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Energy Casino

GREAT 8.79
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

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Energy Casino review

  • Unique selection of casino games
  • Fully instant-play casino
  • Support by live chat is avaliable from Monday to Friday 9:00-00:00 CET , email, international phone, and post
  • Secured with SSL encryption
  • Proven fair by eCogra
  • Live Casino Room
  • International calling fees may apply for phone support use
General info & Latest Promos
Website http://energycasino.com
Established 2013
Owner Probe Investments Limited
Casino Promotion Energy Casino: £10 No Deposit Bonus + 100% up to £150 Welcome Bonus + 50% up to £150 Reload Bonus

Energy Casino is an online casino with a large selection of Microgaming, NetEntNovomatic, Oryx, Wazdan, BF Games, GreenTube and Extreme Live Gaming. All of the games within the casino are completely instant-play and only require Adobe Flash Player. Energy Casino has been officially licensed by the Malta Gaming Authority and UK Gambling Commission.

Virtual Games

Energy Casino is one of the few online gaming sites that offers Novomatic, NetEnt, Wazdan, Oryx, Extreme Live Gaming, and Microgaming games. Players can enjoy the most popular slots such as Theme Park: Tickets for Fortune slot, Aloha! Cluster Pays slotGonzo's Quest slot, and other. There are also online versions of some of the most popular land-based slots around the world, including Book of Ra Deluxe slot, Sizzling Hot slot, Columbus slot, and many more. Each slot offers a special bonus feature and a unique theme, ensuring that no two games are the same. 

The table game selection at Energy Casino contains some of the most popular games around. There are a total of 5 games offered: European and MultiBall Roulette, blackjack, baccarat, and sic bo. While there are no casino pokers or certain other casino games, Energy Casino does feature most of the commonly played online table games.

If it's video poker you're after, Energy Casino may or may not have what you are looking for. The casino is home to 3 different variants of the game: Jacks or Better, Joker Wild, and Deuces Wild. Each one offers a good paytable and smooth gameplay. While these are undoubtedly the three most popular variants, players who want something different will need to look elsewhere.

Live Casino

Players can also feel the thrill of playing in the live casino room from the comfort of their living room. Energy's Live Casino is powered by Extreme Live Gaming and hosts a number of variations on classic table games including Blackjack, Roulette, and Baccarat. The casino's lively and lovely dealers are rolling, spinning and dealing 24/7, so players can stop by at any time.

Support

Energy Casino does a good job at keeping players satisfied. If you have a question or a concern you need addressed, you can get in touch with a representative at any hour of the day through a number of methods. Live chat is the fastest in most cases, and it is available directly through the Energy Casino website for free. Players can also call the casino's international phone number, send an email, or even write to the casino by post. Moreover, they put in effort to deal with player complaints quickly and fair.

Security and Fairness

All of the sensitive information you provide to Energy Casino for banking, verificaton, registration, or any other purpose is safeguarded with SSL encryption. This is the gold standard of web security that all reputable casinos offer. With it, your personal and financial details are kept obscured as they travel throughout the network, making them nearly impossible for anyone to see.

The software platforms at Energy Casino are widely accepted as fair. Major auditor eCogra has conducted a full-scale randomness test of the software and found them to be perfectly fair. While this audit has not been posted on the Energy Casino website, players can find it by going to the eCogra website itself.

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Energy Casino Reviews by Players

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xxxhujer 8 reviews
Message

LIKED

- A lot of providers, good selection of games
- Ultra fast withdraws, they are using Trustly
- Malta license
- Im playing there for years and never had hassle with documents or withdraws,etc..
- Every week new bonus with deposit
- I can still play there from Slovakia :)

DISLIKED

These reasons make them as a secondary casino,where i deposit! I make more deposits on less trusted casino with only few providers because:
- Site is VERY LAGGY! Takes ages to just log in from my computer.
I use to play from mobile and thats even worse! Its a really fight to find some specific game and sucesfully load it..sometimes i have to try this for 5 times in a row, because search button fails, or its so laggy that i click on other game by mistake, if not - then game still doesnt want to load in many cases.. i cant also choose to see games only from specific provider on mobile version..
Please fix it because its very annoying..
- Less of promotions (like freespins,cashbacks,etc)
ENERGY CASINO REPLIED ON NOVEMBER 16. 2018
Dear Customer,

Thank you very much for your feedback. We aim to listen and constantly improve to the best of our abilities.
We are proud to hear you are happy with our casino, selections of games and our services.

Thank you for notifying us about the technical issues you are experiencing. This is something on which we can act immediately, however, we would need more details from your side to help you. We would like to ask you kindly to contact us via email to support@energycasino.com so we can review your account and check the device, browser, and connection you are using. We will definitely do our best to find a solution for this.

Your comment about not enough promotions and bonuses - noted, we are working on having more and more offers for our players and we hope you will notice a difference soon.

Thank you very much again,
Please do not hesitate to contact us, we will be happy to help.
Kind regards,
EnergyCasino Team
Mikadox 2 reviews
Germany
Message

LIKED

I played on this Casino 3 times and I won with my second deposit of 20 EUR around 140 EUR, and with the third deposit also 20EUR I won 750 EUR.... And the withdrawal just took about 5-10 minutes! It got accepted right away.

I don´t know why people are complaining, I got a 500x Bonus with 90cent in Dead & Alive Netent Slot and a around 500x Bonus in a new Play n Go Slot.

DISLIKED

The NetEnt Slots are sometimes laggy and slow and there could be more Bonuses.
ENERGY CASINO REPLIED ON NOVEMBER 16. 2018
Dear Customer,

Thank you very much for taking the time and giving us feedback.
We are really glad to hear you had a good experience, the entertainment you were looking for and that our processes and services were quick and satisfying you.

Thank you for letting us know about slots from Netent. Would you be so kind and contact our Customer Support via email support@energycasino.com or via LiveChat and give us more details about your experience with them? We will then report this immediately and do our best to find a solution for you.
We are also doing our best to improve our bonus scheme and we hope you will notice a difference soon.

If we can help or assist you in any way, please do not hesitate to contact us directly.
Thank you very much,
Kind regards,
EnergyCasino Team

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Energy Casino complaints

  • 7 of 10 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 2,431 USD avg amount

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