Unresolved
$16,558
Unresolved
Zula Casino - Have been trying to get verified and redeem for several weeks
I am a regular player at multiple online casinos and have never once had a problem with getting my identity verified. With Zula, it has been a ...
Unresolved
$680
Unresolved
DingDingDing Casino - Sweepscoins revoked redemption request and refund denied
I purchased several packages on the site DingDingDing amounting to over $680 which included gold coins and "Sweepscoins." Sweepscoins allow the user ...
Unresolved
$558
Unresolved
Legendz Casino - No verification or withdraw
I've been trying to withdraw for around 4 days now, and I've been going back and forth with their guest web support and email team about "verification ...
Unresolved
$100
Unresolved
GummyPlay Casino - GummyPlay won't process my payment blocked my account
My account is fully verified. I started with a daily login bonus and managed to get it up to about 140 USD. I played it down to 100 USD and attempted ...
Unresolved
$650
Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
I have been awaiting 3 redemptions with The Money Factory one on 6/11/25 and two on 6/25/25 for a total of $650. Trust Pilot and Reddit have countless ...
Unresolved
$103
Unresolved
The Money Factory Casino - Withdrawal month delay
I haven’t received my withdrawal and it’s been over a month now. They told me twice they have prioritized it and they will update me but haven’t ...
Unresolved
$807
Unresolved
The Money Factory Casino - Not paying my redemption
I've lost hundreds, and I finally won in June for 807.00. I put in my redemption on June 27th 2025, I'm verified, I used my bank card, I won with my ...
Unresolved
$2,000
Unresolved
Legendz Casino - Refusing to allow me cash out
After winning 2 thousand dollars on slots yesterday, they are refusing to pay me out. After asking me to re-verify my bank statement, they said I was ...
Unresolved
$700
Unresolved
Sixty6 Casino - Not getting redemption
I have been a loyal player on Sixty6 since they opened. I visited the site often and randomly got coin packages when I had the extra money to play. ...
Unresolved
$10
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
I do not know is this a intentional or a software glitch as it acts differently when I have enough for redemption it only pop up the page say that ...
Unresolved
Unresolved
WOW Vegas Casino - Super cash incorrect payout
This has been going for months as I only get a response every 2 weeks. I was spinning $2 and hit the bonus feature and it was treated like I played $1 ...
Unresolved
Unresolved
SpeedSweeps Casino - Have been waiting to be verified for over 2 weeks
I submitted all my documents for verification a little over 2 weeks ago and still haven't gotten verified. I contacted support through chat and spoke ...
Unresolved
$488
Unresolved
WOW Vegas Casino - Verification Issue after winning money
I won $487.71 and went to verify my account to redeem it. I made sure to submit the correct documents, and when I sent a bank statement for proof of ...
Resolved
$5,100
Resolved
Jackpota Casino - AppleCare verification issue
I have won a large mount of money with jackpota. Slightly over 5100. They want me to verify my payment. It’s an Apple Card it has a digital number ...
Unresolved
$200
Unresolved
DingDingDing Casino - They are not paying my redemption
On March 17th, I gambled at DingDingDing Casino Online, my first time. They had me attach my debit card directly to them. After spending a large ...
Unresolved
Unresolved
RealPrize Casino - Says my credentials to login are wrong
I’ve been unable to login to RealPrize for months now because it says my credentials are wrong when trying login. I know my credentials weren’t ...
Unresolved
$104
Unresolved
Pulsz Casino - After winning gift cards account closed
After winning 2 gift cards $84 BJs Restaurant and $20 Bloomin Brands my account gets closed without warning or explanation. Having done nothing wrong ...
Unresolved
$10,000
Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
I am writing to express a formal complaint regarding highly questionable practices observed within VIP level program and, more critically, redemption ...
Unresolved
$175
Unresolved
High 5 Casino - Did not credit my deposit and refuses to refund me
On June 14, 2025 I made a $175 deposit at High5Casino using my checking account via Trustly, their payment processor. I received a confirmation email ...
Unresolved
$2,053
Unresolved
Chanced Casino - Lied and will not pay
Chanced casino has strung me along, saying their payment process was backed up. My redemption was January 5th, 2025. I have messages and emails from ...
Unresolved
$100
Unresolved
The Money Factory Casino - Not receiving payout since May 30th
I have won $100.00 at The Money Factory. I won on May 30th, 2025. They claim most payouts are processed fairly quickly, but can take up to 14 business ...
Unresolved
$17,000
Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
Hi, Long story but I’ll try to keep it short. I was playing Jackpota for a little bit and the redemptions were fast. Did my debit card verification ...
Unresolved
$1,000
Unresolved
WOW Vegas Casino - Locked out of my account for winning
Hello my Name is < full name removed > my account has been locked due to winning and they are saying I’m not in a legit region but I live in NC and ...
Unresolved
$9,003
Unresolved
WOW Vegas Casino - Verification denied no response
I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones ...
Unresolved
Unresolved
Spree Casino - Spun wrong amount
Hello, on 06/01/25, I placed a 0.88 cent spin on a game called dragons vs pandas. game spun a $88 spin instead. I reached out to site, but no response ...
Unresolved
$5,000
Unresolved
GummyPlay Casino - Over a week no redemption
Hi, I ran up my balance with this casino, I deposited more than $500 and ran it up to 5k. They are slow paying payment and refuse to give an eta. It ...
Resolved
$200
Resolved
Legendz Casino - Withdraw support Legendz Casino
Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with Legendz Casino, which has yet to ...
Unresolved
$4,500
Unresolved
Pulsz Casino - Pulsz wont pay winnings
On June 5th I won $4,500.00. 2 days later, they sent me an email that said they needed verification. I immediately sent everything they asked for. I ...