Online Casino Complaints - Page 2

Zula Casino - Yet to receive redemption

My redemption with Zula Casino for $100.19 dollars has been approved and said “paid” on the website for over the 7 business days, which is over ...

Casino Click - Bank transfer approved but never received

I verified my ID on 7-11-25 through 7-31-25. I redeemed a bank transfer for $103.02 on 8-1-25. Bank transfer was approved, but I still haven't ...

Rolla Casino - Rolla will not respond

On Sept 28, I was playing at Rolla Casino and after purchasing a coin package, I won $150. I went to redeem my winnings, and it said I had to be ...

Zula Casino - I have been locked out of my Zula account for almost a month since depositing 1000

I deposited 1000 dollars into my Zula account because of a promo offering a free 1000 on top. After playing for a few hours, my account was locked out ...

Yay Casino - Yay casino will not pay my winnings

Three weeks ago was my first time playing at yay Casino which was on September 5. I won $100 and tried to redeem it at first. I had to be verified ...

JackpotRabbit Casino - Refusal to pay winnings

I purchased a coin package with this casino. I won $1400 and went to verify. I’ve very recently moved but provided my ID, taking photos and ...

The Money Factory Casino - Waiting on payout from Money Factory

I've been waiting since 9/7 for my payout, I'm fully verified, and they say it's a 24-hour wait for Skrill payout I have contacted them via email many ...

The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request

I requested a redemption from The Money Factory on July 18. It is September 17 and I have not been paid. When asked on August 29 about the redemption ...

Zula Casino - Verification going on for a long time

On Sept. 16, 2025, my verification request to Zula Casino was denied. I reached out to support for help and to inquire why I was denied. The first ...

Zula Casino - Zula redemption nonpayment

I made two separate redemptions from Zula casino that were both approved and marked as paid on September 12. One for $2500 and one for $3000. It is ...

Fortune Wheelz Casino - Account locked after large win

I am writing to formally raise a complaint regarding the recent and unjust closure of my account at Fortune Wheelz Casino, following a significant win ...

WOW Vegas Casino - Redemption page blocked by an verification overlay

I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.Each time ...

WOW Vegas Casino - Fail to verify account

I sent numerous emails of my verification documents, and I still haven't received any response from a real agent except an AI bot. I have proof of a ...

WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency

Hello,I won over $500,000 while playing on their platform. According to their withdrawal policy, the daily withdrawal limit was $5,000, and over a ...

The Money Factory Casino - Redemptions pending

I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I ...

RichSweeps Casino - Rejected redemptions and a failed processor

I used this new site in late July until August. I had a total of over 20 redemptions marked "rejected". Their support staff had every excuse. When I ...

The Money Factory Casino - Extremely Long Delay for Withdrawal

I have been waiting to redeem my game winnings for almost 30 days; initial request was sent/received on 8/12/25. Regarding redemption, their policy ...

Yay Casino - Verification process going on for far too long

I thought that my account had been verified with Yay Casino until I went and tried to redeem, and then it popped up "Verify Account". The verification ...

RealPrize Casino - Lie and drag their feet hoping to not pay out

Dragging their feet paying my redemption. They make some stupid excuse about having to go through security checks, which is a complete lie, hoping you ...

Pulsz Casino - Redemption not paid

I’ve been playing with Pulsz for a long time and never had any issues—I always got paid. But now, for the first time, I’m having a serious ...

Zula Casino - Prize Redemption Payment shows PAID but I still haven't received payment

So if the prize redemption shows PAID wouldn't that mean the money should be in my account? Zula Casino's Transaction Log Says that they paid me out ...

The Money Factory Casino - Waiting over a month for redemption still no progress

I made a redemption for $350 July 8th after being told redemptions could take up to 14 business days. I waited 14 business days and they said they ...

Zula Casino - My redemption is under review for a month

I've been writing back and forth, I keep getting the same line "it's still under review". At first, it was 3-5 business days over and over again. ...

Jackpota Casino - Locked account and unpaid USD 4611 USD redemption

Casino: JackpotaAccount Verified: 02 Jul 2025 9:48am PacificDate of Redemption: 2025-07-02T14:30:22.017Redemption Amount: $4611.3Transaction ID: ...

Zula Casino - Refusing to verify account and delaying payout

I am filing this complaint against Zula Casino (operated by SCPS LLC / Blazesoft Ltd) due to unfair treatment regarding account verification and ...

LoneStar Casino - Delaying payment on redemption

I am fully verified on the site and requested a redemption last Friday, around a little after noon. It says they usually have redemption paid out 24 ...

Zula Casino - Help Delayed payment

My redemption with Zula Casino for $100.00 says “paid” on the website l but I have not received the money in my bank account where it was supposed ...

High 5 Casino - Bogus Bonus and Email

I joined High 5 Casino, a sweepstakes coin casino. I received an email (attached) that I had 5 Sweepstakes Coins to claim. I followed the link, ...