Complaint #2868 Dafabet Casino

Deposited amount not credited to my dafa account

By Rangers369

5 months ago

Hi team,

I recently made multiple deposits into my dafabet account with ID: < username removed >

Out of those deposits, the following few deposits are not credited to my dafabet account.

April 16: 3000 inr

May 14: 5000 inr

May 16: 15000 inr

I am attaching all the payment proofs.

I am requesting dafabet and askgamblers team to kindly look into this issue and resolve it as soon as possible.

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹23000

Discussion

85 hours left for Dafabet Casino to respond.

Dafabet Casino

• Representative

11 hours ago

Dear Valued Customer,

Another follow up has been made regarding your deposit under transaction ID 511144247, 518479158 and 517515804. Please be assured that our team is still actively working on your inquiry.

We truly appreciate your continued patience as we ensure this is resolved correctly for you.

Regards,
Dafabet

Dafabet Casino

• Representative

2 days ago

Dear Valued Customer,

We would like to sincerely apologize for the extended wait time you are experiencing. Please be assured that our team is still actively working on your inquiry under ransaction ID 511144247, 518479158 and 517515804. We truly appreciate your continued patience as we ensure this is resolved correctly for you.

Regards,
Dafabet

Dafabet Casino

• Representative

5 days ago

Dear Valued Customer,

Apologies for the delayed concern resolution.

Kindly note that another follow up has been made to our payments team in regards to your pending deposits of transaction ID 511144247, 518479158 and 517515804.

We appreciate your patience.

Rangers369

1 week ago

Dear Dafabet Team,

Once again, you have provided the same repetitive response, stating that a follow-up has been made with your payments team. This is the exact same explanation you have been giving me for days, yet there is still no resolution and my ₹23,000 remains pending.

I want to make one thing absolutely clear: I am not looking for another apology or another assurance that your team has been contacted. I want my money back.

Your internal follow-ups are your responsibility, not mine. I should not have to keep chasing your team repeatedly for my own money without receiving a clear answer.

Please answer these questions directly:

1. Will you refund my ₹23,000 or credit it to my Dafabet account?
2. What is the exact date by which this issue will be resolved?
3. If the payment team has still not resolved this, what exactly is causing the delay?

My pending transactions are 511144247, 518479158, and 517515804. I expect a transaction-specific update and a firm resolution deadline, not another copy-pasted response.

If you cannot resolve this matter, please state that clearly instead of continuing to delay it with vague assurances. I will continue escalating this complaint until I receive my money or a proper, evidence-based explanation of what has happened.

Enough with the repeated follow-ups. Please stop giving me the same response and tell me clearly when I will receive my ₹23,000.

Regards,
Rangers369

Dafabet Casino Complaint Stats

Resolved 1507 / 1582

Avg. Amount $1,160

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 901 out of 943 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (279)

Complaint Status

85h left

₹23,000

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Dafabet Casino Complaints

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I had deposited 4000 but they saying money not received

I had deposited 4000 on dafa
Money successfully debited from my end but they saying money not received

Transaction ID: UPI00000889876920261021222539
Amount: ₹4000.00
Narration: UPI/DR/756082071474/Aman Kumar Singh/YESB/001425000000051/Payment from PhonePe
Transaction mode: UPI
Date: 21 Oct 2026

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Withdrawal marked successful but not received or refunded

Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

- Withdrawal amount: INR 99,950
- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

I even checked with my bank side and they confirmed UTR not traceable.

I request AskGamblers to help me obtain:

1. A proper investigation into transaction ID 531160567.
2. Verifiable proof of the actual payment status and transfer details.
3. If the transfer failed, an immediate refund of INR 99,950 to my Dafabet wallet, or successful payment to my bank account.

Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

Thank you.

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Delaying verification and withdrawal

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 9 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,50,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

transaction id: 532726072

Thank you for your support.

39h left

Withdrawal requests repeatedly declined

I currently have a balance of 430.80 USD that I am unable to withdraw.

I am stuck in an endless loop with their system and support team.

Every time I submit a withdrawal request or provide what they ask for, it gets rejected, and I am forced to start the entire process over again. They are completely blocking my payout without giving any clear reason.

I have fully cooperated, but they refuse to release my money.

I request AskGamblers' urgent intervention to break this cycle and compel Dafabet to pay out my winnings.

Username: Wualis

Disputed Amount: 430.80 USD

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I have attached screenshots and want dafabet to resolve my issue as soon as possible.

Resolved

Deposit not Receive 3000 Ticket 1466884

Dear Dafabet Support Team,

I am writing to report that my deposit of ₹2,999.01 was successfully debited from my bank account on 09 October 2026, but the amount has not been credited to my Dafabet account.

Please find the transaction details below:

Deposit Amount: ₹2,999.01

Transaction Date: 09 October 2026

Transaction Time: 12:38 AM

Transaction ID: T261009242254799127965422

UTR Number: 561600383675

Payment App: PhonePe

The payment status shows successful on PhonePe, and the amount has been deducted from my bank account. However, the deposit is still missing from my Dafabet account.

I have attached the payment receipt as proof of the transaction. Please investigate this issue, verify the payment using the UTR number, and credit the amount to my Dafabet account as soon as possible.

I look forward to your prompt response and resolution.

Thank you.

Best regards,

Ticket #1466884

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Details of the transaction:

• Account Username: < username removed >

• Withdrawal Amount: 5,300 INR

• Transaction Date: 05/10/2026

• Processed Date: 05/10/2026

• Payout Method: Local Bank Transfer

• Transaction ID: 531165119

The withdrawal status inside my Dafabet account is showing as "Success" / "Completed". However, the standard processing window has passed, and the funds have still not hit my bank account.

I have reached out to Dafabet customer support multiple times and escalated the issue via email, but 1 keep receiving generic responses without being provided a valid Unique Transaction Reference (UTR) number or external bank clearance receipt that my bank needs to track the funds.

Kindly mediate this issue and help me compel Dafabet to either provide a valid UTR tracking number so my bank can locate the funds, or reverse the 5,300 INR back into my gaming account balance.

Thank you.

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Dear AskGamblers Team,

I hope you are doing well.

I am writing to kindly seek your assistance regarding my Dafabet account verification, which has been pending for over 9 days. I have submitted the required documents in accordance with Dafabet’s verification guidelines and have been cooperating fully throughout the process.

I understand that verification may take some time, and I sincerely appreciate the efforts involved. However, I would be grateful if you could kindly look into my case and help facilitate the process, as I am currently unable to withdraw my funds.

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I would sincerely appreciate your support in helping me resolve this matter at the earliest convenience. Please let me know if any further information or documentation is required from my side.

Thank you very much for your time, understanding, and assistance.

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