Waiting for my withdrawal

I’m extremely frustrated with Zotabet and feel the need to share my experience so others can be aware. I currently have a balance of €10,162.50, with €1,000 as a pending withdrawal—the maximum daily withdrawal limit, which is already a bad policy in itself.

It all started when I deposited money on February 2nd and played for a while. I fully verified my account and made a withdrawal of €1,000 on February 3rd, which I successfully received on February 5th. A 2-day withdrawal process, fully verified account, and a site with good ratings—everything seemed fine. I didn’t withdraw my full balance back then, partly because of the withdrawal limit and because I wanted to keep playing. I had even reached VIP status and received multiple personal messages from my VIP manager, Aston.

But then everything went downhill.

I kept playing and managed to increase my balance significantly. On February 6th, I made another withdrawal of €1,000 (the max limit), but it has been stuck as "pending" ever since.

Here’s where things get even worse: since my withdrawal is still pending, I can't make any new withdrawals. Even though the max limit is €1,000 per day, I’m unable to request another withdrawal because my first one hasn’t been processed. So now, more than 8 days have passed, and I still haven’t received my money.

I have contacted Aston, my VIP manager, multiple times every single day, but all he says is that the finance department is “very busy.” Funny how they went from a 2-day processing time to suddenly being too busy to process withdrawals at all!

At first, I had a great experience on Zotabet, but now it's just ridiculous. Am I even going to see my €10,162.50?! At this rate, with the slow processing times and the withdrawal cap, it would take me at least 10 weeks to get my money in small chunks—if I even get it at all.

For now, I cannot recommend this casino at all, and I will not play a single game on the site until I receive my money.

BE WARNED before depositing on Zotabet!