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Zotabet Casino is restricted in your country, please try these instead:

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Zotabet Casino

Our Rating CasinoRank
6.9/10
CasinoRank
Player Rating 12 reviews
6/10
12 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Home to industry-leading providers
  • Accepts fiat and cryptocurrencies
  • No payment fees
  • 24/7 live chat - multilingual agents available
  • Mobile friendly games
What we don’t like
  • Limited withdrawal methods
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Zotabet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.zotabet.com
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Norwegian, Spanish, Russian, Slovenian, French, Polish, Italian
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play, Sports

Zotabet Casino is an online casino and sports betting site. Players can visit the casino to enjoy a wide range of games, including video slots, table games, live dealer rooms and sports. 

These games are provided by a catalogue of gaming providers, including well-known names such as NetEnt, Pragmatic Play, Betsoft, Wazdan and more. 

The casino can be enjoyed instantly through most web browsers, or players can switch to their mobile devices. The casino is also fully compliant as they are licensed and regulated by the government of Curacao. 

Restricted Countries and Territories

Some users will not be able to create an account at Zotabet due to online licensing laws. Some of these countries and territories include Spain, France, Netherlands, Jersey, Greece, and the United Kingdom. More information can be found under ‘more casino details’. 

Mobile Gaming

Zotabet is now available on the go so players can switch to their mobile devices, including the latest smartphones and tablets. No app is needed, just a compatible mobile browser. Players can register, or if they have a web account, they can use the same set of details to keep everything in one place. 

Security and Fairness

There are no issues with security and fairness. The casino uses high levels of encryption to keep customers safe at all times. This protects personal information and financial transactions. 

The casino also uses a random number generator to determine the random outcome of their games. 

StallCation

Complaints

Read the complaints other players have left for Zotabet Casino. Learn more about complaints.

Show all complaints
Zotabet Casino - Account Closure and Confiscation of Full Balance
Dear AskGamblers Team,

I would like to submit a formal complaint against Zotabet Casino regarding the closure of my account and the confiscation of my balance of approximately €9,100.

My account was fully verified (including ID and selfie verification), and I had fully completed the bonus rollover requirements before requesting a withdrawal. Shortly after submitting the withdrawal request, my account was suddenly closed without any prior notice.

I then received a message from Zotabet’s general support stating that my account had been closed due to the “administration’s decision” and that only my deposits would be refunded. They also referenced their Anti-Fraud Policy, citing a list of generic examples such as collusion, multiple accounts, or “other types of cheating,” but they have provided no specific evidence or proof of any fraudulent behavior in my case.

Moreover, their official Terms and Conditions state that, upon account closure, the Casino may refund “the amount on the player’s account balance”—which clearly refers to the entire balance, not just deposited funds.

I strongly believe that this decision is unjustified and unfair, as:
• The bonus was completed in full and in compliance with the rules.
• No fraudulent activity occurred.
• The withheld funds are my legitimate property.

I am therefore requesting the full refund of my account balance, approximately €9,100, corresponding to the amount that was available at the time of the account closure.

I kindly ask for AskGamblers’ assistance in mediating this issue and ensuring that Zotabet Casino respects its obligations and returns the full amount.

Thank you for your time and support.

Kind regards,
Vincenzo
staus Unresolved
€9100
Zotabet Casino - Waiting for my withdrawal
I’m extremely frustrated with Zotabet and feel the need to share my experience so others can be aware. I currently have a balance of €10,162.50, with €1,000 as a pending withdrawal—the maximum daily withdrawal limit, which is already a bad policy in itself.

It all started when I deposited money on February 2nd and played for a while. I fully verified my account and made a withdrawal of €1,000 on February 3rd, which I successfully received on February 5th. A 2-day withdrawal process, fully verified account, and a site with good ratings—everything seemed fine. I didn’t withdraw my full balance back then, partly because of the withdrawal limit and because I wanted to keep playing. I had even reached VIP status and received multiple personal messages from my VIP manager, Aston.

But then everything went downhill.

I kept playing and managed to increase my balance significantly. On February 6th, I made another withdrawal of €1,000 (the max limit), but it has been stuck as "pending" ever since.

Here’s where things get even worse: since my withdrawal is still pending, I can't make any new withdrawals. Even though the max limit is €1,000 per day, I’m unable to request another withdrawal because my first one hasn’t been processed. So now, more than 8 days have passed, and I still haven’t received my money.

I have contacted Aston, my VIP manager, multiple times every single day, but all he says is that the finance department is “very busy.” Funny how they went from a 2-day processing time to suddenly being too busy to process withdrawals at all!

At first, I had a great experience on Zotabet, but now it's just ridiculous. Am I even going to see my €10,162.50?! At this rate, with the slow processing times and the withdrawal cap, it would take me at least 10 weeks to get my money in small chunks—if I even get it at all.

For now, I cannot recommend this casino at all, and I will not play a single game on the site until I receive my money.

BE WARNED before depositing on Zotabet!
staus Resolved
€10162.5

Complaint Statistics

Resolved 1
Avg. Amount $ 10,554
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Top reviews from our players

They have sports betting, they have a nice platform. They have easy deposits, obviously they make it easy for you to give them more money, but the issue is when you want to take it out.

The timelines for paying out money is absurd.

They give you the old excuse that they are processing the withdrawals manually and are going through the list. If this casino is in fact paying out withdrawals all day, every day, and hasn't gotten to mine for over 5 days this company would be out of money.
The whole "VIP" status is just a way so that live chat can pass the responsibility of answering questions to someone else.

This is not a good site. Please look at other reputable sites that will actually pay you.

I will continually update to show their lack of progress. If I can help one player avoid this site, then hopefully they will realize the games that they play with people aren't acceptable, and there are many other sites that are trustworthy, unlike Zotabet.

I have emailed support, vip manager and live chat and only get the same copy and paste answers.
PLEASE AVOID THIS SITE!!

Apart from withdrawal delays I'd say Zota is a pretty fair gambling site and has some pretty fun games. Most importantly you always get quick and fast service with you VIP manager and also the support team. My manager Jimmy has always been super helpful and very polite no matter my mood or even me being unreasonably mad for whatever reason. He's always attentive and happy to help! Thank you Jimmy.

Zota has fast Deposits however sometimes the withdrawl delays can be within a day to 3 buissiness days, I'd prefer it be instant but it's a small detail.
Other than that not much else I dislike other than maybe the Wagers are a bit high but again a rather small detail

Dear UNIRABBIT, Thank you for your detailed review! We are very pleased to know that you appreciate the integrity of our platform, the wide selection of games, and the quality of service. We're especially glad that your VIP manager Jimmy was able to meet your expectations and provide you with first-class service no matter what the situation. We will pass on your words of gratitude to him - such feedback motivates our team to work even harder! As for withdrawals, we understand that the speed of payouts is one of the key aspects of a comfortable game. In most cases, we strive to process requests as quickly as possible. Still, waiting times may vary depending on the payment method chosen, banking processes, or the need for additional verification. We are constantly working to optimize this process and make it even faster and more convenient for you. Thank you for your honest assessment and constructive feedback! We appreciate your trust and are always happy to improve your ZotaBet experience. If you have any questions or suggestions, our support team and your VIP manager are always ready to help. We wish you exciting gaming moments and only positive emotions! Best regards, ZotaBet SupportTeam

user avatar

Good selection of games but everything else is a disaster. Please choose another site with your hard-earned money. Ho early the last place I would recommend.

Honestly my worst experience with a gambling site ever. Support is criminally bad. No safer gambling setup on the website, no way to close your account yourself, verification process made impossible to withdraw your own funds.No official complaints process. They are playing as a gambling company. Please please stay away. Despite good marketing, they employ so many better choices out there.

Dear Cormac28, Thank you so much for your feedback! We regret that your experience on our platform was negative and would like to provide you with more information to clarify our processes and address your concerns. Let us assure you that we strictly adhere to all necessary security requirements, including settings for safe gaming. You can contact our support team for assistance in activating these settings or for temporary or permanent account closure, if necessary. The verification process is an important part of ensuring the safety of all players on our platform. We understand that this may cause some inconvenience, but these measures are in place to protect your funds and data. If you have any difficulties with verification, our support team is always ready to help you through the process as quickly as possible. When it comes to complaint handling, we always strive to ensure transparency and fairness in resolving any conflicts. We regret if you feel that your complaints have not been handled properly and are willing to investigate any issue in more detail if you provide additional information. We appreciate your comments and will pass them on to the relevant departments to improve our service. Our team is always focused on improvement to provide a better experience for our players. If you have any additional questions or concerns, please do not hesitate to contact us by email - [email protected]. We are ready to assist you at any time. Best regards, ZotaBet SupportTeam

user avatar

Great casino to play at with Daily Cashback and plenty of other regular VIP loyalty bonuses! Customer service is fast and on point, in particular Amy! She goes above and beyond to make my experience more enjoyable!
Would recommend Zotabet to anyone looking to play a trustworthy and reliable casino.

Hello there! Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your time at our casino and taking advantage of our Daily Cashback and VIP loyalty bonuses. Your satisfaction is our top priority, and it's fantastic to know that our efforts are making your experience enjoyable. A special thank you for mentioning Amy—she truly is an exceptional member of our team. We're delighted that her dedication and support have made such a positive impact on your experience. We'll be sure to pass along your kind words to her. We’re always here to ensure you have the best possible experience, so if you ever need anything, don’t hesitate to reach out. We look forward to continuing to provide you with top-notch service and exciting rewards. Thanks again for being a valued player! Best regards, ZotaBet Support Team.

user avatar

I usually stick to my go-to casinos, but I decided to give this one a shot, and I'm glad I did! The game selection includes some of my all-time favorites, and I really appreciate the hassle-free deposit options. Navigating the site is a breeze too – everything's where you expect it to be.

Hello NowakS5! Thank you for sharing your positive experience with us. It brings us great joy to know that you are enjoying the variety of games available on our website. As a company, we understand the importance of providing our clients with a gambling platform that offers reliable and high-quality games. To achieve this, we collaborate exclusively with licensed providers who meet our stringent standards. We are committed to ensuring that our clients have a safe and enjoyable gambling experience, and we appreciate your trust in us. Making the site easy to navigate and user-friendly was our top priority, and we are glad to know that we have managed it. By the way, we have a great loyalty system for our customers. So do not forget to check your mailbox to find special offers. Have a nice rest of the day! With Love, ZotaBet team.

user avatar

There is a lot to appreciate about Zotabet casino. For starters, the customer service overall is great, they are quick and considerate and I’ve never had my issue go unresolved. The variety, quality & win probability of their games is what brings me back every time. I also love their blue-violet theme :)

Hello there, RichardHaz! Thank you for your kind words, we appreciate it a lot. We are glad to know that you have been enjoying your time with us, including your admiration of our blue-violet theme :) Regarding our customer service, we are also grateful to you for highlighting an amazing work of our agents. All our customer service representatives are professionals and doing their best to come up with the best solution within the shortest time, and it is a pleasure to hear that customers love their experience of dealing with them. We are thankful to you for pointing out the great features we have, since a lot of work has been put into that. We promise you to keep it that way in the future! Have a great rest of the day! With Love, ZotaBet team.

user avatar

I have good luck on the games at this casino. I like the way the site is set up, it's user friendly and attractive. It has all my favorite games plus a whole bunch more and the gambling experience here is great.

After having a good time playing here I finally decided to make a withdrawal. At this point everything fell apart. The customer service was slow and weak. Fairly vague knowledge from the people who helped me. Verification process is complicated and set up in an obvious way to delay payments and make withdrawals very difficult to avoid having to pay out. Although playing was enjoyable it definitely defeats the purpose when you can't actually enjoy your winnings.

Hello there, Dk1987! Thank you for your feedback, we appreciate it a lot. We are glad to know that you enjoy your time with us, and you have found all your favourite games. Thank you for pointing out the user-friendly interface. We are doing our best to make the site easy to navigate and have a great gambling experience. We are sorry to hear that you have faced difficulties during the withdrawal procedure. Verification is an essential step before cash-out for a security reason, and all requested documents should be submitted before processing the withdrawal request. We totally understand that it may seem difficult, however, our support team is there round the clock to help you out with providing the correct documents. Hope for your understanding, and let us know if you have already verified your account & received your winnings. With Love, ZotaBet team.

user avatar

I have some troubles with documents, but the support team helped me out really quickly. Sometimes I get good offers which are not bad. Live games are worth the try.

The bonus system is not good. And I can't pay with my payment system. Withdrawals take too much time for me, why you can not do it faster a bit at least.

Hello there, Robert_J! Thank you for your feedback, we appreciate it. We are thankful to you for highlighting the level of customer support team. We are working each day to make it the best one. Our team is trying to come up with the best special offers for our customers, so we are glad to know that you liked some of them as well. We are sorry to heat about your dissatisfaction with available payment methods and withdrawal time. Our finance department is going beyond to provide quick cash-outs, however, sometimes due to high volume of request it takes more time, than expected. Also, we would appreciate it if you shared the missing payment options to be able to come up with a solution to this. By the way, let us know what kind of offers you lack with us, and we try our best to add more of this kind in the future. Have a nice rest of the day! With Love, Zotabet team

user avatar

Quality site with a large set of slot machines. All of them are official and verified. The return on them is really high and allows you to get a plus, although not always. Of the minuses, I will only note long conclusions and mandatory verification

Hello there, HanryHub! Thank you for your review, we appreciate it a lot! We are thankful to you for pointing out that we cooperate with trustworthy providers, and offer great amount of different games with high RTP to our clients. Regarding your note about mandatory verification, we would like to inform you that it is required by Licensee and in case, you face any difficulties with it, we have a wonderful support team, that is available round the clock and ready to help you with any questions. Thank you once again for your kind words, and good Luck! With Love, Zotabet team.

user avatar

This casino provides all essential features, it has a good selection of both games and even top tier providers. Also, the live games are worth the try.

There's no legit deposit bonus in this platform. And another thing here which is a bummer, not all payments are available because there is just a lot of country restrictions.

Hello there, Bestage! We really appreciate your feedback, thanks a lot! Our team has been working hard to choose not only the best games to offer but also the most trustful providers. Due to this, we are really grateful to you for pointing that out. Regarding your bonus note, we would like to inform you, that ZotaBet Casino offers Welcome Offer for new players, which includes 100 free spins and a 100% deposit match part up to 6 000 EUR. We have also a cashback offer of up to 20% available on daily basis to our customers. And that is without mentioning sportsbook bonuses and special promos, that our players receive in their mailboxes. Last, but not least—our team is trying to add as many payments methods as possible for each geographical region, where gambling is legal, however, negotiation with payment providers may take some time, but we are doing our best here for sure. Thanks for your kind words, and be sure that we have taken your feedback into account! With Love, ZotaBet team

user avatar

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