Resolved
Resolved
WOW Vegas Casino - Need help please
Hi I’ve submitted all information my drivers license and submitted proof of residency. But the verification page has been stuck goin on a week and I ...
Unresolved
$50
Unresolved
Fortune Wheelz Casino - Unpaid 50 dollar redemption
So I tried to redeem $50 at fortune wheel slots app, and I have not received payment, it just says unpaid. There is no way to contact support. When I ...
Unresolved
$1,050
Unresolved
Sweep Las Vegas Casino - No payout or communication
Complaint Against Sweeps Las Vegas – Unpaid RedemptionsI am submitting this complaint because Sweeps Las Vegas has not paid three redemption ...
Unresolved
$1,200
Unresolved
RichSweeps Casino - Not paying out Tried redeeming 1200
I won $1800 on richsweeps. I had already submitted and was paid out for one or two redemption requests prior to this. (Maybe $300).Submitted my first ...
Resolved
$45,000
Resolved
WOW Vegas Casino - Wow Vegas poor customer support
So I've been using wow Vegas for a little while now collecting my free bonus everyday and then a few days ago I finally got a little bit lucky and I ...
Rejected
$7,600
Rejected
WOW Vegas Casino - Redeeming my winngs
I'm writing this complaint in regards to not being able to redeem my winnings, WOW Vegas locked my account with over 7k still on it they are stating ...
Unresolved
$2,300
Unresolved
RichSweeps Casino - Redemption
Numerous times my redemptions get rejected without reason, fourth attempt trying to redeem. They owe me an 800 and 1500 redemption. I've redeemed here ...
Resolved
$1,900
Resolved
WOW Vegas Casino - Verification attempts exceeded No customer support
I won a prize of a little more then $1900 and I went to redeem my prize when understandably it sent me through a verification process. I completed it ...
Unresolved
$14,000
Unresolved
Mega Bonanza Casino - Pending 14k
I hit the jackpot 14k on their website.It's been 10 days, and my money remains pending.I verified and have smooth redemption for 1k, 800$, but the ...
Unresolved
$110
Unresolved
The Money Factory Casino - 6 months and still nothing
I redeemed my cash price about six months ago, on August 23, 2025, and still nothing. Still get generic answers. I asked him if anything was wrong and ...
Unresolved
$4,000
Unresolved
The Money Factory Casino - I won over 4000 dollars Jan 22. and still waiting
I won over 4000 dollars Jan 22.26 and submitted my redemption in which they said I would receive within 3 to 5 days and still haven't gotten it and ...
Unresolved
$23,993
Unresolved
Pulsz Casino - Redemption non payout along with account being locked
On January 22, 2026 I won $20,000 playing on pulsz casino. In addition to the amount already on my account for $3992.83 bringing the total amount to $ ...
Unresolved
$443
Unresolved
Foprtune Wheelz Casino - Wrongful account closure and withheld winnings
To AskGamblers Complaints Team,I am submitting a complaint against FortuneWheelz regarding the wrongful closure of my account and denial of my ...
Unresolved
$1,200
Unresolved
Pulsz Casino - Pulsz not paying out
I’ve had a pulsz account for over two years. I won $1,200 9-10 days ago and still have not received my money. I reached out to customer support and ...
Unresolved
$1,100
Unresolved
The Money Factory Casino - Waited and waited
I am filing this complaint against The Money Factory for a $1,100.00 redemption initiated on September 11, 2025.When I originally submitted my request ...
Unresolved
$1,300
Unresolved
SweepsRoyal Casino - Rejects to Payout Winnings
Hello,I would like to make a complaint with Sweeps Royal. have been trying to collect my Sweeps Coins in Redeemable Sweepstakes Cash, which, according ...
Unresolved
$490
Unresolved
Sweep Jungle Casino - Refused to send Payout
I won 490 dollars on sweep jungle. The casino refused to send my payout after making me wait over a week and also demanding that 😭 make additional ...
Unresolved
$55,000
Unresolved
Rolla Casino - I won around 215000 sc
At the end of the year, last year. I won the Rolla vault which was around 215000 sc. They immediately took it all out of my account, and then a few ...
Unresolved
$28,000
Unresolved
Legendz Casino - Account login and payment of my redemptions
I have spent thousands of dollars to win yesterday. I submitted my winnings of 28,000.00 in 8 separate redemption requests since it was a larger ...
Unresolved
$78
Unresolved
Crown Coins Casino - Account withdrawal issue
Dear AskGamblers Complaint Team,I am writing to request your assistance with an ongoing withdrawal issue on the casino platform.Summary of the issue ...
Rejected
Rejected
BCGame.us Casino - Can't access account with funds in it
I used to play all the time here and recently i sent a deposit mistakenly to this account. I try to access the account and i can’t. They tell me ...
Unresolved
$258
Unresolved
Sweep Las Vegas Casino - Company denied redemption and confiscated funds
I made a redemption for $257.60 which I earned through gameplay. Sweep Las Vegas stated that some activity did not align with fair play and closed my ...
Unresolved
$200
Unresolved
Kickr Casino - 200sc unpaid
I purchased a package for $9.99 and won 200sc. During the verification process, i kept getting denied by their third party verifier. I took a break so ...
Resolved
Resolved
SweepsRoyal Casino - Stalling and not paying
I have already been verified and was paid a couple weeks ago. So once I was sure they would pay I started playing. Now I have made a request for ...
Unresolved
$591
Unresolved
Sportzino Casino - Stalling tactic with KYC
To the Sportzino Management Team,I am filing this formal complaint regarding my pending withdrawal of $570.68.I have acted in complete good faith to ...
Resolved
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
Unresolved
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
Resolved
$150
Resolved
Pulsz Casino - Redemption taking longer than stated
Have reached out via email asking how long it will take for my redemption to hit my skrill account. I've received no clear reply. It has been 4 days ...