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Twin Casino

SUPERB 9.39
Players from your country not accepted
Average Complaint Response Time: 1 day
Players from your country not accepted
Average Complaint Response Time: 1 day

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Twin Casino Review

  • 0-24 Withdrawal Timeframe
  • High Withdrawal Limits
  • Mobile friendly design
  • Live Chat open 24/7
  • Multiple country restrictions
Suggest an edit
General info & Latest Promos
Website https://twin.com
Established 2017
Owner Oring Ltd. Casinos
Casino Promotion Twin Casino: 1200 CAD + 200 Bonus Spins (in Three Deposits)

Twin Casino is an online casino offering games from video slots to video pokers from some of the top suppliers in the industry. Members can enjoy titles from the likes of NetEnt, Microgaming, Play’n GO, Quickspin, Yggdrasil, Pragmatic Play and Genii. Games can be played instantly through a web browser or members can use their mobile casino. Twin Casino is licensed and regulated by the Malta Gaming Authority and Swedish Gambling Authority.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players who reside in Cyprus, Belgium, Denmark, France, Greenland, Greece, Hungary, India, Indonesia, Italy, Jordan, Netherlands, Romania and the United States. The full list of restricted countries can be found by using the drop-down menu on the right-hand side of the screen.

Virtual Games

Twin Casino is home to some of biggest names in the industry like NetEnt, Microgaming, Play’n GO and some others. Games can be categorized by provider, features and themes to make it easier to browse. In addition to that games can be viewed A-Z. Popular games include the Starburst Slot, Immortal Romance SlotPied Piper Slot and Gonzo’s Quest Slot.

Players who prefer table games can bet with various limits with a selection of popular and more classic games. These include games like French Roulette, Blackjack and Baccarat.

Video pokers can also be enjoyed here for those who like betting with cards these games include Deuces & Joker, Bonus Deuces Wild Poker and Double Bonus Poker.

Live Casino

Members who enjoy the thrill of a live dealer have plenty to choose from here too. Hosted by male and female dealers, open around the clock members can enjoy games like Live Roulette, Live Baccarat and Live Blackjack.

Mobile Gaming

Twin Casino can also be reached from a smartphone or tablet device where games have been optimized for on the go. Games can be enjoyed through a mobile browser anytime, anywhere, no app required.

Support

The casino has a live chat facility for members who seek assistance 24 hours a day, 7 days a week. Support can also be reached via an online contact form.

Security and Fairness

Players can rest assured that their personal and financial details are secure as the casino uses a high level of encryption and firewall services.

A random number generator is also used to ensure their games are fair and random.

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Casino details
More Casino Details More details
  • Website

    https://twin.com
  • Software

    Microgaming, NetEnt, Evolution Gaming, Play'n GO, GreenTube, Quickspin, Yggdrasil Gaming, Thunderkick, Push Gaming, Quickfire, Genii, Pragmatic Play, Red Tiger Gaming, GiG Games, Betsoft, Nolimit City, Oryx Gaming, Relax Gaming, Big Time Gaming, Pocket Games Soft, Gamomat, Skywind Group, Hacksaw Gaming, High5Games
  • Deposit Methods

    Bank Wire Transfer, EcoPayz, MasterCard, Neteller, Paysafe Card, Visa, Sofortuberweisung, Trustly, Skrill, Siru Mobile, Zimpler, AstroPay Card, Interac, Euteller, GiroPay, Rapid Transfer, Directa24, ECOBANQ, Siirto, Instant Bank Transfer, MuchBetter, Neosurf
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Neteller, Visa, EcoPayz, Skrill, Trustly, Directa24, ECOBANQ, Siirto, AstroPay Card, Interac, Euteller, Rapid Transfer, MuchBetter, Zimpler
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 2-7 days

    Bank Transfers: 2-6 days

    Cheques: Not offered

    Pending Time: 24 hours

  • Withdrawal Limit

    EUR 50,000 per week
  • Affiliate Program

    Twin Affiliates
  • Restricted Countries

    • Afghanistan
    • Algeria
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bahrain
    • Belarus
    • Belgium
    • Bosnia and Herzegovina
    • Bouvet Island
    • British Indian Ocean Territory
    • Bulgaria
    • Burundi
    • Central African Republic
    • Comoros
    • Cyprus
    • Czech Republic
    • Côte d’Ivoire
    • Democratic Republic of Congo
    • Denmark
    • Egypt
    • Eritrea
    • Estonia
    • Ethiopia
    • Faroe Islands
    • France
    • Germany [1]
      • Schleswig-Holstein
    • Greece
    • Greenland
    • Guinea
    • Guinea-Bissau
    • Hong Kong
    • Hungary
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Jordan
    • Kazakhstan
    • Kuwait
    • Latvia
    • Lebanon
    • Libya
    • Lithuania
    • Malaysia
    • Maldives
    • Mali
    • Marshall Islands
    • Moldova
    • Montenegro
    • Myanmar [Burma]
    • Netherlands
    • New Caledonia
    • Nigeria
    • North Korea
    • Oman
    • Pakistan
    • Palestinian Territories
    • Philippines
    • Poland
    • Portugal
    • Puerto Rico
    • Qatar
    • Romania
    • Russia
    • San Marino
    • Saudi Arabia
    • Serbia
    • Singapore
    • Slovakia
    • Slovenia
    • Somalia
    • South Africa
    • South Georgia and the South Sandwich Islands
    • South Sudan
    • Spain
    • Sudan
    • Switzerland
    • Syria
    • Tunisia
    • Turkey
    • Ukraine
    • United Arab Emirates
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Vatican City
    • Venezuela
    • Western Sahara
    • Yemen
    • Zimbabwe
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, US dollars, New Zealand dollars, Brazilian reals, Indian rupees, Swedish kronor
  • Languages

    English, Finnish, German, Norwegian, Spanish, Portuguese, Swedish
  • Licences

    Malta Gaming Authority, Swedish Gambling Authority
  • Company

    Oring Ltd. Casinos
  • Established

    2017
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

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Twin Casino Reviews by Players

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llevi 4 reviews
Message
Reviewed on May 21, 2021

LIKED

So far, so good. I've played at several other casino sites but this one is definitely in my top 3! May become my number #1 once I become more familiar with the site. Excellent game selection. Super fast pay out (I was lucky enough to cash out some winnings and was paid in under 24 hours). Easy customer verification process. Friendly and quick response from LIVE CHAT. Two thumbs up

DISLIKED

Only thing so far that I can think off is that they don't offer INSTADEBIT as a means to deposit. And no fault of their own, there was a glitch in the system when I went to withdraw some winnings. I wanted the money to go onto my credit card but for some reason i was told to select another means to withdraw until they got the problem fixed.
NK514 1 review
Canada
Reviewed on April 2, 2021

LIKED

I decided to try Twin yesterday because I had a $10 prepaid voucher to use and Twin accepted $10 deposits to receive their match offer and bonus spins; others would not offer a match at $10.

Well, so far I played with $10 + $10 match and got 40 bonus spins on day 1, won about $350, withdrew $250 last night, went to bed then woke up to an email from Twin that my withdrawal was approved, and another one from the processor that they had received the withdrawal request.
That was super fast! It will probably be tougher to make withdrawals if my winnings are bigger (telling from experience with other casinos), but maybe not.

Great experience so far!
-Low deposit requirement for bonus
-Withdrawals are not locked in for many days before processed! What a relief!
-Good loyalty rewards that I have no seen anywhere (I got bonus spins, free cash and more bonus spins just for playing? I'll take it!)
-Very mobile friendly

DISLIKED

I have not had to contact their support yet as I just registered yesterday to play on Easter weekend, so I cannot comment on that and that's usually what I find dreadful with online casinos.
Support will always tell you to fix your issue, you have to contact x or Y department via email. Hopefully this is not the case with Twin.
One thing is that although I find the website very mobile friendly and fast, my game did crash many times but I think it might be because of the game platform provider. Not sure.
mitchybrett 8 reviews
Canada
Message
Reviewed on February 8, 2021

LIKED

- good selection
- good loyalty
- fast deposits
- lots of options
run on good RTPs
- games seem fair
- good bonus options.
- fair wagering requirement
- chat is always on

DISLIKED

Verification is slow and painful. especially from an Indian First Nation in Canada. (still not verified) even though i was told i was verified.
After a lot of deposits and a move up in loyalty they still need more documents for a withdrawal ( still haven't received).
Bad experience with the Chat! did not want to put me thru to the loyalty chat. (have transcript)
TWIN CASINO REPLIED ON FEBRUARY 9, 2021
Dear MITCHYBRETT,

I hope you're doing well.

Firstly, thank you so much for highlighting all the positives that Twin Casino brings to the table. I'm very happy to read that you enjoy so much about us.

Regarding the verification. I am very sorry you've had a not so pleasant experience. It's very unusual that you've had this experience with our support team, as they're known for being some of the best bunch in the business. I hoping we can rectify this and change your experience around for the better.
I've raised this with my support team. Unfortunately we weren't able to pinpoint exactly who you are with the details of your experience or with the username you have on here.

Additionally, we have to be very thorough when it comes to verifications, as we are a licensed casino. We have to follow procedures that are implemented by these licensing governing bodies.

So, in the spirit of trying to resolve this, please contact our support team: support@twin.com.
Please tell them you've submitted this review on AskGamblers (they'll know it's you - as I've sent them this exact review, so they'll be on the lookout for you).
We honestly have the best bunch of people working on our support team, I'm confident they'll be able to resolve the issue(s) at hand and you'll be happy again.

Thank you so much and I hope to read a lovely followup happy review from you soon.

Have a lovely day further.

Best wishes,
Twin Affiliate Team

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