Resolved
$500
Resolved
WOW Vegas Casino - Account locked after submitting redemption
Submitted a $500 redemption request. Next day when trying to log in say account is locked contact support for details. I previously had communication ...
Resolved
$172
Resolved
WOW Vegas Casino - Verification failure and I can’t play any more games, as I have an error message every time I try
I went through the verification process, they kept saying that the proof of address was invalid and stated they needed a PDF..I sent a downloadable ...
Resolved
Resolved
WOW Vegas Casino - Redemption verification failed and then all of sudden all errors on games
Went through the verification process so I can redeem but going in circle with them. When asked to upload a file, tells me file not accepted so I ...
Resolved
Resolved
WOW Vegas Casino- Account has not been verified in over a month
I submitted an account verification 26 days ago but my account still hasn't been verified yet. I made multiple help request tickets/emails to support ...
Resolved
$2,500
Resolved
WOW Vegas Casino - Unable to Redeem
I am unable to redeem over 2.5k. I have never had any issues with Wowvegas until now where I have a large amount of money in my account. When trying ...
Resolved
Resolved
WOW Vegas Casino - Created ticket and emailed 4 days ago no response
Automated verification wouldnt work so sent it my info manually through Wowvegas support email and also created a ticket on the website. It has been ...
Resolved
$600
Resolved
WOW Vegas Casino - Disappearing funds
I'm putting this here in hopes somebody sees it and can get back to me sooner because emails take away too long. I had a Redemption I canceled it so I ...
Resolved
$1,001
Resolved
The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request
I requested a redemption from The Money Factory on July 18. It is September 17 and I have not been paid. When asked on August 29 about the redemption ...
Resolved
Resolved
WOW Vegas Casino - Need help please
Hi I’ve submitted all information my drivers license and submitted proof of residency. But the verification page has been stuck goin on a week and I ...
Unresolved
$50
Unresolved
Fortune Wheelz Casino - Unpaid 50 dollar redemption
So I tried to redeem $50 at fortune wheel slots app, and I have not received payment, it just says unpaid. There is no way to contact support. When I ...
Unresolved
$1,050
Unresolved
Sweep Las Vegas Casino - No payout or communication
Complaint Against Sweeps Las Vegas – Unpaid RedemptionsI am submitting this complaint because Sweeps Las Vegas has not paid three redemption ...
Unresolved
$1,200
Unresolved
RichSweeps Casino - Not paying out Tried redeeming 1200
I won $1800 on richsweeps. I had already submitted and was paid out for one or two redemption requests prior to this. (Maybe $300).Submitted my first ...
Resolved
$45,000
Resolved
WOW Vegas Casino - Wow Vegas poor customer support
So I've been using wow Vegas for a little while now collecting my free bonus everyday and then a few days ago I finally got a little bit lucky and I ...
Rejected
$7,600
Rejected
WOW Vegas Casino - Redeeming my winngs
I'm writing this complaint in regards to not being able to redeem my winnings, WOW Vegas locked my account with over 7k still on it they are stating ...
Unresolved
$2,300
Unresolved
RichSweeps Casino - Redemption
Numerous times my redemptions get rejected without reason, fourth attempt trying to redeem. They owe me an 800 and 1500 redemption. I've redeemed here ...
Resolved
$1,900
Resolved
WOW Vegas Casino - Verification attempts exceeded No customer support
I won a prize of a little more then $1900 and I went to redeem my prize when understandably it sent me through a verification process. I completed it ...
Unresolved
$14,000
Unresolved
Mega Bonanza Casino - Pending 14k
I hit the jackpot 14k on their website.It's been 10 days, and my money remains pending.I verified and have smooth redemption for 1k, 800$, but the ...
Unresolved
$110
Unresolved
The Money Factory Casino - 6 months and still nothing
I redeemed my cash price about six months ago, on August 23, 2025, and still nothing. Still get generic answers. I asked him if anything was wrong and ...
Unresolved
$4,000
Unresolved
The Money Factory Casino - I won over 4000 dollars Jan 22. and still waiting
I won over 4000 dollars Jan 22.26 and submitted my redemption in which they said I would receive within 3 to 5 days and still haven't gotten it and ...
Unresolved
$23,993
Unresolved
Pulsz Casino - Redemption non payout along with account being locked
On January 22, 2026 I won $20,000 playing on pulsz casino. In addition to the amount already on my account for $3992.83 bringing the total amount to $ ...
Unresolved
$443
Unresolved
Foprtune Wheelz Casino - Wrongful account closure and withheld winnings
To AskGamblers Complaints Team,I am submitting a complaint against FortuneWheelz regarding the wrongful closure of my account and denial of my ...
Resolved
$100
Resolved
Jefebet Casino - Technical Issues seems to be JefeBets go to excuse
I'm not one to complain, but this is ridiculous and I'd love for it to resolved so I can Delete my account and move on. Additionally, I think other ...
Unresolved
$1,200
Unresolved
Pulsz Casino - Pulsz not paying out
I’ve had a pulsz account for over two years. I won $1,200 9-10 days ago and still have not received my money. I reached out to customer support and ...
Unresolved
$1,100
Unresolved
The Money Factory Casino - Waited and waited
I am filing this complaint against The Money Factory for a $1,100.00 redemption initiated on September 11, 2025.When I originally submitted my request ...
Unresolved
$1,300
Unresolved
SweepsRoyal Casino - Rejects to Payout Winnings
Hello,I would like to make a complaint with Sweeps Royal. have been trying to collect my Sweeps Coins in Redeemable Sweepstakes Cash, which, according ...
Unresolved
$490
Unresolved
Sweep Jungle Casino - Refused to send Payout
I won 490 dollars on sweep jungle. The casino refused to send my payout after making me wait over a week and also demanding that 😭 make additional ...
Unresolved
$55,000
Unresolved
Rolla Casino - I won around 215000 sc
At the end of the year, last year. I won the Rolla vault which was around 215000 sc. They immediately took it all out of my account, and then a few ...
Unresolved
$28,000
Unresolved
Legendz Casino - Account login and payment of my redemptions
I have spent thousands of dollars to win yesterday. I submitted my winnings of 28,000.00 in 8 separate redemption requests since it was a larger ...