Unresolved
$286
Unresolved
The Money Factory Casino - Extremely Long Delay for Withdrawal
I have been waiting to redeem my game winnings for almost 30 days; initial request was sent/received on 8/12/25. Regarding redemption, their policy ...
Resolved
$10,000
Resolved
Yay Casino - Verification process going on for far too long
I thought that my account had been verified with Yay Casino until I went and tried to redeem, and then it popped up "Verify Account". The verification ...
Resolved
$156
Resolved
RealPrize Casino - Lie and drag their feet hoping to not pay out
Dragging their feet paying my redemption. They make some stupid excuse about having to go through security checks, which is a complete lie, hoping you ...
Unresolved
$100
Unresolved
Pulsz Casino - Redemption not paid
I’ve been playing with Pulsz for a long time and never had any issues—I always got paid. But now, for the first time, I’m having a serious ...
Unresolved
$600
Unresolved
Zula Casino - Prize Redemption Payment shows PAID but I still haven't received payment
So if the prize redemption shows PAID wouldn't that mean the money should be in my account? Zula Casino's Transaction Log Says that they paid me out ...
Unresolved
$300
Unresolved
The Money Factory Casino - Waiting over a month for redemption still no progress
I made a redemption for $350 July 8th after being told redemptions could take up to 14 business days. I waited 14 business days and they said they ...
Unresolved
$9,500
Unresolved
Zula Casino - My redemption is under review for a month
I've been writing back and forth, I keep getting the same line "it's still under review". At first, it was 3-5 business days over and over again. ...
Unresolved
$4,611
Unresolved
Jackpota Casino - Locked account and unpaid USD 4611 USD redemption
Casino: JackpotaAccount Verified: 02 Jul 2025 9:48am PacificDate of Redemption: 2025-07-02T14:30:22.017Redemption Amount: $4611.3Transaction ID: ...
Unresolved
$2,013
Unresolved
Zula Casino - Refusing to verify account and delaying payout
I am filing this complaint against Zula Casino (operated by SCPS LLC / Blazesoft Ltd) due to unfair treatment regarding account verification and ...
Resolved
$1,000
Resolved
LoneStar Casino - Delaying payment on redemption
I am fully verified on the site and requested a redemption last Friday, around a little after noon. It says they usually have redemption paid out 24 ...
Unresolved
$100
Unresolved
Zula Casino - Help Delayed payment
My redemption with Zula Casino for $100.00 says “paid” on the website l but I have not received the money in my bank account where it was supposed ...
Unresolved
$5
Unresolved
High 5 Casino - Bogus Bonus and Email
I joined High 5 Casino, a sweepstakes coin casino. I received an email (attached) that I had 5 Sweepstakes Coins to claim. I followed the link, ...
Unresolved
$300
Unresolved
The Money Factory Casino - Please Help With Redemption
Hello,I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my ...
Resolved
$130
Resolved
Mega Frenzy Casino - Banking trouble and no live chat as advertised
I registered with Mega Frenzy through AskGamblers and one of the PROS listed was 24/7 Live Chat. There is none. In fact, finding the support email ...
Resolved
$8,000
Resolved
Mega Frenzy Casino - Redemption not honored or missing
I have requested 8 or 9 withdrawals and everyone has been confirmed amd processed but I never recieved them in my account I contacted support and they ...
Unresolved
$100
Unresolved
Rolla Casino - Refusal to pay owed winnings without valid justification
I am filing a complaint against Rolla.com, operated by MW Services Limited (Gibraltar, company reg. no. 120828), for refusing to pay $100 USD owed to ...
Resolved
$5,000
Resolved
Mega Frenzy Casino - Help me with getting redemption please
I started playing on Thursday. I won 600 dollars. I redeemed 500 first and then 100. They asked for my documents. I got the email saying my documents ...
Unresolved
$1,650
Unresolved
Zula Casino - Missing payout
On July 4th I hit for 1650 and I immediately cashed out and I have not received my payments and it is now July 14th so I contacted them they said that ...
Unresolved
$1,050
Unresolved
Pulsz Casino - Verification of payment
I have submitted my paperwork 2 times and have attempted to have my cards verified to be able to redeem my winnings. I have stopped receiving ...
Unresolved
$110
Unresolved
Sixty6 Casino - Closed Account with 110SC in it
I couldn't cash out. They've rejected all 3 of my banks with this response:"We’d like to inform you that your recent withdrawal request was not ...
Unresolved
$16,558
Unresolved
Zula Casino - Have been trying to get verified and redeem for several weeks
I am a regular player at multiple online casinos and have never once had a problem with getting my identity verified. With Zula, it has been a ...
Unresolved
$680
Unresolved
DingDingDing Casino - Sweepscoins revoked redemption request and refund denied
I purchased several packages on the site DingDingDing amounting to over $680 which included gold coins and "Sweepscoins." Sweepscoins allow the user ...
Unresolved
$558
Unresolved
Legendz Casino - No verification or withdraw
I've been trying to withdraw for around 4 days now, and I've been going back and forth with their guest web support and email team about "verification ...
Unresolved
$100
Unresolved
GummyPlay Casino - GummyPlay won't process my payment blocked my account
My account is fully verified. I started with a daily login bonus and managed to get it up to about 140 USD. I played it down to 100 USD and attempted ...
Unresolved
$650
Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
I have been awaiting 3 redemptions with The Money Factory one on 6/11/25 and two on 6/25/25 for a total of $650. Trust Pilot and Reddit have countless ...
Unresolved
$103
Unresolved
The Money Factory Casino - Withdrawal month delay
I haven’t received my withdrawal and it’s been over a month now. They told me twice they have prioritized it and they will update me but haven’t ...
Unresolved
$807
Unresolved
The Money Factory Casino - Not paying my redemption
I've lost hundreds, and I finally won in June for 807.00. I put in my redemption on June 27th 2025, I'm verified, I used my bank card, I won with my ...
Unresolved
$2,000
Unresolved
Legendz Casino - Refusing to allow me cash out
After winning 2 thousand dollars on slots yesterday, they are refusing to pay me out. After asking me to re-verify my bank statement, they said I was ...