar.

staus Unresolved
0

Complaint Statistics

Avg. Amount $ 0
Avg. Complaint Duration 12 days
Avg. Response Time 6 days

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Top reviews from our players

I saw that casino offers some no deposit bonus (no deposit money is 10 euro the wagering requirements are 99 times, and the max cash out is 100 euro after 10 euro verifying deposit) so I wanted to grab the chance and I immediately checked the promotions details. On the forum where I found them they only wrote the wagering and max cash out but I didn’t found the excluded countries list so I give a shoot to them and I went to their page to download them casino. They home page is little bit simply, the design is not worst but one thing what I missed is that the live support on their main page. First time I thought they didn’t had live support but after I installed the casino and logged in I found the live operator finally.

I didn’t get the no deposit bonus so I started the conversation with the support, he was a little bit slow, and I waited ten minutes before he arrives. I asked he to credit me with the bonus, after he checks my account he told me Hungarian players are excluded from the no deposit bonuses, I was angry because I registered to them to get this free money, I decided to deposit 10 euro with my neteller but I didn’t want to claim any match bonus so I told him remove all of the deposit bonuses from my account. After it I went to the cashier and made my deposit from 10 euro.

I played with the microgaming slots because I didn’t like their native slots and casino games, I started to play with the thunderstruck II with the minimum 0.3 euro bets. Sadly my money wasn’t enough to make some money and lose it. Sometimes they sent me some special e-mails with no deposit and deposit bonuses but I only can play with my money because the Hungarians are restricted any kind of no deposit bonuses.
Thank you!

Inactive user

Stack99 Casino is something I have come across when finding a no deposit bonus to use up. This nearly took minutes to find but have managed to have a $10 no deposit available to me. When I first found the $10 no deposit bonus this was actually under an affiliate ranked at #145 of their no deposit casinos (Tab). It also looks like this specific casino runs on Oryx Gaming software according to that affiliate which in my opinion is new to me.

When I completed my registration and gotten my $10 no deposit using the code the affiliate has provided me, I went on Stack99's Instant Play Flash Version because having just $10 to play with super crazy wagering requirements did not encourage me to download the full casino. The wagering is set at $10 x 99x = $990 or in other words appear to be the same as AskGamblers. They even have my currency available rather than using an alternative (Euro) which became convenient! Once I clicked on the flash version of the casino I was introduced by different tunes and backgrounds that changed based on the games available. A western theme, a club scene then a mundial game fever theme and so on.

This went on while I was in the casino lobby. My first choice as a game was Studio 69, a 25 paylines club scene that introduced me to it's Seduction bonus game in a matter of spins (7 normal spins to be exact) with 2 coins per line or $0.50 per spin. Inside the feature I had this Heart level/meter for 3 rounds and I was given choices to pick a girl, a drink and a record to play. In order of my choices I succeeded in getting 3 hearts for my first pick on a lady who appeared to be a lonely girl then a red drink (possibly red champagne or a cocktail) which gave me 2 hearts and finally I chose a Sweet 70's record for 3 hearts.

The ending result well, let's just say we hit it off "super well". This gave me $19 with the scatter win for a $21.50 total and also I won 7 Free Spins at 3x! The Free Spins were disappointing as I only got $3.12 from my 7 Free Spins at 3x. But no matter I collected $24.62. Too be honest Studio 69 is a game that reminds me of a NetEnt slot and often every spin I made played a disco dance floor tune (or just a tune) that ended neatly as opposed to other slots where during a normal spin a tune would either not fit or gets cut off or replayed in a messy way. This was actually what made me spin over and over again....at least until winnings gradually turned into a downward spiral. This made me feel as if there is a tall tower (the CN Tower to be specific) and a slide is spiraling around it. Would it be scary to slide down on this at a moderately high speed, going around the tower while under a unimaginable height (Don't look down!)? Remember there are no safety bars or anything to keep yourself secure so the best way to conquer this is to yell out or scream lol. The second trigger made me stop progressing through this feature as the girl I picked wasn't pretty (haha she looked like she was better looking from behind and I had to pick up my mother at the airport as what the bonus told me after it ended lol) and my feature ended with a $1.50 win with 7 Free Spins at 1x and only a total of $4.60. This was of course much worse than my first feature trigger. Right after an unlucky encounter with a lady I moved towards another slot called Anaconda eye where my balance went far (not as far as to withdraw though) but got constricted and swallowed whole by a huge anaconda (under a $0.80 bet per spin and I had to watch my balance suffer! The horror!!! lol)! It made a good enough impression for me to go back but this casino is something I would not avoid in the future.

Somehow it is worth the visit but I know for sure I won't take up bonuses that's for sure. Just all out deposits straight up! A 6.5 out of 10 for Stack99 casino!

The Stack99 Casino has good parts and bad parts. Overall it is a pretty good casino that deserves to spend some time playing here. I take the liberty of giving this advice to players and write this review even though I had the opportunity to
try this casino only playing for virtual money. I found the Stack99 casino from its advertising that he did in its AskGamblers page about a 10 USD no deposit bonus offer that was made also to players from my country, Romania. I immediately registered with them and although this is not a Microgaming casino, I got one of those impossible to remember usernames if it is not written on paper.

Now, regarding the bonus, I nedded to contact the online support and so I learned that the players from my country are ineligible for the no deposit bonus. How much I hate this kind of online support in which a conversation window opens and where the online support can respond or not (and generally does not respond or responds very hard). Of course this is also the case here. You receive the answers after a waiting time of tens of seconds or even minutes. As I said, this is the first casino where I decided to play even if I did not get the no deposit bonus. And this is because the casino itself and the game platform (which is neither Microgaming, nor Rival, not even RTG) are indeed very appealing to the player from the first look. I was playing for virtual money and I can say that I tried about 90% of existing games so I managed to form an opinion about their quality.

As I said the overall quality even exceeds the RTG gaming quality but unfortunately the games are few. About 13 slots (from 5 paylines and up to 25 paylines), 3 types of roulette, 3 card games , 4 videopoker games and as a bonus, a keno game and a game of bingo. As I said, I tried about 90% of these games and what I observed is that there are slots that offer very small winnings and slots wherethe winnings comes one after another. Especially I recommend the slot 'The anaconda eye'where there are separate symbols for bonus game, for free spins and also the wild symbol and where earnings are not small, nor rare. If you like roulette it is worth spending a bit of time at the 3 existing tables if only for their great graphics. Regarding card games their quality is less good and when it comes keno or bingo they are simply a waste of time (as regarding the winnings offered).

So much about this casino. Like I said, though there are few games per ensemble the casino is pretty good.

I installed Stack 99 casino last year 2012 when following a no deposit bonus on askg. At first it took a bit of time to install – but I think it might have been my internet connection at the time.

I played the chip left 0.50c in the account from the NDB and didn’t open the casino up again until today. This time when I opened the platform the updates went quite quickly and I noticed an air application updating. Stack99 offers Slots games, table games, video Poker, card games & simple games. They also offer various currencies including ZAR for those who prefer to play that as a currency. For me that is perfect.

Stack99 is a really nicely designed casino platform very different from all the normal casino software offered out there. I noticed in the depositing options it offers obviously the norm - Credit Cardand Moneybookers. They also support over 100 local payment methods via Moneybookers Quick checkout. In the cashier it has various deposit options. The withdrawal option is of course Wire transfer with minimum withdrawal amount 50 euros (or whatever equivalent in your currency).

There are 2 progressive jackpots called Absolute Fruit which is 25 lines with a bonus feature and Lotto is my motto 9 lines with free spins and no bonus feature
So I played my 0.50c after perusing in the casino cashier. I then thought to myself let me have a go in Free play mode. This is different to other casino’s free play mode. You actually need to create a new profile for “free play”. While trying another slot game, support popped up and asked me how I am and gave me a very warm welcome. I received some information from a very friendly support operator. She informed of the depositing bonuses for your 1st, 2nd and 3rd deposit.

So, I bet you can guess what I’ll be doing soon. Depositing in Stack 99….. very, very soon.

Stack 99 Casino is new to 2012 and you can clearly tell this when you play here. I signed up and received a free £10 no deposit required. The casino is powered by Oryx Gaming Software and I do have to give credit to them the graphics on the slots are outstanding! They have some of the best graphics I have seen for slot machines. They offer a download version of their casino and an instant flash player, I had to play on the instant player as it would not install on Linux. They do not have a massive range of slots to choose from at the moment although these may grow in time and I don’t know if the downloaded version offers more games. The free £10 was not credited to me straight away so I contacted Live Help and they said they have had problems with their server and was happy to credit me with the bonus money straight away. The only thing is it comes with a wagering requirement of 99 times! All of the slots they have count 100% towards you wagering.

Now I know 99 times is massive but I also know its not an impossible target and I like a challenge the thing with this casino is I was fighting a loosing battle from the start. From the slots they do have here it is almost impossible to win big. I was only playing at the minimum 1p per line so I don’t expect to win major money but the spins I was having were very low. The most my balance reached was around £35 on saying that I really enjoyed playing at this casino and was gutted when my money had gone. I wouldn’t make a deposit here yet purely because the payouts are very low and kept to a minimum I think. I suppose time will tell whether or not this casino will grow into a popular one, it is only at the point I would consider depositing. The minimum deposit here is £20.

The casino does provide a safe online environment which is always important and their Live Help facility provides friendly customer service although slightly annoying when they keep popping up during your game play.

Overall I would say to give this casino a go but before making a deposit I would definitely try and have a go of the games first.

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