Online Casino Complaints - Page 2

LoneStar Casino - Withdrawal pending over 2 weeks with no timeline

I am submitting a complaint regarding a pending redemption of $7,600 that has now been outstanding for two weeks.I requested this withdrawal on or ...

Pulsz Casino - Account deletion and failure to withdraw

I am submitting this complaint regarding withheld winnings, an unjustified account closure, and an incorrect claim of third-party payment method use.I ...

Sidepot Casino - Sidepot has not paid me

I've attempted 2 different times to redeem $400 from side pot casino. I have sent them numerous emails. I've got in return the same few bot generated ...

Mega Bonanza Casino - Account closed after redemption request

I did not violate any terms and conditions, and I read them ALL. They only closed my account because I won, and they don’t want to pay me. It’s ...

LoneStar Casino - Delayed payment with no transparency

Player ID 9746480. I am fully verified on Lonestar and have played through tens of thousands over the past few months. I have had many successful ...

SweepNext Casino - Not Paying Out

I won $300 on SweepNext (not a large sum of money)…The only way to get in touch with them is through their AI chat bot. It responds with the same ...

The Money Factory Casino - Am I going to have to wait 90 days

I created a Skrill account & found The Money Factory via the Skrill app. I won $138 on my first visit on October 26 & my redemption request is still " ...

Legendz Casino - Not paying my winnings

I won $7000, but I ended up putting some back in. I tried to cash out for the 7000 originally, but they kept asking me for more documentation that I ...

Acebet Casino - Account banned and 426 USD withheld unable to contact support

My account was permanently banned for “TOS violation” without any clear explanation.However, the main issue is that the casino is currently ...

WOW Vegas Casino - Closed my account for no reason with pending redemption

During the past 48h I bought 4 times their $250 megapack which it s supposed to reward you with a bonus spin, up to 100% value of the pack. 1st ...

WOW Vegas Casino - Address verification ignored

am submitting this complaint regarding my account at WOW Vegas Casino. I currently have an available balance of $160 that I am unable to withdraw due ...

WOW Vegas Casino - Verification failed and no reply from support

I was able to put money in and play, then when I decided to pull out, I was instructed to verify my identity, which failed. I was then prompted to ...

WOW Vegas Casino - Verification status unknown for 4 weeks

I submitted all the proper documents for verification and it's been saying "documents are in were reviewing them now". It's been saying that for 4 ...

WOW Vegas Casino - Verification issue unresolved after one month winning small jackpot

Dear Wow Vegas Support Team,I am writing to formally express my frustration and disappointment regarding my ongoing verification issue, which has ...

WOW Vegas Casino - Redemption page blocked by an verification overlay

I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.Each time ...

Legendz Casino - Account locked and 30000 prize redemption delay

Formally filing a complaint for not allowing redemption for the $30,000 prize winnings. My original redemption was submitted on 3/6/26; since then, it ...

Acebet Casino - Unfair and unreasonable freezing of accounts

I have been playing with them for a few days, and now I have $968 in my account. Now they have frozen my account without any explanation, and the ...

Acebet Casino - Unreasonable freezing of my account

Playing with them, they froze my account without any explanation, and now there are still 986 USDT on the account that can provide relevant screenshot ...

Gold Treasure Casino - Company Wont Process my Redemption and Closed my Account

I had a 717 sweeps coin balance at Gold Treasure Casino. I earned this through fair play. I made a redemption for this balance for $717. My redemption ...

Jackpota Casino - Help me with KYC

Was asked to verify for a withdrawal I submitted and accidently send a wrong file I immediately talked to customer service and told them my issue they ...

The Money Factory Casino - Redemption delayed almost 1yr

My account is verified and active. After purchasing a $10 pack , I requested a $100 redemption 9/24/2025. I still haven't received it!! Well over 90 ...

The Money Factory Casino - My 185 dollar payment is 7 months overdue

I am still waiting for a payment meant to be paid shortly after 9-13-2025 but even after the MAX amount of time (120 business days, it might have been ...

Mega Bonanza Casino - Slow redemption

I’ve won a decent amount of money and this site will not pay me. I’ve chatted countless time with support and they all give me different answers. ...

Moonspin Casino - Delaying redemption for nearly a month

This site is a complete fraud. I have over $440 in redemptions pending now for nearly a month. Mind you, they claim their redemption SLA is 5 business ...

The Money Factory Casino - Redemption pending since September 2025

I have had a redemption request pending with The Money Factory since 9/30/2025. Their own terms, which they referenced when I messaged support, ...

Legendz Casino - Denied Prize Redemptionby Legendz

Declined paymentAmount$ 100Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with ...

Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark

I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...

RealPrize Casino - When I email them they do not respond to me

I won $850.91 on February 14th 2026 I redeemed and so far my redemption has been pending. When I email them they do not respond to me there is no chat ...