Online Casino Complaints - Page 2

The Money Factory Casino - Redemption delayed almost 1yr

My account is verified and active. After purchasing a $10 pack , I requested a $100 redemption 9/24/2025. I still haven't received it!! Well over 90 ...

The Money Factory Casino - My 185 dollar payment is 7 months overdue

I am still waiting for a payment meant to be paid shortly after 9-13-2025 but even after the MAX amount of time (120 business days, it might have been ...

Mega Bonanza Casino - Slow redemption

I’ve won a decent amount of money and this site will not pay me. I’ve chatted countless time with support and they all give me different answers. ...

Moonspin Casino - Delaying redemption for nearly a month

This site is a complete fraud. I have over $440 in redemptions pending now for nearly a month. Mind you, they claim their redemption SLA is 5 business ...

The Money Factory Casino - Redemption pending since September 2025

I have had a redemption request pending with The Money Factory since 9/30/2025. Their own terms, which they referenced when I messaged support, ...

Legendz Casino - Denied Prize Redemptionby Legendz

Declined paymentAmount$ 100Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with ...

Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark

I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...

RealPrize Casino - When I email them they do not respond to me

I won $850.91 on February 14th 2026 I redeemed and so far my redemption has been pending. When I email them they do not respond to me there is no chat ...

WOW Vegas Casino - Not able to redeem at Wowvegas

I do not know is this a intentional or a software glitch as it acts differently when I have enough for redemption it only pop up the page say that ...

WOW Vegas Casino - Super cash incorrect payout

This has been going for months as I only get a response every 2 weeks. I was spinning $2 and hit the bonus feature and it was treated like I played $1 ...

Mega Bonanza Casino - Trouble with redemption

I submitted a redemption on 2/28 that has yet to be processed, I believe that this is just a stall tactic on their part not to pay, after multiple ...

WOW Vegas Casino - Verification denied no response

I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones ...

WOW Vegas Casino - Locked out of my account for winning

Hello my Name is < full name removed > my account has been locked due to winning and they are saying I’m not in a legit region but I live in NC and ...

WOW Vegas Casino - Waiting for a response from them

Hello I have tried to contact wow Vegas to update my new address and to get verified they won’t respond to my messages at all. I’ve tried email ...

WOW Vegas Casino - Account banned with 4000 USD

My Wow Vegas account was blocked. I did not violate any terms. When I tried to withdraw $4,000, I could not log in. Then I submitted my personal ...

WOW Vegas Casino - Redemptions still not paid

This is an email I sent to WoWVegas Casino on March 10th and haven't heard anything back.:Dear WoWVegas Casino Support,I am reaching out regarding the ...

Yay Casino - Verification pending since February 9th

I have been unable to complete verification since February 9th because the system keeps rejecting my documents I need this issue resolved so my ...

WOW Vegas Casino - Waiting for redemption and verification

After winning $2400 I started the verifying process. After submitting all the required documents the address verification doc wouldn't upload, the ...

Pulsz Casino - Account locked after I tried to redeem

I have redeemed before my account is verified. I study deposits with them daily, and I went and tried to redeem, and they just locked my account. I’ ...

WOW Vegas Casino - 2k Redemption not being processed

I have had a pending redemption for $2,000+ for more than 3 business days now. I'm a gold VIP and I haven't had any issues in the past getting my ...

Pulsz Casino - Redemption requests

I made 2 redemption requests at Pulsz. One for 2/27/26 for $899.20 and one on 2/28/26 for 1611.10. The following day, they locked my account. I ...

WOW Vegas Casino - Blocked acccount after cashing out

Been with wow Vegas for over 2 years never had a problem. Jan 14 2025 went to cash out 250 and my account was blocked. I’ve notified them they said ...

WOW Vegas Casino - Won' t pay me

So since January the 28th,about 2 weeks ago I won 100sc on wow Vegas casino and when I went to redeem it shows me a verification in process can take ...

WOW Vegas Casino - Continous Fail Verification

I continue to fail my verification, this is the third time now, last tried today. Due to this, I cannot redeem my balance. I uploaded bank statements ...

SweepsRoyal Casino - Unpaid redemption and predatory tactics

I am filing this formal complaint against SweepsRoyal for an unconscionable 21-day delay of a $2,100.20 redemption. My original request entered " ...

Pulsz Casino - Please send me my funds

Hello, I have had a Pulsz account for a long time and have had several referrals on the account and redemptions in my account. For some reason, when ...

WOW Vegas Casino - Updating address from old to new

All I want is to update my current address to my new address so I can continue my process to redeem my winnings. But theres no way for me to update ...

WOW Vegas Casino - Verification has taken 1 month or more with multiple email attempts to verify

I have tried to redeem $400 SC but my account still isn’t verified after over a month of sending in documents. I’ve sent my ID, my bank statement ...