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King Neptunes Casino

Average Complaint Response Time: 5 days
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King Neptunes Casino review

  • Large number of Microgaming games
  • 24/7 support through live chat, email, and phone (in most regions)
  • Protected by 128-bit SSL encryption
  • Certified fair by eCogra
  • No US players accepted
  • Third-party audit report not readable
General info & Latest Promos
Website http://www.kingneptunescasino.eu
Established
Owner Digimedia Limited Casinos
Casino Promotion King Neptunes Casino $100

King Neptune's Casino is a leading online casino with a peaceful, aquatic theme. This is also a Microgaming casino powered by one of the world's most popular online casino software platforms. They hold an online gaming license in the jurisdiction of Malta. Unfortunately, King Neptune's Casino cannot allow US players to register at this time.

Games

Since King Neptune's Casino uses Microgaming software, they provide a massive variety of the most popular games online. If you like slots, King Neptune's Casino offers a selection that is larger than that of most other platforms. From the enchanted world of Lord of the Rings to the wild jungles of Mega Moolah, there's plenty of video slots to choose from. Various classic slots and Amusement with Prizes (AWP) games are also available.

Table game lovers can check out a multitude of popular favorites as well as games that are much less common. Players who enjoy blackjack and roulette have several different variants of each to choose from. Other games include baccarat, craps, Cyberstud Poker, and Texas Hold 'em Bonus, as well as many more.

Video poker junkies at King Neptune's Casino won't be disappointed with the available selection. Players can try out three different types of this popular favorite: single-hand, multi-hand Power Poker, and multiplier-based Level Up Poker. Within each type are numerous variants such as Jacks or Better, Joker Poker, Deuces Wild, Aces and Faces, and even Jackpot Deuces and SupaJax.

Support

King Neptune's Casino understands the importance of quality customer service. In order to most effectively serve players, they run a 24/7 live chat service. Their Support page also includes a contact form for players who don't mind waiting for an email response. On that page are also a number of different telephone numbers that serve various regions around the world, most of them running 24/7. Some regions have limited timeframes, however, and the international number is subject to fees.

Security and Fairness

In order to ensure that their players are safe, King Neptune's Casino uses the latest in data protection technology. Most importantly, they protect any information you send to them with 128-bit SSL encryption, which obscures the data as it travels to the server. Once at the server, your personal and financial information is kept locked away and only handled by upper-level employees.

King Neptune's Casino is certified by eCogra, which validates that their random number generator is fair. However, the eCogra report is currently not readable by the public; only the Safe & Fair seal at the bottom is visible. Nonetheless, the seal is valid, and Microgaming software itself is rigorously tested on a regular basis.

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King Neptunes Casino Reviews by Players

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Inactive user
Reviewed on April 19. 2016

LIKED

Nothing good to say about this place at ALL! Software is old and unpleasant, games are limited and boring selection, and customer service is awful. Don't believe the rating, this place is not good at all.

DISLIKED

When you sign up, little do you know that in their Terms and Conditions they state that they automatically add bonuses to any deposit without telling you about it, but even after talking to an agent and opting out from any bonuses, they still added bonuses automatically during a game I was playing! Unbelievable. It's down right sneaky and sleazy way of trying to sucker people into their bonuses that require 50x bonus amount wagering-for example, it was 40 added, so I would need to wager 2000 dollars!

Casinos like this should be avoided at all cost, especially if you are like me and dont want to be a slave to wagering requirements!
blondie 1105 reviews
Malta
Message

LIKED

A couple of days ago I was looking for some new casino to try and that's when I saw King Neptunes casino. Well they aren't new, they are in this business for a long time, but they were new to me. On AskGamblers I saw that they even have Latvian language and that was surprising, things like that can be seen rarely. They have Microgaming software and for welcome bonus they offer 100% match with 50 x bonus wagering requirements.

After downloading their software, I registered an account. It was really easy and fast and afterwards I decided to contact their support to ask about their promotions and whether they offer anything free for new players. After a little waiting I was told that I was eligible only for 100% match but since the wager was 50 x bonus I didn't want to take it, I think that it is too much, lately I don't have much luck with wagering too.

I made a 30€ deposit with Skrill and the money was there right away. Then I went to play Golden Princess slot. I played with 0.25€ bets per spin and the game seemed to be in bad mood, giving almost all empty spins, so soon I had lost already 18€. Then I went to play Blackjack, hoping to regain some of that money. I played with 2€ bets and after 10 minutes my balance had increased to 20€. Then I went to play Immortal Romance. 2 scatters came up very often so I was hoping to get a free spins round, but that didn't happen. I played for about half an hour, I had a few 10 x bet winnings, but those where my biggest achievements overall and eventually I lost.

So far King Neptunes seems like a good casino. I like that they offer my language, that is good. Game selection is really wide so I think Microgaming fans will be pleased. They do have few complaints that are unresolved, but their high rank makes me think they can be trusted.

DISLIKED

They should improve their promotions and offer more bonuses.
hajnrih 1377 reviews
Macedonia
Message
Reviewed on May 3. 2015

LIKED

King Neptunes is one of the many Microgaming casinos I joined over the years.
At the time I joined them I don’t think they were offering some no deposit bonus. The only reason I joined them was because the minimum deposit in this casino was only 1 euro.

This was good for me because I was playing a lot on the free roll tournaments they were offering. I was mostly playing tournaments where the entry was free and the continue or rebuy cost was very low. I also didn’t have Neteller at the time so my only option was to deposit via debit cards or Skrill.

Overall my experience with the casino was good. Like all Microgaming casinos the software ran good without any problems.
They have live chat available 24/7 which is one of the most important features a reputable casino should have.
I had a few withdrawals here and after the initial documents verification I never had any problems in getting my money. They have a 24 h pending period which is good so you usually get your money after two days. My biggest withdrawal here was 200 euros I think.
I think I made a deposit of 20 euros and took the 100% match bonus which they were offering. The bonus came with a pretty high 50 x bonus wager which is about the only thing I don’t like in this casino. I remember I started playing Kathmandu and Avalon and had a few good wins. I then moved on to Thunderstruck II and after about 100 empty spins which paid peanuts I got 5 Odins and a wild symbol. From there on the game was on a paying spree and my balance just kept rising. I managed to unlock all of the bonuses in about 4 hours of play time and my balance was going up and down depending on the bet I was chasing. In the end I decided not to risk it and withdrew the 200 I had left on my balance.

Today this is one of the rare casinos that I am a regular player in.

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