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Deposited amount not credited to my dafa account


4 months ago

Hi team,

I recently made multiple deposits into my dafabet account with ID: < username removed >

Out of those deposits, the following few deposits are not credited to my dafabet account.

April 16: 3000 inr

May 14: 5000 inr

May 16: 15000 inr

I am attaching all the payment proofs.

I am requesting dafabet and askgamblers team to kindly look into this issue and resolve it as soon as possible.

Disputed Casino Dafabet Casino
Amount ₹23000

Discussion

65 hours left for Dafabet Casino to respond.
User name loyalty-level-2
Thank you so much @askgamblers for your help..
Thank you for the reopening of this case..
@dafabetcasino what else you want from my end..
I gave everything and i am in urgent need of money.. please do not do this type of things..
This is not the way to deal with your loyal customers..
Please release the funds
User name
Dear Valued Customer,

Apologies for the delay concern resolution.

Regarding your deposits of transaction IDs: 511144247, 518479158 and 517515804, another follow up has been made with our Payments team and we will follow up with you as soon as possible.

We appreciate your patience.

Regards,
Dafabet
User name

Dear all,


This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name

Dear all,


Regrettably, due to the absence of a clearly defined timeframe for the investigation and considering the significant amount of time that has passed without any specific reason provided, we have no other choice but to close the complaint as unresolved at this stage.


Once investigation is completed we will reopen the complaint, if/when requested from the parties involved.

Dafabet Casino Complaint Stats

Resolved 1477 / 1550
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 873 out of 914 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (278)

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000