Online Casino Complaints - Page 2

WOW Vegas Casino - Redemptions still not paid

This is an email I sent to WoWVegas Casino on March 10th and haven't heard anything back.:Dear WoWVegas Casino Support,I am reaching out regarding the ...

Yay Casino - Verification pending since February 9th

I have been unable to complete verification since February 9th because the system keeps rejecting my documents I need this issue resolved so my ...

WOW Vegas Casino - Waiting for redemption and verification

After winning $2400 I started the verifying process. After submitting all the required documents the address verification doc wouldn't upload, the ...

Pulsz Casino - Account locked after I tried to redeem

I have redeemed before my account is verified. I study deposits with them daily, and I went and tried to redeem, and they just locked my account. I’ ...

WOW Vegas Casino - 2k Redemption not being processed

I have had a pending redemption for $2,000+ for more than 3 business days now. I'm a gold VIP and I haven't had any issues in the past getting my ...

Pulsz Casino - Redemption requests

I made 2 redemption requests at Pulsz. One for 2/27/26 for $899.20 and one on 2/28/26 for 1611.10. The following day, they locked my account. I ...

WOW Vegas Casino - Blocked acccount after cashing out

Been with wow Vegas for over 2 years never had a problem. Jan 14 2025 went to cash out 250 and my account was blocked. I’ve notified them they said ...

WOW Vegas Casino - Won' t pay me

So since January the 28th,about 2 weeks ago I won 100sc on wow Vegas casino and when I went to redeem it shows me a verification in process can take ...

WOW Vegas Casino - Continous Fail Verification

I continue to fail my verification, this is the third time now, last tried today. Due to this, I cannot redeem my balance. I uploaded bank statements ...

SweepsRoyal Casino - Unpaid redemption and predatory tactics

I am filing this formal complaint against SweepsRoyal for an unconscionable 21-day delay of a $2,100.20 redemption. My original request entered " ...

Pulsz Casino - Please send me my funds

Hello, I have had a Pulsz account for a long time and have had several referrals on the account and redemptions in my account. For some reason, when ...

WOW Vegas Casino - Updating address from old to new

All I want is to update my current address to my new address so I can continue my process to redeem my winnings. But theres no way for me to update ...

WOW Vegas Casino - Verification has taken 1 month or more with multiple email attempts to verify

I have tried to redeem $400 SC but my account still isn’t verified after over a month of sending in documents. I’ve sent my ID, my bank statement ...

WOW Vegas Casino - Account locked after submitting redemption

Submitted a $500 redemption request. Next day when trying to log in say account is locked contact support for details. I previously had communication ...

WOW Vegas Casino - Verification failure and I can’t play any more games, as I have an error message every time I try

I went through the verification process, they kept saying that the proof of address was invalid and stated they needed a PDF..I sent a downloadable ...

WOW Vegas Casino - Redemption verification failed and then all of sudden all errors on games

Went through the verification process so I can redeem but going in circle with them. When asked to upload a file, tells me file not accepted so I ...

WOW Vegas Casino- Account has not been verified in over a month

I submitted an account verification 26 days ago but my account still hasn't been verified yet. I made multiple help request tickets/emails to support ...

WOW Vegas Casino - Unable to Redeem

I am unable to redeem over 2.5k. I have never had any issues with Wowvegas until now where I have a large amount of money in my account. When trying ...

WOW Vegas Casino - Created ticket and emailed 4 days ago no response

Automated verification wouldnt work so sent it my info manually through Wowvegas support email and also created a ticket on the website. It has been ...

WOW Vegas Casino - Disappearing funds

I'm putting this here in hopes somebody sees it and can get back to me sooner because emails take away too long. I had a Redemption I canceled it so I ...

The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request

I requested a redemption from The Money Factory on July 18. It is September 17 and I have not been paid. When asked on August 29 about the redemption ...

WOW Vegas Casino - Need help please

Hi I’ve submitted all information my drivers license and submitted proof of residency. But the verification page has been stuck goin on a week and I ...

Fortune Wheelz Casino - Unpaid 50 dollar redemption

So I tried to redeem $50 at fortune wheel slots app, and I have not received payment, it just says unpaid. There is no way to contact support. When I ...

Sweep Las Vegas Casino - No payout or communication

Complaint Against Sweeps Las Vegas – Unpaid RedemptionsI am submitting this complaint because Sweeps Las Vegas has not paid three redemption ...

RichSweeps Casino - Not paying out Tried redeeming 1200

I won $1800 on richsweeps. I had already submitted and was paid out for one or two redemption requests prior to this. (Maybe $300).Submitted my first ...

WOW Vegas Casino - Wow Vegas poor customer support

So I've been using wow Vegas for a little while now collecting my free bonus everyday and then a few days ago I finally got a little bit lucky and I ...

WOW Vegas Casino - Redeeming my winngs

I'm writing this complaint in regards to not being able to redeem my winnings, WOW Vegas locked my account with over 7k still on it they are stating ...

RichSweeps Casino - Redemption

Numerous times my redemptions get rejected without reason, fourth attempt trying to redeem. They owe me an 800 and 1500 redemption. I've redeemed here ...