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Grande Vegas Casino

7.14
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

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Grande Vegas Casino review

  • Download and instant play casino
  • Great game variety
  • Secure Software
  • Instant play casino doesn't feature complete game variety
General info & Latest Promos
Website http://www.grandevegascasino.com
Established 2009
Owner Tigress Management Ltd
Casino Promotion Grande Vegas Casino $100

Grande Vegas Casino is an online casino having only opened in 2009. However, it's already a major hotspot for American players in particular since it does welcome them with open arms and even cater their gaming experience to meet North American standards. It is known for providing a more realistic style of play that is as close to a live casino environment as you can get when playing at a casino online. Grande Vegas Casino also offers players generous welcome bonus promotions, and while they are of course subject to change, their offers are great incentives for players to join. With download and instant play options available at the casino, the options are diverse enough for players on all operating systems to get involved!

Software

Being a RTG Casino, Grande Vegas is powered by one of the most popular software packages used by online casinos today. This casino is unique in that it also offers an instant play version, which is not as common from this software provider. The software is reputable, reliable and has a strong focus upon the security of its players. It's secure in storing player histories and uses an RSA encryption key technology that ensures the safety of all transactions and submission of personal information.
Since the software at Grande Vegas Casino also has an instant play version, Mac players and those who don't want to commit to a download, don't have to be left out of getting the experience of this leading online casino.

Games

Grande Vegas Casino has a fantastic variety of games, and isn't one of the Slot-focused online casinos that seem to be all over the internet. There's a great variety of everything, which is a trait of Real Time Gaming Software. Of course, not all games are available on the instant play version of the casino, so players don't get a complete gaming experience playing here, although what is available is high-quality and not as limited as what you'll find at some casinos. All of the games at Grande Vegas Casino can be previewed from the website with screenshots and captions to give players a feel for what's on offer before they even sign up.

Table games are on category of games at Grande Vegas Casino. There is Blackjack, Baccarat, Caribbean Hold Em Poker, Face Up 21, Let Em Ride, Super 21, Red Dog, Vegas Three Card Rummy, War and many more. Under the Specialty Game Category there is American Roulette, European Roulette, Craps, Sicbo, European Slot Poker, Keno and a variety of Scratch Cards. Slot Games and Video Poker games are also in abundance with a variety that includes classic reel games, video games and progressives.

Customer Support

At Grande Vegas Casino, all of the options are available for Customer Support. Live chat is the best way to get an immediate response, since operators are online 24/7 and can offer players near immediate responses to any inquiries that they may have with regards to the available bonuses, the download process, the games that are available, how to make a money transfer, and any other elements of playing at the casino that they might be interested in. For those who prefer not to use Live Chat there are support email addresses which are answered promptly, with a specialized address for general support and another one for financial issues. Toll-free phone numbers are also available for players from the US, Canada and Australia along with an American fax number.
Grande Vegas Casino has a strong focus on Customer Support, and has representatives that are courteous and helpful regardless of the type of inquiry that players have. They want to encourage new players to join, and keep loyal ones coming back time and time again!

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Casino details
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  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Italy
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support: [email protected]

    USA: 18669600097

    UK: 8082343241

    Canda: 18669411527

    Australia: 1800017402

Grande Vegas Casino Reviews by Players

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s1nfony 3 reviews
Netherlands
Message
Reviewed on July 27. 2018

LIKED

lots of different games,
deposit / withdrawal options sufficient

DISLIKED

irregular bonusstructure
unfriendly cs
bonuses not verified, be very careful
all in all, it feels unpleasant to play here
withdrawal pending period annoying
lots more rtg casinos who do things better in my opinion
bj100daily 1 review
United States
Message
Reviewed on April 22. 2018

LIKED

Honest Casino, Great customer service and I trust them. Every time I have a chance to play, I play here - real money and tournaments.

About 9 months ago, I play with bonus money and I got lucky at first few hands. Well, since wagering 60x of the amount, the max WD amount is $250.00. At this point (trying to meet 60x wager), I didn't even watch the balance and just keep hitting the spin button(auto motion). One point, I realized the balance kept going up, far more than 60x wager... At the time, what I didn't see was, I already met my wager, and GrandeVegasCasino adjusts my balance to $250.00 already.So, the balance that I saw approx U$ 19,000.00 was the real money balance. I guess I was in luck. I play $50.00 - $250.00 (The max bet allow the amount for the game that I was playing) per hand to just meet the wager at this point, but as soon as I realized that this is the money that I can WD, I was playing smaller bet. I request WD by check and wire transfer (max 2000.00 + 3000.00) and leave the balance on account to WD after a week later ** There is limit to WD per weekly, so I couldn't request all amount at once.

After a few days, I got an email from GVC that under Terms & Conditions: #22. Max bet rule for all bonuses = $10.00. Any winnings plus bonus amounts derived from such bets will be voided. So all my winning should have been void since I bet was far more than max $10.00 under their rules. However, they've made an exception for me and allow me to keep the winning. I really didn't know this rule when I played, but this was really shocking GVC made an exception. I played GVC often, but I am not a high roller. Just a few bucks here and there. So, this exception that they made for me wasn't because I am considered VIP, just regular player killing time. Nonetheless, this is so wonderful how GVC made an exception. I realized they didn't have to and I am grateful. I was able to WD approx U$19K spread out over 4 weeks period.
jakeu1 3 reviews
Ireland
Message

LIKED

Ppened an account here for the ndb... Managed to play through the wagering and win! Sent in the docs it was a little slow for the first withdrawal including a weekend which they don't process withdrawals, but I got it in the end plus the next withdrawals were quick enough..., 2 or 3 days max.

They have good support and offer a free 25 for recent depositors each month with wagering requirements of course, and I managed to win once or twice.

I consider them a good casino. Unlike several others which look the same but don't behave this way.

DISLIKED

Watch out when taking no deposit bonuses and make sure you have deposited between them. It says so in the terms. I had a nice win but was refused as I hadn't deposited between! My own fault.

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Grande Vegas Casino bonuses

Grande Vegas Casino complaints

  • 18 of 21 resolved
  • 2 days avg response
  • 6 days avg complaint life
  • 252 USD avg amount

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