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Fairway Casino

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Average Complaint Response Time: 4 days
Average Complaint Response Time: 4 days

Fairway Casino review

  • Live games for all players
  • Spanish-speaking roulette dealers available
  • Unique virtual games available, including slots, table games, and video poker
  • E-mail support usually responds within 4 hours
  • Network protected with SSL encryption and firewall technology
  • Slots are of a lower quality than is available at larger platforms
  • No third-party audits of the virtual games
General info & Latest Promos
Website http://www.fairwaycasino.com
Established 2010
Owner Visionary iGaming Casinos
Casino Promotion

Fairway Casino is an online casino with a flair for golf. Although the casino is relatively new, they have already established a solid foundation with the Fairway Charity Golf Open. The casino itself offers both live and virtual casino games through Visionary iGaming, and Betsoft. Fairway Casino has a gaming license from the jurisdiction of Costa Rica.

Live Games

Fairway Casino's primary emphasis is its live games. They offer players roulette, baccarat, and blackjack directly from their casino studio, complete with a friendly dealer and a real gaming table. Using the interactive features, you can chat with other friends and the dealer. For Spanish-speaking players, Fairway Casino also has ruleta en espa­ñol. Players, if they prefer, can also bet on a roulette game in a real Irish casino.

Virtual Games

Although Fairway Casino is primarily a live casino, they certainly have enough traditional online casino games to accommodate many players. Their video slots collection consists of beautifully designed Betsoft games and includes popular titles such as Fruit Zen slot, Pinocchio slot, Weekend in Vegas slot among many others.

If you want to have some fun with the tables but aren't in the mood for live gaming, Fairway Casino also has virtual table games. In fact, their virtual table games selection is much greater. In addition to the standard games of blackjack, roulette, and baccarat, players can also enjoy playing Three Card Poker, Texas Hold'em Bonus, and even Trente et Quarante, among others.

If video poker is your game, Fairway Casino should get you your fix. Players can enjoy single- and multi-hand denominations of the most common video poker games. If you like off-the-wall variants, try Color Champion, which combines a traditional video poker game with the bonus elements of a slot machine.

Support

Players deserve to get the answers they need in a timely fashion. Fairway Casino does offer a 24/7 live chat service, which most players find to be the most convenient. They do, however, have a relatively responsive e-mail help line, and they usually reply to any inquiries within 4 hours. They also offer separate addresses for general issues and payment-related issues to keep the process streamlined.

Security and Fairness

Fairway Casino meets our standards for player security. All data sent to their servers is protected with SSL encryption, which makes it impossible for anyone to read while in transit. Once it arrives at their servers, an industry standard firewall completely prevents strangers from accessing your information.

At live casinos, fair game is a non-issue; every moment of the game is out in the open for your eyes to see. The Fairway Virtual Casino, however, has not undergone any third-party randomness auditing.

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Fairway Casino Reviews by Players

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tomas11 2 reviews
Czech Republic

DISLIKED

Both Fairway and Celtic casinos are out of business, overnight. No warning, no apology, no giving back the money to players. The owners are just thieves. I tried to contact the Visionary iGaming support via email and Facebook 2 days ago but haven't received any answer so far. They seem not to care about the casinos they run - they just take money, nothing else matters for them. Since now, I do not trust the casinos located in Costa Rica, esp. those run by Visionary iGaming. Their claims about "reputation", valid "licences", etc. means nothing at all - those are just lies to keep players. They can disappear any time with all the money as in this case.
chava 1 review
Australia

LIKED

Hospitable and friendly. The Roulette Dealers are pleasant and attractive/gallant. They speak good English and some male Dealer are entertaining and respond well with your messages. You do not need to travel to find fun and entertainment. You save energy, petrol and anxiety facing the other public. Use your energy to win and have good fun at home.

DISLIKED

Live Dealer Roulette: Timer is too short; would suggest timer be increased to 30 secs. The Dealers spin so strong and unprofessionally as they did not start spinning from last landing number as per Roulette Standard. They pick up the ball and release from some other spot, which is unprofessional, not to follow the Roulette Rule book. Also the screen is so small cannot be expanded like other casinos!!
FAIRWAY CASINO REPLIED ON FEBRUARY 3. 2017
Hi Chava!

First off, I appreciate the very nice comments and I am very happy that you enjoy our games, bringing the entertainment value for our customers has always been a priority for us.

In regards to your comments about our live roulette, I went ahead and spoke to our software provider and they gave me a quick explanation regarding your comments. The roulette timer is in fact set at 25 seconds, but even though the timer is set at that time span, players are still able to place bets when the timer reaches 0 as it activates a "Last Bets" notification. This depends a lot on the dealer at the table but usually averages a total time of about 25-30 seconds.

Next we have your observation regarding the area in which the dealer starts off the spin on the wheel. They also mentioned that to keep this as randomised as possible, it is actually recommended that the dealer does not even look at the roulette wheel when he is about to spin the ball thus demonstrating that there are no ill intentions by the person involved in the spin.

And last but not least, you mentioned about not being able to increase the screen of the video feed. This has a lot to do with the size of the monitor the customer is using, the smaller the monitor the smaller the video feed of course. I myself use a 13 inch monitor computer and I can see this perfectly from the pop up window at the game, If I maximise the size of the pop up window (making it full screen for example) then the video feed is much larger.

Anyways, Chava, thank you so much for your honest review. I appreciate your comments and this helps us grow as a service with the goal of continually increasing our customer satisfaction.

Kind Regards

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