Twin Casino
- Good selection of payment methods
- Fast withdrawals
- 24/7 live chat - registered users only
- No live chat for unregistered users
Editor’s View
At Twin Casino, you can enjoy a really good game selection with many different gaming types. The casino is user-friendly, and we were able to find what we were looking for. Unfortunately, when it comes to support, this is limited until you register an account, but once registered, you’ll get 24/7 live chat.
General Information about Twin Casino
Twin Casino is an online casino that’s been at AskGamblers for a while, establishing themselves on our site. You can check their casino rating, read more than 40 player reviews and check their complaint history. Of course, our casino reviews help you get the truth before the truth before you play so you can pick the best casino websites.
The casino can be reached from a smartphone or tablet device where games have been optimised for on-the-go. Games can be enjoyed through a mobile browser anytime, anywhere, with no app required. However, if you prefer mobile casino sites with an app, you can download it on Android devices.
Payment Information and Options at Twin Casino
The casino supports a wide range of payment methods, so you have plenty of options when you need to deposit and withdraw. The currencies supported include EUR, CAD, NZD, RUB and KZT. The minimum deposit amount is 1 unit of currency or subject to limits imposed by the payment service provider, whichever is greater. The minimum withdrawal is 10 EUR, 5 CAD, 10 NZD and 6000 KZT.
When you request a withdrawal, the casino will carry out verification checks and will send instructions for you to follow. The casino aims to process withdrawals as quickly as possible, and in some cases, this could be within 12 hours.
Customer Support at Twin Casino
The casino has a live chat facility for members who seek assistance 24 hours a day, 7 days a week. You can locate the feature from the Help section of their website. However, live chat is currently only available to registered users only.
If you have any questions that we’ve not already answered here, you can email the casino or visit us in the AskGamblers forum, and we can try and help you there.
Support can also be reached via an online contact form. The response will be sent to your email address as soon as an agent is available.
Games at Twin Casino
Twin Casino is home to some of the biggest names in the industry, so you have access to the latest online slots, Megaways and Bonus Buy titles. Games can be listed by provider, so you can find your favourite games quicker, or you can use the search engine.
If you prefer table casino games, you can bet with various limits with a selection of popular and more classic games. These include games like French Roulette, Blackjack and Baccarat.
Video pokers can also be enjoyed if you like betting with cards these games include Deuces & Joker, Bonus Deuces Wild Poker and Double Bonus Poker, as well as a selection of scratchcards.
If you enjoy the thrill of a live dealer, there are plenty to choose from. Hosted by male and female dealers and open around the clock, you can enjoy games like Live Roulette, Live Baccarat and Live Blackjack.
Twin Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling, and when you register an account, you can set deposit limits, wagering limits, or self-exclude. You can manage these from your account profile, and changes can only take place after 24 hours have passed.
If you want to self-exclude, this can be managed through the 'Manage Deposit Limits' page. However, if you need a more permanent break, you must submit a Comprehensive Self-Exclusion Request form, which can be found in the casinos Responsible Gambling tab at the foot of the casino. Once it is effective, your voluntary self-exclusion is permanent and irrevocable.
Final Verdict on Twin Casino
After reviewing the casino, we thought you like to know about some bonuses. You can sign up at Twin Casino and double your first deposit up to 300 EUR. You can use your funds to enjoy thousands of online slots, including the popular Sweet Bonanza Slot. Their other selection of games is just as impressive, including table games, scratchcards, live casino games and more.
If you need help, you can get it, but unfortunately, it’s open to registered users only through live chat. The casino supports a good selection of payment methods, and they are fully licensed and regulated by the Kahnawake Gaming Commission.
Recommended by experts
Player Reviews
Twin Casino has a good variety of payment methods and all my withdrawals were carried out in an instant. Also, the free bonuses given when you level up in their VIP program are always welcome.
I wish the bonuses had a lower minimum threshold for the BRL currency. I'm not a high roller and my deposits are usually low and frequent. Other than that, all good.
Great variety of games and providers, trustworthy. Easy to navigate thought the site. I find games play better for me on Twin than a couple of my other sites. This would be my go to casino but I like getting paid in a timely manner.
Terrible slow verification and withdrawal process- wait times. The site had a glitch upon my first attempt to withdrawal via ewallet, had to wait 24 hours for them to fix the glitch in order to be able to request it again, then had to wait another 24 hours for them to request my Muchbetter documents to verify, now have to wait again for those to be approved and have my withdrawal approved ( it’s a small amount withdrawal). I’m used to waiting 2-3 hours tops for verification, so it’s quite frustrating. I had asked them to allow me to verify a week ago, and they won’t allow you to verify until they request it. It’s just overall frustrating to deal with them, but it’s quite easy to deposit and play.
Good variety of games, site is easy to navigate, and it has lots of deposit options. Trustworthy site in my experience.
Chat is good for helping with bonus questions.
Withdrawals are slow, and verification is slower. 72 turnaround to verify. I’m in the process of my first withdrawal which is still processing for 3 days due to verification. They require you to re-verify stuff that is already approved. I find this extremely slow compared to other sites.
Chat is not helpful with verification
Twin has become one of my fav places to play. Deposit bonuses are constantly popping up and there are always free spins up for grabs here. They also have very unique one of a kind promotions that I don't see anywhere else. Whether it be Valentines Day, Christmas, Halloween, there are extra incentives for being a twin player that you can get exclusively at twin. The my games section with the ability to add slots to favs makes the layout easy to use and very appealing. Withdrawals are always processed under 24 hours and take two days to end up in my account. Pretty reasonable payout time. Leveling up is always a blast with free spins and cash bonuses up for grabs every time you level up. Great casino to play at.
I want in on the VIP program and not sure how to go about doing it. I e mailed twin inquiring about this, because im a high level player and don't reap the rewards of a VIP. I never got a response regarding this when I reached out to customer service for advice on what I could do to make the invite list.
I use to play often on Twinn casino. I love the platform. I enjoy the slot selection.
I received many deposit bonuses.
I never cashed out so I can't say how the cashout process is like. I had no problems with chat.
Give it a shot. you will love it!!!
I usually don’t play at any casinos that are not part of Dama NV, N1 interactive or Highweb group but the moment I saw Twin Casino on AG site I decided to try them out.
Twin Casino belongs to Oring LTD group and operates with an MGA license. The casino has a high rating on AG so there is nothing to worry about.
The sign up process at casino takes up to 1 minute and the casino offers various currencies that include USD, EUR, JPY, CAD, INR and others. The minimum amount for deposit and withdrawal is €10. The casino has more than 10 payment options for every currency including Visa, Mastercard, Astropay, Skrill, Neteller, MuchBetter. Please keep in mind that the currency once selected cannot be changed and if you wish to change it you will have to open a new account.
Twin casino has almost 40 slot providers that come together to give you more than 2000 slots. These providers include Microgaming, Play’nGo, Yggdrasil, Netent, Red Tiger, Pragmatic, Thunderkick and other big names. The casino also has a separate section for Live games, scratch cards, table games and card games.
The casino gives you two 100% deposit offers which are 100% up to €200. These bonuses can be claimed with a minimum deposit of €10. Along with the bonus money you also get 200 free spins on book of dead on your both deposits. The bonus money needs to be wagered 30 times the bonus and deposit and you get 30 days to clear the wager. The max bet is €5 and the casino has a small list of restricted slots.
The casino has a great support staff that is available 24x7 on live chat as well as email.
The verification process takes around 24 hours and you are notified via email when your account is verified. So far, I have made two deposits totaling €120 but lost my deposit and bonuses on both occasions. I had a great experience while playing at the casino as all games ran smooth and I experienced no bugs.
The casino makes it very easy to claim deposit bonuses and all rewards like free cash and free spins can be activated easily.
The casino also runs an Christmas promo every year so as soon as you read my review go sign up at the casino and you can play their Christmas game where you can win reload bonus, free spins and no deposit free spins.
Nice casino! Fast withdrawals and good cashback.
I think they have a good variety of games also.
Kind support and fast response
Good selection of games. Won several times. All fine, cashback in 2 days.
I like also their customer support because is very helpful.
So I guess I can recommend this place
+ Good amount of games and lots of providers.
+ Nice bonuses for loyalty
+ Friendly and fast chat support
Fix the problems I mention below and I can suggest this casino to my friends.
- Non-existent email support
- Poor communication between chat support & security team. Had to upload same documents multiple times to the site and two different emails. Still waiting for verification (30 hours since the first document upload, still no answer)
- Verification takes ages
- Very slow withdrawals
Absolutely amazed how this casino still has an MGA license and how they got it in the first place. my experience is that they really do everything in their power to delay the withdrawal until you cancel and lose it all. the verification went fairly quickly but then the problems started, had a large withdrawal that went more than 48 hours without being approved, despite several contacts with the live support and standard answers "we apologize for the delay" and "we will contact management to prioritize your withdrawal" absolutely nothing happened. this is as frivolous as it gets and I see no reason to play here as there are better MGA alternatives with much higher RTP as well. Strongly advise against Twin!