Online Casino Complaints - Page 2

Zula Casino - Verification going on for a long time

On Sept. 16, 2025, my verification request to Zula Casino was denied. I reached out to support for help and to inquire why I was denied. The first ...

Zula Casino - Zula redemption nonpayment

I made two separate redemptions from Zula casino that were both approved and marked as paid on September 12. One for $2500 and one for $3000. It is ...

Fortune Wheelz Casino - Account locked after large win

I am writing to formally raise a complaint regarding the recent and unjust closure of my account at Fortune Wheelz Casino, following a significant win ...

WOW Vegas Casino - Redemption page blocked by an verification overlay

I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.Each time ...

WOW Vegas Casino - Fail to verify account

I sent numerous emails of my verification documents, and I still haven't received any response from a real agent except an AI bot. I have proof of a ...

WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency

Hello,I won over $500,000 while playing on their platform. According to their withdrawal policy, the daily withdrawal limit was $5,000, and over a ...

The Money Factory Casino - Redemptions pending

I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I ...

RichSweeps Casino - Rejected redemptions and a failed processor

I used this new site in late July until August. I had a total of over 20 redemptions marked "rejected". Their support staff had every excuse. When I ...

The Money Factory Casino - Extremely Long Delay for Withdrawal

I have been waiting to redeem my game winnings for almost 30 days; initial request was sent/received on 8/12/25. Regarding redemption, their policy ...

Yay Casino - Verification process going on for far too long

I thought that my account had been verified with Yay Casino until I went and tried to redeem, and then it popped up "Verify Account". The verification ...

RealPrize Casino - Lie and drag their feet hoping to not pay out

Dragging their feet paying my redemption. They make some stupid excuse about having to go through security checks, which is a complete lie, hoping you ...

Pulsz Casino - Redemption not paid

I’ve been playing with Pulsz for a long time and never had any issues—I always got paid. But now, for the first time, I’m having a serious ...

Zula Casino - Prize Redemption Payment shows PAID but I still haven't received payment

So if the prize redemption shows PAID wouldn't that mean the money should be in my account? Zula Casino's Transaction Log Says that they paid me out ...

The Money Factory Casino - Waiting over a month for redemption still no progress

I made a redemption for $350 July 8th after being told redemptions could take up to 14 business days. I waited 14 business days and they said they ...

Zula Casino - My redemption is under review for a month

I've been writing back and forth, I keep getting the same line "it's still under review". At first, it was 3-5 business days over and over again. ...

Jackpota Casino - Locked account and unpaid USD 4611 USD redemption

Casino: JackpotaAccount Verified: 02 Jul 2025 9:48am PacificDate of Redemption: 2025-07-02T14:30:22.017Redemption Amount: $4611.3Transaction ID: ...

Zula Casino - Refusing to verify account and delaying payout

I am filing this complaint against Zula Casino (operated by SCPS LLC / Blazesoft Ltd) due to unfair treatment regarding account verification and ...

LoneStar Casino - Delaying payment on redemption

I am fully verified on the site and requested a redemption last Friday, around a little after noon. It says they usually have redemption paid out 24 ...

Zula Casino - Help Delayed payment

My redemption with Zula Casino for $100.00 says “paid” on the website l but I have not received the money in my bank account where it was supposed ...

High 5 Casino - Bogus Bonus and Email

I joined High 5 Casino, a sweepstakes coin casino. I received an email (attached) that I had 5 Sweepstakes Coins to claim. I followed the link, ...

The Money Factory Casino - Please Help With Redemption

Hello,I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my ...

Mega Frenzy Casino - Banking trouble and no live chat as advertised

I registered with Mega Frenzy through AskGamblers and one of the PROS listed was 24/7 Live Chat. There is none. In fact, finding the support email ...

Mega Frenzy Casino - Redemption not honored or missing

I have requested 8 or 9 withdrawals and everyone has been confirmed amd processed but I never recieved them in my account I contacted support and they ...

Rolla Casino - Refusal to pay owed winnings without valid justification

I am filing a complaint against Rolla.com, operated by MW Services Limited (Gibraltar, company reg. no. 120828), for refusing to pay $100 USD owed to ...

Mega Frenzy Casino - Help me with getting redemption please

I started playing on Thursday. I won 600 dollars. I redeemed 500 first and then 100. They asked for my documents. I got the email saying my documents ...

Zula Casino - Missing payout

On July 4th I hit for 1650 and I immediately cashed out and I have not received my payments and it is now July 14th so I contacted them they said that ...

Pulsz Casino - Verification of payment

I have submitted my paperwork 2 times and have attempted to have my cards verified to be able to redeem my winnings. I have stopped receiving ...

Sixty6 Casino - Closed Account with 110SC in it

I couldn't cash out. They've rejected all 3 of my banks with this response:"We’d like to inform you that your recent withdrawal request was not ...